Inventive Journey

My single, non-negotiable rule is simple: listen more than you speak. Equally important for anyone entering business is to understand that government is typically not an ally. Speaking from years of experience buying and selling a wide range of businesses — car washes, gas stations, convenience stores, development and operating companies, trucking firms, woodworking shops, and more — I’ve found government involvement often creates ...

I’ve learned that businesses rise and fall with people, not spreadsheets. When I started with a couple of partners, those relationships proved invaluable—mentorships, the right connections, the right centers of influence. You can’t figure it all out on your own. There’s a saying: nobody cares how much you know until they know how much you care. That applies to both your internal team and external partners. If you want to build some...

Forget about having a traditional work-life balance. I’ve heard this echoed by many other startups and small business owners, and even a few well-known entrepreneurs. Personally, I set boundaries on only a handful of things—like my birthday and Christmas—but beyond that, most of my “social life” happens at conferences or networking events. I often work weekends, and it’s not unusual for me to be up working until 3 a.m. The night-ow...

A key rule of thumb is to test as much as possible before officially launching. Market research can be tricky—asking people “Would you come if I opened an Italian restaurant here?” doesn’t always give reliable answers. But for certain types of businesses, especially low-cost ones like cleaning services, you can start small and validate demand right away. Go out, find a few clients, and talk directly to potential customers. Many bus...

If you’re starting a business for the first time, one of the most important steps is to carefully decide what kind of product or service you want to offer. Take the time to really think it through and brainstorm your ideas thoroughly.Many people see an opportunity and jump in right away without proper preparation. They often don’t fully understand why they are selling a particular product or offering a certain service. This lack of...

If you're just starting a startup or small business, the most important thing—based on my experience and those I've worked with—is to focus entirely on your product or service. Whether you're offering a service, selling a physical item, or building a SaaS platform, make sure it's something people genuinely want. Then, identify exactly who those people are. Spend 99% of your time refining your product or service and understanding yo...

My biggest advice to anyone starting out is to avoid setting expectations for how long it will take to experiment and find your footing. Unless you're following a franchise model, no one has done exactly what you're trying to do—so there’s no set timeline. And since time is money, the more you can explore, test, and learn while working another job or having some financial support, the better. Giving yourself that buffer wil...

Don't start coding, hiring, or building anything until you've sold the idea. Your first job is to talk to potential customers, deeply understand their problems, and validate that a real solution is needed. This is a lesson I’ve learned over multiple ventures—this being my third. In fact, we didn’t write a single line of code until we had a signed contract in hand. That shift has fundamentally changed our company culture: we...

One of my mentors shared something I always come back to — it comes down to three key things. First, self-motivation. You’ve got to have that inner drive to go after what you truly want. Second, prioritization. You need to know what matters most and what can wait. And third, mentorship. Find someone you trust, someone who can guide you. And along the way, don’t forget to trust yourself too — if something feels off, listen to that i...

The rule of thumb I followed—and one I still believe in—is that it's perfectly fine to change direction, to explore different paths, or even juggle multiple interests at once. If you don’t have everything figured out from the start, that’s completely okay. What matters most is getting out there and gaining real experiences. Don’t fear trying, and don’t fear failing. Every attempt, every bit of exposure, teaches you something new—an...

Keep trying—because you're going to hear a lot of "no's," and the key is to get comfortable with rejection. I even have a note taped to my desk that says, "Try to get rejected—to get over the fear of being rejected." As an entrepreneur, especially in the beginning, you'll face resistance and doubt, often from others and sometimes from yourself. But success comes from showing up over and over again, even when it feels like no one be...

You know, it’s different for everyone, but a good starting point would be reading the book Emotional Intelligence. It’s a great introduction to understanding EQ. If you don’t really know who you are — and many people don’t, especially when starting a business in their 20s — take time to explore that. Talk to the people around you. Ask them how they perceive you. What do they think are your biggest weaknesses? It’s not always easy t...

Follow your heart and trust your instincts—they’re often more powerful than you realize. I’ve always had a strong gut feeling about the things I pursue, a sense that tells me, “This needs to happen, this will work.” When I’ve shared my ideas with others, the response has been overwhelmingly positive—people are often surprised and inspired, saying they never thought of it that way. That kind of validation is encouraging, but it star...

If there's one key piece of advice I'd give to anyone in business or entrepreneurship, it's to beware of the tyranny of the now—the intense pressure of immediate problems like a lost contract, a team member leaving, or an unexpected crisis. These challenges feel overwhelming in the moment, but they are temporary. Don't let short-term pain lead to emotional decisions that could harm your long-term vision. Instead, stay focused on wh...

Stay liquid — hold on to as much cash as possible. If you're ready to go all in, be prepared to make serious lifestyle adjustments — even something as extreme as crashing on a friend's couch with just a sleeping bag. You need to fully grasp that whatever you're planning for your business — the launch, the execution, everything — will likely take longer, cost more, and face more uncertainty than you expect.Expect delays. Expect high...

Get really good at listening to your own gut. You're going to receive a lot of advice—everyone will be convinced they know exactly what you should do next. Some of that advice might be valuable, but I always take everything with a grain of salt. What’s more important is learning to pause and tune in to your own instincts.We're actually in one of those moments right now—a bit of a pivot, a shift in focus. And instead of spee...

I don’t want to pretend like I know how every business works—because I don’t. But in my experience, with my own business, I truly believe the most important thing is being fully present. You have to live in the business. I just don’t see how this can be done remotely. Even if it could, I think there’s so much value—in terms of company culture and team morale—in working alongside your people. If a truck shows up and there's a lo...

I'd suggest ignoring the common advice in business culture that tells you to hack your time, boost productivity, or master time management. Instead, shift your focus to managing your energy. That change made a profound difference in my life. So many of us are walking around nearly depleted—burned out, overwhelmed, and under constant stress. The real antidote isn't doing more or achieving more, but figuring out how to stop t...