Hole in the Wall Business Podcast
Welcome to the Hole in the Wall business podcast w/ Bill and James. I’m James Groves and along with my business partner Bill DeMent, we want to share our journey as small business owners with you. As owners of Hole in the Wall Drywall Repair for over the past decade, we have learned a few things. From the big wins, to the occasional mistakes, we will attempt to peel back the curtain of owning a small business in the trade service industry. We don’t have all the answers but perhaps we can learn a few things as navigate the many adventures of owning a small business.
Episodes
In this episode, Bill and James sit down with Christian Touzet, majority owner of The Point Pub and Grill, to explore how a cozy neighborhood bar in Oregon evolved into a growing franchise model with nationwide potential. Christian shares how he went from corporate trainer to owner, why his pub concept is winning over communities, and what it takes to scale a food-service brand while staying hyper-local and human-first. You'll ...
In this episode, we sit down with Ray Alvarez—founder of Shoot With Ray and a visual branding expert—to explore how small businesses can use professional photography to elevate their brand, build trust, and generate more attention online. From headshots to hero shots, B-roll to brand storytelling, Ray shares real-world strategies for creating content that turns scroll-stopping photos into real leads. He also reveals a new content s...
In this episode, James Groves and his business partner Bill DeMent dive deep into a foundational mindset that has shaped their success as small business owners: burning shoe leather.They unpack what it really means to get out from behind the desk, hit the pavement, and proactively build business through real-world relationship development. From cold calls and donut drops to intentional networking and long-game strategy, this episod...
ent share their experiences in the small business and trade service industry as owners of Hole in the Wall drywall repair. They discuss their recent partnership with FranGrowth, a franchise development organization, and how it has impacted their business. Special guests Dan Glaser (President) and Andrew Mayers (Director of Franchise Development) from FranGrowth delve into the intricacies of franchising, the importance of finding th...
Join James Groves and Bill DeMent on The Hole in the Wall Business Podcast as they dive into the age-old debate: Is it better to be an entrepreneur or an employee? As co-owners of Hole in the Wall drywall repair, James and Bill share their personal experiences, discussing the pros and cons of both career paths. They touch on financial freedom, job security, responsibility, and personal fulfillment, helping you decide which path sui...
Welcome to another insightful episode of the Hole-in-the-Wall Business Podcast with hosts Bill DeMent and James Groves. In this episode, they share their journey as small business owners in the drywall repair industry. Joining them is special guest Ewell Smith, a franchise consultant from New Orleans. Ewell shares his extensive experience in crisis management, marketing, and the trade association world. They delve into the benefits...
In this episode of the Home Wall Business Podcast, hosts Bill DeMent and James Groves sit down with Jacob Lane, Vice President of Growth and Operations at DBK Construction and Services. They discuss the journey of owning a small business in the trade service industry, the challenges, and the strategies for success. Jacob shares his personal story of how he got into construction despite attempting to avoid it, the importance of plan...
Join hosts Bill and James on the Home Wall Business Podcast as they discuss the trials, triumphs, and key lessons of running a small business in the trade service industry. In this episode, they welcome special guest Willie Santiago, owner of GSJ Services. Willie shares his fascinating journey from New York corporate travel agent to successful solo proprietor specializing in carpet cleaning, pressure washing, and more. He highlight...
In this episode of the Hole in the Wall Business Podcast, hosts Bill DeMent and James Groves meet with Richard Di Biase, owner of Restoration One franchises in Central Florida. Richard shares his captivating journey from being a police officer in Canada to relocating to Florida to start a new chapter as a franchise owner. He discusses the challenges and rewards of entering the restoration business, the impact of 2019/2020 on his ca...
In this episode of The Hole in the Wall Business Podcast, Bill and James are joined by repeat guest Matt Snowberger, the owner of TNT Lawn Care.Matt shares his inspirational journey over the past year, detailing how he has grown his business by doubling his staff, enhancing company culture, and preparing to unveil new marketing strategies. Discover the challenges and strategies involved in scaling a small business, including job re...
In this episode of The Hole in the Wall Business Podcast, hosts Bill DeMent and James Groves are joined by Christopher Wherrell, a franchise consultant with The Franchise Consulting Company (FCC). Christopher shares his journey from being a business owner to creating a franchise and ultimately becoming a franchise consultant. He discusses the complexities of helping others find the ideal franchise business, the challenges of transi...
Join hosts Bill DeMent and James Groves in this enlightening episode of the Hole in the Wall Business Podcast as they chat with James Hatfield, Chief Revenue Officer and Co-Founder of LiveSwitch. Discover how LiveSwitch is transforming home service businesses through instantaneous live video technology, enabling virtual estimates and saving time and resources. James shares his journey from painter to tech entrepreneur, his success ...
In this episode of The Hole in the Wall Business Podcast, hosts Bill and James sit down with Scott Couchenour, a self-styled fourth quarter strategic coach specializing in helping entrepreneurs transition from business ownership to new life purposes. Scott discusses the emotional and strategic elements of navigating this significant life change, touching on rediscovering identity, financial freedom, and relational richness. His...
In this episode of The Hole in the Wall Business Podcast, co-hosts James Groves and Bill DeMent share their journey as small business owners of Hole in the Wall Drywall Repair. They discuss their experiences in franchising, from initial hurdles to major breakthroughs. This episode features a casual conversation with their outsourced CMO, Trish Murphy, who has played a crucial role in the company's branding and marketing efforts. ...
In this episode of the Hole in the Wall Business Podcast, hosts James Groves and Bill DeMent sit down with Jess Love, founder of Home Smiles, a home property maintenance company servicing homes and properties in over 30 states. Jess shares his journey from being a real estate attorney and litigator to creating a business that offers bundled maintenance services for property managers, saving on large repair costs and ensuring safe...
Join James Groves and Bill DeMent as they reflect on an incredible year of the Hole in the Wall Business Podcast. They express gratitude to their loyal listeners and recount the numerous insightful guests and topics they've explored in 2024. From business coaches to marketing experts, and inspirational franchise owners, discover the key takeaways and standout moments from over 120 episodes. Celebrate milestones like their 500th...
In this episode of The Hole in the Wall Business Podcast, hosts James Groves and Bill DeMent sit down with Joe Misiti of Building Talent Foundation. Joe discusses the foundation's efforts in recruiting employees for the trades across America and their innovative platform, JobsToBuild.com. Joe shares his personal journey, the foundation's mission, and various success stories, highlighting the importance of opportunities in the t...
In this episode of 'The Hole in the Wall Business Podcast,' hosts Bill DeMent and James Groves introduce two attorneys, Isela Simpkins, an estate planning lawyer with her own practice, IGS Legal, and Irech Colon Morales, an associate at Segarra and Associates specializing in family law. The conversation delves into the intricacies of estate planning, family law, prenups, divorces, and much more. Both attorneys share their exper...
In this episode of The Hole in the Wall Business Podcast, hosts James Groves and Bill DeMent welcome back Liz Leonard, a franchise advisor and author of 'Your Franchise Fast Pass".
Liz shares her journey from corporate healthcare to franchise business ownership, offering valuable insights into the world of franchising.
The discussion covers the challenges of starting a business, the benefits of franchising, and key considerat...
In this episode of The Hole in the Wall Business Podcast, hosts Bill and James interview Ivan and Mariana Polic, founders of Shift Intelligence. With over 12 years of experience, Ivan and Mariana have helped small and medium-sized businesses scale, improve efficiency, and achieve successful exits. They share insights from their own journey in the aerospace industry where they tripled revenue and achieved an eight-figure exit. ...
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