#47 - High Growth in Hi-Tech with Roshni Sondhi

Careers in tech can be a means of security, wealth, professional development, opportunity, and more. But women in tech have a unique experience. What is it like leading (and thriving) at a high-growth tech startup? Roshni Sondhi, VP of Customer Experience at Grafana Labs, shares how working at a high-growth tech startup does not require deprioritizing other aspects of life. We discuss ruthless prioritising, setting boundaries at work, negotiations, and explore the question: is being called ‘ambitious’ a good thing? 

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Speaker Bio: Roshni Sondhi leads the Customer Experience organization at Grafana Labs, which includes professional services, customer success, technical Support and customer education. Her team is responsible for ensuring customers have a great experience from implementation through many years of renewals. 

Roshni has spent the last 15 years at technology companies, including joining Zendesk pre-IPO, and has focused on the post-sales experience. She enjoys cooking, travelling, and spending time with her family.

Grafana Labs is a is a multi-platform open source analytics and interactive visualisation web application that provides charts, graphs, and alerts for the web when connected to supported data sources. The startup closed a $240M Series D round in April with GIC, Singapore’s sovereign wealth fund as the lead investor. Other investors include J.P. Morgan, Sequoia Capital, Coatue, Lightspeed Venture Partners and Lead Edge Capital.

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