In this episode of iNNOVATION Insights, hosted by Dr. Eulanda Sanders, we welcome Dr. Melinda Shultice, a seasoned healthcare administrator and advocate for empathetic leadership in long-term care. Malinda shares her accidental journey into healthcare, highlighting her commitment to improving senior living and staff engagement. She discusses the importance of empathy, compassionate listening, and emotional intelligence in healthcare leadership. Malinda also introduces the IDA methodology for effective communication and offers advice for fostering a supportive and inclusive workplace culture. Join us as we explore the essential role of empathy and active listening in transforming healthcare.
⚫Connect with Malinda
◾Website: https://www.malindashultice.com/
◾LinkedIn: https://www.linkedin.com/in/malinda-shultice-dhs-mpa-lnha-43225052/
◾Facebook: https://www.facebook.com/lindee.shultice/
◾Instagram: https://www.instagram.com/malindashultice/
⚫Subscribe to iNNOVATION Insights News https://innovation-insights.mykajabi.com/signup
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