Jake and Kennedy are back with another episode, and this week they feature a Chicago server, friend, and longtime listener of this podcast - Almendra! To her friends, she goes by the nickname "Pez", and she is loved and admired by many of her coworkers for her optimism and kindness. She is the kind of server that rarely gets flustered by a guest, so when she does you know they have to be 10x worse than how she describes them.
The episode begins with an introduction to Pez and her work experience. She started at Olive Garden, and took a 10 year break from the industry only to come back and work at some of the best restaurants in Chicago.
The current events discussed today included a strike by Waffle House employees in North Carolina, and about the first ever lab-created chicken dish sold to guests in a California restaurant.
The bulk of the episode is spent discussing what it's like working for large chains, how you can handle guests who want you to fail from the start, and how important it is to help your coworkers when you see them in the weeds. The episode closes out with an impromptu round of "Service industry things that would send a Victorian child into a coma".
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