Insurance Claims Innovation

Your host, Chris Tidball, talks with the Founding Partner of Cruser & Mitchell, Bill Mitchell. Bill's story is a testament to the power of vision and determination. Growing up as a blue-collar kid in Detroit, his future was shaped early on by his father's aspirations for his children. Despite not having a high school diploma, Bill's father envisioned successful careers for his kids: an accountant and lawyer for his brother, a d...

Your host, Chris Tidball, talks with the Litigation Specialist of SECURA Insurance Companies, Taylor Rawal, and the Attorney of DunbarMonroe, Chris Dunnells. Taylor has carved a niche for herself at SECURA Insurance Companies, climbing the ranks from the call center to handling litigation files. Her expertise spans personal lines, commercial lines, and specialty lines, though she candidly admits that work comp is not within her pur...

your host, Chris Tidball, talks with the Executive Vice President and General Counsel of First Acceptance Insurance, Sarannah McMurtry. Sarannah's career trajectory is as fascinating as it is instructive. She began in the legal field, focusing on insurance defense, coverage-related litigation, and the thorny issue of bad faith claims. Her expertise led her to a pivotal role at First Acceptance Insurance, where she now oversees lega...

Your host, Chris Tidball, talks with the Partner of Gerber Ciano Kelly Brady LLP, Kelly Petter. Like many of her peers, Kelly's entry into the insurance sector was somewhat accidental. After graduating from law school during the recession, job opportunities were scarce. She was unaware of insurance defense as a field until she received a job offer the day after her bar exam. Grateful for employment, Kelly accepted and soon found he...

Your host, Chris Tidball, talks with the SVP of Sales and Marketing of DigitalOwl, Sean Allen. Sean's journey into the insurance world was quite serendipitous. Nearly three decades ago, he was asked to manage the insurance vertical at a company where he worked. Despite the industry's reputation for slow decision-making, Sean took on the challenge and has since been deeply involved in the servicing side of the business across Canada...

Your host, Chris Tidball, talks with the Director of National Claims Operations of Marsh & McLennan Agency, Angela Lee. Angela's entry into the insurance world was serendipitous. After graduating college during a challenging job market, she found her first role as a claims assistant at Travelers. Here, Angela discovered her passion for the technical nuances of insurance and the profound satisfaction that comes from assisting cl...

Your host, Chris Tidball, talks with the Senior Claims Counsel of OOIDA, James Luce. OOIDA stands out as a unique organization dedicated to representing the interests of truck drivers. Unlike the Trucking Insurance Defense Association (TIDA), which focuses on trucking companies, OOIDA is committed to individual truck drivers whether they are company drivers, lease owner-operators, or independent owner-operators with their own autho...

Your host, Chris Tidball, talks with the VP of Business Development of Paragon, Sean Garret. Sean's path to the insurance sector is as intriguing as it is inspiring. Transitioning from the hospitality industry, he found his niche in insurance, where he now plays a pivotal role at Paragon. His story is a testament to the dynamic nature of career paths and how skills from one industry can translate into success in another.

One of the ...

Your host, Chris Tidball, talks with the CEO of CLM Alliance, Ronna Ruppelt. Ronna's career is a testament to the dynamic nature of the insurance industry. Her journey is filled with valuable lessons for professionals at any stage of their careers. Ronna's rise to the top echelons of the industry wasn't just about hard work and expertise; it was also about recognizing opportunities and the importance of continuous learning.

The CLM ...

Your host, Chris Tidball, talks with the Director of Carrier Engagement and Vice President of Carrier Practice of Gallagher Bassett, Caryn Siebert. Caryn's path into the insurance industry was as unexpected as fascinating. Initially aspiring to be a veterinarian, she quickly realized that fainting at the sight of blood was a clear sign that it wasn't her calling. With her father's advice, she explored politics and law, which eventu...

Your host, Chris Tidball, talks with the President and CMO of Domestic & General Group, Gayle Terry. At its core, Domestic & General Group is dedicated to protecting the appliances you depend on daily. From washing machines and dishwashers to consumer electronics and HVAC systems, they offer extended warranties that ensure your home runs smoothly. Their policies are comprehensive, covering everything from accidental damage ...

Your host, Chris Tidball, talks with the CEO of CLM Alliance, Ronna Ruppelt. Insurance wasn't always the career path Rana Rupal had envisioned. During our conversation, Rupal shared how a job at an insurance defense firm during law school led to a fulfilling career that she hadn't anticipated. After practicing law for several years and working in-house at various insurance carriers, Rupal found herself as the general counsel and he...

Your host, Chris Tidball, talks with the President of TEACH Insurance Resources and serves on the Board of Directors at the Insurance Institute for Highway Safety, Tim Nee. Tim's career began in management consulting, but he eventually found his calling in insurance. He honed his skills as a product manager at Progressive and Liberty before taking the entrepreneurial leap and starting a training company.

One of the biggest challeng...

Your host, Chris Tidball, talks with Ty Andreson, a Claims Adjustor with Bluefire Insurance. Bluefire Insurance aspires to be the only MGA of its kind. The company was formed from a network of agencies that offered a wide variety of innovative insurance solutions in multiple states. The talented professionals at Bluefire deliver amazing claims handling and top-notch, personalized service. Bluefire strives to be the most trusted sou...

Your host, Chris Tidball, talks with Insurance Lawyer at MWL Law, Gary Wickert. Gary L. Wickert is an insurance trial lawyer and partner with the law firm of Matthiesen, Wickert & Lehrer, S.C. Gary has nearly four decades of litigation experience and is regarded as one of the world’s leading experts on insurance subrogation. He is the author of several subrogation books and legal treatises and is a national and international sp...

Your host, Chris Tidball, talks with team leader at WTW, Teresa Carmody. WTW provides data-driven, insight-led solutions in the areas of people, risk and capital that make your organization more resilient, motivate your workforce, and maximize performance. They work directly beside you, bringing diverse points of view and a deep commitment to your success.

To learn more about WTW, click here.

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Your host, Chris Tidball, talks with founder and CEO of Authentic 4D, Jorey Chernett. Authentic 4D is a fast and cost-effective method for carriers to perform Independent Medical Exams. They provide unprecedented 3D visualization and image analysis of multi–dimensional digital images acquired from medical imaging equipment.

To learn more about Jorey's work click HERE

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Your host, Chris Tidball, talks with Mike Fiato of Liberty Mutual Insurance. Liberty Mutual is an insurance company, you might have seen the commercials. They are there to insure and protect anything you own, home, auto, life. Being the 6th largest insurance company means they care and professional about finding the right insurance plans for you.

To learn more about Mike's work, visit https://www.libertymutual.com/

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