David Wheatley interviews Dr. Thomas Kraus about his book "If Your Culture Could Talk." Dr. Kraus, a renowned thought leader in organizational culture and decision-making, discusses how leadership actions directly impact culture. He shares a story about a leader named John who learns to understand and change organizational culture through personalized interactions with a culture entity. Dr. Kraus emphasizes the importance of genuine communication, listening, and appropriate action in leadership. He also highlights the gap between leaders' intentions and the actual impact of their decisions on organizational culture, using examples like a technology company's layoff notice to illustrate his points.
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