AI Inclusion: Amplifying Diverse Voices in Workplace Transformation - Monica Marquez

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Monica Marquez, workplace AI strategist and founder of Flipwork Inc., shares insights on how organizations can adapt to AI-driven changes in the workplace through inclusive practices and human-centered transformation. She explains why companies struggle with AI adoption despite significant investments, pointing to outdated training methods and the need for alignment between identity, mindset, and environment.

• AI is changing jobs faster than people can change how they work
• Bias-free AI is unrealistic – the goal should be making bias visible and accountable
• Diverse perspectives in AI training data lead to more inclusive systems
• Cultural norms and beliefs can create barriers to AI adoption, especially for marginalized groups
• Management needs to create cultures where AI experimentation is encouraged
• Leaders should identify workflows where AI can provide significant leverage
• The goal isn't to do the same things faster but to reimagine processes entirely
• Adaptability is now the "golden skill" in an era of constant workplace change
• "If you don't use AI, someone who leverages AI will replace you"

Don't wait - start using AI today, even in small ways. Ask better questions about what data is being used and what assumptions are baked into the outputs. Focus on workflows - reimagine your work so AI can help you achieve more, not just do the same things faster. Check out our newsletter "The Flip" at gettheflip.com for weekly insights on AI adoption and workplace transformation.