Chris Taylor, Founder and CEO of Actionable, joins us this episode to discuss why—and more importantly, how—organizations might invest in measuring behavioral change resulting from training and development initiatives.
[0:00] Introduction
- Welcome, Chris!
- Today’s Topic: How to Measure Behavioral Changes with Learning Interventions
[4:08] What behavioral change should we expect from talent development programs?
- Establishing a baseline prior to measuring behavioral change
- The pertinence of behavioral change across all training programs
[12:25] How can organizations measure engagement?
- Starting with the organization’s strategic priorities
- Lessons learned from a case study in high employee turnover
[23:51] How can organizations ensure that behavioral change lasts?
- Helping participants discover their “why” in learning
- The value of post-session facilitator-participant follow-up
[33:06] Closing
- Thanks for listening!
Quick Quote
“If we assume [an organization’s] strategic priorities involve achieving something that we’ve never achieved before, then it’s going to require some new . . . processes and/or competencies.”
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Podcast Manager: Karissa Harris
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