March 28, 2024 • 48 mins
Going into her sixth year of real estate, Jenny has had the privilege of serving the incredible communities of central Indiana and its surrounding areas. There is no greater joy, nor anything more humbling than to help someone find their home or achieve their real estate goals. Jenny is honored to call her clients friends. As an active real estate agent, she is driven to deliver exceptional service to her clients, guiding them through the complexities of buying or selling properties with confidence and ease.
To Contact Jenny Carrington
Call or text 317-557-6244
Email--callthecarringtons@gmail.com
http://www.callthecarringtons.com
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Rick Ripma NMLS# 664589
Call or Text 317-218-9800
Email--rripma@advisorsmortgage.com
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Call or Text 317-660-8788
Email--iarnold@advisorsmortgage.com
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Ian Arnold (00:00):
Hey Rick, we had Ginny Carrington on phenomenal
(00:03):
agent. I mean, she's not only anagent, though, she's also an
office manager, which was kindof nice to have, I think she
might have been our first one,maybe, I know probably have one
or two more but she went intohow she works with Hi garden,
how she gets her people. And Ithought that was phenomenal
myself
Rick Ripma (00:21):
and how she got going in the business because
she, she wasn't fromIndianapolis. Now she lived
around the area, but she didn't,she had just moved here hadn't
been here that long. She wasable to get going, how she got
going. And, and being a manager,she also knows, you know, she
talks about those things thatcan really help a client but
(00:41):
also can help a new agent or,you know, any, any agent that
just, you know, wants someadditional knowledge. It's she
was very, very interesting. Ithought, yes.
Ian Arnold (00:50):
So if you're actually looking for a team, you
definitely need to listen tothis one. I think it actually
she goes into what she looks forand the type and even if that's
not the team for you, but it'lllet you know what you should be
asking when you're looking foryour team. Welcome to indies
real estate gurus, your ultimateguide to the dynamic world of
real estate in Indiana, and I'mrecruited by your hard work and
(01:12):
mortgage guy and I've been inreal estate and mortgages for
over 24 years. And I'm IanArnold, a loan officer on Rick's
hard working mortgage team andwe are both with advisors
Mortgage Group together willempower you with expert advice
market trend is assessablestories from Guru realtors and
local experts. Whether you're ahomeowner and investor or pro,
(01:32):
join us as we navigate thethriving indie real estate
market. Now get ready to unlockthe doors of success. One
episode at a time.
Rick Ripma (01:43):
Today, you know, I started the same way every time
and but I am excited today.
Because we have JennyCarrington. And you're you're a
guru real estate agent. You'vebeen doing this for few years.
You've done extremely well. Infact, you've done so well. They
made you the office manager ofHighgarden real estate on the
south side, Greenwood Greenwood.
(02:05):
Yes. And that's fairly new.
Yeah. So
Jenny Carrington (02:07):
we've been open a little over a year now.
Rick Ripma (02:09):
Okay. And you've been the the manager for the
whole time. Yep. Awesome. And Iknow you got some cool things
going on there. But before weget into the, the the things you
have going on in there, let'slet's start before real estate.
Where did you grow up? Where doyou go to school? And then and
then from there? How did you getinto real estate and maybe why
(02:29):
did you get into real estate?
Gotcha.
Jenny Carrington (02:30):
So I'm actually an ND born native. I
was born in Fort Wayne, but Idon't remember anything about
it. When I was still a baby. Somy hometown is actually
Cincinnati, Ohio, a littlesuburb within Cincinnati. We
actually grew up right next toKings Island. I think everyone
knows. Yes, yeah. And so it wasabout three days before I
started my senior year, we leftOhio and moved to Michigan,
(02:54):
because that's where all of myparents family is from. So,
three days before senior year, Istarted a brand new adventure.
So that was kind of exciting.
And that's probably when I gotreal good at having
conversations with totalstrangers. So yeah, so I kind
of, you know, my adulthood beganin Michigan. And I actually
worked the front desk of ahotel. That's where I met my
(03:18):
husband. Oh, wow. We didn'tstart dating right away. But he
had a real cute story because hewalked over to the front desk,
slammed his fist down on thedesk, and he said, You and I are
gonna have tall, beautifulchildren one day and I said,
Okay. He was right. So a coupleyears later, we got married. And
he was had just graduatedcollege taking on his first job
(03:40):
as a teacher. And we moved toLas Vegas. Wow. Yeah. So we
lived out there for about eightyears started our family got
married out there, bought ourfirst house and kind of set up
roots out there. And because Iwas working in the hotel
industry at the time, I had justkind of come up in that industry
starting again at the front deskat a hotel out there, moved to
(04:01):
sales coordinator to salesmanager to Director of Sales to
overseeing a team. So I justkind of worked my way up through
the industry out there. And thenonce the boys because we got to
two kiddos. Once the boys werebecoming school age, we decided
it was time to come back to likeMidwest and raise the family
here in a different environment.
(04:23):
So that's about we lived in LasVegas for about eight, almost
eight years. And about eightyears ago, we moved here.
Rick Ripma (04:30):
And when you came back to dandy or came to me,
because you went back to India,it was first time to be an MD
since I was a baby. What wasyour What was your job?
Jenny Carrington (04:40):
So I did end up taking another position with
a hotel company here being thedirector of sales over three
hotels on the northwest side.
And it just wasn't quite a goodfit. It's a very different
industry here than it is in LasVegas as you can imagine. Yeah.
But I really didn't know what Iwanted to do. So I decided to
open an in home licenseddaycare, because my youngest was
(05:02):
still not school aged yet. And Iwanted to be able to spend some
time at home with him before hewent to school and kind of
figure all that out. So I openeda licensed in home daycare had
some amazing families,incredible kiddos. But as my
youngest got to be his schoolage, it was like, Okay, I gotta
figure out something else,because I don't want to do this
forever. So it was actually ourreal estate agent that had
(05:25):
introduced the idea of, well,you've done sales, and you're
very personal, I guess, youshould maybe consider doing
this. And so my husband, I bothdid it, and got into real
estate.
Rick Ripma (05:38):
And so it's kind of interesting, because all that
you did beforehand, led up tobeing successful at real estate,
it really did.
Jenny Carrington (05:46):
I feel like I was super, super fortunate,
because of the companies that Iworked for, especially in Las
Vegas, I had been put throughformal sales training, and just
a lot of those experiences thatI had out there really have a
lot of crossover within ourindustry. So I felt really
blessed that like, I got areally good foundation to be
(06:07):
able to do this career. And I
Rick Ripma (06:09):
would guess that having an in home licensed
daycare gave you a good group ofpeople to then work with real
estate or to get at least get,you know, referrals. Yeah, did
that work? Honestly,
Jenny Carrington (06:23):
I think what I learned more, absolutely, I
mean, I'm still connected withseveral of the people that you
know, had brought their kiddosto me, and I get to watch their
kiddos grow up even after thefact, which is amazing. But I
think more so what it taught mewas to be an entrepreneur, to
own my own business. Because Ithink in real estate, it's not
just about being a realtor andselling real estate, it's so
(06:43):
much more you have to be yourown, you know, marketing
director, you have to be yourown accountant, you have to, you
know, wear so many hats in doingreal estate and really view it
as a business to be successfulin it. And so I think that I was
able to kind of gain thatexperience on the other side of
sales. It
Rick Ripma (07:02):
is it's it's self employed, you know, how people
look at their self employed whentheir real estate agent?
Absolutely. And you have to runa business. Yep. Right. And I
think that's tough. I know, forme, I get I get kind of tunnel
vision. And I have to make surethat I get out of this role. And
I go to this role, you know,this, take this hat off and do
(07:23):
that or, and I tend to want tostick in sales the whole time.
Right. I don't like accounting.
That's not me. Yeah. But youhave to when you
Jenny Carrington (07:31):
get good at what you do, then you can
outsource the things you don'tlike. Yes, that's you got to get
there first. Yeah,
Rick Ripma (07:37):
you do. And that's not always easy. Right. So how
did you get going right away?
Because it's a tough business toget going. And you you had been
here that long, right?
Jenny Carrington (07:50):
Yeah, I didn't have a huge sphere. Yeah. How
did you do that? So I, I mean, Ithink I started like most people
do, I was I, I couldn't justpull the trigger and jump
straight into real estatefinancially, we had to make it
all make sense. And so I hadgiven all of my families at the
daycare about six months notice.
And I said, I better make thishappen in six months, or I'm in
trouble. And over those sixmonths, I was still running the
(08:14):
daycare for essentially 11 and ahalf hour days with just you
know, between prep, get readythe baby's there, and then clean
up and set up for the next day.
And then the whole rest of theevening, it was you better get
your booty in gear and do somereal estate. So I was making
calls to everyone I knew sendingemails, taking as many leads as
anyone would give me and tryingto pick up open houses and do
(08:36):
showings on the weekends. So itwas a grind for six months.
Rick Ripma (08:40):
And there's a lot of people who won't do that. Yeah,
they I mean, it's, it's, it'svery difficult to work 11 and a
half hours, and then go to workagain, and the different
different, especially when it'snot a job that you have to go
to. Right. That's just you areself motivated. You were, you
(09:00):
know, obviously had your goalsand and that says a lot about
you. I think that's a huge dealthat you were you were you had
that perseverance and you knewwhat you wanted. And you and you
did it. Thank you. That'sawesome. Well, I've worked with
lots of people and that's I goby the hardworking mortgage guy
where the hard work andeverything right. And that's
because that matters to me. Ibelieve that's one of the tools
(09:24):
to success. And and that'sprobably one of the things that
helped you along with yourattitude and your, you know,
your your work ethic and workingsmart and all the other things.
Part of it right, right. Yeah.
So so now you got into realestate. And how did you like a
lot? A lot of people get on ateam. What did you do? How did
you pick it? How did you pick aplace to go work? Yes.
Jenny Carrington (09:46):
So I didn't really do a whole lot of
shopping when I started it wasour real estate agent that had
helped us find and build a househere. And he was also a neighbor
of ours that had you know saidyou should just come into real
estate. I think you guys wouldbe great at this And so we ended
up joining his team. And so forabout the first two years, I was
on a team, I learned so much. Istarted with FC Tucker, great
(10:08):
foundation, awesome training, Ihad a lot of support, which was
incredible. And after about twoand a half years, it was kind of
like, okay, like, I feel likewe're ready for the next step.
I, I've always been a superdriven person, I just never, I'm
never quite satisfied, I alwayswant to go for a little bit
more, and what else can I do?
And how else can I contribute?
(10:28):
And so it was time to starttalking about maybe we come off
the team? And did that look likestaying where we were or going
somewhere else. And so westarted having conversations as
you do. And that's how I foundHighgarden. And I just was
absolutely called to them. Everyconversation I had, I wanted one
more everyone I talked to Iwanted to talk to one more
(10:49):
person.
Ian Arnold (10:50):
So let me ask what, what about them drew you in?
Jenny Carrington (10:55):
I so I have kind of this checklist of things
that I knew I needed to have inorder to be successful, because
I done fairly well for myselfthe first couple of years in
real estate, but and so I knew Ihad this sort of checklist of
things that I wanted, and a lotof places were checking the
boxes, you know, it was thepeople it was the culture and
(11:17):
the atmosphere and theconversations that I was having,
and, and truly feeling like Iwas being valued and heard and
that there was opportunity thatand I didn't even know what that
opportunity looked like yet atthat point, opening an office
was not even part of the vision.
So to feel like I had a voicewithin that brokerage and to be
so well received by them. And tofeel like I was truly not just
(11:42):
going to have the support ofthis, you know, the checklist,
the task items that I needed.
But to truly kind of have thatkinship with the people that I'd
be working with was it was justan incredible feeling. You
Rick Ripma (11:56):
can check everything off. Yeah, but culture. Yeah,
matters.
Jenny Carrington (12:00):
It really does, especially for me, I know,
it's not going to be a drivingforce for everyone. I, you know,
Highgarden might not be theplace for everyone. But I
definitely think that if that'ssomething that's important to
you, I couldn't have asked for abetter fit. Well,
Rick Ripma (12:16):
I've spent a lot of time in business. Because I'm
old, as Ian says, and I willtell you, I was never one who
thought culture mattered. But asI look back, it's probably one
of the most important things,the places that and I and I'm
not a jump ship type person. Iwhen I go somewhere, you know, I
work there a long time. Right? Idon't. And there were places I
(12:39):
looked back at and I thought Idon't know what I was thinking,
Why was I still there culturedid not fit anymore. I should
have moved on. Yeah. And thenwhen you find the culture, and
the right place to be and it'senjoyable, then. I mean, it's
that's everything. Yeah. So. Andlike you said, it's there's no
culture that's right foreverybody. But what is it now
(13:04):
with like, if somebody'slistening, and they're, they're
looking for a new a new home? Ormaybe they're a new agent, and
they're looking? Why would theytalk to you? Why would they
consider working with you?
Jenny Carrington (13:17):
That's a great question. I think that it really
comes down to Highgarden is sowell rounded, we really do have
all like I said, they checkedall the boxes. So all of the
resources that I was going toneed, they provide leads, they
have a client managementdatabase system, they have an
astounding amount of technologyavailable for us to be able to
(13:39):
use to simplify our business.
The support, there are so many Imean, we have three owners,
Chris, Brian and Steve and Iswear to you can go knock on
their door and say I need help.
And they'll say come in and sitdown, to have that kind of
accessibility to our ownershipis incredible. And in addition
to that, we have so many otherpeople that have such big
(13:59):
supporting roles, and thatanybody would be willing to sit
down and talk throw a dart atany one of our agents, and
they'd be willing to take aphone call and say I can help
you. And that's the kind ofculture that we're creating.
We're particular about who webring on board, because we want
to protect that ecosystem.
Rick Ripma (14:16):
Yeah. Now, do you have teams? So if somebody wants
to be on a team, there's theirteams available? There's a lot
of options. Absolutely.
Jenny Carrington (14:23):
Yeah. There's a lot of flexibility and how
people want to grow. So we Yeah,yeah, we've got tons of
independent agents. We also haveseveral really successful teams.
Yeah.
Rick Ripma (14:32):
I mean, I would if I were getting into real estate, I
would want to be on a team tostart. To me, it makes total
sense. I want to be on a teamwith a good culture in a good
office where like you said,everybody is willing to help.
Yeah, I think that's vitallyimportant for success. I
Jenny Carrington (14:48):
think that's what's so amazing about
Highgarden is because I totallyhear you and I started the same
way thinking that mentality oflike, this is like a safety net
for me. I think what's soawesome about Highgarden is that
you can do it You can do itindependently, because you'll
never fail to have that support,because of all of the different
people that you have to reachout to. So like me in the
Greenwood office, I'm alwaysaccessible to my agents, but I'm
(15:11):
also doing one on one coachingwith at least seven of them
right now. Because that's whatthey need. Right?
Rick Ripma (15:17):
Well, coach is invaluable.
Ian Arnold (15:19):
So let me ask this.
So we all know what a realestate agent does, or basically
most, most people, noteverybody, but we watch HGTV
that's solely Correct. We'll getmore of that later. But what
does an office manager actuallydo? Yeah.
Jenny Carrington (15:35):
Oh, hey, good question. So I still do real
estate. But I've scaled it back,it's much more about working
with my past clients referrals,that they give me referrals that
my partnerships give me, becauseI want to make sure that I have
enough time to be able to createthese opportunities and coaching
and stuff for the agents in myoffice. So a lot of what I do
is, right now is a lot ofcoaching, it's kind of the
(15:59):
beginning of the year. So wealways kind of kick off with
that. But I also try and createa lot of team building
activities and a lot of trainingopportunities for agents on the
south side. So we have tons oftraining at the corporate
office. But I also want to makethat accessible to all of my
agents that are down on the on,you know, down in Greenwood and
Franklin and burgers Ville andeverything as well. So it's, you
(16:21):
know, creating theseopportunities, we're gonna go do
a scavenger hunt withessentially a builder crawl,
we're going to do a filming Broll day. So it's not just stuff
that happens in our office, likewe like to be out and about in
crowd create those connectionswith affiliates and
partnerships, too, becausethat's just as important.
Rick Ripma (16:40):
Yeah, it's, it's vitally important, like a
builder. You know, I spent 11years with a new home builder.
And that is a to me, thatconnection between real estate
agent builder is vital. Yeah,for both sides. Yeah. You know,
and but as a real estate agent,who understands how the builder
works, and understands thatprocess, biggest problem we'd
(17:02):
run into, or not really aproblem, but the the agents with
have, some of them has, it takessix months or eight months for
them to close. But once theyunderstand the process, and they
get it and they start doing someof it, actually, they that most
people like it. Absolutely,though, yeah. So it's, it's a
it's a good way to keep, youknow, for the right client.
(17:23):
Yeah, it's a great option.
Jenny Carrington (17:25):
And that's exactly what it is, is making
sure that we as the agentsunderstand the different options
that are available so that wehave, you know, this arsenal of
things that we can present toour clients. It's all about
what's the right fit for them,right. So so
Rick Ripma (17:38):
if there's anybody listening that maybe they want
to talk to you about becoming areal estate agent, or maybe
coming to your team, or maybethey're looking to buy or sell a
house, what would be the bestway to get a hold of you? Text
me? And what what, what's thebest number?
Jenny Carrington (17:52):
Yep, 317-557-6244 Just text me and
say, Hey,
Rick Ripma (17:59):
that number is 317-557-6244. Yep, perfect. And
to get a hold of ESRI got a hardworking mortgage guys.com That's
hard working mortgage guys.comOr you can call us at
317-672-1938. It's 317-672-1938.
Ian Arnold (18:16):
All right, so we're gonna take a sidestep from real
estate. Let's get to know you alittle bit more. So what do you
do for fun?
Jenny Carrington (18:23):
Spend time outside. I really love just
being in nature, you know, doinganything outside whether it's
playing basketball with the boysor I especially love hiking,
kayaking. I went whitewaterrafting twice. The first time
was literally the best day of mylife. The second time was the
worst. I almost died.
Ian Arnold (18:46):
Let's go more into this. I love whitewater rafting.
So how did you
Jenny Carrington (18:54):
so my husband and I had the year before had
gone to do whitewater raftingwith an outfitter on the upper
and lower golly river. And itwas incredible. The weather was
beautiful. It was you know, justthe the first day on the lower
was intense, but nothing toobig. The second day was
(19:14):
incredible. We hit this big rocknamed pillar and we just slid
down and it was like you knowall of us are high fiving
paddles. And it was like thecoolest moment. We were the only
ones not to capsize or loseanyone on that that day. So our
guide won a buck from everybodyelse, which was cool. It was
just it was such an amazingexperience we had camped, being
(19:36):
in nature. And again, theweather was just beautiful. So
we decided we should do thisagain. But we should take some
friends with us. So we had somefriends come down from another
state drove with us the wholetime it rained. And so as we're
going down the lower, this isday one, we're going down the
lower Golly. And I just rememberit we're about to Hit the last
(20:01):
class for rapid which is thehighest you can do on a
commercial outfitter route tohit the last class for rapid and
I remember turning around to theguy and I said, you know, this
just feels so much moreintimidating than it did last
year. And I'm not sure why. Andhe goes, Well, yeah, there was
like any spouts off some number20,000 cubic tons more water
pumping into every Inlet in theriver because of hurricane in.
(20:23):
Uh huh. So it's like, oh, okay,and then we turn around and we
start paddling like, Huh. Andyou know, before you get to each
one, they'll kind of tell youthis is this is what it's called
this is I forget the name of it,but he said, and underneath
there, there's a pocket calledthe doubles hands. So if you
fall out, you're gonna swimhard, and to the left, you've
(20:45):
got to stay out of that pocket.
Because basically, it's just anunderwater cavern, there's like
nothing there, you'll gettrapped. So of course, as we're
going, we flip, and I pop out onthe wrong side. So my husband
fell out, he ended up staying onthe correct side and just
floated downstream was stillrough ride for him. But he
stayed on the correct side,everyone else managed to stay in
(21:06):
and I went under the raft andpopped up on the wrong side. So
by the time I kind of got to thetop of the water, I realized I'm
about to hit a rock, and all Ican do is kind of brace for him.
And then I like I hit the rockspun around, got caught on a
tree that was like, essentiallya fallen branch underwater. And
I'm holding on trying to ridethis fallen limb for my life,
because I can see the devil'shands right in front of me. And
(21:29):
I know if I let go, I'm goingunder. And that's it. Um,
unfortunately, no one could getto me and I probably rode the
branch for about five minutesand couldn't hold on anymore,
because the waves are justlapping over you. So I ended up
down in the pocket. And I justkind of remember having this
like moment, it was very serene,which was weird. I just had this
moment of like, this is how Igo. But of course, your survival
(21:52):
instinct kind of takes over. SoI'm like, Okay, if I could claw
my way across the bottom of theriverbed, maybe I could get hold
of tree roots or something andpull my son I don't know.
Honestly, it was by the grace ofGod that I made it out. So I
only remember is kind of clawingmy way. But I'd been under for
several minutes at this point.
(22:13):
So like, I'd never lostconsciousness, but I'm starting
to lose it. And all of a suddenI see light. So I just start
digging my way for whatever thatlight is. And I popped out on
the other side. So somewhere inthose that pocket underneath,
there was a hole. And so Islipped out on the other side
and I came up and a rescuekayaker fished me out of the
water, and I jacked my knee uppretty good. So they kind of
(22:35):
gave me the option of sorry,this is really long story.
You're good. They kind of gaveme the option of we can either
airlift you out of here becausemy knee was jacked up, or, yeah,
we can put you back in the raftride you princess is what they
call it, where they just set youin the middle. And we have one
more rapid to go. That was aclass three. So if they had
(22:57):
airlifted me out, it would havetaken hours and I'm like, How
expensive is that going to be?
Nothing. You just put me in themiddle and let's go. So they put
me in princess. We wrote thelast rapid and then the bus
drove me right to the hospital.
Ian Arnold (23:10):
That's an awesome story. I don't care what anybody
says.
Jenny Carrington (23:13):
But I was back at work on Monday.
Ian Arnold (23:16):
So I think that one of the best things was there was
a it was a loose lip. Becauseyou hear about those guys that
the trees that have fallen inyou get trapped underneath.
Yeah. And that's how a lot ofpeople end up going. Yeah. So
that loose limb was great thatit was there me about a handle
hold on too much. But at leastit was loose.
Jenny Carrington (23:34):
Yeah, for sure. Yeah, unfortunately, I
heard about three days later,someone else did not make it
out. So you know, you realizelike these things that we do and
we think we're invincible,you're not but also I just kind
of took away from it. I don'tknow that I'll ever go
whitewater rafting again. But Ialso don't want to be afraid to
(23:54):
just continue to live life. I'vealways been an adventurer, and I
still want to try new things.
And it's just it's not gonnastop me. Well,
Rick Ripma (24:01):
I know I don't want to do something that when
somebody tells me about thestory, they say, Our guide got
$1 from all the other RASbecause we were the only one who
didn't lose
Ian Arnold (24:12):
anybody. No, no. She said flip not lose. She said no.
She said
Jenny Carrington (24:19):
I have to flip over or dump anyone in the
water.
Rick Ripma (24:24):
I don't think I'm gonna go five of the six boats
lost somebody.
Jenny Carrington (24:28):
I'm not doing that. It's actually very common.
When you're whitewater raftingthat someone gets chucked from
the raft. It happens all thetime. Yeah, that's normal. Yeah,
it doesn't sound like we talkedout of ever whitewater rafting,
Ian Arnold (24:44):
it's no offense. So Rick's family, they're obsessed
with birds. So they're theiridea is just going around round
binoculars looking at randombirds in the sky. So I could get
done with that too.
Rick Ripma (24:56):
He's underselling that a little bit. First I'm not
a birder. Okay, second my oldestson owns a bird tour company.
They take people all over theworld birding. My middle son is
one of his guides. So they, theyboth just got back one from
South America, one from CentralAmerica. My oldest one just not
to lie like a month ago was ina, where are the Korea or
(25:22):
Vietnam? He's in Vietnam andover there. I mean, they're all
over
Jenny Carrington (25:26):
the island just like birdwatching, your
backyard? No,
Rick Ripma (25:29):
which also is not all that, you know, comforting
to go flying all over the worldwith all the world strive. But
No kidding. Yeah, they make surethey're safe. But yeah, but
whitewater rafting sounds fun.
But I will observe it from theshore.
Jenny Carrington (25:47):
Maybe just a gentle kayak. Yeah.
Rick Ripma (25:50):
Yeah. And I'm actually a good swimmer. I used
to swim two miles a day. Yeah.
So
Jenny Carrington (25:54):
what's funny is I pride myself on I've I've
grew up in pools and ponds. Andso I've always been a strong
swimmer. And you have alifejacket? You have a helmet.
And when you're against a classfor rapid it just don't matter.
Rick Ripma (26:05):
I know. That's, that is my point. Right there. I
agree. Yeah, that's that's notbut you're you. What else do you
do outdoors? I know. You'd liketo hike.
Jenny Carrington (26:13):
I love to hike. I love to hike. So Eagle
trace is definitely a place Igo. Just a lot of little local
parks on the south side, too. Soany, you know, time there's
something new that's opened up.
I like to check it out. Just to
Rick Ripma (26:24):
you know, it was awesome to go and just take it
doesn't even have to be a longhike. Go take half an hour. 45
minutes in via nature. Yeah,that changes your day. It really
Jenny Carrington (26:33):
does. Yeah, I try and spend some time in the
sunshine every day because itmakes me happy. Yeah.
Rick Ripma (26:39):
That is That is true. I realized, as I said that
so does so does right waterrafting that changed her day.
Yes.
Jenny Carrington (26:47):
I still learned something valuable from
it. Right? We persevere. We keepgoing. So it's okay. You're
survivor. That's why
Ian Arnold (26:56):
no matter what your kids put you through, you can
survive. That's so
Jenny Carrington (26:59):
true.
Although, rapids kids, sometimesI think.
Rick Ripma (27:06):
Yeah, later on you Oh,
Ian Arnold (27:08):
they're great.
They're great. They're moved outand they're gone, then either
join them. Alright, Rick,
Rick Ripma (27:14):
I'm gonna let me say my, your favorite question.
Yeah. All right. So so whatwould you say is your superpower
or superpowers as it relates toreal estate?
Jenny Carrington (27:26):
I think it's two things really. Being a good
educator, and having empathy. Ithink that it's really easy for
us to just barrel through and dothe job. And we kind of forget
that this is a very emotionalexperience for a lot of our
clients. Not everyone,obviously, there's investors
that are like, this is old hat,we do it every day, nobody new
(27:47):
and that's cool. But a lot ofthose especially first time
homebuyers or people that aremaking big milestone moves,
sometimes for good reasons,sometimes for bad reasons, that
this can be a really emotionalexperience. And so it's a fine
balance between making sure yourclients are educated and they
know what they need to know toget through this. But also being
able to be that rock thatsteadfast for them, because it's
(28:11):
an emotional experience, beingable to empathize what they're
going through, whether again,happy sad, um, there's lots of
emotions, and barriers that wetend to run into. And that can
feel like upsets, right. Andbeing able to kind of help
navigate them through it toempathize, but also don't jump
on the emotional bandwagon withthem.
Rick Ripma (28:30):
You kind of you have to stay out of it. You do what
you have to you also
Jenny Carrington (28:34):
have to show empathy, because otherwise
they're gonna feel like you'rejust a robot and you're just out
for your commission check. Andman, oh, man, if you're in it
for that reason, you're not forme.
Rick Ripma (28:43):
It can be tough to because you get we do our jobs.
And after years, it's justbecomes what we do. Yeah. But we
work with people. Yeah. Andultimately, that's our job.
Yeah, right. We got that's,that's what we this is people's
Jenny Carrington (28:56):
livelihoods that we're talking about. This
is not a little decision,
Ian Arnold (28:59):
though. It's huge. I mean, for the most I don't know
what the I know it's a highpercent but that's what you guys
do is is what people invest mosttheir money into the whole
entire life. Exactly. You justinvestment will ever make.
Exactly. So it is even when wesee the people and they are
crying or whatnot after sign in,or it's a huge deal. It is now
(29:22):
when you've gone for 500 Andyou're like, Oh, this is nothing
Well, blah, but to that person.
Yeah, they can be the first onein their home, or the household
has ever bought a home. Yeah.
Jenny Carrington (29:31):
So what's funny is I don't think I will
ever get over that reaction. Youknow, for as many closings as
I've done, I'm in my you know,going just started my sixth year
of real estate now and for asmany closings as I've had, I
don't know that I will ever letgo of how good that feels and
how humbling it is to be able tohelp someone satisfy that dream.
Rick Ripma (29:52):
I would say that that's one of the things that
separates the top people isthat's the way they feel. Yeah,
you know, they they aren't goingto let To change anything. Yep.
Ian Arnold (30:02):
So, if somebody's listening to this and they want
to be part of that they wantthat excitement. What's the best
way they can get a hold of you?
Jenny Carrington (30:09):
I'm telling you to text me and I honestly
I'm I'm on everything. I've gotFacebook, Instagram, Tik Tok,
you can DM me on any one ofthose, you can email me, you can
jump right on my website, wwwdot call the carrington.com. And
reach out that way. But text isgoing to be the fastest way
you'll get a response. So
Ian Arnold (30:28):
all right, and
Rick Ripma (30:28):
Rick, how do they get ahold of us go to hard
working mortgage guys.com That'shard working mortgage guys.com.
Or you give us a call no text?
Just call 31767 to 1938 31767 to1938 Almost forgot it now.
Ian Arnold (30:42):
All right. So you just said some you said carrying
10s I'm sorry, but you are oneperson? Yes, I am. Let's talk
about this s that you added toit. There's another one.
Jenny Carrington (30:53):
My partner in crime. My husband Joe actually
does real estate with me. He's afull time teacher. So he just
does real estate part time. Sohe does, you know, he's got
friends and several different,you know, colleagues and stuff
that he'll help out through theyear. But for the most part,
he's kind of my my helper, myrunner he does showings for me
and open houses. And and he'll,you know, like I said he'll do
(31:16):
his own transactions with someof his friends and colleagues
and his sphere of people. Butfor the most part, he's my
helper. And he's incredible. Andhe's a saint.
Ian Arnold (31:24):
So I'm surprised you haven't told him. Alright, it's
time to get out of that. Fulltime. Hey,
Jenny Carrington (31:29):
if he wants to he can. I think he likes the
comforts of you know, being ateacher. He really enjoys
teaching, honestly. And that'swhy I say he's a saint. He
teaches, you know, middleschoolers and for as much
teaching as I do coaching.
They're adults, and I thoroughlyenjoy that. I don't think I
could do what he does. Oh,
Ian Arnold (31:48):
well, middle school, middle school kids aren't
listening to Well,
Jenny Carrington (31:52):
now, but he you know, he's just got a good
connection with them. So I thinkhe, he enjoys it. That's
awesome.
Rick Ripma (31:59):
They probably listen to somebody like him who has who
knows how to do it. Yeah, yeah,I would never listen to me
because I would just drive mecrazy. I
Ian Arnold (32:05):
couldn't do it up to the permanent sub there.
Rick Ripma (32:09):
I don't think they'd let me do that. So you know.
Alright,
Ian Arnold (32:12):
so we're gonna get into the question of the week.
So what was your first car?
Jenny Carrington (32:17):
What was my first car? Oh, gosh, it was
Pontiac. GrandAm SC a little twodoor. bright cherry red. I
shared the car with my mom.
Rick Ripma (32:28):
Did you ever let her drive it?
Jenny Carrington (32:29):
She she not too much. I definitely had it
more than she did. But it was itwas nice of her because they
helped me with the expense ofeverything because we shared the
car but for the most part. Yes.
Ian Arnold (32:41):
You're gonna give it back to her when you needed to
guess. Oh, Mom, you go togrocery store here.
Jenny Carrington (32:47):
Oh, no, I love that car. It definitely took me
out on some adventures. I wentto a lot of concert going that
year. So we drove to you know,down to Cincinnati to Peoria
Illinois to Indianapolis? Yeah.
The car saw a lot of concerts.
That's a
Rick Ripma (33:00):
great car to for first car. Yeah, yeah. What do
you remember what year it was?
It
Jenny Carrington (33:05):
was a 99.
Okay.
Rick Ripma (33:07):
Yeah, yeah, they're there. They were great cars. I I
started in car sales many manymany, many years ago, and I sold
Pontiacs. And so Pontiacs alwaysheld a little soft spot in my
heart for four until they gotrid of the brand. But yeah, I
love ponics. Yeah,
Jenny Carrington (33:24):
I don't know why I picked that car. It was
something about the paneling onthe side that it was like those
deep ridges. And I thought thatlooked so cool. Like, that's not
even a cool car at all. But
Ian Arnold (33:34):
yeah, but your first car is usually not, like let's
say a Lamborghini or somethingreally cool. Your first car is
cool to you. Because it givesyou the freedom to go do stuff
that is so true. So it's let'sbe honest, most times kids are
happy with anything. Start andrun. Yes.
Rick Ripma (33:54):
And most people have fond memories, no matter how bad
the car was. Yeah, like the notthe first car. Well, the first
car that I drove with, you know,my parents car was a I hate even
to say it, it was a gremlin. AndI use but you still have a
little you know, there's a softspot for I'm a car person if you
can't tell me that I'm a carperson. And it still holds a
(34:17):
soft spot. You know, I'll stillgo look, I wouldn't buy one
because I'd be embarrassed butbut they do and that worse than
that the next car was a was apacer. And that was an ugly car.
Ian Arnold (34:29):
He doesn't choose goods
Rick Ripma (34:30):
cars. No, no, no, no, that was not me. When I
chose my first car I chose was ajeep. Everybody loves jeep. The
second one I chose was aCorvette third one I chose was a
Corvette. I do a good job.
Jenny Carrington (34:43):
I'm probably the only one in my family that
didn't get that gene because myparents owns an automotive paint
shop in Michigan. That was likethe last time they had done my
dad knows how to restore cars.
He actually just took a reallyold Honda Pilot that was his
like beat up car and he restoredthe whole thing painted it and
everything. He's working on atruck right now in Michigan. Him
and my brother my brother'sfirst car actually was a cool
(35:05):
car. It was, I think a 93 Camarothat they painted canary yellow
with black stripe and it wasawesome that they had built from
nothing the body up, which wasreally cool. My papa worked for
a GM and he's got a 50 I thinkit's a 54 Chevy that he
restored. That's cobalt bluelike awesome. Yeah, I'm probably
the only one that's not coolabout cars.
Rick Ripma (35:30):
No, I just love cars and your your family has a lot
of cars. Definitely. Yeah.
Current car. Yeah, my
Jenny Carrington (35:38):
husband. Yeah, my husband's actually restoring
78 Ford pickup right now. Oh,really? Yeah. It's in pieces in
the garage. So
Ian Arnold (35:46):
my wife that's how long have you been restoring it?
Jenny Carrington (35:48):
Um, let's see, he bought it almost a year ago.
Okay, so say it's not too bad.
No, no, we're not there yet.
Rick Ripma (35:54):
You know, there's a lot of people who restore cars.
And and there's a lot of peoplewho start to resort cars who
never get it done. Yeah. But youhave a family. That sounds like
they can make it happen. Yeah,for sure. Like, I would never
take on that challenge. BecauseI know, myself. If I can't get
it done in an hour, I'm probablynot going to do it. Right. I
(36:15):
don't have the patience forthat. I can I can't even I
really don't
Jenny Carrington (36:19):
you know, it's all about the long game.
Rick Ripma (36:21):
I know, you're in work. It would even be hard for
me to, to buy a car and give itto somebody to fix up and then
take a year and a half. drive mecrazy. Couldn't do it. But I
don't look at the same with withmortgages. That's probably why
it's what you're passionateabout. Right? Yes. And you know,
(36:41):
new home sales was a problembecause it took six months to
build that house. I didn't mindthat either. That was that was
different. So anyway, that's,that's, that's how it runs.
Right. All
Ian Arnold (36:54):
right. So I like to ask my question. So if you
haven't noticed, we like to hearstories. So I want to hear a
good one. With good or bad, mostinteresting transaction you've
had,
Jenny Carrington (37:06):
oh, gosh, um, I feel like I always have had
either like I've had, I alwaysget one really easy transaction.
And the rest of them are alwayswill just say challenging, but
in a good way, because I alwaysend up learning something. This
was my easy one for the year,ultimately. But it was really
(37:30):
cool. The first house I eversold ended up being about a half
a million dollar house. I luckedout, it was a beautiful home in
Barboursville. I went a coupleof years later with that client
and help them sell it and theyonly moved like one neighborhood
over so that was kind of cool.
But the the gal that was thebuyer's agent on that house, as
(37:52):
we're kind of talking, and I'mjust you know, I've been in real
estate a couple of years now.
And as I'm talking to her, I'mstarting to realize I don't know
that she's ever done atransaction before. And that's
okay. That's okay. I just feltcompelled to kind of outright
ask, I said, Is this your firsttransaction? And she says, Yes,
it is. And I said, You knowwhat, we're gonna get through
(38:14):
this together, it's gonna be abeautiful transaction. We're
gonna have so much fun doingthis. This was my first house,
and now it's going to be yours.
And I just felt like it was thislike passing of the torch
moment. And she was a wonderfulagent, great agent to work with
actually just had coffee withher a few months back, like, so
we've kept in touch. And I justthink that that's so cool to be
able to see the growth withinour industry. So I don't know
(38:35):
that that's a great story, butit's really special. It's
Ian Arnold (38:40):
a great story. Yeah, well, one, it shows that
Realtors aren't always out therejust for themselves. Yeah, I
mean, look, you have to workwith other realtors constantly.
So if you treat somebody, right,it comes back and they'll treat
you right and stuff like that.
Yeah. Rick likes to call theBulldog. A realtor is not always
the best realtor. Yeah, yeah,
Rick Ripma (39:01):
I usually use that with attorneys. Yeah. I've
worked with, I work with a lotof attorneys. And, and most of
them are divorce attorneys. Andso they tell me, you know,
because I always thought thebest divorce attorney, if you
want one, if you had to getdivorce, you'd want the toughest
mean, as they said, No, that'sthe worst kind you can possibly
get. It creates more problems,right? You want somebody who's
(39:25):
going to like a real estateagent. You want a real estate
agent who can listen to you canhave compassion, have the
empathy, but can keep their ownpersonal out of it and not get
when something happens, which itcan happen in a real estate
transaction. You're going tohave somebody who's going to
keep their head. Yeah, right.
I'm going to help you walkthrough it so that you see it
correctly, because you're goingto be emotional as a customer.
(39:46):
Exactly. Right. Yeah. And it canbe little tablet agents. Oh,
yeah. The outlet was bad. Andthey were just, like ready to
walk away from a deal, right?
And it's just
Jenny Carrington (39:56):
like that's it off, but it all feels big to us.
Rick Ripma (39:58):
And so you have to you have to understand that and
you do you understand what whatthey go through? Yeah.
Jenny Carrington (40:03):
And that's I think that's part of that
education process too is kind ofhelping your clients set
expectations of the things thatthey're going to come up
against. That way it doesn'tfeel like they've been
completely blindsided becauseyou're right things do and
probably will come up throughoutthat transaction. Now,
Rick Ripma (40:17):
I'm gonna change subjects a little bit because
there was something I read thatI thought I wasn't really
wanting to hear more about. Andthat is your your, your, you're
doing something with your videotraining, some innovative? Yeah.
Can you talk about that?
Jenny Carrington (40:29):
I can't a little bit. Yeah. So it's, it's
all still in development rightnow. It's just that we have. So
just I've been doing a lot ofresearch on social media in
general. And I've startedteaching a Social Media course
this is i digress is kind ofsidestep. But as I'm doing that
research, I've learned thatabout 70% of people consume
(40:50):
their social media via video.
And so it just kind of lookingback at like, where's the
easiest place? I go to gettinganswers? Well, I tend to Google
it. And it takes me to a YouTubevideo, and I watch that and
stuff. And so we've already hadlots of training available via
video. So that's not a newconcept by any means for
Highgarden. But the platform inwhich we're going to use makes
it much more interactive. And Ithink that that's going to be
(41:13):
very helpful, very appreciatedby the agents, but also by our
leadership, because it freesthem up for more of that one on
one coaching more hearty timewith the agents, because so many
of those things just getrepetitive. And so be able to,
you know, have more trainingvideos available, have them be
interactive, have them linkright to the resources that
(41:34):
they're going to need, and to beable to kind of send them that
and then say, okay, and thenwhen what else? What other
questions do you have to be ableto do more of that one on one
coaching, and that's going toget us diving in deeper with
them faster. So it's juststarting its development phase,
it's going to be a little bitbefore it's out but really
excited about it.
Rick Ripma (41:56):
It's amazing. I sorry, go ahead. It's amazing
how it matters to have anorganized like you're talking
about, I have a program that Ipay for, and they do great
training, but the training theyput out, okay, if I miss the
training, it's, there's a video,it doesn't tell you what the
video is about. It doesn't tellyou there's nothing. And it's
(42:17):
like, and it's videos are anhour hour and 15 hour and 20
minutes. Yeah. It's like no,what if you don't tell us
anything? Yeah. And then I alsothink another piece of that is
you're putting them on YouTube,it sounds like or some some
place where they farm. They cango get it. Okay, they want to
(42:38):
put all theirs on. This issomething I find a lot of
companies doing now that youhave to join their Facebook
special, and then that's whereyou can get all the videos.
Well, I'm sorry, I don't spendthat much time on Facebook.
Yeah. And so it's really I missso much because it's not on
their training, where I go formy exam anyway. And it just
(43:00):
drives me crazy. So it soundslike you're doing it really the
right way. We're, we're you'regonna know what it is and what
you're exactly,
Jenny Carrington (43:07):
as you said, not our something long videos,
really manageable, small chunks.
So it's very directed topicalcontent.
Rick Ripma (43:15):
It'll be an hour and a half long, but you better have
champion,
Jenny Carrington (43:17):
but we can try and avoid that. Because the
thing is that you can onlyreceive so much information at
one time. Yes,
Rick Ripma (43:22):
the better off chapters and the better half so
I can go to where I need pause.
Yeah, where I need to learn.
Yeah,
Ian Arnold (43:28):
that's one of the things that I think it's
brilliant. And I've been withother other companies where you
do trainings and stuff, and youdo like little scenarios. And
it's always nice to hear otherpeople saying so it's nice to
when you were saying that? Yeah,you got the video, but then we
can talk about it. Because let'sbe honest, it I might ask you a
certain question. As I say,you're you're looking at buying
(43:50):
somebody's house and you addit's a question. Well, guess
what? The answer is not alwaysgonna be the same as everybody
gonna answer the same way. Soit's easy. It's nice to have
that rebuttal back and forth.
It's
Jenny Carrington (44:00):
not meant to by any means none of these
videos are this training series.
None of this replaces that oneon one coaching or time with
your leadership or time withyour agents. That's all still
just as important, but what itwill do is alleviate time, so
that you know those coaches andleadership and agents will be
able to get into the heart ofthose things, because they'll
have watched the three minutevideo instead of listen to a
(44:22):
whole long training only to pullthat much from it.
Ian Arnold (44:25):
And then if if you were to take one of your
trainees and say hey, every dayjust watch one is three minute
videos. Yeah, it's not hard towatch a three minute video
right? And then you can thinkabout it. It may you may be like
golden on it. Yeah, but younever know when that one little
instance gonna pop in. You'relike, I'm glad I watched it
Jenny Carrington (44:41):
exactly. Well, and to have a reference to go
back to mean so many times. Itry and be available for my
agencies as many hours as I canbe. So yeah, I'm still taking
calls at 1011 o'clock at night.
Sometimes if they need me theyneed me. But to be able to have
this sort of catalog to go backto that might answer their
question first to into make itvery easy and searchable that it
might answer their questionfirst might get them what they
(45:04):
need quicker to be able to servetheir clients.
Rick Ripma (45:09):
That plus it gives them if you watch it, it also
can bring up oh, I need to knowthis, that. And so if you have
coaching and things like thatyou can bring it up coach, where
you may not have even thought ofit. Yes. So I precisely so is
there anything that you look atyou say, Man, I wish somebody
had told me that when I wasbrand new
Jenny Carrington (45:32):
to you can't come into this halfhearted treat
it like a business. And it's,it's very overwhelming to become
an agent at first, because yougo through the course and you
realize all the things all of asudden, you don't know. And so
you need to learn to be a realestate agent. But then you also
need to learn to be a businessowner. And you also need to
(45:53):
learn how to create your systemsthat's so important to have your
systems in place. Because all ofthat sets you up for the
longevity and success in theindustry. And so if you're, if
you're not starting on thosethings kind of right up front,
and you're not devoting the timeto that, then you're already a
little bit behind some of thoseother agents.
Rick Ripma (46:12):
You got to work on your business. Just like when
you work in your business,right. We hear that all the
time. Got to do both. Yep. Yeah.
And it's not always easy toremember that.
Jenny Carrington (46:22):
Exactly. So
Ian Arnold (46:23):
I want to help you work on your business. So
somebody's out there, andthey're listening to this. And
they basically have beenlistening for 45 minutes, and
they're like, I have to workwith her and her team. Mainly, I
want her husband to show me thehouse because he's a great
teacher. What's the best way toget in touch with you guys?
Yeah,
Jenny Carrington (46:40):
I would say to just either call or text me my
cell phone number. I keep it onme all the time. I'm pretty
quick to answer. And if I can't,I'll shoot you a text and let
you know that I'll call you backwithin a certain amount of time.
But call or text at 317-557-6244Okay, now
Rick Ripma (46:57):
I'm gonna repeat it because I want to make sure I
remember it. So it's317553175576244 That's it. 6244
I like that. That's easy. It's
Ian Arnold (47:12):
another part of the 577 is really hard enough. Oh,
my goodness. drifts off
Rick Ripma (47:16):
the tongue. So funny, though, because when I
see that 64 Four, here's what inmy head. I go. Okay, you take
you take two from the six andyou got 4444 I don't know why.
That's That's how I see it. Butwe're math people. Yeah, that's
probably or we're just crazy.
Yeah. And to get a hold of Ianor I go to hard working mortgage
guys.com That's hard workingmortgage guys.com Or you give us
(47:38):
a call at 317-672-1938 31767 to1938. And please follow us for
more in these real estate gurus.
Ian Arnold (47:48):
And reminder if you have any friends, family or
coworkers looking to buy sell,refinance, let us know more
happy to help you. Thank you forjoining us. It was a pleasure
having you on and your team isgrowing. I can't wait to see the
next four or five years. Thanks.
Jenny Carrington (48:01):
Thank you guys. Thank you so much for
having me on today. It was sucha pleasure.
Announcer (48:05):
Went number 33041. In MLS NUMBER SIX which we're
finding your normal NMLS numberis 1995469 equal housing
opportunity some restrictionsapply
Hey Rick, we had Ginny Carrington on phenomenal
(00:03):
agent. I mean, she's not only anagent, though, she's also an
office manager, which was kindof nice to have, I think she
might have been our first one,maybe, I know probably have one
or two more but she went intohow she works with Hi garden,
how she gets her people. And Ithought that was phenomenal
myself
Rick Ripma (00:21):
and how she got going in the business because
she, she wasn't fromIndianapolis. Now she lived
around the area, but she didn't,she had just moved here hadn't
been here that long. She wasable to get going, how she got
going. And, and being a manager,she also knows, you know, she
talks about those things thatcan really help a client but
(00:41):
also can help a new agent or,you know, any, any agent that
just, you know, wants someadditional knowledge. It's she
was very, very interesting. Ithought, yes.
Ian Arnold (00:50):
So if you're actually looking for a team, you
definitely need to listen tothis one. I think it actually
she goes into what she looks forand the type and even if that's
not the team for you, but it'lllet you know what you should be
asking when you're looking foryour team. Welcome to indies
real estate gurus, your ultimateguide to the dynamic world of
real estate in Indiana, and I'mrecruited by your hard work and
(01:12):
mortgage guy and I've been inreal estate and mortgages for
over 24 years. And I'm IanArnold, a loan officer on Rick's
hard working mortgage team andwe are both with advisors
Mortgage Group together willempower you with expert advice
market trend is assessablestories from Guru realtors and
local experts. Whether you're ahomeowner and investor or pro,
(01:32):
join us as we navigate thethriving indie real estate
market. Now get ready to unlockthe doors of success. One
episode at a time.
Rick Ripma (01:43):
Today, you know, I started the same way every time
and but I am excited today.
Because we have JennyCarrington. And you're you're a
guru real estate agent. You'vebeen doing this for few years.
You've done extremely well. Infact, you've done so well. They
made you the office manager ofHighgarden real estate on the
south side, Greenwood Greenwood.
(02:05):
Yes. And that's fairly new.
Yeah. So
Jenny Carrington (02:07):
we've been open a little over a year now.
Rick Ripma (02:09):
Okay. And you've been the the manager for the
whole time. Yep. Awesome. And Iknow you got some cool things
going on there. But before weget into the, the the things you
have going on in there, let'slet's start before real estate.
Where did you grow up? Where doyou go to school? And then and
then from there? How did you getinto real estate and maybe why
(02:29):
did you get into real estate?
Gotcha.
Jenny Carrington (02:30):
So I'm actually an ND born native. I
was born in Fort Wayne, but Idon't remember anything about
it. When I was still a baby. Somy hometown is actually
Cincinnati, Ohio, a littlesuburb within Cincinnati. We
actually grew up right next toKings Island. I think everyone
knows. Yes, yeah. And so it wasabout three days before I
started my senior year, we leftOhio and moved to Michigan,
(02:54):
because that's where all of myparents family is from. So,
three days before senior year, Istarted a brand new adventure.
So that was kind of exciting.
And that's probably when I gotreal good at having
conversations with totalstrangers. So yeah, so I kind
of, you know, my adulthood beganin Michigan. And I actually
worked the front desk of ahotel. That's where I met my
(03:18):
husband. Oh, wow. We didn'tstart dating right away. But he
had a real cute story because hewalked over to the front desk,
slammed his fist down on thedesk, and he said, You and I are
gonna have tall, beautifulchildren one day and I said,
Okay. He was right. So a coupleyears later, we got married. And
he was had just graduatedcollege taking on his first job
(03:40):
as a teacher. And we moved toLas Vegas. Wow. Yeah. So we
lived out there for about eightyears started our family got
married out there, bought ourfirst house and kind of set up
roots out there. And because Iwas working in the hotel
industry at the time, I had justkind of come up in that industry
starting again at the front deskat a hotel out there, moved to
(04:01):
sales coordinator to salesmanager to Director of Sales to
overseeing a team. So I justkind of worked my way up through
the industry out there. And thenonce the boys because we got to
two kiddos. Once the boys werebecoming school age, we decided
it was time to come back to likeMidwest and raise the family
here in a different environment.
(04:23):
So that's about we lived in LasVegas for about eight, almost
eight years. And about eightyears ago, we moved here.
Rick Ripma (04:30):
And when you came back to dandy or came to me,
because you went back to India,it was first time to be an MD
since I was a baby. What wasyour What was your job?
Jenny Carrington (04:40):
So I did end up taking another position with
a hotel company here being thedirector of sales over three
hotels on the northwest side.
And it just wasn't quite a goodfit. It's a very different
industry here than it is in LasVegas as you can imagine. Yeah.
But I really didn't know what Iwanted to do. So I decided to
open an in home licenseddaycare, because my youngest was
(05:02):
still not school aged yet. And Iwanted to be able to spend some
time at home with him before hewent to school and kind of
figure all that out. So I openeda licensed in home daycare had
some amazing families,incredible kiddos. But as my
youngest got to be his schoolage, it was like, Okay, I gotta
figure out something else,because I don't want to do this
forever. So it was actually ourreal estate agent that had
(05:25):
introduced the idea of, well,you've done sales, and you're
very personal, I guess, youshould maybe consider doing
this. And so my husband, I bothdid it, and got into real
estate.
Rick Ripma (05:38):
And so it's kind of interesting, because all that
you did beforehand, led up tobeing successful at real estate,
it really did.
Jenny Carrington (05:46):
I feel like I was super, super fortunate,
because of the companies that Iworked for, especially in Las
Vegas, I had been put throughformal sales training, and just
a lot of those experiences thatI had out there really have a
lot of crossover within ourindustry. So I felt really
blessed that like, I got areally good foundation to be
(06:07):
able to do this career. And I
Rick Ripma (06:09):
would guess that having an in home licensed
daycare gave you a good group ofpeople to then work with real
estate or to get at least get,you know, referrals. Yeah, did
that work? Honestly,
Jenny Carrington (06:23):
I think what I learned more, absolutely, I
mean, I'm still connected withseveral of the people that you
know, had brought their kiddosto me, and I get to watch their
kiddos grow up even after thefact, which is amazing. But I
think more so what it taught mewas to be an entrepreneur, to
own my own business. Because Ithink in real estate, it's not
just about being a realtor andselling real estate, it's so
(06:43):
much more you have to be yourown, you know, marketing
director, you have to be yourown accountant, you have to, you
know, wear so many hats in doingreal estate and really view it
as a business to be successfulin it. And so I think that I was
able to kind of gain thatexperience on the other side of
sales. It
Rick Ripma (07:02):
is it's it's self employed, you know, how people
look at their self employed whentheir real estate agent?
Absolutely. And you have to runa business. Yep. Right. And I
think that's tough. I know, forme, I get I get kind of tunnel
vision. And I have to make surethat I get out of this role. And
I go to this role, you know,this, take this hat off and do
(07:23):
that or, and I tend to want tostick in sales the whole time.
Right. I don't like accounting.
That's not me. Yeah. But youhave to when you
Jenny Carrington (07:31):
get good at what you do, then you can
outsource the things you don'tlike. Yes, that's you got to get
there first. Yeah,
Rick Ripma (07:37):
you do. And that's not always easy. Right. So how
did you get going right away?
Because it's a tough business toget going. And you you had been
here that long, right?
Jenny Carrington (07:50):
Yeah, I didn't have a huge sphere. Yeah. How
did you do that? So I, I mean, Ithink I started like most people
do, I was I, I couldn't justpull the trigger and jump
straight into real estatefinancially, we had to make it
all make sense. And so I hadgiven all of my families at the
daycare about six months notice.
And I said, I better make thishappen in six months, or I'm in
trouble. And over those sixmonths, I was still running the
(08:14):
daycare for essentially 11 and ahalf hour days with just you
know, between prep, get readythe baby's there, and then clean
up and set up for the next day.
And then the whole rest of theevening, it was you better get
your booty in gear and do somereal estate. So I was making
calls to everyone I knew sendingemails, taking as many leads as
anyone would give me and tryingto pick up open houses and do
(08:36):
showings on the weekends. So itwas a grind for six months.
Rick Ripma (08:40):
And there's a lot of people who won't do that. Yeah,
they I mean, it's, it's, it'svery difficult to work 11 and a
half hours, and then go to workagain, and the different
different, especially when it'snot a job that you have to go
to. Right. That's just you areself motivated. You were, you
(09:00):
know, obviously had your goalsand and that says a lot about
you. I think that's a huge dealthat you were you were you had
that perseverance and you knewwhat you wanted. And you and you
did it. Thank you. That'sawesome. Well, I've worked with
lots of people and that's I goby the hardworking mortgage guy
where the hard work andeverything right. And that's
because that matters to me. Ibelieve that's one of the tools
(09:24):
to success. And and that'sprobably one of the things that
helped you along with yourattitude and your, you know,
your your work ethic and workingsmart and all the other things.
Part of it right, right. Yeah.
So so now you got into realestate. And how did you like a
lot? A lot of people get on ateam. What did you do? How did
you pick it? How did you pick aplace to go work? Yes.
Jenny Carrington (09:46):
So I didn't really do a whole lot of
shopping when I started it wasour real estate agent that had
helped us find and build a househere. And he was also a neighbor
of ours that had you know saidyou should just come into real
estate. I think you guys wouldbe great at this And so we ended
up joining his team. And so forabout the first two years, I was
on a team, I learned so much. Istarted with FC Tucker, great
(10:08):
foundation, awesome training, Ihad a lot of support, which was
incredible. And after about twoand a half years, it was kind of
like, okay, like, I feel likewe're ready for the next step.
I, I've always been a superdriven person, I just never, I'm
never quite satisfied, I alwayswant to go for a little bit
more, and what else can I do?
And how else can I contribute?
(10:28):
And so it was time to starttalking about maybe we come off
the team? And did that look likestaying where we were or going
somewhere else. And so westarted having conversations as
you do. And that's how I foundHighgarden. And I just was
absolutely called to them. Everyconversation I had, I wanted one
more everyone I talked to Iwanted to talk to one more
(10:49):
person.
Ian Arnold (10:50):
So let me ask what, what about them drew you in?
Jenny Carrington (10:55):
I so I have kind of this checklist of things
that I knew I needed to have inorder to be successful, because
I done fairly well for myselfthe first couple of years in
real estate, but and so I knew Ihad this sort of checklist of
things that I wanted, and a lotof places were checking the
boxes, you know, it was thepeople it was the culture and
(11:17):
the atmosphere and theconversations that I was having,
and, and truly feeling like Iwas being valued and heard and
that there was opportunity thatand I didn't even know what that
opportunity looked like yet atthat point, opening an office
was not even part of the vision.
So to feel like I had a voicewithin that brokerage and to be
so well received by them. And tofeel like I was truly not just
(11:42):
going to have the support ofthis, you know, the checklist,
the task items that I needed.
But to truly kind of have thatkinship with the people that I'd
be working with was it was justan incredible feeling. You
Rick Ripma (11:56):
can check everything off. Yeah, but culture. Yeah,
matters.
Jenny Carrington (12:00):
It really does, especially for me, I know,
it's not going to be a drivingforce for everyone. I, you know,
Highgarden might not be theplace for everyone. But I
definitely think that if that'ssomething that's important to
you, I couldn't have asked for abetter fit. Well,
Rick Ripma (12:16):
I've spent a lot of time in business. Because I'm
old, as Ian says, and I willtell you, I was never one who
thought culture mattered. But asI look back, it's probably one
of the most important things,the places that and I and I'm
not a jump ship type person. Iwhen I go somewhere, you know, I
work there a long time. Right? Idon't. And there were places I
(12:39):
looked back at and I thought Idon't know what I was thinking,
Why was I still there culturedid not fit anymore. I should
have moved on. Yeah. And thenwhen you find the culture, and
the right place to be and it'senjoyable, then. I mean, it's
that's everything. Yeah. So. Andlike you said, it's there's no
culture that's right foreverybody. But what is it now
(13:04):
with like, if somebody'slistening, and they're, they're
looking for a new a new home? Ormaybe they're a new agent, and
they're looking? Why would theytalk to you? Why would they
consider working with you?
Jenny Carrington (13:17):
That's a great question. I think that it really
comes down to Highgarden is sowell rounded, we really do have
all like I said, they checkedall the boxes. So all of the
resources that I was going toneed, they provide leads, they
have a client managementdatabase system, they have an
astounding amount of technologyavailable for us to be able to
(13:39):
use to simplify our business.
The support, there are so many Imean, we have three owners,
Chris, Brian and Steve and Iswear to you can go knock on
their door and say I need help.
And they'll say come in and sitdown, to have that kind of
accessibility to our ownershipis incredible. And in addition
to that, we have so many otherpeople that have such big
(13:59):
supporting roles, and thatanybody would be willing to sit
down and talk throw a dart atany one of our agents, and
they'd be willing to take aphone call and say I can help
you. And that's the kind ofculture that we're creating.
We're particular about who webring on board, because we want
to protect that ecosystem.
Rick Ripma (14:16):
Yeah. Now, do you have teams? So if somebody wants
to be on a team, there's theirteams available? There's a lot
of options. Absolutely.
Jenny Carrington (14:23):
Yeah. There's a lot of flexibility and how
people want to grow. So we Yeah,yeah, we've got tons of
independent agents. We also haveseveral really successful teams.
Yeah.
Rick Ripma (14:32):
I mean, I would if I were getting into real estate, I
would want to be on a team tostart. To me, it makes total
sense. I want to be on a teamwith a good culture in a good
office where like you said,everybody is willing to help.
Yeah, I think that's vitallyimportant for success. I
Jenny Carrington (14:48):
think that's what's so amazing about
Highgarden is because I totallyhear you and I started the same
way thinking that mentality oflike, this is like a safety net
for me. I think what's soawesome about Highgarden is that
you can do it You can do itindependently, because you'll
never fail to have that support,because of all of the different
people that you have to reachout to. So like me in the
Greenwood office, I'm alwaysaccessible to my agents, but I'm
(15:11):
also doing one on one coachingwith at least seven of them
right now. Because that's whatthey need. Right?
Rick Ripma (15:17):
Well, coach is invaluable.
Ian Arnold (15:19):
So let me ask this.
So we all know what a realestate agent does, or basically
most, most people, noteverybody, but we watch HGTV
that's solely Correct. We'll getmore of that later. But what
does an office manager actuallydo? Yeah.
Jenny Carrington (15:35):
Oh, hey, good question. So I still do real
estate. But I've scaled it back,it's much more about working
with my past clients referrals,that they give me referrals that
my partnerships give me, becauseI want to make sure that I have
enough time to be able to createthese opportunities and coaching
and stuff for the agents in myoffice. So a lot of what I do
is, right now is a lot ofcoaching, it's kind of the
(15:59):
beginning of the year. So wealways kind of kick off with
that. But I also try and createa lot of team building
activities and a lot of trainingopportunities for agents on the
south side. So we have tons oftraining at the corporate
office. But I also want to makethat accessible to all of my
agents that are down on the on,you know, down in Greenwood and
Franklin and burgers Ville andeverything as well. So it's, you
(16:21):
know, creating theseopportunities, we're gonna go do
a scavenger hunt withessentially a builder crawl,
we're going to do a filming Broll day. So it's not just stuff
that happens in our office, likewe like to be out and about in
crowd create those connectionswith affiliates and
partnerships, too, becausethat's just as important.
Rick Ripma (16:40):
Yeah, it's, it's vitally important, like a
builder. You know, I spent 11years with a new home builder.
And that is a to me, thatconnection between real estate
agent builder is vital. Yeah,for both sides. Yeah. You know,
and but as a real estate agent,who understands how the builder
works, and understands thatprocess, biggest problem we'd
(17:02):
run into, or not really aproblem, but the the agents with
have, some of them has, it takessix months or eight months for
them to close. But once theyunderstand the process, and they
get it and they start doing someof it, actually, they that most
people like it. Absolutely,though, yeah. So it's, it's a
it's a good way to keep, youknow, for the right client.
(17:23):
Yeah, it's a great option.
Jenny Carrington (17:25):
And that's exactly what it is, is making
sure that we as the agentsunderstand the different options
that are available so that wehave, you know, this arsenal of
things that we can present toour clients. It's all about
what's the right fit for them,right. So so
Rick Ripma (17:38):
if there's anybody listening that maybe they want
to talk to you about becoming areal estate agent, or maybe
coming to your team, or maybethey're looking to buy or sell a
house, what would be the bestway to get a hold of you? Text
me? And what what, what's thebest number?
Jenny Carrington (17:52):
Yep, 317-557-6244 Just text me and
say, Hey,
Rick Ripma (17:59):
that number is 317-557-6244. Yep, perfect. And
to get a hold of ESRI got a hardworking mortgage guys.com That's
hard working mortgage guys.comOr you can call us at
317-672-1938. It's 317-672-1938.
Ian Arnold (18:16):
All right, so we're gonna take a sidestep from real
estate. Let's get to know you alittle bit more. So what do you
do for fun?
Jenny Carrington (18:23):
Spend time outside. I really love just
being in nature, you know, doinganything outside whether it's
playing basketball with the boysor I especially love hiking,
kayaking. I went whitewaterrafting twice. The first time
was literally the best day of mylife. The second time was the
worst. I almost died.
Ian Arnold (18:46):
Let's go more into this. I love whitewater rafting.
So how did you
Jenny Carrington (18:54):
so my husband and I had the year before had
gone to do whitewater raftingwith an outfitter on the upper
and lower golly river. And itwas incredible. The weather was
beautiful. It was you know, justthe the first day on the lower
was intense, but nothing toobig. The second day was
(19:14):
incredible. We hit this big rocknamed pillar and we just slid
down and it was like you knowall of us are high fiving
paddles. And it was like thecoolest moment. We were the only
ones not to capsize or loseanyone on that that day. So our
guide won a buck from everybodyelse, which was cool. It was
just it was such an amazingexperience we had camped, being
(19:36):
in nature. And again, theweather was just beautiful. So
we decided we should do thisagain. But we should take some
friends with us. So we had somefriends come down from another
state drove with us the wholetime it rained. And so as we're
going down the lower, this isday one, we're going down the
lower Golly. And I just rememberit we're about to Hit the last
(20:01):
class for rapid which is thehighest you can do on a
commercial outfitter route tohit the last class for rapid and
I remember turning around to theguy and I said, you know, this
just feels so much moreintimidating than it did last
year. And I'm not sure why. Andhe goes, Well, yeah, there was
like any spouts off some number20,000 cubic tons more water
pumping into every Inlet in theriver because of hurricane in.
(20:23):
Uh huh. So it's like, oh, okay,and then we turn around and we
start paddling like, Huh. Andyou know, before you get to each
one, they'll kind of tell youthis is this is what it's called
this is I forget the name of it,but he said, and underneath
there, there's a pocket calledthe doubles hands. So if you
fall out, you're gonna swimhard, and to the left, you've
(20:45):
got to stay out of that pocket.
Because basically, it's just anunderwater cavern, there's like
nothing there, you'll gettrapped. So of course, as we're
going, we flip, and I pop out onthe wrong side. So my husband
fell out, he ended up staying onthe correct side and just
floated downstream was stillrough ride for him. But he
stayed on the correct side,everyone else managed to stay in
(21:06):
and I went under the raft andpopped up on the wrong side. So
by the time I kind of got to thetop of the water, I realized I'm
about to hit a rock, and all Ican do is kind of brace for him.
And then I like I hit the rockspun around, got caught on a
tree that was like, essentiallya fallen branch underwater. And
I'm holding on trying to ridethis fallen limb for my life,
because I can see the devil'shands right in front of me. And
(21:29):
I know if I let go, I'm goingunder. And that's it. Um,
unfortunately, no one could getto me and I probably rode the
branch for about five minutesand couldn't hold on anymore,
because the waves are justlapping over you. So I ended up
down in the pocket. And I justkind of remember having this
like moment, it was very serene,which was weird. I just had this
moment of like, this is how Igo. But of course, your survival
(21:52):
instinct kind of takes over. SoI'm like, Okay, if I could claw
my way across the bottom of theriverbed, maybe I could get hold
of tree roots or something andpull my son I don't know.
Honestly, it was by the grace ofGod that I made it out. So I
only remember is kind of clawingmy way. But I'd been under for
several minutes at this point.
(22:13):
So like, I'd never lostconsciousness, but I'm starting
to lose it. And all of a suddenI see light. So I just start
digging my way for whatever thatlight is. And I popped out on
the other side. So somewhere inthose that pocket underneath,
there was a hole. And so Islipped out on the other side
and I came up and a rescuekayaker fished me out of the
water, and I jacked my knee uppretty good. So they kind of
(22:35):
gave me the option of sorry,this is really long story.
You're good. They kind of gaveme the option of we can either
airlift you out of here becausemy knee was jacked up, or, yeah,
we can put you back in the raftride you princess is what they
call it, where they just set youin the middle. And we have one
more rapid to go. That was aclass three. So if they had
(22:57):
airlifted me out, it would havetaken hours and I'm like, How
expensive is that going to be?
Nothing. You just put me in themiddle and let's go. So they put
me in princess. We wrote thelast rapid and then the bus
drove me right to the hospital.
Ian Arnold (23:10):
That's an awesome story. I don't care what anybody
says.
Jenny Carrington (23:13):
But I was back at work on Monday.
Ian Arnold (23:16):
So I think that one of the best things was there was
a it was a loose lip. Becauseyou hear about those guys that
the trees that have fallen inyou get trapped underneath.
Yeah. And that's how a lot ofpeople end up going. Yeah. So
that loose limb was great thatit was there me about a handle
hold on too much. But at leastit was loose.
Jenny Carrington (23:34):
Yeah, for sure. Yeah, unfortunately, I
heard about three days later,someone else did not make it
out. So you know, you realizelike these things that we do and
we think we're invincible,you're not but also I just kind
of took away from it. I don'tknow that I'll ever go
whitewater rafting again. But Ialso don't want to be afraid to
(23:54):
just continue to live life. I'vealways been an adventurer, and I
still want to try new things.
And it's just it's not gonnastop me. Well,
Rick Ripma (24:01):
I know I don't want to do something that when
somebody tells me about thestory, they say, Our guide got
$1 from all the other RASbecause we were the only one who
didn't lose
Ian Arnold (24:12):
anybody. No, no. She said flip not lose. She said no.
She said
Jenny Carrington (24:19):
I have to flip over or dump anyone in the
water.
Rick Ripma (24:24):
I don't think I'm gonna go five of the six boats
lost somebody.
Jenny Carrington (24:28):
I'm not doing that. It's actually very common.
When you're whitewater raftingthat someone gets chucked from
the raft. It happens all thetime. Yeah, that's normal. Yeah,
it doesn't sound like we talkedout of ever whitewater rafting,
Ian Arnold (24:44):
it's no offense. So Rick's family, they're obsessed
with birds. So they're theiridea is just going around round
binoculars looking at randombirds in the sky. So I could get
done with that too.
Rick Ripma (24:56):
He's underselling that a little bit. First I'm not
a birder. Okay, second my oldestson owns a bird tour company.
They take people all over theworld birding. My middle son is
one of his guides. So they, theyboth just got back one from
South America, one from CentralAmerica. My oldest one just not
to lie like a month ago was ina, where are the Korea or
(25:22):
Vietnam? He's in Vietnam andover there. I mean, they're all
over
Jenny Carrington (25:26):
the island just like birdwatching, your
backyard? No,
Rick Ripma (25:29):
which also is not all that, you know, comforting
to go flying all over the worldwith all the world strive. But
No kidding. Yeah, they make surethey're safe. But yeah, but
whitewater rafting sounds fun.
But I will observe it from theshore.
Jenny Carrington (25:47):
Maybe just a gentle kayak. Yeah.
Rick Ripma (25:50):
Yeah. And I'm actually a good swimmer. I used
to swim two miles a day. Yeah.
So
Jenny Carrington (25:54):
what's funny is I pride myself on I've I've
grew up in pools and ponds. Andso I've always been a strong
swimmer. And you have alifejacket? You have a helmet.
And when you're against a classfor rapid it just don't matter.
Rick Ripma (26:05):
I know. That's, that is my point. Right there. I
agree. Yeah, that's that's notbut you're you. What else do you
do outdoors? I know. You'd liketo hike.
Jenny Carrington (26:13):
I love to hike. I love to hike. So Eagle
trace is definitely a place Igo. Just a lot of little local
parks on the south side, too. Soany, you know, time there's
something new that's opened up.
I like to check it out. Just to
Rick Ripma (26:24):
you know, it was awesome to go and just take it
doesn't even have to be a longhike. Go take half an hour. 45
minutes in via nature. Yeah,that changes your day. It really
Jenny Carrington (26:33):
does. Yeah, I try and spend some time in the
sunshine every day because itmakes me happy. Yeah.
Rick Ripma (26:39):
That is That is true. I realized, as I said that
so does so does right waterrafting that changed her day.
Yes.
Jenny Carrington (26:47):
I still learned something valuable from
it. Right? We persevere. We keepgoing. So it's okay. You're
survivor. That's why
Ian Arnold (26:56):
no matter what your kids put you through, you can
survive. That's so
Jenny Carrington (26:59):
true.
Although, rapids kids, sometimesI think.
Rick Ripma (27:06):
Yeah, later on you Oh,
Ian Arnold (27:08):
they're great.
They're great. They're moved outand they're gone, then either
join them. Alright, Rick,
Rick Ripma (27:14):
I'm gonna let me say my, your favorite question.
Yeah. All right. So so whatwould you say is your superpower
or superpowers as it relates toreal estate?
Jenny Carrington (27:26):
I think it's two things really. Being a good
educator, and having empathy. Ithink that it's really easy for
us to just barrel through and dothe job. And we kind of forget
that this is a very emotionalexperience for a lot of our
clients. Not everyone,obviously, there's investors
that are like, this is old hat,we do it every day, nobody new
(27:47):
and that's cool. But a lot ofthose especially first time
homebuyers or people that aremaking big milestone moves,
sometimes for good reasons,sometimes for bad reasons, that
this can be a really emotionalexperience. And so it's a fine
balance between making sure yourclients are educated and they
know what they need to know toget through this. But also being
able to be that rock thatsteadfast for them, because it's
(28:11):
an emotional experience, beingable to empathize what they're
going through, whether again,happy sad, um, there's lots of
emotions, and barriers that wetend to run into. And that can
feel like upsets, right. Andbeing able to kind of help
navigate them through it toempathize, but also don't jump
on the emotional bandwagon withthem.
Rick Ripma (28:30):
You kind of you have to stay out of it. You do what
you have to you also
Jenny Carrington (28:34):
have to show empathy, because otherwise
they're gonna feel like you'rejust a robot and you're just out
for your commission check. Andman, oh, man, if you're in it
for that reason, you're not forme.
Rick Ripma (28:43):
It can be tough to because you get we do our jobs.
And after years, it's justbecomes what we do. Yeah. But we
work with people. Yeah. Andultimately, that's our job.
Yeah, right. We got that's,that's what we this is people's
Jenny Carrington (28:56):
livelihoods that we're talking about. This
is not a little decision,
Ian Arnold (28:59):
though. It's huge. I mean, for the most I don't know
what the I know it's a highpercent but that's what you guys
do is is what people invest mosttheir money into the whole
entire life. Exactly. You justinvestment will ever make.
Exactly. So it is even when wesee the people and they are
crying or whatnot after sign in,or it's a huge deal. It is now
(29:22):
when you've gone for 500 Andyou're like, Oh, this is nothing
Well, blah, but to that person.
Yeah, they can be the first onein their home, or the household
has ever bought a home. Yeah.
Jenny Carrington (29:31):
So what's funny is I don't think I will
ever get over that reaction. Youknow, for as many closings as
I've done, I'm in my you know,going just started my sixth year
of real estate now and for asmany closings as I've had, I
don't know that I will ever letgo of how good that feels and
how humbling it is to be able tohelp someone satisfy that dream.
Rick Ripma (29:52):
I would say that that's one of the things that
separates the top people isthat's the way they feel. Yeah,
you know, they they aren't goingto let To change anything. Yep.
Ian Arnold (30:02):
So, if somebody's listening to this and they want
to be part of that they wantthat excitement. What's the best
way they can get a hold of you?
Jenny Carrington (30:09):
I'm telling you to text me and I honestly
I'm I'm on everything. I've gotFacebook, Instagram, Tik Tok,
you can DM me on any one ofthose, you can email me, you can
jump right on my website, wwwdot call the carrington.com. And
reach out that way. But text isgoing to be the fastest way
you'll get a response. So
Ian Arnold (30:28):
all right, and
Rick Ripma (30:28):
Rick, how do they get ahold of us go to hard
working mortgage guys.com That'shard working mortgage guys.com.
Or you give us a call no text?
Just call 31767 to 1938 31767 to1938 Almost forgot it now.
Ian Arnold (30:42):
All right. So you just said some you said carrying
10s I'm sorry, but you are oneperson? Yes, I am. Let's talk
about this s that you added toit. There's another one.
Jenny Carrington (30:53):
My partner in crime. My husband Joe actually
does real estate with me. He's afull time teacher. So he just
does real estate part time. Sohe does, you know, he's got
friends and several different,you know, colleagues and stuff
that he'll help out through theyear. But for the most part,
he's kind of my my helper, myrunner he does showings for me
and open houses. And and he'll,you know, like I said he'll do
(31:16):
his own transactions with someof his friends and colleagues
and his sphere of people. Butfor the most part, he's my
helper. And he's incredible. Andhe's a saint.
Ian Arnold (31:24):
So I'm surprised you haven't told him. Alright, it's
time to get out of that. Fulltime. Hey,
Jenny Carrington (31:29):
if he wants to he can. I think he likes the
comforts of you know, being ateacher. He really enjoys
teaching, honestly. And that'swhy I say he's a saint. He
teaches, you know, middleschoolers and for as much
teaching as I do coaching.
They're adults, and I thoroughlyenjoy that. I don't think I
could do what he does. Oh,
Ian Arnold (31:48):
well, middle school, middle school kids aren't
listening to Well,
Jenny Carrington (31:52):
now, but he you know, he's just got a good
connection with them. So I thinkhe, he enjoys it. That's
awesome.
Rick Ripma (31:59):
They probably listen to somebody like him who has who
knows how to do it. Yeah, yeah,I would never listen to me
because I would just drive mecrazy. I
Ian Arnold (32:05):
couldn't do it up to the permanent sub there.
Rick Ripma (32:09):
I don't think they'd let me do that. So you know.
Alright,
Ian Arnold (32:12):
so we're gonna get into the question of the week.
So what was your first car?
Jenny Carrington (32:17):
What was my first car? Oh, gosh, it was
Pontiac. GrandAm SC a little twodoor. bright cherry red. I
shared the car with my mom.
Rick Ripma (32:28):
Did you ever let her drive it?
Jenny Carrington (32:29):
She she not too much. I definitely had it
more than she did. But it was itwas nice of her because they
helped me with the expense ofeverything because we shared the
car but for the most part. Yes.
Ian Arnold (32:41):
You're gonna give it back to her when you needed to
guess. Oh, Mom, you go togrocery store here.
Jenny Carrington (32:47):
Oh, no, I love that car. It definitely took me
out on some adventures. I wentto a lot of concert going that
year. So we drove to you know,down to Cincinnati to Peoria
Illinois to Indianapolis? Yeah.
The car saw a lot of concerts.
That's a
Rick Ripma (33:00):
great car to for first car. Yeah, yeah. What do
you remember what year it was?
It
Jenny Carrington (33:05):
was a 99.
Okay.
Rick Ripma (33:07):
Yeah, yeah, they're there. They were great cars. I I
started in car sales many manymany, many years ago, and I sold
Pontiacs. And so Pontiacs alwaysheld a little soft spot in my
heart for four until they gotrid of the brand. But yeah, I
love ponics. Yeah,
Jenny Carrington (33:24):
I don't know why I picked that car. It was
something about the paneling onthe side that it was like those
deep ridges. And I thought thatlooked so cool. Like, that's not
even a cool car at all. But
Ian Arnold (33:34):
yeah, but your first car is usually not, like let's
say a Lamborghini or somethingreally cool. Your first car is
cool to you. Because it givesyou the freedom to go do stuff
that is so true. So it's let'sbe honest, most times kids are
happy with anything. Start andrun. Yes.
Rick Ripma (33:54):
And most people have fond memories, no matter how bad
the car was. Yeah, like the notthe first car. Well, the first
car that I drove with, you know,my parents car was a I hate even
to say it, it was a gremlin. AndI use but you still have a
little you know, there's a softspot for I'm a car person if you
can't tell me that I'm a carperson. And it still holds a
(34:17):
soft spot. You know, I'll stillgo look, I wouldn't buy one
because I'd be embarrassed butbut they do and that worse than
that the next car was a was apacer. And that was an ugly car.
Ian Arnold (34:29):
He doesn't choose goods
Rick Ripma (34:30):
cars. No, no, no, no, that was not me. When I
chose my first car I chose was ajeep. Everybody loves jeep. The
second one I chose was aCorvette third one I chose was a
Corvette. I do a good job.
Jenny Carrington (34:43):
I'm probably the only one in my family that
didn't get that gene because myparents owns an automotive paint
shop in Michigan. That was likethe last time they had done my
dad knows how to restore cars.
He actually just took a reallyold Honda Pilot that was his
like beat up car and he restoredthe whole thing painted it and
everything. He's working on atruck right now in Michigan. Him
and my brother my brother'sfirst car actually was a cool
(35:05):
car. It was, I think a 93 Camarothat they painted canary yellow
with black stripe and it wasawesome that they had built from
nothing the body up, which wasreally cool. My papa worked for
a GM and he's got a 50 I thinkit's a 54 Chevy that he
restored. That's cobalt bluelike awesome. Yeah, I'm probably
the only one that's not coolabout cars.
Rick Ripma (35:30):
No, I just love cars and your your family has a lot
of cars. Definitely. Yeah.
Current car. Yeah, my
Jenny Carrington (35:38):
husband. Yeah, my husband's actually restoring
78 Ford pickup right now. Oh,really? Yeah. It's in pieces in
the garage. So
Ian Arnold (35:46):
my wife that's how long have you been restoring it?
Jenny Carrington (35:48):
Um, let's see, he bought it almost a year ago.
Okay, so say it's not too bad.
No, no, we're not there yet.
Rick Ripma (35:54):
You know, there's a lot of people who restore cars.
And and there's a lot of peoplewho start to resort cars who
never get it done. Yeah. But youhave a family. That sounds like
they can make it happen. Yeah,for sure. Like, I would never
take on that challenge. BecauseI know, myself. If I can't get
it done in an hour, I'm probablynot going to do it. Right. I
(36:15):
don't have the patience forthat. I can I can't even I
really don't
Jenny Carrington (36:19):
you know, it's all about the long game.
Rick Ripma (36:21):
I know, you're in work. It would even be hard for
me to, to buy a car and give itto somebody to fix up and then
take a year and a half. drive mecrazy. Couldn't do it. But I
don't look at the same with withmortgages. That's probably why
it's what you're passionateabout. Right? Yes. And you know,
(36:41):
new home sales was a problembecause it took six months to
build that house. I didn't mindthat either. That was that was
different. So anyway, that's,that's, that's how it runs.
Right. All
Ian Arnold (36:54):
right. So I like to ask my question. So if you
haven't noticed, we like to hearstories. So I want to hear a
good one. With good or bad, mostinteresting transaction you've
had,
Jenny Carrington (37:06):
oh, gosh, um, I feel like I always have had
either like I've had, I alwaysget one really easy transaction.
And the rest of them are alwayswill just say challenging, but
in a good way, because I alwaysend up learning something. This
was my easy one for the year,ultimately. But it was really
(37:30):
cool. The first house I eversold ended up being about a half
a million dollar house. I luckedout, it was a beautiful home in
Barboursville. I went a coupleof years later with that client
and help them sell it and theyonly moved like one neighborhood
over so that was kind of cool.
But the the gal that was thebuyer's agent on that house, as
(37:52):
we're kind of talking, and I'mjust you know, I've been in real
estate a couple of years now.
And as I'm talking to her, I'mstarting to realize I don't know
that she's ever done atransaction before. And that's
okay. That's okay. I just feltcompelled to kind of outright
ask, I said, Is this your firsttransaction? And she says, Yes,
it is. And I said, You knowwhat, we're gonna get through
(38:14):
this together, it's gonna be abeautiful transaction. We're
gonna have so much fun doingthis. This was my first house,
and now it's going to be yours.
And I just felt like it was thislike passing of the torch
moment. And she was a wonderfulagent, great agent to work with
actually just had coffee withher a few months back, like, so
we've kept in touch. And I justthink that that's so cool to be
able to see the growth withinour industry. So I don't know
(38:35):
that that's a great story, butit's really special. It's
Ian Arnold (38:40):
a great story. Yeah, well, one, it shows that
Realtors aren't always out therejust for themselves. Yeah, I
mean, look, you have to workwith other realtors constantly.
So if you treat somebody, right,it comes back and they'll treat
you right and stuff like that.
Yeah. Rick likes to call theBulldog. A realtor is not always
the best realtor. Yeah, yeah,
Rick Ripma (39:01):
I usually use that with attorneys. Yeah. I've
worked with, I work with a lotof attorneys. And, and most of
them are divorce attorneys. Andso they tell me, you know,
because I always thought thebest divorce attorney, if you
want one, if you had to getdivorce, you'd want the toughest
mean, as they said, No, that'sthe worst kind you can possibly
get. It creates more problems,right? You want somebody who's
(39:25):
going to like a real estateagent. You want a real estate
agent who can listen to you canhave compassion, have the
empathy, but can keep their ownpersonal out of it and not get
when something happens, which itcan happen in a real estate
transaction. You're going tohave somebody who's going to
keep their head. Yeah, right.
I'm going to help you walkthrough it so that you see it
correctly, because you're goingto be emotional as a customer.
(39:46):
Exactly. Right. Yeah. And it canbe little tablet agents. Oh,
yeah. The outlet was bad. Andthey were just, like ready to
walk away from a deal, right?
And it's just
Jenny Carrington (39:56):
like that's it off, but it all feels big to us.
Rick Ripma (39:58):
And so you have to you have to understand that and
you do you understand what whatthey go through? Yeah.
Jenny Carrington (40:03):
And that's I think that's part of that
education process too is kind ofhelping your clients set
expectations of the things thatthey're going to come up
against. That way it doesn'tfeel like they've been
completely blindsided becauseyou're right things do and
probably will come up throughoutthat transaction. Now,
Rick Ripma (40:17):
I'm gonna change subjects a little bit because
there was something I read thatI thought I wasn't really
wanting to hear more about. Andthat is your your, your, you're
doing something with your videotraining, some innovative? Yeah.
Can you talk about that?
Jenny Carrington (40:29):
I can't a little bit. Yeah. So it's, it's
all still in development rightnow. It's just that we have. So
just I've been doing a lot ofresearch on social media in
general. And I've startedteaching a Social Media course
this is i digress is kind ofsidestep. But as I'm doing that
research, I've learned thatabout 70% of people consume
(40:50):
their social media via video.
And so it just kind of lookingback at like, where's the
easiest place? I go to gettinganswers? Well, I tend to Google
it. And it takes me to a YouTubevideo, and I watch that and
stuff. And so we've already hadlots of training available via
video. So that's not a newconcept by any means for
Highgarden. But the platform inwhich we're going to use makes
it much more interactive. And Ithink that that's going to be
(41:13):
very helpful, very appreciatedby the agents, but also by our
leadership, because it freesthem up for more of that one on
one coaching more hearty timewith the agents, because so many
of those things just getrepetitive. And so be able to,
you know, have more trainingvideos available, have them be
interactive, have them linkright to the resources that
(41:34):
they're going to need, and to beable to kind of send them that
and then say, okay, and thenwhen what else? What other
questions do you have to be ableto do more of that one on one
coaching, and that's going toget us diving in deeper with
them faster. So it's juststarting its development phase,
it's going to be a little bitbefore it's out but really
excited about it.
Rick Ripma (41:56):
It's amazing. I sorry, go ahead. It's amazing
how it matters to have anorganized like you're talking
about, I have a program that Ipay for, and they do great
training, but the training theyput out, okay, if I miss the
training, it's, there's a video,it doesn't tell you what the
video is about. It doesn't tellyou there's nothing. And it's
(42:17):
like, and it's videos are anhour hour and 15 hour and 20
minutes. Yeah. It's like no,what if you don't tell us
anything? Yeah. And then I alsothink another piece of that is
you're putting them on YouTube,it sounds like or some some
place where they farm. They cango get it. Okay, they want to
(42:38):
put all theirs on. This issomething I find a lot of
companies doing now that youhave to join their Facebook
special, and then that's whereyou can get all the videos.
Well, I'm sorry, I don't spendthat much time on Facebook.
Yeah. And so it's really I missso much because it's not on
their training, where I go formy exam anyway. And it just
(43:00):
drives me crazy. So it soundslike you're doing it really the
right way. We're, we're you'regonna know what it is and what
you're exactly,
Jenny Carrington (43:07):
as you said, not our something long videos,
really manageable, small chunks.
So it's very directed topicalcontent.
Rick Ripma (43:15):
It'll be an hour and a half long, but you better have
champion,
Jenny Carrington (43:17):
but we can try and avoid that. Because the
thing is that you can onlyreceive so much information at
one time. Yes,
Rick Ripma (43:22):
the better off chapters and the better half so
I can go to where I need pause.
Yeah, where I need to learn.
Yeah,
Ian Arnold (43:28):
that's one of the things that I think it's
brilliant. And I've been withother other companies where you
do trainings and stuff, and youdo like little scenarios. And
it's always nice to hear otherpeople saying so it's nice to
when you were saying that? Yeah,you got the video, but then we
can talk about it. Because let'sbe honest, it I might ask you a
certain question. As I say,you're you're looking at buying
(43:50):
somebody's house and you addit's a question. Well, guess
what? The answer is not alwaysgonna be the same as everybody
gonna answer the same way. Soit's easy. It's nice to have
that rebuttal back and forth.
It's
Jenny Carrington (44:00):
not meant to by any means none of these
videos are this training series.
None of this replaces that oneon one coaching or time with
your leadership or time withyour agents. That's all still
just as important, but what itwill do is alleviate time, so
that you know those coaches andleadership and agents will be
able to get into the heart ofthose things, because they'll
have watched the three minutevideo instead of listen to a
(44:22):
whole long training only to pullthat much from it.
Ian Arnold (44:25):
And then if if you were to take one of your
trainees and say hey, every dayjust watch one is three minute
videos. Yeah, it's not hard towatch a three minute video
right? And then you can thinkabout it. It may you may be like
golden on it. Yeah, but younever know when that one little
instance gonna pop in. You'relike, I'm glad I watched it
Jenny Carrington (44:41):
exactly. Well, and to have a reference to go
back to mean so many times. Itry and be available for my
agencies as many hours as I canbe. So yeah, I'm still taking
calls at 1011 o'clock at night.
Sometimes if they need me theyneed me. But to be able to have
this sort of catalog to go backto that might answer their
question first to into make itvery easy and searchable that it
might answer their questionfirst might get them what they
(45:04):
need quicker to be able to servetheir clients.
Rick Ripma (45:09):
That plus it gives them if you watch it, it also
can bring up oh, I need to knowthis, that. And so if you have
coaching and things like thatyou can bring it up coach, where
you may not have even thought ofit. Yes. So I precisely so is
there anything that you look atyou say, Man, I wish somebody
had told me that when I wasbrand new
Jenny Carrington (45:32):
to you can't come into this halfhearted treat
it like a business. And it's,it's very overwhelming to become
an agent at first, because yougo through the course and you
realize all the things all of asudden, you don't know. And so
you need to learn to be a realestate agent. But then you also
need to learn to be a businessowner. And you also need to
(45:53):
learn how to create your systemsthat's so important to have your
systems in place. Because all ofthat sets you up for the
longevity and success in theindustry. And so if you're, if
you're not starting on thosethings kind of right up front,
and you're not devoting the timeto that, then you're already a
little bit behind some of thoseother agents.
Rick Ripma (46:12):
You got to work on your business. Just like when
you work in your business,right. We hear that all the
time. Got to do both. Yep. Yeah.
And it's not always easy toremember that.
Jenny Carrington (46:22):
Exactly. So
Ian Arnold (46:23):
I want to help you work on your business. So
somebody's out there, andthey're listening to this. And
they basically have beenlistening for 45 minutes, and
they're like, I have to workwith her and her team. Mainly, I
want her husband to show me thehouse because he's a great
teacher. What's the best way toget in touch with you guys?
Yeah,
Jenny Carrington (46:40):
I would say to just either call or text me my
cell phone number. I keep it onme all the time. I'm pretty
quick to answer. And if I can't,I'll shoot you a text and let
you know that I'll call you backwithin a certain amount of time.
But call or text at 317-557-6244Okay, now
Rick Ripma (46:57):
I'm gonna repeat it because I want to make sure I
remember it. So it's317553175576244 That's it. 6244
I like that. That's easy. It's
Ian Arnold (47:12):
another part of the 577 is really hard enough. Oh,
my goodness. drifts off
Rick Ripma (47:16):
the tongue. So funny, though, because when I
see that 64 Four, here's what inmy head. I go. Okay, you take
you take two from the six andyou got 4444 I don't know why.
That's That's how I see it. Butwe're math people. Yeah, that's
probably or we're just crazy.
Yeah. And to get a hold of Ianor I go to hard working mortgage
guys.com That's hard workingmortgage guys.com Or you give us
(47:38):
a call at 317-672-1938 31767 to1938. And please follow us for
more in these real estate gurus.
Ian Arnold (47:48):
And reminder if you have any friends, family or
coworkers looking to buy sell,refinance, let us know more
happy to help you. Thank you forjoining us. It was a pleasure
having you on and your team isgrowing. I can't wait to see the
next four or five years. Thanks.
Jenny Carrington (48:01):
Thank you guys. Thank you so much for
having me on today. It was sucha pleasure.
Announcer (48:05):
Went number 33041. In MLS NUMBER SIX which we're
finding your normal NMLS numberis 1995469 equal housing
opportunity some restrictionsapply
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