Insurance Sync
Tune in weekly to the Insurance Sync Podcast with hosts Bobbie Shrivastav, Founder & Managing Principal of SovBob Consulting, and Laurel Jordan, Insurance TPA Officer and Solutions Lead for Sutherland Global Services. Insurance Sync dives deep into the ever-evolving world of insurance and technology, they will discuss the latest trends, challenges, and scenarios by interviewing industry thought leaders each season. Subscribe now to sync up weekly for new episodes.
Episodes
In this episode of the Insurance Sync podcast, host Bobbie Shrivastav and co-host Laurel Jordan engage with Brian Poppe, Senior Vice President of Income and Wealth Planning at Mutual of Omaha. They discuss the current state of the insurance industry, focusing on challenges, opportunities, and the impact of technology on customer and employee experiences. Brian shares insights on trends shaping the industry, barriers to innovation, ...
In this episode of Insurance Sync, hosts Bobbie Shrivastav and Laurel Jordan welcome Jim Duest, CTO of Davies Life and Health. They discuss the current state of the long-term care insurance market, the challenges and opportunities it presents, and the role of technology and innovation in transforming the industry. Jim shares insights on the importance of automation, the barriers to adopting new technologies, and the significance of...
In this episode of Insurance Sync, hosts Bobbie Shrivastav and Laurel Jordan interview Fabiola Best, COO of Continental General Insurance Company. Fabiola shares her journey in the insurance industry, discussing the current state of transformation driven by technology, the importance of adapting to change, and the emerging trends shaping the future of insurance. She emphasizes the need for innovation, particularly in digital tools ...
In this episode of the Insurance Sync podcast, sponsored by Penn River, host Bobbie Shrivastav and co-host Laurel Jordan engage with Lisa, CEO of 1891 Financial Life, discussing the current state of the insurance industry, the impact of technology and innovation, and the importance of collaboration and mentorship. Lisa shares her insights on the challenges and opportunities within the industry, emphasizing the need for a customer-f...
In this episode of Insurance Sync, Bobbie Shrivastav and Laurel Jordan engage with Kayte Fredrickson, the president and CEO of Teachers Life Insurance Society. They discuss the current state of the insurance industry, the impact of economic factors, and the importance of innovation and collaboration. Kayte shares insights on the challenges faced by the industry, particularly in light of economic constraints, and emphasizes the need...
In this episode of the Insurance Sync podcast, host Bobbie Shrivastav and co-host Laurel Jordan engage with Chris Campbell, CEO of Better Life, to discuss the current state of the insurance industry, the impact of technology and AI, and the importance of innovation and community engagement. Chris shares insights on the challenges and opportunities within the industry, emphasizing the need for continuous learning and adaptation to m...
Season 5 of Insurance Sync is sponsored by Penn River.
In this episode of Insurance Sync, hosts Bobbie Shrivastav and Laurel Jordan engage with Sue Wilkinson, President and COO of Ameritas, discussing the current state of the insurance industry, emerging trends, and the importance of partnerships and education. They explore the challenges and opportunities within the industry, including the impact of technology and consumer expecta...
In this episode of Insurance Sync, hosts Bobbie Shrivastav and Laurel Jordan welcome Chrysa Jones, co-founder and COO of Stream Settle. They discuss the unique challenges faced by startups in the insure tech space, particularly the alignment of different user groups. Chrysa shares insights on overcoming these challenges through relationship building and active listening. The conversation also highlights the innovative triple blind ...
In this episode of Insurance Sync, hosts Bobbie Shrivastav and Laurel Jordan engage with Santoash Rajaram, a seasoned entrepreneur in the insurtech space. Santoash shares his journey from a tech background at Apple to co-founding Spree and now leading Stitch, an AI platform focused on creating industry-specific solutions. The conversation delves into the complexities of the insurance industry, the challenges of point solutions, and...
In this episode of Insurance Sync, hosts Bobbie Shrivastav and Laurel Jordan interview Joseph D'Souza, founder of ProNavigator, a knowledge management platform designed specifically for the insurance industry. Joseph shares his personal journey that led to the creation of ProNavigator, the challenges faced in the insurtech space, and the unique value proposition of his company. He emphasizes the importance of speed, technology ...
In this episode, hosts Bobbie Shrivastav and Laurel Jordan interview David Shaw, Co-founder and CEO of Penn River, a cloud-based life and annuity policy administration platform. David shares insights on the challenges faced by startups in the insurtech landscape, the importance of resilience and networking, and how Penn River aims to innovate policy administration. He discusses the significance of building a culture of innovation, ...
In this episode of Insurance Sync, hosts Bobbie Shrivastav and Laurel Jordan engage with Valkyrie Holmes, CEO and Co-founder of Faura, a company focused on helping insurance companies assess property risk through a lens of survivability. Valkyrie shares insights into the challenges faced in the insurance industry, innovative approaches to underwriting, and the importance of positioning and profitability in climate solutions. The co...
In this episode, James Benham shares his journey of founding a software company focused on the insurance industry, discussing the challenges and innovations he has encountered along the way with Bobbie Shrivastav and Laurel Jordan. He emphasizes the importance of solving real problems, the need for a shift in business models, and the significance of team culture and continuous learning. James also reflects on the future of insuranc...
In this episode of Insurance Sync, hosts Bobbie Shrivastav and Laurel Jordan welcome Jane J Wang, Co-Founder of Optimity, to discuss the mission of her company, the challenges faced in the insurtech space, and the importance of a positive mindset. Jane shares insights on how Optimity aims to help individuals improve their physical, mental, and financial health through a gamified platform. The conversation also touches on the unique...
In this episode of Insurance Sync, hosts Bobbie Shrivastav and Laurel Jordan interview Cody Eddings, CEO of SnapRefund. They discuss the mission of SnapRefund, the challenges faced in the InsurTech space, the importance of self-care for entrepreneurs, and how SnapRefund differentiates itself in a crowded payments market. Cody shares insights on navigating trends like AI and machine learning, building a strong team culture, and his ...
Season 4 of Insurance Sync has launched with Startup CEOs and executives leading the path of innovation and disruption in our space. In this episode of Insurance Sync, hosted by Bobbie Shrivastav and Laurel Jordan, features a special guest, Evgeny Aleksandrov, Founder of Pilotbird. Evgeny discusses innovative approaches in the insurtech space and during the episode, the conversation explored challenges faced by startups in the cons...
This episode of Insurance Sync, hosted by Bobbie Shrivastav and Laurel Jordan, features a special guest, Gina Bez, Vice President of Claims at illumifin. Gina shares her insights on overseeing claims quality across long-term care, health, annuity, and life insurance. We explore the upcoming ICA conference in Dallas, the challenges and opportunities in claims processing, and the importance of networking in this tight-knit industry. ...
Welcome to this episode of Insurance Sync, hosted by Bobbie Shrivastav and co-host Laurel Jordan, as they dive into the world of claims with special guest Jake Obstfeld, co-founder of Evadata. Jake shares his insights on the evolving landscape of life and annuities claims, highlighting the industry's shift towards automation, customer experience improvements, and the growing importance of technology.
In this episode, we kick off a special season dedicated to the International Claim Association (ICA) and its annual conference. We’re joined by Tim Quick, a veteran of the ICA and head of Global Claim Solutions at Swiss Re. He shares his journey in the insurance industry, insights on technological advancements, and the importance of networking and education in claims processing. Whether you're new to the industry or a seasoned ...
In this episode of Insurance Sync, hosts Bobbie Shrivastav and Laurel Jordan delve into the intricacies of the claims industry with a special focus on the upcoming International Claims Association (ICA) Conference, affectionately dubbed #Dallas400. Joining them is Enrique R. Monzon, Chief Claims Officer at Pan American Life Insurance Company and ICA board member. Enrique shares insights into the ICA's mission, the importance of...
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