Julienne B. Ryan shares valuable insights on the importance of effective communication in a digital world post-COVID. She highlights the impact of AI technologies on communication, including the limitations and potential inaccuracies of AI language models like ChatGPT. Ms. Ryan emphasizes the need to balance technology's benefits with the importance of the human experience. In her discussion, Ms. Ryan stresses the significance of critical thinking, trust, and authenticity in using technology for communication. She also explores creativity, experimentation, and failure in the context of technology and communication. Furthermore, Ms. Ryan highlights the importance of empathy and nuance in effective communication. Drawing from her consultant practice, Ms. Ryan encourages the audience to approach technology-assisted communication with a critical mindset while trusting their instincts and experiences. Her insights are more relevant than ever as we navigate a virtual and digital world.
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