Innovation Heroes

Everyone’s talking about AI that writes code and answers questions. But what happens when AI has to operate in the physical world, where mistakes don’t just generate weird sentences, they have real consequences?

On this episode of Innovation Heroes, host Ed McNamara sits down with Tete Xiao, VP of Engineering and AI at Bot Auto, to explore what it actually takes to deploy AI that touches the real world. Tete helped crea...

The encryption protecting your most sensitive data has as an expiration date. Nation-states are harvesting encrypted traffic right now, stockpiling it until quantum computers become powerful enough to crack it in seconds.

In this episode, Ed McNamara sits down with Brad Bowers, SHI's Lead Field Chief Information Security Officer, who breaks down the quantum cryptography threat in terms IT leaders can actually act on. Brad brings ov...

AI ambition is colliding with physical reality.

As data centers push from 20-kilowatt racks to 120-kilowatt systems—with megawatt-per-rack infrastructure on the horizon—the limits of power and cooling have become impossible to ignore.

In this episode of Innovation Heroes, Ed McNamara explores the collision between AI ambition and energy reality with two guides who see the problem from opposite ends of the timeline.

Bria...

State and local governments are under pressure to deliver modern services, but budgets, staffing shortages, and long procurement cycles make innovation feel impossible. In this episode of Innovation Heroes, host Ed McNamara talks with three leaders proving that AI-powered Smart Cities aren’t a futuristic concept. They’re happening now.

SHI’s Jack Hogan and Denise Collison join NVIDIA’s Michael Sherwood to un...

Enterprises are spending thousands — sometimes millions — on AI productivity tools. But for many, the big question remains: Are we getting what we paid for?

In this episode of Innovation Heroes, SHI's Chief of Staff to the CIO, Brooke Pierantoni, shares how SHI turned Microsoft Copilot and Copilot Chat into a measurable win: $1.4M in monthly productivity savings and a fully secured enterprise rollout completed in just s...

Most chatbots fall short—slow responses, confusing menus, and frustrated users who abandon the experience. But what if you could replace that with a lifelike, multilingual Digital AI Ambassador — and prove it works in just six weeks?

In this episode, host Ed McNamara sits down with SHI’s Jack Hogan and HPE’s Robin Braun to break down how SHI and HPE built Digital Humans that are fast, secure, and genuinely e...

While everyone debates whether AI is overhyped, Intel's Stacey Shulman argues we're dramatically underhyping it—and our linear thinking is making us dangerously unprepared. AI capabilities are doubling every six months, four times faster than Moore's Law, yet most organizations are still trying to build "AI infrastructure" instead of resilient infrastructure that can evolve with technology moving faster than human imagination...

What happens when IT leaders have to choose between safety and innovation? In New Jersey, one teacher proved that the biggest obstacles to transformation often come from inside our own departments. 

Chris Aviles started Garden State eSports during COVID with borrowed laptops and a spreadsheet. Today, it's the largest scholastic eSports league in the country, serving 12,000 students across 400+ schools—and it just became ...

A Hong Kong employee sits through what seems like a routine video call with colleagues and the CFO. Everything looks normal. Then comes the urgent wire transfer request. $25 million later, the horrifying truth emerges: every face on that call was fake, generated by AI.

This Cybersecurity Awareness Month, host Ed McNamara sits down with Erich Kron, Security Awareness Advocate at KnowBe4, to unpack one of the most sophisticated cyber...

Twelve years. That's how long a vulnerability sat in sudo—the command powering every Linux system—waiting for the wrong hands. When Stratascale researchers Rich Mirch and Quentin Rhoads-Herrera discovered not one, but two zero-day vulnerabilities in sudo, millions of systems worldwide were at risk. 

Go behind the scenes of a discovery that could have changed everything—but didn't, thanks to ethical research a...

More than 80% of disabilities are invisible, yet too often technology and workplace systems overlook these needs. In this episode, Rutgers swimmer and Deaflympian Brooke Thompson shares her inspiring journey—from Michigan lakes to the global stage—powered by adaptive technology and relentless advocacy.

Through her story, we uncover the bigger message for IT and business leaders: accessibility is not a "nice to have" or ...

SHI's Innovation Heroes is back. After hitting #1 on the Apple Technology charts, Season 7 brings twelve no-fluff episodes on the real risks and real answers facing IT leaders today—from cybercrime that runs like a Fortune 500 to the power of accessibility in tech.

It's a new season— with a clear mission: Bringing you conversations that cut through the noise and give IT leaders what they actually need: clarity, coura...

What should you really do about your VMware environment?

Since Broadcom’s acquisition, virtualization strategy has become a hot topic on the minds of CIOs and infrastructure leaders. In this episode, we sit down with Cody Hosterman, Senior Director of Product Management – Cloud at Pure Storage, who speaks with hundreds of IT execs every year through high-level briefings and customer strategy sessions.

Cody shares the pu...

AI is here and IT leaders are under pressure to make it work—fast. But adoption doesn’t happen overnight, and organizations need a clear strategy to drive ROI from Microsoft Copilot.

In this episode of Innovation Heroes, host Ed McNamara sits down with three of SHI's Microsoft experts—Carrie Randolph (Public Sector Strategist), Michael Heath (Power Platform Solutions Engineer), and Dominick Raimato (Microsoft MVP ...

What if the company you worked for went bankrupt overnight—only for a bold new leader to step in and turn it into a multi-billion-dollar powerhouse?  

That’s exactly what happened to SHI’s first employee, Melissa Graham.  

In this special episode of Innovation Heroes, we’re celebrating the 35th anniversary of SHI. Melissa, the company's very first employee, shares stories about co-founder and CEO, ...

Last month, no one had heard of DeepSeek. But then it racked up a stunning 16 million downloads in just 18 days — nearly double ChatGPT’s initial adoption. 

The China-based AI model has certainly captured the attention of both investors and technologists. But while some see it as the future of AI, others are raising red flags over its origins and potential security risks. 

In this episode of Innovation Heroe...

How are data and AI revolutionizing teams—whether on the field or in the boardroom?

 In this episode of Innovation Heroes, Casey Murphy, goalkeeper for the North Carolina Courage and the U.S. Women’s National Team, and Founder and Director of Operations of AP2T, Mike Olim, dive into the cutting-edge tech reshaping elite sports.

 From wearables to AI-driven insights, discover how these tools optimize performanc...

What if the future of AI didn’t live in the cloud, but right in the palm of your hand?  

In this episode of Innovation Heroes, host Ed McNamara uncovers the revolution of on-device AI with Qualcomm's Mike Belcher, Director of North American Commercial Channels.  

Discover how this cutting-edge technology is reshaping industries, slashing costs, helping the environment and redefining what’s possible i...

It's been an incredible year of captivating stories and thought provoking discussions. We're taking a short break over the holidays to recharge, plan, and gear up for even more exciting episodes in the new year.

So mark your calendar, stay subscribed, and keep an ear out for our return.  Until then, take care, enjoy the holiday season, and thank you for making this year truly unforgettable.

From SHI and the Innovation Heroes t...