Chris Taylor - Measuring Behavioral Changes with Learning Interventions

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Chris Taylor, Founder and CEO of Actionable, joins us this episode to discuss why—and more importantly, how—organizations might invest in measuring behavioral change resulting from training and development initiatives. 

[0:00] Introduction

• Welcome, Chris!
• Today’s Topic: How to Measure Behavioral Changes with Learning Interventions

[4:08] What behavioral change should we expect from talent development programs?

• Establishing a baseline prior to measuring behavioral change
• The pertinence of behavioral change across all training programs

[12:25] How can organizations measure engagement?

• Starting with the organization’s strategic priorities
• Lessons learned from a case study in high employee turnover

[23:51] How can organizations ensure that behavioral change lasts?

• Helping participants discover their “why” in learning
• The value of post-session facilitator-participant follow-up

[33:06] Closing

• Thanks for listening!

Quick Quote

“If we assume [an organization’s] strategic priorities involve achieving something that we’ve never achieved before, then it’s going to require some new . . . processes and/or competencies.”

Resources:

Actionable

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Podcast Manager: Karissa Harris
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Produced by Affogato Media