Human Resilience: Changing the Way Healthcare is Delivered

Burnout has become one of the defining challenges facing today's healthcare workforce. In this episode of the Human Resilience Podcast, Bob Gold and Shelley Schoenfeld are joined by Dr. Felicia Stoler—registered dietitian, exercise physiologist, lifestyle medicine expert, author, and nationally recognized health and wellness expert—to explore practical, evidence-based strategies for building resilience in a world of con...

Healthcare has long been designed to react to illness, but what if we could identify health risks earlier and help people take action before conditions worsen?

In this episode of the Human Resilience Podcast, Bob Gold and Shelley Schoenfeld are joined by Dr. Keith Thompson, Chief Medical Officer at Nuralogix and practicing family physician, to explore how predictive health technologies are reshaping the future of preventive care.

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Healthcare has evolved dramatically over the past century, but one expectation has remained constant: people want healthcare experiences that feel personal.

In this episode of the Human Resilience Podcast, Bob Gold and Shelley Schoenfeld are joined by Annie Hewitt, professor, author, and expert in population health, health consumerism, and healthcare personalization, to explore what it really means to design care around how people l...

As healthcare continues shifting toward value-based care, organizations are under increasing pressure to improve quality, reduce costs, and demonstrate measurable outcomes. But success in value-based care depends on more than collecting data — it depends on how healthcare organizations translate information into decisions and actions that meaningfully improve patient outcomes and experiences.

In this episode of the Human Resil...

When we think about oncology care, we often think about treatment plans, appointments, and clinical decisions. But for patients, the experience is much broader — shaped by uncertainty, financial realities, emotional stress, caregiving responsibilities, and the countless decisions that happen outside clinical settings.

In this episode of the Human Resilience Podcast, hosts Bob Gold and Shelley Schoenfeld are joined by Melody Mu...

Hospital readmissions have been a focus in healthcare for over a decade, yet progress has plateaued. Despite increased investment in discharge planning, care coordination, and compliance with programs like the Hospital Readmission Reduction Program (HRRP), rates remain largely unchanged. 

In this episode of the Human Resilience Podcast, hosts Bob Gold and Shelley Schoenfeld are joined by Adam Abramowitz to examine why. They exp...

Resilience is often described as something people either have or don’t. But in reality, it’s built over time—through experience, pressure, and the choices we make in difficult moments.

In this episode of the Human Resilience Podcast, hosts Bob Gold and Shelley Schoenfeld sit down with Laura Gordon from the Center for BrainHealth to explore how resilience is shaped through lived experience. Laura shares her personal...

Relapse doesn’t happen in a counselor’s office—it happens in the moments in between. Late at night, at home, when triggers hit and support feels far away. Yet healthcare is still largely designed around episodic visits, leaving people without support when it matters most.

In this episode of the Human Resilience Podcast, hosts Bob Gold and Shelley Schoenfeld sit down with behavioral health expert Deena Cohen to expl...

Engagement doesn’t fail in healthcare because patients “don’t care.” It fails because care is often designed as if people are purely rational—when in reality, decisions are shaped by emotion, stress, context, and cognitive overload, especially in the moments that matter most. In this episode of the Human Resilience Podcast, hosts Bob Gold and Shelley Schoenfeld explore the real drivers of behavior chan...

AI is moving faster than most organizations can process. When clarity lags, anxiety rises. On this episode of the Human Resilience Podcast, hosts Bob Gold and Shelley Schoenfeld sit down with Jim Delaney, Workforce Digital Enablement Expert, to explore a practical, human-centered path to AI adoption — one that protects meaning at work while unlocking real productivity gains.

The episode examines the operational backbone of AI ...

Behind every uniform is a human being carrying experiences most of us will never see. In this episode of Human Resilience, hosts Bob Gold and Shelley Schoenfeld sit down with Chief Resiliency Officer Ken Hogan to explore what it really takes to change the culture of first responder mental health—from silence and stigma to trust and support.

Ken shares his personal journey, from a challenging childhood and a career shaped by se...

Parenthood can be both joyful and overwhelming, but for many families, the hardest moments arrive when the house is quiet and the doubts grow loud. In this episode of Human Resilience, hosts Bob Gold and Shelley Schoenfeld sit down with Adrienne Griffin, Executive Director of the Maternal Mental Health Leadership Alliance, to explore why maternal mental health is not a side issue, but the foundation of family stability, resilience,...

The Human Resilience podcast is back, and we are kicking off 2026 by unpacking four engagement trends reshaping how care is delivered and how people actually follow through: human–AI partnership, belonging as a driver of outcomes, integrating behavioral health and social determinants into every program, and personalization that adapts in real time.

Hosts Bob Gold and Shelley Schoenfeld sit down in this solo episode to explore ...

A wave of health technology promises faster diagnoses, personalized support, and better outcomes—but only if it serves the people who need it most. In this episode of Human Resilience, hosts Bob Gold and Shelley Schoenfeld sit down with Gloria Vanderham, CEO of Bliss BioHealth and board member of the HLTH Foundation, to explore techquity—the practice of building digital tools that are equitable by design, culturally res...

The warning signs of suicide are often visible, but easy to miss. In this episode of Human Resilience, we sit down with suicide prevention expert Susan Tellone to explore how trauma, stress, and emotional overwhelm can quietly build toward crisis, and the practical steps anyone can take to recognize and respond early. 

Drawing from decades in hospice care, schools, and psychiatric emergency rooms, Susan explains why self-harm r...

For many veterans, the toughest battles begin after coming home. Isolation, moral injury, post-traumatic stress, and the loss of structure can make reintegration feel like an entirely new mission — one without a map.

In this powerful Veterans Day episode of the Human Resilience Podcast, hosts Bob Gold and Shelley Schoenfeld sit down with retired Brigadier General and military psychiatrist Dr. Stephen Xenakis and Army veteran B...

The foundation for student well-being is built long before the school day begins. In this episode of Human Resilience, hosts Bob Gold and Shelley Schoenfeld sit down with author and longtime school board member Scott Levy to explore how local school boards directly influence student mental health, resilience, and the culture that drives learning and well-being.

Scott unpacks what effective boards actually do—set goals, adopt p...

Trauma isn’t rare -- and it doesn’t only come from catastrophic events. For first responders, veterans, kids in foster care, parents in crisis, and families everywhere, trauma can silently shape daily life, decision-making, relationships, and health.

In this episode of the Human Resilience podcast, hosts, Shelley and Bob, sit down with Dr. Nicole Blazek, a clinical psychologist specializing in trauma recovery, an...

What if the key to fixing care delivery and performance isn’t another portal or reminder, but a brain-first approach that restores purpose for clinicians and empowers patients to live a healthier life?

In this episode, we sit down with Dr. Michael Barr, former senior leader at NCQA and the American College of Physicians, now founder of MEDIS, to explore how value-based care, behavioral science, and practical digital tools can ...