Innovation, Leadership, and Enterprise Trends

Is Corporate Training a Joke?

It’s a fair question. In fact, it might be the most important question leaders need to ask right now. For all the time, money, and energy being poured into corporate training programs, we should be seeing measurable gains in workforce performance, engagement, and strategic outcomes. But we’re not. Not even close.

Study after study confirms what most leaders already know but hesitate to say out loud. Acco...

Innovation is Fake
How to Make Innovation Real

Let’s be honest. Most innovation programs are performative. They’re filled with buzzwords, flashy workshops, and well-intentioned slide decks—but very little substance. Innovation has become more of a marketing slogan than a meaningful enterprise function. And in a time of rapid, chaotic change, that’s a dangerous illusion.

In my latest article and podcast, I explore how to make inn...

The Workforce Development Mandate for 2026 and Beyond

We are entering a time of extraordinary change, and most organizations are quickly realizing that their legacy training strategies can no longer keep pace. The future of workforce development is not optional. It is a strategic requirement.

Customer expectations are evolving rapidly. Emerging technologies like AI and automation are reshaping how we work. And the new workforce, led ...

Customer Experience Is No Longer a Department—It’s an Innovation Strategy

The best organizations in the world are redefining customer experience. They no longer see it as a service touchpoint—they understand it as a core innovation activity.

To truly move the needle, CX requires deeper insights, smarter strategies, and most importantly, better training. But here’s the truth: you can’t build a culture of happy customers without first ...

Unlocking the Innovation Triangle: Where Big Ideas Are Born

In this exciting episode of Innovation Superstar InfoCast, world-renowned innovation expert and best-selling author Nicholas Webb takes a deep dive into the Innovation Triangle—a powerful framework that drives groundbreaking ideas and successful innovation.

Nicholas reveals how the intersection of insights, invention, and impact forms the foundation of true innovation. By un...

The Big Idea InfoCast Introduction

In this introduction, I will give you insights as to how to turn your idea into a fortune while avoiding the common mistakes. This program includes: 

How to Turn Your Innovation into Wealth and Impact

1. My Journey in Innovation
   • From sixth-grade science projects to medical devices, consumer products, and global consulting
   • What I learned from over 40 patents and decades of innovation experience
   • How ...

Your Big Idea Deserves Big Success.

Every great invention starts with an idea—but only a select few turn that idea into profit and lasting impact. The journey from concept to commercialization is filled with pitfalls, risks, and costly mistakes that can leave even the most promising innovations stuck in limbo.

In The Big Idea: How to Turn Your Invention into Profit and Impact, world-renowned innovation expert Nicholas Webb provides a...

The Anatomy of Boldness

We are often encouraged to be bold, as great things come from boldness. The challenge, however, is that boldness requires the right philosophies and life-support systems to truly transform into bountiful opportunities. In my own life as a technologist and inventor with over 40 U.S. patents, I have institutionalized these principles to develop breakthrough technologies. Risking millions of dollars of my own mo...

The Future of the Medical Device Industry: Key Trends Shaping Tomorrow

The medical device industry is undergoing unprecedented transformation, driven by technological advancements, shifting consumer expectations, and rapid innovation. In this article, we explore the six critical trends shaping the future of the medical device industry, as discussed in our latest podcast episode.

1. The Impact of Hyper-Consumerism

The rise of hyper-con...

The healthcare, medical devices, pharma, and life science industries are on the brink of unprecedented transformation. As we step into a future characterized by rapid technological advancements, the question is no longer if disruption will occur but how we will adapt, thrive, and leverage this disruption to drive exceptional outcomes. That's exactly what I'll be addressing at the upcoming Disruption Expo, where we'll...

The Critical Role of Human Experience Innovation in the New Experience Economy

In today's rapidly evolving marketplace, traditional methods of driving enterprise growth and maintaining competitiveness are no longer sufficient. As we enter the Experience Economy, where the value of human experience takes center stage, organizations must adopt a new approach—one that places Human Experience Innovation at the heart of their strate...

As someone who has launched hundreds of medical devices to the market, I have certainly had more than my fair share of belly flops. In fact, some of these product failures cost me personally millions of dollars, and those are the kinds of lessons that leave a big impact. The impact was so significant, in fact, that I became obsessed with the forensics of what causes product failure. It turns out there are four failure zones that we...

How to Invent

Thriving in a Time of Rapid and Chaotic Change

In today's world, where rapid and chaotic change has become the norm, innovation is no longer a luxury—it's a necessity. The pace at which industries are evolving, driven by technological advancements, shifting consumer behaviors, and global challenges, demands that organizations not only keep up but lead the way. The ability to invent, to create something new an...

The business world is fixated on artificial intelligence (AI) and its potential to both benefit and harm. In fact, we spend so much time obsessing over machine intelligence that we often overlook the true superpower: human intelligence (HI). Here are four key insights from my upcoming book, Human Experience Innovation, that you should consider as you prepare to integrate AI into your enterprise strategies.

What is Human Experience I...

Summary of Human Experience Innovation (HXI)

Introduction to Certified Master of Human Experience®Training

The Science Behind Human Experience Innovation

Human Experience Innovation (HXI) focuses on understanding and enhancing the interactions between humans and products, services, or systems to create meaningful and positive experiences. The science behind HXI combines principles from psychology, sociology, Custo...

In a time of chaotic change, it is imperative for healthcare executives to develop an updated enterprise strategy to navigate the evolving landscape effectively. Here are five key areas that should be priorities for healthcare organizations in 2025 and beyond:

Patient Consumerism

Patients today are more empowered and expect seamless, transparent, and value-driven healthcare experiences. According to Accenture, 90% of patients priori...

Unlocking Superior Insights for World-Class Medical Device Design

In the competitive landscape of medical device development, relying solely on traditional VOC (Voice of the Customer) and survey methodologies is no longer sufficient. To create truly innovative and impactful medical devices, we must delve deeper into the essence of user needs and experiences. This is where the Soul of the Customer® (SoC) approach comes into play.

The ...

I'm thrilled to share insights about my passion project, the Disruption Expo, in this week's podcast. Designed specifically for healthcare executives and leaders, this event aims to provide a comprehensive understanding of the significant disruptors shaping the industry.

The Disruption Expo features multiple learning tracks to help participants navigate the evolving landscape of healthcare. One key track focuses on workfor...

Embrace the Future with Confidence

As we approach 2025, it's more important than ever for leaders to become Chaotic Changemakers by understanding the new rules of enterprise and leadership success.

My book "Chaotic Change" offers a comprehensive guide for navigating the complexities of the modern business landscape. Through personal anecdotes, case studies, and practical strategies, this book provides a roadm...