Insurance Unplugged with Lisa Wardlaw
"Insurance Unplugged," offers a candid look behind the scenes of the insurance industry. Host Lisa Wardlaw brings a wealth of experience from numerous C-suite roles, including CFO, COO, CSO, and Chief Digital Officer within the insurance sector. She interviews C-suite guests about the real #nohype practical matters in insurance from applying AI to cutting through the fog on developing trends for the insurance industry at large.
Episodes
Summary:
In this episode of Insurance Unplugged, host Lisa Wardlaw speaks with Casey Kempton, President of Nationwide PNC Personal Lines, about the future of the insurance industry. They discuss the importance of revolutionizing personal lines through a focus on 'predict and prevent' strategies, enhancing consumer experience, and leveraging technology to create a seamless insurance journey.
Casey shares insights from her background ...
Summary:
In this episode, Lisa Wardlaw and Samantha Chow discuss the critical issues facing the insurance industry, particularly in distribution and data management.
They explore the rising coverage gap, the importance of empowering agents, and the foundational problems that hinder effective distribution. The conversation delves into the outdated architecture of insurance companies, the complexity of data management, and the need fo...
In this episode of Insurance Unplugged, host Lisa Wardlaw speaks with Valkyrie Holmes, CEO and co-founder of Phara, about the intersection of insurance, climate change, and technology. Valkyrie shares her journey from space tech to insurance, emphasizing the importance of understanding natural disaster risks and the role of AI in creating proactive solutions. The conversation explores how insurance can serve as a tool for resilienc...
Summary
In this episode, Lisa Wardlaw and Dror Katzav discuss the transformative role of AI in the insurance industry, particularly in understanding policyholder behavior and enhancing agent engagement. They explore the challenges faced by agents, the importance of data in operationalizing AI, and the need for a customer-centric approach in insurance messaging. The conversation highlights the demographic shifts in the agent workforc...
Summary:
In this episode of Insurance Unplugged, host Lisa Wardlaw engages with Christian Toph Nielsen, SVP of Predictive Modeling and AI Strategy at Ascot Group, to explore the transformative role of AI in the insurance industry.
They discuss foundational tenets of AI, the importance of democratizing access to AI tools, and the challenges of managing unstructured data.
The conversation also delves into strategic decisions around bu...
Summary:
In this episode of Insurance Unplugged, host Lisa Wardlaw welcomes Mike Wise, founder of Rainmaker and IoT Sandbox. They discuss Mike's extensive background in technology and insurance, his journey into blockchain and IoT, and the importance of decentralized foundations in the insurance industry.
The conversation delves into the concept of post-quantum resilience, exploring how blockchain, AI, and quantum computing are ...
Summary:
In this episode of Insurance Unplugged, host Lisa Wardlaw and guest Scott Shapiro discuss the transformative impact of AI on accounting and financial operations. They explore how AI is not merely a technological advancement but a fundamental shift in business strategy, emphasizing the importance of embedding AI into workflows to enhance productivity and achieve ROI.
The conversation also delves into the challenges of operati...
Summary
In this episode of Insurance Unplugged, host Lisa Wardlaw engages with Rohit Puranik from Tech Mahindra to explore the transformative impact of generative AI in the insurance industry. They discuss the definition and significance of generative AI, its current applications in underwriting, claims processing, and customer experience, as well as the challenges and risks associated with its implementation. The conversation empha...
Summary:
In this episode of Insurance Unplugged, host Lisa Wardlaw speaks with Heather Wilson, CEO of Clara Analytics, about the intersection of AI and the bad faith epidemic in the insurance industry. They discuss how AI can help manage claims and prevent bad faith situations, the challenges faced by adjusters in a rapidly changing landscape, and the importance of operational intelligence in claims management.
Heather shares insigh...
Summary:
In this episode of Insurance Unplugged, host Lisa Wardlaw and guest Kyle Geoghan discuss the transformative potential of agentic AI in the insurance industry. They explore the differences between shallow and deep agentic AI, the challenges posed by current workflows, and the future of customer experience with AI.
The conversation emphasizes the need for a shift in thinking from traditional processes to innovative solutions ...
Summary:
In this conversation, Lisa Wardlaw and Oscar Martinez delve into the complexities of Robotic Process Automation (RPA) and its evolution into smart RPA. They discuss the limitations of traditional RPA, particularly in the insurance industry, and explore the potential of cognitive automation to enhance decision-making processes.
The dialogue emphasizes the importance of knowledge sharing and the challenges of maintaining trust...
Summary:
In this episode, Lisa Wardlaw interviews Christian Lau, co-founder and chief product officer of Dynamo AI, discussing the intersection of AI, security, and governance in the insurance industry.
They explore the challenges enterprises face in deploying generative AI, the importance of security measures, and the evolving landscape of centralized versus decentralized AI architectures. The conversation highlights the need for t...
Summary:
In this episode, Lisa Wardlaw and Evan Bogardus discuss the transformation of insurance accounting, focusing on the integration of AI, the misconceptions surrounding the field, and the importance of collaboration between different sectors of the insurance industry. They explore the future of accounting, the role of data, and the need for a shift in how ROI is perceived in the context of accounting systems. The conversation ...
Summary:
In this episode of Insurance Unplugged, Lisa Wardlaw and Mark Miller Director InsightSoftware, delve into the transformative concept of event-based accounting. They discuss how this approach reshapes traditional accounting practices, emphasizing the importance of real-time data and the evolving role of the CFO as a data architect.
The conversation highlights the impact of digital transformation and AI on accounting, particu...
Summary:
In this episode of Insurance Unplugged, host Lisa Wardlaw engages with Andrew Chow from FICO to explore the critical role of decision management in the insurance industry. They discuss the importance of real-time decision-making, the impact of AI on decision processes, and the concept of decision abstraction. The conversation emphasizes the need for dynamic decisioning and the future of decision exchange across the insuran...
Summary:
In this episode of Insurance Unplugged, host Lisa Wardlaw engages with Sam Davies, Managing Director Blockchain and Digital Assets at FTI Consulting, to explore the practical applications of decentralization and blockchain technology in business. They discuss the evolution of blockchain from a hyped concept to a necessary tool for enhancing trust, traceability, and operational efficiency.
The conversation delves into rea...
Summary:
In this episode of Insurance Unplugged, host Lisa Wardlaw engages with Chas Pereira, CEO of Roots Automation, to discuss the transformative role of AI in the insurance industry. They explore the challenges of unstructured data, the evolution from RPA to AI, and the importance of security and human oversight in AI implementations.
Chas emphasizes the need for accuracy, explainability, and the significance of understanding ...
Summary:
In this episode of Insurance Unplugged, host Lisa Wardlaw engages with Basem Neseim, Chief Digital Officer at FM, to discuss the critical role of digital transformation in the insurance industry, particularly in the context of natural catastrophe (Nat-Cat) coverage.
They explore the importance of advanced technology, data analytics, and AI in enhancing business resilience and mitigating risks associated with climate change....
In this episode of Insurance Unplugged, host Lisa Wardlaw engages with Mike Ansay, CEO of Ansay & Associates, to discuss the future of insurance, focusing on the pivotal role of independent agents. They explore how technology, particularly data and AI, is transforming the industry, emphasizing the importance of relationships and trust in the agent-client dynamic. The conversation also delves into the concept of a dynamic risk excha...
Summary:
In this episode of Insurance Unplugged, host Lisa Wardlaw engages with Siddhartha Jha, co-Founder, Chairman, CEO of Arbol, to explore the innovative intersection of technology and insurance. They discuss the evolution of parametric insurance, the role of blockchain and AI in managing climate risk, and the importance of decentralized data ownership.
Sid shares insights on how the insurance industry can adapt to changing ...
Popular Podcasts
The latest news in 4 minutes updated every hour, every day.
If you eat, sleep, and breathe true crime, TRUE CRIME TONIGHT is serving up your nightly fix. Five nights a week, KT STUDIOS & iHEART RADIO invite listeners to pull up a seat for an unfiltered look at the biggest cases making headlines, celebrity scandals, and the trials everyone is watching. With a mix of expert analysis, hot takes, and listener call-ins, TRUE CRIME TONIGHT goes beyond the headlines to uncover the twists, turns, and unanswered questions that keep us all obsessed—because, at TRUE CRIME TONIGHT, there’s a seat for everyone. Whether breaking down crime scene forensics, scrutinizing serial killers, or debating the most binge-worthy true crime docs, True Crime Tonight is the fresh, fast-paced, and slightly addictive home for true crime lovers.
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
Listen to 'The Bobby Bones Show' by downloading the daily full replay.
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.