2:57 THE POLICE CHASE
9:13 THE FERRARI EFFECT / state of the car business
12:41 Ziegler Super Systems
16:50 sales skills are not necessary right now
23:51 "Every time we train a generation of factory people, they retire, we have to train another generation they all think they can run dealerships, they all think they're smarter than we are. And they all they all crawl back us on Bloody knees asking us to bail him out after they make mistakes."
20:47 salesman's Samsonite
32:20 introduced verde to NADA
21:47 in literally 1000s of dealerships -every state except Alaska...caught ups, done f&i, desked, interacted with customers
26:24 predictions
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