We all want to feel heard. When it happens it feels good, solves problems, and productivity increases. However, when we don't, we feel angry, walk away, or even riot. In this episode, we dive into a 2023 study about feeling heard, the different components, and how do we use this information to get better at it.
Welcome to the Feeling Heard Scale (FHS). This is not about disagreement, thats ok (generally speaking). This is about respect, understanding, and validation. Oh, and the goal is... reaching common ground.
FHS: https://pmc.ncbi.nlm.nih.gov/articles/PMC10688667/
Active Listening: https://gwep.usc.edu/wp-content/uploads/2020/03/FastFacts-Telephone-Skills-Training-Active-Listening.pdf
Q12: https://www.gallup.com/q12/
Green Day: https://youtu.be/Soa3gO7tL-c?feature=shared
Gaelle - Parkway: https://youtu.be/8qo2rvkFIEo?feature=shared
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