June 24, 2025 • 27 mins
Travel Designer
6/24/25
Ever wonder if your love of travel could actually be your job? In this episode, we’re jet-setting with Kelli Carpenter, co-founder of KelliGregg Travel, who turned her travel obsession into a full-blown career—and found her sweet spot designing unforgettable trips for LGBTQ families.
Kelli spills all the career insights: how she carved out a unique niche, built a thriving business from scratch, and navigated major curveballs (hello, global pandemic). Whether you’re dreaming of a career change or just curious about what it takes to work in travel, she’s got tips on networking, money-making, and the magic of creating real human connections.
So pack your earbuds and tune in—this episode might just be your ticket to a new adventure. ✈️
Visit our website at https://www.howmuchcanimake.info/ to submit jobs suggestions for future episodes. Please FOLLOW us and/or WRITE A REVIEW and SHARE with anyone who's curious about their next career move.
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Music credit: Kate Pierson & Monica Nation
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 2 (00:03):
Vacations change people's lives.
They save up all year.
I mean it's an expensiveinvestment, but it opens their
eyes to the world.
You get to open theirchildren's eyes to the world and
people are passionate about it.
Speaker 1 (00:16):
Hi, welcome back to how Much Can I Make.
I'm your host, merav Ozeri, andtoday we're diving into the
world of travel with anentrepreneur who saw a need in
the industry and ran with it, orshould I say, actually sailed
with it.
My guest is Kelly Carpenter,co-founder of the groundbreaking
company Our Family Vacations,which made history as the first
(00:39):
travel company to designfull-scale vacations
specifically for LGBTQ familiesand their friends.
Now rebranded as Kelly GreggTravel, her company continues to
lead the way, offeringeverything from luxury river
cruises to curated groupadventures around the world.
So let's dive right in and hearhow she built it from the
(01:01):
ground up.
Kelly, thank you so much forjoining us.
I'm really excited to havesomeone from the travel industry
.
Speaker 2 (01:10):
I can't believe I'm your first travel industry
person.
Speaker 1 (01:12):
You are, are there still a lot of travel agents?
Speaker 2 (01:16):
Well, it actually went from one direction to the
other.
So all these online ability tobook your own travel happened.
People were like we don't needtravel advisors anymore, we can
just do it ourselves.
Well then, all of a sudden,more companies launched that
were doing this online travel.
It got more confusing.
People realized that they don'thave anybody actually taking
(01:36):
care of them, so they don't haveanybody.
That if they need to cancel,they can help get that refund
back, they can advise them onwhere to go.
You know, an actual person ismore helpful than a bot on a
website and I also think a lotof people don't realize and
people do it differently but itdoesn't cost you anything extra
to use a travel advisor.
We get paid by the cruise lineor the hotel or the tour
(02:00):
operator.
Speaker 1 (02:01):
You call yourself travel advisor and not travel
agent.
Please define for us thedifference.
Speaker 2 (02:07):
I actually refer to myself as a travel designer.
Speaker 1 (02:09):
Designer right.
Speaker 2 (02:10):
Yeah, I work on a lot of different projects that not
only are the group's business,the charter's business and the
individual business, but it mayinvolve air, a cruise, a tour,
it may involve so many differentthings and you design a
vacation for somebody.
An agent in my head is somebodythat basically just inputs into
Sabre or an airline site andbooks your flight and books your
(02:33):
hotel.
You know what I mean.
Like it's not coming up, it'snot a creative position in my
head and to me, an advisoradvises their clients and a
designer creates magicalvacations advises their clients
and a designer creates magicalvacations.
Speaker 1 (02:49):
So let's back up for a second.
You worked in marketing forlarge companies like Pepsi and
Nickelodeon, and how did youmake a switch from that to
travel?
Speaker 2 (02:54):
When I graduated from college, my main work was
always in the marketing worldand my last marketing job was at
Nickelodeon and at the time Ihad young children and I
realized that I wanted to havemore time with them and less
divert my time, especially atthat age.
So I left my Nickelodeon joband I still freelance for them,
(03:15):
which gave me a lot of controlof my time but still kept my
brain, you know, working andkept those contacts going.
And I always loved to travel.
My family went on a cruiseevery year from the time that I
can remember.
So I was always you know, and myparents were avid travelers, so
it was always part of my worldand I decided, while freelancing
(03:36):
for Nickelodeon, I saw a niche.
I saw something missing in thetravel world.
There was an all lesbiancompany travel company, an all
gay male travel company, but atthe time and this was 23 years
ago, 24 years ago there wasnobody that did this for LGBTQ
families, and that was thebeginning of the launch of the
(03:59):
company.
Is that?
I felt like if I was searchingfor that world, there must have
been so many other families, gayfamilies that were searching
for that world.
I had gone to Provincetown, Ihad gone to family week in
Provincetown and seen what mykids saw like, look, mommy, you
know other families that looklike ours and I was like, oh my
gosh, there's definitely a placefor this.
(04:19):
But my, I had never worked inthe travel industry and at the
time I became friends with mynow business partner, a guy
that's like my brother at thispoint in time, and he had worked
for Atlantis Events for years.
He was their producer and so heunderstood how that business
works.
So with us we launched thisbusiness and it was a very long
(04:41):
time ago and it has taken manytwists and turns along the way,
just with our community changingwhat our needs are changing.
I now, you know, do eight, ninetrips a year.
Wow and only one of them is afamily trip Only how many is a
family trip.
Only one is a family trip now.
The rest are adults.
Only because I ended up withall these empty nesters.
(05:03):
That kids grew up on my tripsand then, boom, they all still
want to travel.
So you know, I've diversifiedquite a bit and it's about, I
feel like in this industrybecause it's constantly changing
and your clientele isconstantly changing, that you
have to be flexible and sort ofhave your fingers on the pulse
(05:23):
of what are people wanting rightnow.
How do people feel like theywant to travel safely?
What can I do to help thathappen?
We had to do a big brandingchange.
The name of my company was OurFamily Vacations and what I
found as my clientele wasgrowing up and I wanted to do
these adult-only trips, is I'ddo advertising.
They'd be like well, we can'tdo your trips, we don't have any
(05:44):
kids, and it was still calledour family vacations.
I was like family's, what youmake of it?
The branding changes we did itover the pandemic because we had
very little to do.
Speaker 1 (05:53):
Oh, I have questions about the pandemic Right.
Speaker 2 (05:56):
And we did a branding change and it was probably the
smartest thing we ever did.
Speaker 1 (06:06):
So walk me through the process.
You decide to do a cruise tripto a destination.
How do you take it from there?
Do you create whatever you like, wherever you would like to go?
Or how does it work?
Speaker 2 (06:12):
It works in a variety of ways.
So with our family trips it'san interesting business model
because there's only two weeksout of the summer that all kids
in the United States are off ofschool.
It's different on every part ofthe United States, so we have
to cram that trip into those twoweeks in July, pick one week,
(06:33):
and then you also are creating aproduct during the most
expensive time that everybody istraveling.
So it's an interesting businessmodel and it's where I'm happy.
My business has grown to bejust beyond that.
But that is usually either afamily resort or a cruise ship
with kid programs, becausethat's something that comes into
(06:55):
account.
You have to be able to takecare of from babies to teenagers
, from parents to grandparents,from people without kids to
people that have one kid or fourkids, or you just have to go
through.
What we used to do is gothrough the schedule and say,
okay, if I'm a mother with athree-year-old, what does every
day look like?
If I'm a grandmother that'shere with my family, what does
(07:18):
every day look for her?
And you have to program forevery single person on that trip
.
So that one trip a year ispretty formulaic after this
amount of time.
But as far as picking othertrips, we listen to our clients
about where they want to go andI also pick places that I feel
like is of interest to me, thatI've never been, and I'm sort of
(07:39):
like come join me, let's go seethe world together, and it
usually ends up working out.
I mean, I had always wanted togo to Egypt but I was nervous to
go with just myself and my wifeand Uniworld, one of the best
travel partners I have.
They have a river cruisecompany and I work a lot with
them and they have a rivercruise that goes down the Nile.
I contacted them.
(08:00):
I was like I want to bring agroup of 10 cabins.
Let's just say we sold out theentire ship because there were
so many LGBTQ people that werenervous to do the same thing I
was nervous to do, and I havefound that that has been a great
strategy.
It really has.
Speaker 1 (08:17):
Is every destination safe for LGBT tourists?
Are there places that you wouldnot go?
Speaker 2 (08:23):
There are certainly places I would absolutely not go
.
However, there are places thatyou would not go.
There are certainly places Iwould absolutely not go.
However, there are places thatI wanted to go that you have to
be respectful of what their lawsare.
I'll take Egypt, for example.
It's, you know, not known asthe most LGBTQ friendly place.
If you're respectful about thelaws public displays of
affection I tell my gay maleclients I don't think you should
go on Grindr.
(08:44):
I think you know there's thingsthat you have to be respectful
about and you have to followtheir laws.
We did a trip in the cruise leftout of Morocco, out of
Casablanca, and you know it'sinteresting because we were
staying at the Four Seasonspre-trip and they really did not
want to put the same sexcouples into one bed.
Like every time I would check in, they were like we're going to
(09:06):
give you two beds and I was likeI don't want two beds.
But I think you just it is whatit is and you talk to your
clients in advance and you knowwe also go to many, many LGBTQ
friendly country, like I do ahost of tour every two years
through Thailand, one of themost LGBTQ friendly countries
that you could go to, and it isan absolutely magical experience
(09:31):
, and I feel like you just haveto understand where you're going
and inform your clients, and Ithink that I just got back from
South Africa a few weeks ago andI didn't run into any issues.
However, I've had other peoplethat have.
So I just think you just haveto be aware, do your research,
and that's what your traveladvisor helps you do, and that
would be one reason that youwould want a travel advisor.
Speaker 1 (09:50):
How did you get your first client?
Speaker 2 (09:52):
My business started off as one cruise ship charter a
year.
I was what would be considereda tour operator.
So basically you buy that ship,you repackage it with all of
your programming.
It already has theinfrastructure which makes it
great, but you bring your ownentertainment and parties and
all of that, package it andresell it.
So I ended up with a lot ofclients.
(10:16):
Well, actually it wasn't even myidea.
So we were doing this businessand we had a travel agency come
to us and they were like, haveyou ever considered just
becoming a regular traveladvisor?
And I was like no, I hadn'treally thought about it.
They're like you realize, yourclients that are taking that one
trip a year with you, all ofthem go on more than one trip a
(10:36):
year.
If they could book with you,the amount of additional revenue
that you could get from notonly them, but then they
recommend you to their familymembers, and so it just goes on
and on and on.
So the first clients came frompeople that already traveled
with me, and now they come froma lot of referrals and, like I
said, I do river cruise charters.
So those house about 200clients each on them and so they
(10:59):
also book additional trips andthey tell their family and
friends.
So I would say, mostly a wordof mouth business, you do a
great job and vacations changepeople's lives.
I mean you have to imagine theysave up all year.
I mean it's an expensiveinvestment, but it opens their
eyes to the world.
You get to open theirchildren's eyes to the world and
(11:19):
people are passionate about it,so they're going to go sell
your story to somebody else.
So I think that that's reallyimportant.
Speaker 1 (11:25):
So 200 people is quite a large ship.
Speaker 2 (11:28):
Our beginning cruises .
When we first started, we werechartering 4,000 person ships.
Speaker 1 (11:34):
Wow, and you filled it up.
Speaker 2 (11:35):
Yep, we filled it up and now we don't do that level
of business on the large cruiseships.
They've just gotten too big.
I mean, these ships now areenormous and so we do large
groups.
I have a large group, my familygroup, on NCL, norwegian Cruise
Lines, in July and I've got alittle over 200 people.
I've got a group on a megayacht leaving out of Stockholm
(12:00):
to Copenhagen on end of July.
I've got 40 people on that.
So it depends on the ship andit depends on the product.
Speaker 1 (12:08):
So you have to get the ship, get all the hotels in
the different places, right?
Speaker 2 (12:14):
Yes.
Speaker 1 (12:15):
There's a lot of liability involved also, correct
.
Speaker 2 (12:18):
Basically what we do as a company.
Because we don't charter largecruise ships anymore, the
contract is directly with thecruise line who has?
all the liabilities managed.
I always say to somebodythey're like they skipped a port
, I'm going to sue.
I was like, honey, you signedyour life away when you signed
that cruise ship document.
You're not suing anybody,that's what travel insurance is
(12:40):
for.
But yeah, so it takes away alot of our liability.
We're a two-person companydoing, you know, all those
bookings, so we work a lot withthe cruise line and it does help
to have their support.
Speaker 1 (12:53):
Yeah, you have to have the support.
How did the business changesince COVID?
Do people demand differentthings, more personal safety,
etc.
Speaker 2 (13:03):
It was, you know, an awful time for the travel
industry.
I mean, look, it was an awfultime for everybody.
But the travel industryspecifically took some really
solid hits just because we spentthe first three or four months
just giving people their moneyback and hoping that we were
going to get those clients backwhen the pandemic was done.
(13:23):
So we just were losing moneyand losing money and losing
money.
We got some help from thegovernment and I think the main
thing that it changed is peoplerealizing that things can change
in a hot second and travel,travel protection and travel
insurance changed.
I never had people want to takeit out because they never want
to spend the extra money, butsince pandemic they always take
(13:45):
out travel protection and travelinsurance and I would say
that's the biggest difference.
You know the state of the worldright now.
I think people get a little bitanxious right now, but people
are still traveling and I alwaysoffer some great tips to get
through an airport, becauseairports are not easy right now
and flying is not easy right now.
One thing I would tell peoplethat are traveling there's
(14:06):
something called the AirlinePassenger Bill of Rights out
that Pete Buttigieg put together.
It was something that the EUhad had in place for a long time
and we finally have it here inthe States, and it literally
lays out for you your right as apaying passenger on board an
airplane.
When they delay you and you siton the runway too long, they
lose your luggage, they cancelyour flight, overbook your
(14:30):
flight All of this stuff hasbenefit to you.
Of course, you don't want it tohappen, but just don't believe
everything they tell you.
Don't put your arms up in theair and be like, oh, this just
stinks and there's nothing I cando.
There are things you can dofinancial compensation, just
different things to just alwaysbe aware of.
Speaker 1 (14:47):
So your work does it end at the end of the cruise or
the end of the trip, or you haveto still work with a group
after the trip well, my work, Iyou know, the weirdest thing is,
like I don't, in travel youdon't really have a day off,
sort of it's.
Speaker 2 (15:03):
You have to always, always remember it's also it's
not your vacation, it's theirvacation.
So, um, when I'm even when I'mhosting a trip, I'm already
working on the next trip that'scoming up.
You know, because there is thepulling it together and the
sales piece and the productionpiece, and then you host the
trip and then it all starts overagain.
So, um, I just got back fromhosting a group on a celebrity
(15:25):
cruise where my, my wife, um, isa touring singer and she's also
a main stage singer on a lot ofcruise ships and we started
this new brand called gig trips.
So, when she's also a mainstage singer on a lot of cruise
ships, and we started this newbrand called Gig Trips, so when
she's on the main stage, I hosta group of guests and we all
sail together and they get tosee her perform, and so we just
got off of that on Sunday and weleave again on Saturday.
So pulling together all of thedetails for every single trip
(15:47):
with very few days, where you'reactually not jet lagged and on
the ground, is an interesting,with very few days where you're
actually not jet lagged and onthe ground is an interesting
process.
And it's also a process thatit's about time management I
could be, cause I work withpeople in all different time
zones.
I feel like I, from the time Iwake up until the time I go to
bed, I could be on the phone ormy computer or answering emails
and you know, sometimes I justtake a day, I say Sunday I'm not
(16:07):
going to work and I just Idon't look at my emails.
And you know I do need to takethose days probably more often,
just because our schedules areweird.
You know we both have strangetravel schedules.
Speaker 1 (16:19):
So what advice would you give somebody that want to
break into that business?
What kind of skills do theyneed?
What advice would you give them?
Speaker 2 (16:27):
You need very, very strong executive functioning
skills Because you need to beable to manage the time.
Every single minute that thatguest is on a trip that you book
for them needs to be able to beaccountable for.
So you know, the truth is islike if you're like, oh my gosh,
I booked the hotel on the 18thand the tours on the 19th and I
(16:48):
messed that up, you know youhave to really be able to look
at a schedule, manage a scheduleand manage times.
I would also say that you needto be a person, friendly,
forward person, like if you know, I get people that call me and
they have wonderful things tosay to me, and I get people that
are mad and you have to be agreat listener.
It does do the customer'salways right.
(17:09):
Philosophy and I'm going to saysomething sort of interesting
is that people always say youknow, do you get mad when people
complain?
And I was like I'm going to say90% of the time that people are
complaining to me, it's alegitimate complaint.
And it's a lot of money thatpeople are spending and I feel
like there's construction at thehotel and they're at a
five-star hotel and paid for afive-star hotel.
(17:29):
That's a legitimate complaint.
And they're at a five-starhotel and paid for a five-star
hotel that's a legitimatecomplaint.
So I think to be a really goodlistener and be a great problem
solver, because you also may endup with somebody that is in
London and all the flights havebeen canceled and I need to find
them a hotel and I need tofigure out what their travel
insurance claim is going to be.
You need to help them throughthe process.
So you have to be a really goodproblem solver.
(17:50):
Those would be the three thingsthat I would think would be
best if you want to jump intothe travel industry.
Speaker 1 (17:56):
Is it a lucrative?
Speaker 2 (17:57):
business.
These days the travel businessindustry is interesting because
some people do it as a part-timejob.
You can do it as much as youwant to do it.
The business is what you decideyou're going to take in.
So a lot of people do it sortof like real estate.
I think a lot of people do iton the side because you can sort
of control your hours.
Now, how I do it is full time.
I don't know how long my bodycan, you know, keep traveling
(18:20):
the world and hosting people.
But I mean, mine is a full timejob, but not everybody's.
So I think some people can gowork for a travel agency and be
more of a phone taker ofbookings and things like that.
Or you can be more creativewith it, like you could be
somebody.
That's like you know what.
I've got 200 people that Ithink would love to do a.
(18:42):
My daughter just graduated fromthe University of Delaware a
University of Delaware reunioncruise.
I'm going to start with thatproject and you book it and you
do it and you see, okay, do Ilike this, do I not like this?
It's a great way to sort of dipyour toe in.
There's self training coursesthat you could sign up, for
there's different ways to do it.
Speaker 1 (19:02):
So but how do you make money?
You make a commission fromeverything, because you said
before the, traveling through anagency is not necessarily more
expensive an agency is notnecessarily more expensive,
correct.
Speaker 2 (19:16):
So how it works is you will work for an agency and
that agency does whatever splitthat you agree upon with them.
With you, because they're goingto manage the money and the
bookings.
Speaker 1 (19:24):
Oh, so it is like real estate.
Speaker 2 (19:26):
So let's say it's.
I'm just going to say I get 70%and my agency gets 30%.
Speaker 1 (19:30):
Okay.
Speaker 2 (19:31):
So all of my bookings go through them, so my
commission, though, goes throughthem too.
So, basically, the cruise linemay pay me 15% commission on the
thing that I did, they're goingto pay the agency that 15%, and
then I'm going to get my splitof that Okay.
Speaker 1 (19:46):
Wow, it works just like real estate.
You're right about that.
Speaker 2 (19:49):
Yeah, it's a very similar yeah.
Speaker 1 (19:52):
What trend do you see for this coming year and going
forward in travel?
Speaker 2 (19:56):
Oh, I only had a crystal ball.
I'm nervous because I feel likeit's just it's the world's a
crazy place.
Now when I go travel I don'tfeel it anywhere else.
Now I don't know if that'sgoing to change, but you know,
people are nervous about theairport experience.
People are nervous about areother people in other parts of
(20:17):
the world going to hate usbecause we're disrupting
everything right now?
There's a lot of questions andI don't have the answers to
those questions.
All I know is that I'm stilltraveling and my clients are
still traveling and so far, sogood, we've all been okay.
So I feel like post-pandemic.
One thing that I would saychanged is people also realize
(20:38):
life is short and there's placesthey want to go see, and I'm
finding clients are being alittle more exotic with their
travels.
They're not just wanting to goto Europe, they're wanting to go
to different parts of the worldand I'm really thrilled about
that.
Speaker 1 (20:52):
So you do other travel besides cruise ships.
Speaker 2 (20:55):
I do land tours.
Every two years I do a landtour through Thailand, we've
done two through Ireland, we aredoing another one in Scotland.
So we do do land tours also.
Speaker 1 (21:08):
What do you prefer?
What do you like best?
They're really different, butland tour is a little less work
than the cruise, right.
Speaker 2 (21:14):
For the clients.
Land tours I find maybe alittle harder because you have
to unpack and repack every placeyou go.
Cruise is what I love about itis you unpack once and you know
you get to see the world.
So there's an ease to that thatclients really like and for me
it makes it a lot easier too.
Speaker 1 (21:35):
What's the biggest challenge of your job?
Speaker 2 (21:38):
My biggest challenge of my job is I have to trust my
destination specialists on theground, like, if I'm booking a
trip through Japan for a client,it's not going to be me I mean
I work with a local touroperator and they have to
deliver for me, or else I looklike a client.
It's not going to be me that Imean I work with a local tour
operator and they have todeliver for me, or else I look
like a failure.
So it's those relationshipsthat become vital and important,
(22:00):
and so some of the anxiety Ialways have is like what if
they're not able to deliver?
Or what if they don't deliverand it's three o'clock in the
morning and I'm not going toanswer my phone.
You know what I mean.
It's just like it's more thatkind of anxiety.
The other biggest challenge issort of like you just asked me,
the future.
You know, as we saw with thepandemic, it's like it can
change in a hot second.
(22:20):
So you know what I do.
It's it's a luxury to be ableto travel and and people have to
feel confident about the market.
They need to feel confidentabout their financial status.
Speaker 1 (22:36):
What's the biggest reward?
Speaker 2 (22:37):
Oh my gosh, that I get to see the world with people
that I respect.
I love People that have beentraveling with me for 22 years.
The other I'll tell you.
The other great reward is Isign into Facebook and the
amount of people that have madelifelong friendships on the
trips that I've hosted and theyall go see each other and visit
each other, plan their next triptogether and sometimes, when I
(22:59):
feel frustrated with my work,it's the only thing I find
Facebook really good for.
Speaker 1 (23:02):
I sign into Facebook and I'm like look how many
friendships have been createdbecause I do what I do and that
makes me feel good.
Do you have any particularstory of a certain trip that
comes to mind?
That was like amazing.
That stays with you forever.
Speaker 2 (23:20):
Well, I mean, you know what story stays with me
forever is the very first cruiseship charter I did so long time
ago.
It was myself and my businesspartner.
We had one assistant.
We did every booking on our ownand you have to imagine if
you're an LGBTQ family.
Nobody came traditionally toyour family, so every family has
(23:40):
a unique story.
So we heard every one of thosefamily stories and we had not
met any of them in person.
So the minute that Greg and Iwalked on stage to welcome
everybody to the cruise and welooked around realizing that we
had talked to every singleperson in that room, heard every
single person's story, and Iwas like this is powerful and I
(24:02):
will never forget that moment.
And I've had many of thosemoments since, but that first
time of of walking on stage andbeing like everybody's in here
has got a fantastic story toshare.
So that was, like my, mybiggest moment of knowing that
we were on to very special.
Speaker 1 (24:19):
Yeah, sounds like it.
I was wondering if AI can takeyour job and design trips.
Speaker 2 (24:26):
It's interesting with AI and I had a real fear of it
in the beginning and I startedstudying it and listening to
interviews about it people thatI respected, and one of them
said if you're somebody that'sliving in fear and not learning
AI because you're scared, ai isgoing to take your job.
Ai is going to take your job.
Ai is not going anywhere.
So what we have to do is learnhow to have AI help us do our
(24:49):
jobs better.
Ai I can type in create aseven-day itinerary in Italy.
But what they don't have they'llgive ideas that are not real
options.
You can't use that as the Bibleof travel, because the
restaurants will be closed, thetrain won't be working on that
day.
But for somebody to come to meand said I put into AI that I
(25:12):
wanted to go to Italy and I wantto spend seven days, and here's
what the idea is, what do youthink?
That's a great thing for mebecause we're starting from
somewhere.
I don't find it to be aterrible tool.
I also use it to create mydocuments for the guests.
I, I input, I write everything,I input it into there.
They format it, they make itlook nice, like it's like it
can't write my knowledge but, itcan help create a better
(25:35):
product.
I, I make myself practice, ai.
I go on every day and I learn anew prompt so I can learn to be
really skilled at it, so it canbetter what I do, and I think
that you know, not everybody isin the same arena as I am.
My goal is just not to bescared of it, just to make it
better at my job.
Speaker 1 (25:54):
Right, because it's here to stay, that's for sure.
Speaker 2 (25:56):
Okay, well thank you so much.
Much thank you for having me.
Speaker 1 (26:01):
I'm so happy to have somebody in the travel industry.
That's very good by the way, doyou have to speak all those
languages?
Speaker 2 (26:08):
no, and I, I, uh, I speak a little bit of french,
but I do not speak multiplelanguages, and it is a big
regret of mine that, as a as ayounger person, I didn't start,
and not that I couldn't, but Ihad.
I thought about making it oneof my new year's goals and I had
other ones that I felt likemore important.
So there you go, but I spokemore languages.
(26:31):
I am very impressed by peoplethat do.
Speaker 1 (26:34):
All right, kelly.
All right, thank you so much.
All right, bye-bye.
Okay, that's a wrap for today.
If you have a comment orquestion or would like us to
cover a certain job, please letus know.
Visit our website athowmuchcanimakeinfo.
We would love to hear from youand, on your way out, don't
(26:55):
forget to subscribe and sharethis episode with anyone who is
curious about their next job.
See you next time.
Vacations change people's lives.
They save up all year.
I mean it's an expensiveinvestment, but it opens their
eyes to the world.
You get to open theirchildren's eyes to the world and
people are passionate about it.
Speaker 1 (00:16):
Hi, welcome back to how Much Can I Make.
I'm your host, merav Ozeri, andtoday we're diving into the
world of travel with anentrepreneur who saw a need in
the industry and ran with it, orshould I say, actually sailed
with it.
My guest is Kelly Carpenter,co-founder of the groundbreaking
company Our Family Vacations,which made history as the first
(00:39):
travel company to designfull-scale vacations
specifically for LGBTQ familiesand their friends.
Now rebranded as Kelly GreggTravel, her company continues to
lead the way, offeringeverything from luxury river
cruises to curated groupadventures around the world.
So let's dive right in and hearhow she built it from the
(01:01):
ground up.
Kelly, thank you so much forjoining us.
I'm really excited to havesomeone from the travel industry
.
Speaker 2 (01:10):
I can't believe I'm your first travel industry
person.
Speaker 1 (01:12):
You are, are there still a lot of travel agents?
Speaker 2 (01:16):
Well, it actually went from one direction to the
other.
So all these online ability tobook your own travel happened.
People were like we don't needtravel advisors anymore, we can
just do it ourselves.
Well then, all of a sudden,more companies launched that
were doing this online travel.
It got more confusing.
People realized that they don'thave anybody actually taking
(01:36):
care of them, so they don't haveanybody.
That if they need to cancel,they can help get that refund
back, they can advise them onwhere to go.
You know, an actual person ismore helpful than a bot on a
website and I also think a lotof people don't realize and
people do it differently but itdoesn't cost you anything extra
to use a travel advisor.
We get paid by the cruise lineor the hotel or the tour
(02:00):
operator.
Speaker 1 (02:01):
You call yourself travel advisor and not travel
agent.
Please define for us thedifference.
Speaker 2 (02:07):
I actually refer to myself as a travel designer.
Speaker 1 (02:09):
Designer right.
Speaker 2 (02:10):
Yeah, I work on a lot of different projects that not
only are the group's business,the charter's business and the
individual business, but it mayinvolve air, a cruise, a tour,
it may involve so many differentthings and you design a
vacation for somebody.
An agent in my head is somebodythat basically just inputs into
Sabre or an airline site andbooks your flight and books your
(02:33):
hotel.
You know what I mean.
Like it's not coming up, it'snot a creative position in my
head and to me, an advisoradvises their clients and a
designer creates magicalvacations advises their clients
and a designer creates magicalvacations.
Speaker 1 (02:49):
So let's back up for a second.
You worked in marketing forlarge companies like Pepsi and
Nickelodeon, and how did youmake a switch from that to
travel?
Speaker 2 (02:54):
When I graduated from college, my main work was
always in the marketing worldand my last marketing job was at
Nickelodeon and at the time Ihad young children and I
realized that I wanted to havemore time with them and less
divert my time, especially atthat age.
So I left my Nickelodeon joband I still freelance for them,
(03:15):
which gave me a lot of controlof my time but still kept my
brain, you know, working andkept those contacts going.
And I always loved to travel.
My family went on a cruiseevery year from the time that I
can remember.
So I was always you know, and myparents were avid travelers, so
it was always part of my worldand I decided, while freelancing
(03:36):
for Nickelodeon, I saw a niche.
I saw something missing in thetravel world.
There was an all lesbiancompany travel company, an all
gay male travel company, but atthe time and this was 23 years
ago, 24 years ago there wasnobody that did this for LGBTQ
families, and that was thebeginning of the launch of the
(03:59):
company.
Is that?
I felt like if I was searchingfor that world, there must have
been so many other families, gayfamilies that were searching
for that world.
I had gone to Provincetown, Ihad gone to family week in
Provincetown and seen what mykids saw like, look, mommy, you
know other families that looklike ours and I was like, oh my
gosh, there's definitely a placefor this.
(04:19):
But my, I had never worked inthe travel industry and at the
time I became friends with mynow business partner, a guy
that's like my brother at thispoint in time, and he had worked
for Atlantis Events for years.
He was their producer and so heunderstood how that business
works.
So with us we launched thisbusiness and it was a very long
(04:41):
time ago and it has taken manytwists and turns along the way,
just with our community changingwhat our needs are changing.
I now, you know, do eight, ninetrips a year.
Wow and only one of them is afamily trip Only how many is a
family trip.
Only one is a family trip now.
The rest are adults.
Only because I ended up withall these empty nesters.
(05:03):
That kids grew up on my tripsand then, boom, they all still
want to travel.
So you know, I've diversifiedquite a bit and it's about, I
feel like in this industrybecause it's constantly changing
and your clientele isconstantly changing, that you
have to be flexible and sort ofhave your fingers on the pulse
(05:23):
of what are people wanting rightnow.
How do people feel like theywant to travel safely?
What can I do to help thathappen?
We had to do a big brandingchange.
The name of my company was OurFamily Vacations and what I
found as my clientele wasgrowing up and I wanted to do
these adult-only trips, is I'ddo advertising.
They'd be like well, we can'tdo your trips, we don't have any
(05:44):
kids, and it was still calledour family vacations.
I was like family's, what youmake of it?
The branding changes we did itover the pandemic because we had
very little to do.
Speaker 1 (05:53):
Oh, I have questions about the pandemic Right.
Speaker 2 (05:56):
And we did a branding change and it was probably the
smartest thing we ever did.
Speaker 1 (06:06):
So walk me through the process.
You decide to do a cruise tripto a destination.
How do you take it from there?
Do you create whatever you like, wherever you would like to go?
Or how does it work?
Speaker 2 (06:12):
It works in a variety of ways.
So with our family trips it'san interesting business model
because there's only two weeksout of the summer that all kids
in the United States are off ofschool.
It's different on every part ofthe United States, so we have
to cram that trip into those twoweeks in July, pick one week,
(06:33):
and then you also are creating aproduct during the most
expensive time that everybody istraveling.
So it's an interesting businessmodel and it's where I'm happy.
My business has grown to bejust beyond that.
But that is usually either afamily resort or a cruise ship
with kid programs, becausethat's something that comes into
(06:55):
account.
You have to be able to takecare of from babies to teenagers
, from parents to grandparents,from people without kids to
people that have one kid or fourkids, or you just have to go
through.
What we used to do is gothrough the schedule and say,
okay, if I'm a mother with athree-year-old, what does every
day look like?
If I'm a grandmother that'shere with my family, what does
(07:18):
every day look for her?
And you have to program forevery single person on that trip
.
So that one trip a year ispretty formulaic after this
amount of time.
But as far as picking othertrips, we listen to our clients
about where they want to go andI also pick places that I feel
like is of interest to me, thatI've never been, and I'm sort of
(07:39):
like come join me, let's go seethe world together, and it
usually ends up working out.
I mean, I had always wanted togo to Egypt but I was nervous to
go with just myself and my wifeand Uniworld, one of the best
travel partners I have.
They have a river cruisecompany and I work a lot with
them and they have a rivercruise that goes down the Nile.
I contacted them.
(08:00):
I was like I want to bring agroup of 10 cabins.
Let's just say we sold out theentire ship because there were
so many LGBTQ people that werenervous to do the same thing I
was nervous to do, and I havefound that that has been a great
strategy.
It really has.
Speaker 1 (08:17):
Is every destination safe for LGBT tourists?
Are there places that you wouldnot go?
Speaker 2 (08:23):
There are certainly places I would absolutely not go
.
However, there are places thatyou would not go.
There are certainly places Iwould absolutely not go.
However, there are places thatI wanted to go that you have to
be respectful of what their lawsare.
I'll take Egypt, for example.
It's, you know, not known asthe most LGBTQ friendly place.
If you're respectful about thelaws public displays of
affection I tell my gay maleclients I don't think you should
go on Grindr.
(08:44):
I think you know there's thingsthat you have to be respectful
about and you have to followtheir laws.
We did a trip in the cruise leftout of Morocco, out of
Casablanca, and you know it'sinteresting because we were
staying at the Four Seasonspre-trip and they really did not
want to put the same sexcouples into one bed.
Like every time I would check in, they were like we're going to
(09:06):
give you two beds and I was likeI don't want two beds.
But I think you just it is whatit is and you talk to your
clients in advance and you knowwe also go to many, many LGBTQ
friendly country, like I do ahost of tour every two years
through Thailand, one of themost LGBTQ friendly countries
that you could go to, and it isan absolutely magical experience
(09:31):
, and I feel like you just haveto understand where you're going
and inform your clients, and Ithink that I just got back from
South Africa a few weeks ago andI didn't run into any issues.
However, I've had other peoplethat have.
So I just think you just haveto be aware, do your research,
and that's what your traveladvisor helps you do, and that
would be one reason that youwould want a travel advisor.
Speaker 1 (09:50):
How did you get your first client?
Speaker 2 (09:52):
My business started off as one cruise ship charter a
year.
I was what would be considereda tour operator.
So basically you buy that ship,you repackage it with all of
your programming.
It already has theinfrastructure which makes it
great, but you bring your ownentertainment and parties and
all of that, package it andresell it.
So I ended up with a lot ofclients.
(10:16):
Well, actually it wasn't even myidea.
So we were doing this businessand we had a travel agency come
to us and they were like, haveyou ever considered just
becoming a regular traveladvisor?
And I was like no, I hadn'treally thought about it.
They're like you realize, yourclients that are taking that one
trip a year with you, all ofthem go on more than one trip a
(10:36):
year.
If they could book with you,the amount of additional revenue
that you could get from notonly them, but then they
recommend you to their familymembers, and so it just goes on
and on and on.
So the first clients came frompeople that already traveled
with me, and now they come froma lot of referrals and, like I
said, I do river cruise charters.
So those house about 200clients each on them and so they
(10:59):
also book additional trips andthey tell their family and
friends.
So I would say, mostly a wordof mouth business, you do a
great job and vacations changepeople's lives.
I mean you have to imagine theysave up all year.
I mean it's an expensiveinvestment, but it opens their
eyes to the world.
You get to open theirchildren's eyes to the world and
(11:19):
people are passionate about it,so they're going to go sell
your story to somebody else.
So I think that that's reallyimportant.
Speaker 1 (11:25):
So 200 people is quite a large ship.
Speaker 2 (11:28):
Our beginning cruises .
When we first started, we werechartering 4,000 person ships.
Speaker 1 (11:34):
Wow, and you filled it up.
Speaker 2 (11:35):
Yep, we filled it up and now we don't do that level
of business on the large cruiseships.
They've just gotten too big.
I mean, these ships now areenormous and so we do large
groups.
I have a large group, my familygroup, on NCL, norwegian Cruise
Lines, in July and I've got alittle over 200 people.
I've got a group on a megayacht leaving out of Stockholm
(12:00):
to Copenhagen on end of July.
I've got 40 people on that.
So it depends on the ship andit depends on the product.
Speaker 1 (12:08):
So you have to get the ship, get all the hotels in
the different places, right?
Speaker 2 (12:14):
Yes.
Speaker 1 (12:15):
There's a lot of liability involved also, correct
.
Speaker 2 (12:18):
Basically what we do as a company.
Because we don't charter largecruise ships anymore, the
contract is directly with thecruise line who has?
all the liabilities managed.
I always say to somebodythey're like they skipped a port
, I'm going to sue.
I was like, honey, you signedyour life away when you signed
that cruise ship document.
You're not suing anybody,that's what travel insurance is
(12:40):
for.
But yeah, so it takes away alot of our liability.
We're a two-person companydoing, you know, all those
bookings, so we work a lot withthe cruise line and it does help
to have their support.
Speaker 1 (12:53):
Yeah, you have to have the support.
How did the business changesince COVID?
Do people demand differentthings, more personal safety,
etc.
Speaker 2 (13:03):
It was, you know, an awful time for the travel
industry.
I mean, look, it was an awfultime for everybody.
But the travel industryspecifically took some really
solid hits just because we spentthe first three or four months
just giving people their moneyback and hoping that we were
going to get those clients backwhen the pandemic was done.
(13:23):
So we just were losing moneyand losing money and losing
money.
We got some help from thegovernment and I think the main
thing that it changed is peoplerealizing that things can change
in a hot second and travel,travel protection and travel
insurance changed.
I never had people want to takeit out because they never want
to spend the extra money, butsince pandemic they always take
(13:45):
out travel protection and travelinsurance and I would say
that's the biggest difference.
You know the state of the worldright now.
I think people get a little bitanxious right now, but people
are still traveling and I alwaysoffer some great tips to get
through an airport, becauseairports are not easy right now
and flying is not easy right now.
One thing I would tell peoplethat are traveling there's
(14:06):
something called the AirlinePassenger Bill of Rights out
that Pete Buttigieg put together.
It was something that the EUhad had in place for a long time
and we finally have it here inthe States, and it literally
lays out for you your right as apaying passenger on board an
airplane.
When they delay you and you siton the runway too long, they
lose your luggage, they cancelyour flight, overbook your
(14:30):
flight All of this stuff hasbenefit to you.
Of course, you don't want it tohappen, but just don't believe
everything they tell you.
Don't put your arms up in theair and be like, oh, this just
stinks and there's nothing I cando.
There are things you can dofinancial compensation, just
different things to just alwaysbe aware of.
Speaker 1 (14:47):
So your work does it end at the end of the cruise or
the end of the trip, or you haveto still work with a group
after the trip well, my work, Iyou know, the weirdest thing is,
like I don't, in travel youdon't really have a day off,
sort of it's.
Speaker 2 (15:03):
You have to always, always remember it's also it's
not your vacation, it's theirvacation.
So, um, when I'm even when I'mhosting a trip, I'm already
working on the next trip that'scoming up.
You know, because there is thepulling it together and the
sales piece and the productionpiece, and then you host the
trip and then it all starts overagain.
So, um, I just got back fromhosting a group on a celebrity
(15:25):
cruise where my, my wife, um, isa touring singer and she's also
a main stage singer on a lot ofcruise ships and we started
this new brand called gig trips.
So, when she's also a mainstage singer on a lot of cruise
ships, and we started this newbrand called Gig Trips, so when
she's on the main stage, I hosta group of guests and we all
sail together and they get tosee her perform, and so we just
got off of that on Sunday and weleave again on Saturday.
So pulling together all of thedetails for every single trip
(15:47):
with very few days, where you'reactually not jet lagged and on
the ground, is an interesting,with very few days where you're
actually not jet lagged and onthe ground is an interesting
process.
And it's also a process thatit's about time management I
could be, cause I work withpeople in all different time
zones.
I feel like I, from the time Iwake up until the time I go to
bed, I could be on the phone ormy computer or answering emails
and you know, sometimes I justtake a day, I say Sunday I'm not
(16:07):
going to work and I just Idon't look at my emails.
And you know I do need to takethose days probably more often,
just because our schedules areweird.
You know we both have strangetravel schedules.
Speaker 1 (16:19):
So what advice would you give somebody that want to
break into that business?
What kind of skills do theyneed?
What advice would you give them?
Speaker 2 (16:27):
You need very, very strong executive functioning
skills Because you need to beable to manage the time.
Every single minute that thatguest is on a trip that you book
for them needs to be able to beaccountable for.
So you know, the truth is islike if you're like, oh my gosh,
I booked the hotel on the 18thand the tours on the 19th and I
(16:48):
messed that up, you know youhave to really be able to look
at a schedule, manage a scheduleand manage times.
I would also say that you needto be a person, friendly,
forward person, like if you know, I get people that call me and
they have wonderful things tosay to me, and I get people that
are mad and you have to be agreat listener.
It does do the customer'salways right.
(17:09):
Philosophy and I'm going to saysomething sort of interesting
is that people always say youknow, do you get mad when people
complain?
And I was like I'm going to say90% of the time that people are
complaining to me, it's alegitimate complaint.
And it's a lot of money thatpeople are spending and I feel
like there's construction at thehotel and they're at a
five-star hotel and paid for afive-star hotel.
(17:29):
That's a legitimate complaint.
And they're at a five-starhotel and paid for a five-star
hotel that's a legitimatecomplaint.
So I think to be a really goodlistener and be a great problem
solver, because you also may endup with somebody that is in
London and all the flights havebeen canceled and I need to find
them a hotel and I need tofigure out what their travel
insurance claim is going to be.
You need to help them throughthe process.
So you have to be a really goodproblem solver.
(17:50):
Those would be the three thingsthat I would think would be
best if you want to jump intothe travel industry.
Speaker 1 (17:56):
Is it a lucrative?
Speaker 2 (17:57):
business.
These days the travel businessindustry is interesting because
some people do it as a part-timejob.
You can do it as much as youwant to do it.
The business is what you decideyou're going to take in.
So a lot of people do it sortof like real estate.
I think a lot of people do iton the side because you can sort
of control your hours.
Now, how I do it is full time.
I don't know how long my bodycan, you know, keep traveling
(18:20):
the world and hosting people.
But I mean, mine is a full timejob, but not everybody's.
So I think some people can gowork for a travel agency and be
more of a phone taker ofbookings and things like that.
Or you can be more creativewith it, like you could be
somebody.
That's like you know what.
I've got 200 people that Ithink would love to do a.
(18:42):
My daughter just graduated fromthe University of Delaware a
University of Delaware reunioncruise.
I'm going to start with thatproject and you book it and you
do it and you see, okay, do Ilike this, do I not like this?
It's a great way to sort of dipyour toe in.
There's self training coursesthat you could sign up, for
there's different ways to do it.
Speaker 1 (19:02):
So but how do you make money?
You make a commission fromeverything, because you said
before the, traveling through anagency is not necessarily more
expensive an agency is notnecessarily more expensive,
correct.
Speaker 2 (19:16):
So how it works is you will work for an agency and
that agency does whatever splitthat you agree upon with them.
With you, because they're goingto manage the money and the
bookings.
Speaker 1 (19:24):
Oh, so it is like real estate.
Speaker 2 (19:26):
So let's say it's.
I'm just going to say I get 70%and my agency gets 30%.
Speaker 1 (19:30):
Okay.
Speaker 2 (19:31):
So all of my bookings go through them, so my
commission, though, goes throughthem too.
So, basically, the cruise linemay pay me 15% commission on the
thing that I did, they're goingto pay the agency that 15%, and
then I'm going to get my splitof that Okay.
Speaker 1 (19:46):
Wow, it works just like real estate.
You're right about that.
Speaker 2 (19:49):
Yeah, it's a very similar yeah.
Speaker 1 (19:52):
What trend do you see for this coming year and going
forward in travel?
Speaker 2 (19:56):
Oh, I only had a crystal ball.
I'm nervous because I feel likeit's just it's the world's a
crazy place.
Now when I go travel I don'tfeel it anywhere else.
Now I don't know if that'sgoing to change, but you know,
people are nervous about theairport experience.
People are nervous about areother people in other parts of
(20:17):
the world going to hate usbecause we're disrupting
everything right now?
There's a lot of questions andI don't have the answers to
those questions.
All I know is that I'm stilltraveling and my clients are
still traveling and so far, sogood, we've all been okay.
So I feel like post-pandemic.
One thing that I would saychanged is people also realize
(20:38):
life is short and there's placesthey want to go see, and I'm
finding clients are being alittle more exotic with their
travels.
They're not just wanting to goto Europe, they're wanting to go
to different parts of the worldand I'm really thrilled about
that.
Speaker 1 (20:52):
So you do other travel besides cruise ships.
Speaker 2 (20:55):
I do land tours.
Every two years I do a landtour through Thailand, we've
done two through Ireland, we aredoing another one in Scotland.
So we do do land tours also.
Speaker 1 (21:08):
What do you prefer?
What do you like best?
They're really different, butland tour is a little less work
than the cruise, right.
Speaker 2 (21:14):
For the clients.
Land tours I find maybe alittle harder because you have
to unpack and repack every placeyou go.
Cruise is what I love about itis you unpack once and you know
you get to see the world.
So there's an ease to that thatclients really like and for me
it makes it a lot easier too.
Speaker 1 (21:35):
What's the biggest challenge of your job?
Speaker 2 (21:38):
My biggest challenge of my job is I have to trust my
destination specialists on theground, like, if I'm booking a
trip through Japan for a client,it's not going to be me I mean
I work with a local touroperator and they have to
deliver for me, or else I looklike a client.
It's not going to be me that Imean I work with a local tour
operator and they have todeliver for me, or else I look
like a failure.
So it's those relationshipsthat become vital and important,
(22:00):
and so some of the anxiety Ialways have is like what if
they're not able to deliver?
Or what if they don't deliverand it's three o'clock in the
morning and I'm not going toanswer my phone.
You know what I mean.
It's just like it's more thatkind of anxiety.
The other biggest challenge issort of like you just asked me,
the future.
You know, as we saw with thepandemic, it's like it can
change in a hot second.
(22:20):
So you know what I do.
It's it's a luxury to be ableto travel and and people have to
feel confident about the market.
They need to feel confidentabout their financial status.
Speaker 1 (22:36):
What's the biggest reward?
Speaker 2 (22:37):
Oh my gosh, that I get to see the world with people
that I respect.
I love People that have beentraveling with me for 22 years.
The other I'll tell you.
The other great reward is Isign into Facebook and the
amount of people that have madelifelong friendships on the
trips that I've hosted and theyall go see each other and visit
each other, plan their next triptogether and sometimes, when I
(22:59):
feel frustrated with my work,it's the only thing I find
Facebook really good for.
Speaker 1 (23:02):
I sign into Facebook and I'm like look how many
friendships have been createdbecause I do what I do and that
makes me feel good.
Do you have any particularstory of a certain trip that
comes to mind?
That was like amazing.
That stays with you forever.
Speaker 2 (23:20):
Well, I mean, you know what story stays with me
forever is the very first cruiseship charter I did so long time
ago.
It was myself and my businesspartner.
We had one assistant.
We did every booking on our ownand you have to imagine if
you're an LGBTQ family.
Nobody came traditionally toyour family, so every family has
(23:40):
a unique story.
So we heard every one of thosefamily stories and we had not
met any of them in person.
So the minute that Greg and Iwalked on stage to welcome
everybody to the cruise and welooked around realizing that we
had talked to every singleperson in that room, heard every
single person's story, and Iwas like this is powerful and I
(24:02):
will never forget that moment.
And I've had many of thosemoments since, but that first
time of of walking on stage andbeing like everybody's in here
has got a fantastic story toshare.
So that was, like my, mybiggest moment of knowing that
we were on to very special.
Speaker 1 (24:19):
Yeah, sounds like it.
I was wondering if AI can takeyour job and design trips.
Speaker 2 (24:26):
It's interesting with AI and I had a real fear of it
in the beginning and I startedstudying it and listening to
interviews about it people thatI respected, and one of them
said if you're somebody that'sliving in fear and not learning
AI because you're scared, ai isgoing to take your job.
Ai is going to take your job.
Ai is not going anywhere.
So what we have to do is learnhow to have AI help us do our
(24:49):
jobs better.
Ai I can type in create aseven-day itinerary in Italy.
But what they don't have they'llgive ideas that are not real
options.
You can't use that as the Bibleof travel, because the
restaurants will be closed, thetrain won't be working on that
day.
But for somebody to come to meand said I put into AI that I
(25:12):
wanted to go to Italy and I wantto spend seven days, and here's
what the idea is, what do youthink?
That's a great thing for mebecause we're starting from
somewhere.
I don't find it to be aterrible tool.
I also use it to create mydocuments for the guests.
I, I input, I write everything,I input it into there.
They format it, they make itlook nice, like it's like it
can't write my knowledge but, itcan help create a better
(25:35):
product.
I, I make myself practice, ai.
I go on every day and I learn anew prompt so I can learn to be
really skilled at it, so it canbetter what I do, and I think
that you know, not everybody isin the same arena as I am.
My goal is just not to bescared of it, just to make it
better at my job.
Speaker 1 (25:54):
Right, because it's here to stay, that's for sure.
Speaker 2 (25:56):
Okay, well thank you so much.
Much thank you for having me.
Speaker 1 (26:01):
I'm so happy to have somebody in the travel industry.
That's very good by the way, doyou have to speak all those
languages?
Speaker 2 (26:08):
no, and I, I, uh, I speak a little bit of french,
but I do not speak multiplelanguages, and it is a big
regret of mine that, as a as ayounger person, I didn't start,
and not that I couldn't, but Ihad.
I thought about making it oneof my new year's goals and I had
other ones that I felt likemore important.
So there you go, but I spokemore languages.
(26:31):
I am very impressed by peoplethat do.
Speaker 1 (26:34):
All right, kelly.
All right, thank you so much.
All right, bye-bye.
Okay, that's a wrap for today.
If you have a comment orquestion or would like us to
cover a certain job, please letus know.
Visit our website athowmuchcanimakeinfo.
We would love to hear from youand, on your way out, don't
(26:55):
forget to subscribe and sharethis episode with anyone who is
curious about their next job.
See you next time.
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