In this episode of In Clear Terms with AARP California, host Dr. Thyonne Gordon speaks with Rachel Tate, Vice President of Ombudsman Services at WISE & Healthy Aging. They explore the critical role of Long-Term Care Ombudsmen in California. Rachel explains what ombudsmen do, how they advocate for quality facility care and residents’ rights, and the types of concerns they handle — from neglect and medical care issues to something as simple as boring activities. They also discuss what happens during natural disasters like fires and floods, and how ombudsmen help to ensure safety before, during, and after emergencies. This conversation offers an eye-opening look into a topic that touches many Californians and their loved ones.
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Additional Resources:
- Find your state’s Ombudsman office: aarp.org/findombudsman
- Wise & Healthy Aging Ombudsman Services: https://wiseombudsman.org/
Presented by AARP California
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