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October 3, 2025 19 mins

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We explore how communication barriers keep many disabled people outside church life and lay out practical tools that welcome them in. From captioning and ALDs to AAC, ASL, and visual schedules, we share strategies any church can adopt to turn access into discipleship.

• scale and impact of disability on church participation
• hearing impairments and practical fixes
• speech and language disorders supported by AAC and visuals
• intellectual disabilities using simple, concrete, repeat
• visual impairments with Braille, large print, and description
• mobility barriers that limit interaction and how to remove them
• baseline practices every church can implement now
• training interpreters and launching ASL pathways
• partnering with professionals and forming an accessibility committee
• building a culture of feedback, iteration, and belonging

For deeper dives into these topics and more, check out indispensable-people.com and visit Amazon to purchase the books The Indispensable Kid and Gospel Accessibility and Indispensable People


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Episode Transcript

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SPEAKER_00 (00:03):
Hi, my name is Tracy Coral and welcome to
Indispensable People.
I'm a wife, mom, teacher,pastor, and missionary, and I
believe that every person shouldhave the opportunity to know
Christ, grow in him, and servehim with the gifts that he is
given, no matter their ability.
Over 65 million Americans have adisability.

(00:24):
That's 25% of the population.
However, over 80% of them arenot inside the walls of our
church.
Let's dive into those hardtopics, biblical foundations,
perceptions, and world-changingideas.

(00:51):
Hey, hey, and welcome to thisepisode, season three, episode
one of Indispensable People.
I am ready to talk aboutcommunication.
Communication is a big topicacross any board.
It is incredibly important, butit does not look the same for

(01:13):
every single person.
So we're going to talk about thechallenges, um, who and what
type of disabilities thatthey're connected to, and some
strategies on how we can supportthose individuals within our
churches and our events andoutreaches to make sure that

(01:35):
communication is not a barrierand that we have considered all
areas.
If you can only imagine uh ifyou were not able to either hear
or speak or both, how that wouldimpact your interactions with
people across the board.

(01:55):
Consider the intense amount ofisolation, feeling left out, not
sure what people are asking ofyou.
You want to comply or you wantto follow through on directions
and instructions, but you aren'tsure what someone is saying.
And it's not only can I speak orcan I hear, but communication is

(02:17):
also language that is processed.
And so there can be somechallenges with processing that
impact the way that wecommunicate.
So we need to think andunderstand that there are unique
challenges that you may neverhave uh understood or heard
about.
And um, so let's really firsttake a picture of um the

(02:42):
different types of disabilitiesand how that impacts
communication.
So the first and really um kindof probably easier to think of
is hearing impairments.
And um, let's consider theimpact first.
Individuals with hearingimpairments may struggle with

(03:02):
verbal communication andunderstanding spoken language in
noisy environments.
Now, here's what you need toremember hearing impairments
doesn't mean that you arecompletely deaf, that you cannot
hear at all.
It may be that you struggle incertain atmospheres.
So um, again, if it's uhunderstanding spoken language in

(03:25):
noisy environments, um, thatcould be a challenge as well.
So it's you can hear, but it'sharder to decipher in certain
environments or at certainpitches and tones and things
like that.
Um, these individuals may relyheavily on lip reading, sign
language, or assistive uhlistening uh devices.

(03:49):
So, what are some strategiesthat we can employ in the church
specifically with this?
Um, we can use sign languageinterpreters, um, closed
captioning, visual aids cansignificantly enhance
communication.
Um, all of those different typesof strategies.

(04:11):
And the great thing is creatingvisual aids is simple, it's not
costly.
Closed captioning, a lot of ourvideo creating um tools that we
utilize already include theoption to do closed captioning
at no extra cost.
Sign language interpreters, youcan um potentially find an

(04:34):
individual within yourcongregation that has that
capability and then maybe has acommunity of people that could
come together in helping that.
Um, you also may want to offersome sign language classes
through your church that couldthen fuel that group of people,
fuel and equip that group ofpeople to serve within the

(04:56):
church.
Another um area of disabilitythat we need to consider are
speech and language disorders.
Speech and language disorderscan range from difficulties in
just articulating words tochallenges and actually
understanding, taking in whathas been said.
These affect an individual'sability to participate in

(05:19):
conversations, um, expressneeds, follow directions, um,
just regular interactions.
Um, so what are some strategiesthat we can use?
Um, you may have heard of an AACdevice or an augmented
alternative communicationdevices.
Um, these are individuals whomay be using um an iPad where

(05:42):
they can touch buttons and theiPad puts together um sentences
and phrases or you know, simpleyes, no answers, those kinds of
things.
Um picture boards are a greatoption, and those are actually
really easy to create.
Um, you can find free optionsjust with a Google search.

(06:06):
Um, Canva also has some that arealready created and made for
you.
Um, you can even umindividualize them for that
particular person and theirneed.
You can also utilize thosecommunication boards and um tie
them to your um, especiallykids' church Bible lessons and

(06:27):
youth, um, your sermons, thosekind of things, so that they can
interact with the specificthings that you spoke about.
Um, those are really great umoptions for those individuals.
Again, visual aids are going tobe incredibly um valuable at
this point as well.
Next, we're gonna consider someintellectual disabilities and

(06:49):
how that impacts um languagecommunication.
Um, we need to consider that umsome of these individuals have
challenges that might include ummemory, problem solving, and
processing information.
And this might make it difficultfor those individuals to follow
a complex discussion andremember key information that

(07:13):
you spoke about.
So um here is the formula thatwe tell strategy-wise for a lot
of things simple, concrete,repeat.
So those individuals who havestruggles with processing
information, um problem solving,memory issues, um, and
remembering that keyinformation.

(07:35):
If you keep it simple, make itconcrete and repeat it.
That's going to be your highestprobability of being able to uh
grow and help and disciple andmake sure what you have
communicated has been received.
Um simplifying that languageusing visual aids.
Again, visual aids are going tohelp across the board no matter

(07:56):
who you are and what yourdisability is.
Um, provide written materialsthat are clear, have large
fonts, and can help individualswith cognitive disabilities.
Um, it will help them to betterunderstand and engage with what
you are sharing.
Um, and this goes even for umfriendships and building

(08:18):
relationships and that kind ofthing.
Um, some of these strategieswill apply with visual
communication aids and uh, youknow, the AAC device, um,
utilizing simple languagewhenever you are communicating,
all of those kinds of things.

(08:39):
Another individual that you needto consider when it comes to
communication is an individualwho may experience visual
impairments.
And again, this is the samething with a hearing impairment.
Uh, visual impairment does notmean that you are fully blind,
it could mean you have limitedvision or um in certain
environments and differentthings.

(09:00):
All it visual impairment can beacross the board.
So partial blindness to completeblindness, impacting the ability
to read printed materials or seevisual cues during interactions.
So I said earlier, visual cuesacross the board is going to be
very, very helpful.
This is one area that it's goingto be a struggle.
Um, but here are the things thatyou can provide, some strategies

(09:24):
that you can go with usingbraille materials, audio
descriptions, large printresources.
Um, all of those things canenhance uh the communication
experience with an individualwith a visual impairment.
And we want to really considerthose verbal descriptions of
visual content during servicesand sharing videos.

(09:49):
All of that is incrediblyhelpful.
Um, another individual we wantto consider is someone with
mobility impairments.
While you may think, okay, howdoes a physical disability
impact communication?
Um, primarily affecting thephysical accessibility, mobility
impairments can impactcommunication if individuals are

(10:10):
unable to physically engage inactivities that facilitate
interaction.
Also, I mean, this this is asilly representation, but it's a
very true realisticrepresentation.
Um, an individual using awheelchair in a group of all
individuals who are standing,that communication is going to

(10:30):
be impacted because theinteraction becomes somewhat
limited.
So we want to consider and makesure that we remove physical
barriers and that we have, youknow, adequate seating, ways to
participate in all of thosekinds of things.
So the physical disability canhave physical barriers that keep

(10:53):
from natural communication andinteraction.
So we want to make sure withinour churches that we are
creating environments thatinclude and consider all
individuals with their potentialneeds.
Now, can you meet every need offthe bat?
You've got it all lined up atyour church.
You don't have any of theseindividuals in your church, but

(11:14):
you're gonna do it all.
Not necessarily.
There are some basic things thatyou can have in order, which
considering um, again, closedcaptioning on your videos, that
is an easy, easy start that willimpact and benefit all people
that you're serving.
You can have those visuals thatare available, especially in um

(11:37):
your uh more scheduled typeevents, outreaches, and um kids'
church youth that follow apretty distinct um schedule.
Um, visuals can be very, veryhelpful in those um settings.
You want to make sure that thatyou understand that um you're

(11:59):
gonna meet people and they'regonna come in with needs and
they're not all gonna match,they're not all gonna be the
same, and that's okay.
But the key will be getting toknow that individual, asking
those questions of how we canbest serve them, and um trying
our best to meet their needswith what we have access and
availability to.

(12:20):
So, um, how can we defeat thecommunication challenges across
the board?
Now we have a little bit ofunderstanding of some
disabilities and and theirneeds, but we want to um not
just keep this information toourselves, right?
We want to help our congregationunderstand.
We want to build um awarenessand then also um equip and

(12:44):
resource them, right?
If we have these availabilitiesand in the church, we want to
make sure that if we have acommunication aid, such as a
communication board or or devicethat um our congregation knows
that that's available and how itcan be used and where it can be

(13:04):
used.
So we want to make sure thatwe're again resourcing and
equipping.
Um, again, we're gonna go, let'sgo over some of those um
communication aids again, morespecifically.
Um, one thing I didn't mentionearlier was an assistive
listening listening device, anALD.
Um, it's designed to helpindividuals with hearing

(13:27):
impairments amplify sound andreduce background noise.
Um, in a church setting, thesedevices can really be useful
during sermons, choirperformances, and group
discussions.
That's a real big one.
Um, the again, I'm gonna mentionthe closed captioning and
subtitles.
Um, this is fantastic for thosewho are deaf and hard of

(13:49):
hearing.
Um, they can be recorded sermonsum that can be made available.
They could be your announcementvideos on Sunday morning.
Um, it allows those individualsto participate and fully
understand and hear what's goingon because they have had an
alternative um communicationaid.

(14:12):
The AAC devices are augmentedand alternative communication.
Um these help immensely thosewith um speech or language
impairments and they they canreally range.
I mentioned earlier um the iPad,um, they can be just a picture
board.

(14:33):
Um they um, you know, so it cango from, you know, I just
printed this off of my computerto thousands of dollar
communication boards, and you'regonna see them differently and
people are gonna interact withthem differently.
And some of it is it isspecifically because this is
what has worked, this is whatthe family could afford, this is
what um the individual can usemore independently in

(14:56):
comparison.
So they won't all look the same,but they're are similar in um in
usage and goal.
Um again, I mentioned earliersign language interpretation
communication um is heavilyimpacted when you can't hear
what's going on.
And you think from worship to umthe sermon to having

(15:18):
conversations with others andfriends, um, how just incredibly
difficult that would be tonavigate if you um had no way to
hear.
And so um having a sign languageinterpreter is very, very
valuable.
We have recently um within thelast year begun that at my home

(15:41):
church, and um it has just had aripple effect and um has really
helped us reach a group ofpeople that we would not have
otherwise.
And the interaction and thecommunication and the um
relationship building that'shappening because of that
availability.
And we started a Sunday schoolclass that is growing and

(16:03):
teaching others so that um, youknow, the weight just isn't on
just a small few.
But also, not only is it so thatthey can interpret, but so that
we can more easily buildrelationships and disciple
through it whenever you havemore people that have that
ability to do it.
And so um, here are some thingsthat I want to remind you.

(16:26):
Um, don't be afraid tocollaborate with professionals.
There are people out there thathave access to information and
um tools that um you may not uhfully understand or know how to
access.
And so they could come in andthey could teach you and they
could show you.
Um, also, those professionalsmight very well be right in your

(16:50):
church, and so you have a biggeraccess that you didn't even
realize.
Um, we want to continue toencourage um a continuous open
dialogue about the needs of theindividuals in your church, how
you can grow and include them,and um consider creating um an

(17:11):
accessibility commute committeethat assesses because um the
world of disability changesgrows.
There's so much that's beingdeveloped and available that
it's difficult to keep up with.
So having a group of people thatcould kind of bind together to
be purposeful in that would be ahuge benefit.

(17:34):
Creating a ministry that trulyembraces accessibility and
inclusivity requires dedicationand creativity and
collaboration.
We want to make sure that we'reunderstanding the communication
challenges that are faced byindividuals with disabilities,
and we want to utilize and offerappropriate accommodations so

(17:57):
that the church is making surethat people feel welcomed, they
feel valued, they feel included,and communication is absolutely
key to making sure that thathappens.
Thank you for join joining metoday and remembering that open
doors of open communicationmakes the gospel accessible,

(18:19):
builds relationships inincredible ways, and leads to
disciples who will then disciplewho make disciples and keep on
growing because that is what weare as the church.
Those who know Jesus, grow inhim, and serve him so others can

(18:40):
come to know him too.
Do I know everything aboutdisability ministry?
Do I have all the answers?
Have I done everythingperfectly?
I have absolutely not.
But we are gonna continue thisconversation so that people of
all abilities can have theopportunity to know Christ, grow
in him, and serve him with thegifts that he has given them.

(19:04):
So join us on our next episode,episode four, where we're gonna
talk about putting people inboxes.
For deeper dives into thesetopics and more, check out
indispensablepeople.com andvisit Amazon to purchase the
books The Indispensable Kid andGospel Accessibility and the
Indispensable People.
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