In the Loupe
In the Loupe is a weekly podcast hosted by Punchmark, the Jewelry Industry's favorite website provider. Each week's episode is focused around the explanation and advocacy of important E-Commerce topics and why every jeweler needs to be focused on their online presence now more than ever.
Episodes
John Liebler, formerly of Signet and currently VP of Operations at Clientbook, shares how independent jewelers can maximize sales through client retention strategies and relationship building in the digital age.
Learn more about Clientbook: punchmark.com/clientbook
Schedule a guided demo today at punchmark.com/go
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Learn ...
Kyle Pancis from Gems by Pancis shares the fascinating world of fancy colored diamonds, revealing how a royal connection in Belgium launched his family's 30-year specialty business. His insider perspective offers rare glimpses into the value, cutting techniques, and origin stories behind some of the world's most exclusive gemstones.
Learn more about Gems by Pancis here: https://www.gemsbypancis.com/
Atlassian is a suite of products including Jira, Confluence, and Trello.
The Atlassian suite offers powerful tools for business organization and knowledge management that can be adapted for jewelry retailers, with special focus on Trello and Confluence.
Send feedback or learn more about the podcast: punchmark.com/loupe
Learn about Punchmark's website platform: punchmark.com
Inquire about sponso...
Join Mike for a behind the scenes look at Punchmark's annual Client Workshop in Charlotte, NC, offering a glimpse into what makes this educational event special for jewelry retailers from across the country.
If you missed the Workshop this year, make sure to mark your calendars for next May to attend our two day educational workshop in person! It's a lot of fun!
Marketing professionals Lisa-Marie Delgado from Gary J. Long Jewelers &
Aurora Simpson from Holliday Jewelry share insights on retail strategies, event planning, and industry trends in an energetic conversation LIVE from the Punchmark Client Workshop in Charlotte, NC.
Send feedback or learn more about the podcast: punchmark.com/loupe
Learn about Punchmark's website platform:...
Michael hosts a LIVE Vendor Roundtable at the 2025 Punchmark Client Workshop, featuring Jordan Peck from Brevani and Craig MacBean from Ostbye jewelry to discuss how they're navigating current market challenges and preparing for the upcoming buying season.
Ostbye: https://ostbye.com/
Brevani: https://brevani.com/
Send feedback or learn more about the podcast: punchmark.com/loupe
Learn about Punchmark&apo...
Michael's childhood friend, Taylor, shares his journey of designing a custom engagement ring with a lab-grown sapphire centerpiece, highlighting the collaborative decision-making process with his fiancée Jen who had a clear vision from the start.
Send feedback or learn more about the podcast: punchmark.com/loupe
Learn about Punchmark's website platform: punchmark.com
Inquire about sp...
Drawing from his recent experience hosting a solo watercolor exhibition, Michael Burpoe shares marketing strategies that business owners can apply to their own store events. He explains how effective event planning, branding, goal-setting, and multi-channel promotion can enhance attendance and sales for any luxury buying experience.
Send feedback or learn more about the podcast: punchmark.com/loupe
Lear...
Michelle Graff, editor-in-chief of National Jeweler, shares insights on unprecedented industry challenges including record-high gold prices and fluctuating tariffs. The jewelry industry faces a period of uncertainty that feels even more unpredictable than the pandemic era.
We cover National Jeweler's impressive 120-year legacy, what stories in the jewelry industry she feels are underserved, and filtering "news" from &...
Now is the perfect time for jewelers to explore e-commerce as an additional revenue stream, especially during economic uncertainty. Having your products available for online purchase creates "another line in the water" that can catch unexpected sales with minimal effort.
Download our free e-commerce strategy checklist at punchmark.com/checklist to help get started, regardless of which website platform you're...
Pearls are one of the oldest, most influential gems the world has ever known with a rich history dating back well over 5,000 years. Matt Harris shares his passion for this unique gemstone and explains how fashion trends surrounding the gem have shifted in the last 100 years, where he predicts they will head in future years, and how jewelers can ensure they are buying quality pearls that will sell.
Follow Matt Harris for more Pe...
Jordan Wentz, or Jewels of the Trade, shares her expertise on jade, one of the most misunderstood gemstones in the jewelry world, explaining its historical significance and how to identify authentic pieces. She illuminates the differences between Jadeite and Nephrite jade while providing guidance for retailers and consumers on recognizing quality jade and avoiding common pitfalls.
Join the Jewels of the Trade Discord commu...
David Siminski, a refiner with 32 years of experience at United Precious Metals in Buffalo, shares his expertise on gold's dramatic price surge, how it might impact custom jewelry projects, and speculates on if the price will continue to climb.
Send feedback or learn more about the podcast: punchmark.com/loupe
Learn about Punchmark's website platform: punchmark.com
Inquire about...
Mike is joined by a panel of retail jewelers to talk about how they navigate the Jewelry Year. From when they schedule in their annual vacations, which jewelry shows they attend, and what jewelry styles are doing well at their respective stores.
Matt & Kim from R. Gregory Jewelers in Statesville, NC
https://www.rgregoryjewelers.com/
Cole from Ware's Jewelers in Bradenton, FL
https://www.waresjewelers.com/
Prize indemnity insurance might sound like a dry financial topic, but Robin Lang from Tokio Marine HCC reveals it's actually one of the most exciting marketing tools available to jewelers today. We discuss how retailers can offer customers full refunds on purchases if certain events occur – like six inches of snow on New Year's Day, or a Safety during the Super Bowl – while paying just a fraction of the potential cost the...
For an exclusive first interview, Michael interviews Stephen Barnes, newly announced Owner and President of IJO about what the changes mean for him, IJO, and the retailers & vendors included in the group.
Stephen Barnes shares his journey from longtime IJO member to President and now Owner, discusses his vision for the future of the Independent Jewelers Organization and what this transition means for retailers and vendors.
Michael speaks with Bri Black from Buzz Advertising Agency and Hope Bellair, Digital Marketing Manager at Punchmark, for a discussion on the art of creating effective marketing campaigns.
Learn how to conceptualize a campaign, set goals and metrics, and execute on marketing for your next effort!
Learn more about Buzz Advertisement Agency: https://buzzadvertisingagency.com/
In the Loupe, is an award winning podcast for jewelers, produced by Punchmark, the Jewelry Industry’s FAVORITE website platform. In the Loupe is made for Retail Jewelers to keep them up to date with the latest and greatest taking place in the world of jewelry, both online and in-store.
Join me as I attend jewelry trade shows, educational workshops, and cover breaking news that will impact your store. I try out emerging technologies...
Virtual Reality (VR) is growing in popularity, and as the technology improves, so do the opportunities for use in real life. Michael has explored VR with his friends the past year and reports back on his experiences, the good, the bad, the... vertigo-inducing.
Michael later speaks with three of his best friends who are avid VR users on how they've used this technology to stay in touch and keep their friendship alive in 2025.
Brevani, an offshoot jewelry brand of Color Merchants, owners Jordan & Allison Peck share their innovative journey in the jewelry industry, focusing on modern trends while maintaining a legacy of responsible sourcing. They discuss their dynamic collaboration as brother and sister, successful marketing strategies, what they stand to learn and gain as members of The Plumb Club, and how they keep appearing on The Bachelorette ever...
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