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October 1, 2019 28 mins

Campuses are using artificial intelligence technology to respond and advise, on-demand, to students, faculty and staff via text or auditory messaging.  Meet Cal State Fullerton’s iTuffy and Cal State Northridge’s CSUny, chatbots that extend the accessibility of student support services 24/7 and engage students in a manner most conducive to them. 

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Higher Ed ReWired is produced by California State University.

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