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July 18, 2022 10 min

Learn how to nurture your brand's promise and successfully deliver exceptional service to your customers.

In this episode of the Hot Metal Brand Podcast, I'll show you 4 ways to build your brand promise.


  • Unifying your team with your mission
  • Hiring the right people
  • Including your team in brand strategy decisions
  • Learning how to accept feedback
  • Successful businesses deliver exceptional service throughout the whole customer journey.

    Next week you'll learn how to build that customer journey.

    In the meantime, come and learn all about me –

    Mark as Played

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