Is your agency stuck in the cycle of high turnover, vacancies, and constant shift coverage? In this episode, Kris Foss and Chet Tschetter from UMN’s Direct Support Workforce Solutions share practical steps any human services leader can take to break free.
From asking and listening, to using data to identify hot spots and bright spots, to building a leadership pipeline, onboarding, mentorship, and realistic job previews—they lay out a clear path from struggling to thriving.
You’ll also learn the hidden cost of DSP turnover (usually more than $5,000+ per employee) and how to start reducing it today.
Learn More
Direct Support Workforce Solutions
Frontline Initiative - a free online magazine Connecting DSPs to the Issues that Matter.
National Frontline Supervisor Competencies
Frontline Supervisor Assessment
The Institute on Community Integration at the University of Minnesota
Do your frontline supervisors sometimes unintentionally contribute to staff turnover? I know how it feels... Most supervisors were never trained to lead. Get The 7 Quiet Danger Signs Your Supervisors Are Burning Out Their Teams and learn how high-retention agencies spot — and fix — these issues fast. https://iddleader.com/burnout
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