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January 29, 2025 • 102 mins

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Our episode captures the dynamic environment of a dispatch center, where every call presents a new challenge, from life-threatening emergencies to quirky mishaps. Through memorable tales, like the amusing misunderstanding involving Timmy's fishy microwave mishap or the bizarre rescue of a coyote at a McDonald's, we highlight the importance of communication and teamwork. Discover how humor and camaraderie serve as vital coping mechanisms for dispatchers as they navigate their high-stress responsibilities, balancing urgent calls with moments of levity that keep spirits high.

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Episode Transcript

Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:03):
Blue lights from the dead of the night, lying on a
run of dim street light,laughing through the written
reports.
Truth stranger than the wildestcourts.
Tales from the force goneastray Caught up in the games
they play High speed chases goneawry.
Serious turns into pie in thesky, just out of jurisdiction,

(00:26):
left during the conviction Outthere, oh yeah.

Speaker 2 (00:36):
For us it's like being in the 30s and just
listening to the radio.
We don't get any movingpictures with what's going on.
So, you know, listening to thepodcast has just been.
For me it's been reminiscent ofyou know, hey how'd that call
shake out?

Speaker 4 (00:50):
I know Well, I mean we'd come up there and you got
to hear the end.

Speaker 3 (00:56):
Oh yeah.
But you're lucky because weliked you.
I like to leave people hangingthat I didn't.

Speaker 4 (01:08):
I don't know, we had a pretty good night shift
dispatch crew.
For a while it was, everybodywas pretty good.

Speaker 3 (01:15):
So I think let me get this straight we knew each
other from CrossFit.
Yes, I remember I was tellinghim.
I said I remember I knew you'dapplied and I was sitting in the
detective's office and I sawyou walk by for the interview
because they did it over in ourside and I pulled lay or

(01:40):
whoever's interviewing Mike, Idon't know.

Speaker 1 (01:43):
So carry that dude man.

Speaker 3 (01:45):
So that dude is a good day, so you're welcome.

Speaker 1 (01:50):
Or I'm sorry.

Speaker 4 (01:52):
Whichever's most appropriate.
I honestly hated to see you gobecause you had that level of
sarcasm.
It was perfect.

Speaker 2 (02:02):
I mean not to get too excitable, but just bring
enough levity to what's going on.

Speaker 3 (02:07):
The good news is he came to day shift for us.
So it was me and Rob Jacksonfor a while, me and Roby and
gosh who all was it Ben Was heon there.
And Dylan a lot of times, dylan, blair and whoever else was you

(02:30):
know, yeah, whoever else camearound to day shift, like when
Rod went to the detective'soffice.
I think Roby became thesergeant and gosh, who was it?
Ben, dylan, maybe?

Speaker 4 (02:51):
Was Ben off PTO then yeah, yeah, this was.

Speaker 3 (02:56):
I was lieutenant, so it was like right before the.

Speaker 4 (02:58):
I was there in the web 28 days or web 47 or
whatever it was logged indispatch gosh, I was trying to
remember that shift.

Speaker 3 (03:07):
I can't.
I mean it was a good shift.
My last act before I went up tothe chief office was I had I
was getting it.
I just had got assigned blakeevans to train Randy's like here
.
It was like the check rides orwe all had like a couple weeks

(03:29):
left.
I think I rode around with himfor that day.
I was like I didn't have anyjudgment.
Then the next day I was likegee.
I was like what do I do withthis idiot?

Speaker 2 (03:47):
Now he's my problem, it's funny.

Speaker 4 (03:55):
You ready.

Speaker 3 (03:56):
Always All right.
So we got a lot to do in atleast an hour hour and a half,
so you got to leave it.
Well, we've all got stories,but this will be a different one
for me, because I'm likebecause I've never dispatched a

(04:17):
different world, so I'm ready.

Speaker 2 (04:18):
It is.
It's a little bit different,but it's always hand in hand
with what you guys are doing.

Speaker 1 (04:27):
So mm-hmm.

Speaker 4 (04:29):
It starts with you.

Speaker 3 (04:31):
All right, let's do it.

Speaker 4 (04:32):
All right guys, Back with another episode.

Speaker 3 (04:35):
Oh heck, you were recording anyway.

Speaker 4 (04:36):
Oh yeah, I've been recording no.

Speaker 3 (04:40):
I didn't test that stuff.

Speaker 2 (04:41):
Do you never listen to these episodes?

Speaker 1 (04:43):
back no, but.

Speaker 3 (04:44):
I've never seen them.
It starts at least two minutesbefore the welcome.
That's what people love.
Oh my gosh.

Speaker 4 (04:54):
But anyways, tonight we've got a little different
episode with you.
We're always talking aboutfirst responders and there's a
big debate out that dispatchersaren't first responders, but I
would argue that they are thefirst responder for most things.
Um, I've got a lot of respectfor him.
Work, got to work with a lot ofthem and, uh, who we have with
us, I've got a lot of respectfor him, probably one of the

(05:16):
best dispatchers that I ever wason the other side of the radio
of and uh, without further ado,mr shannon kane yay thank you
guys for having me.

Speaker 3 (05:28):
It's exciting because we've we've worked a lot of
shifts together, um, knew eachother before a little bit and,
you know, just worked outtogether.
Then you went, you were hired,then went to night shift and
forgot you.
I was like, oh, because this iswhen I was on day shift.

Speaker 2 (05:54):
But how many years did you like?
How long have you been servingin that capacity?
I've been between.
I did full-time for almost sixyears and then I've been PRN.
I started back about mid-yearthis past year.

Speaker 4 (06:06):
He knew that I wasn't going to be there anymore.

Speaker 3 (06:09):
He came back he's like well, this is shenanigans.
Actually, I knew you were going, so I just found out I was
going to leave it's not going tobe fun anymore.

Speaker 2 (06:18):
That's different.

Speaker 4 (06:19):
Shannon's, the only one that appreciated my one more
gins.

Speaker 3 (06:23):
If you walk into our dispatch center I don't know how
much you know every littleelementary school seems like
tourism, you know.
Oh yeah, they walk in, but it'sgot like this vibe about it.
It's like a dungeon but yetsurrounded with computers, like

(06:46):
everybody's got theirworkstation.
There's like 72 monitors up.
It feels like which they've gotthe cool things where they go
up and down.
You know the monitors do andyou can stand, because those
days and nights get long.
We had some good times in there.
I remember one time I don'tknow if he was working days or

(07:07):
not, but I shut down basicallyeverything.
I walked in there.
We had a big situation going onin Corbin, a murder or they
found somebody.
Sheriff's office was down thereand I'd sent guys down there to
assist.
Sheriff's office was down thereand I'd sent guys down there to

(07:31):
assist and little did I know.

Speaker 4 (07:32):
I was positive for the COVIDs.
Yeah, you did spread COVIDthroughout the entire PD.

Speaker 3 (07:34):
I was patient zero, yes absolutely At dispatch and
the London PD and whoever elsecame in contact.
We appreciate that You'rewelcome, but that was me.
We appreciate that You'rewelcome, but that was me.
But you know it's a differentworld Police and fire and
everybody that goes to causetotally relies on everything

(07:56):
that you're giving out.
And what a huge responsibilityit is.

Speaker 2 (08:01):
It is, it is, it is.
I mean you know it's one thatif you do this for a minute and
you halfway at all care aboutwhat you're doing, you don't
take that lightly.
You know you don't sit and stewover it, obviously, because you
don't have time to.
You know you'll take adevastator and be trying to get

(08:24):
everybody where they need to goand then you know, five minutes
later you've got somebodycalling and won't know what time
the chicken fryer is starting.

Speaker 1 (08:30):
Yeah.

Speaker 2 (08:31):
You know.
So I mean, the next call iscoming, no matter how you feel
about the last call.
Yeah, and it's always.
You know, it's always one ofthose things where you want to.
You just don't get to sit in itlong.
You give it the attention thatit needs and then you have to
move on to the next thing.

Speaker 3 (08:50):
One thing I try to always do is thank you guys
after a call, after a situation.
I tried my best.
It didn't always work out thatway, but all the dispatchers
thank you for every time.
You guided us in, you kept usout of some, probably some bad
situations and let us know hey,this got a weapon, whatever.
Yeah, it was just a.

(09:11):
But you all don't always seethe outcome of what we saw and
um, the, or the solution, or the, whatever happened resolution
the resolution that'd be thebetter.
And, and I and it's tough whenyou're like man, I sent these
guys and I know, and a lot oftimes I think about you're like,

(09:33):
did you guys have the D youknow as hot washes, or the, the
after action report?
You know where you can sit andtalk about it and get it off
your chest.
But you all were on to the nextcall and it may be an emergency
call for the county orsomething that didn't involve us
where we could take a minuteand be like, ok, let's

(09:54):
decompress here, let's talkabout this, talk about your
feelings, type stuff.
You know you forget about thatsometimes and I know some of the
worst incidents ever.
You all were the ones makingthat phone call to me.
Yeah, and I, geez, that's tough, that's tough stuff and I

(10:16):
apologize personally.
I apologize for maybe notgetting some of the mental
health things that I got for thepolice that probably should
have called it over there to youall and be like, hey, by the
way, these guys were the onesthat took those calls.

Speaker 2 (10:30):
There never was a whole lot of that, you know,
available to us overtly.
You know there might be a flyersitting around somewhere saying
you know if you need somebodyto talk to or whatever.
So you know, basically the darkhumor kind of kicks in and
people can feel how they want tofeel about that and I

(10:51):
understand that.
But until you sit in that seatand you hear the things that you
hear and you deal with thingsthat you deal with, you know you
can't really appreciate thelevel of the strength of that
coping mechanism to be able tolaugh that off.
You know, and and is it alwaysappropriate?
Probably not, but it's.

Speaker 4 (11:12):
It's a whole lot better than a lot of the
alternatives and I would arguethat if you don't adapt to that
coping myth mechanism that youdon't make it very long.
No, in that, in that field ofany type, whether it be fire,
rescue, police dispatch, I mean,it would eat away at you and
you'd never survive.

Speaker 2 (11:30):
And it becomes our own love language with one
another.

Speaker 3 (11:36):
And that's the same way with us, the cutting up.
There's a time for it,definitely, and most of the time
it was for it because we werejust trying to work through our
own, whatever was going on inour head and even with that, I
mean, there's been many timesthat my wife would hear me
talking to some of the guys thatI worked with and she'd be like
if that's how you talk to yourfriends.

Speaker 1 (11:55):
I'd hate to hear you talk to your family, you know.

Speaker 4 (11:58):
but you know, that's what I said.
It would be nothing to callsomebody up and be like what are
you doing, douchebag?
And then it's all insults, butnone of it's meant, and if I
wasn't insulting you, it meantthat I either didn't respect you
or didn't like you.

Speaker 2 (12:13):
Yeah, if I wasn't cutting on you, then I probably
didn't like you very much.
You didn't cut on me much.

Speaker 1 (12:23):
I'm just kidding, I did.

Speaker 3 (12:27):
You just couldn't hear me.

Speaker 4 (12:28):
You had too many bars for me to cut on you too much
by the time I got there.
You've got to be careful if youcut on somebody with straps
when Shannon came to day shift.

Speaker 3 (12:34):
I was on day shift at this time.
My favorite was workingSaturday Sunday.
It was usually a little slower.
Saturday Sunday, it was usuallya little slower.
I had a good crew, great crewat the police department, and
then I had a great crew indispatch.
Well, we shared the building,so we'd go up there and I don't

(12:58):
know I mean, y'all had the coolice machine at the time, yeah,
so I was always up there gettingice I do remember that and they
would make popcorn, so I wasalways up there getting ice.
I do remember that one, yeah,and they would make popcorn yes,
that popcorn up there and itwas just a time for us to all be
together and it was good.
I think that partnership, whenyou can sit and cut up and cut

(13:19):
on each other, is so good forour souls, is so good for our
souls.
And to see who you are, see howyour staff were with the police
department.
Okay, the call come in, we goand we try to get back there
when we can.

Speaker 4 (13:39):
But we watched plenty of Sunday movies and that's
good for another aspect also,because you end up learning each
other, and that's good foranother aspect also, because you
end up learning each other.
So when you do hear me saysomething over the radio, or you
know what I'm trying to say,what I mean, and you're not
going to take something that Isay to offense or that I'm you
know.
Or if I say something and I'min the middle of grandma cussing

(14:01):
me and it comes over a littlecrass over the radio, yeah you
know that's not a character.

Speaker 3 (14:07):
But the cool thing is we had a relationship where I'd
come back in and be like hey,my bad.

Speaker 4 (14:11):
This is what was going on.
I tried to do that.

Speaker 3 (14:19):
So that was so, I mean.
But that was some of myfavorite times.
You know, when I went to that,you know we was working those
12-hour shifts, so every otherweekend we'd work together.
So it was a blast.
We had a good time, A lot offun.

Speaker 2 (14:30):
We never had to call you over because the popcorn
scent just kind of wafted overthat.

Speaker 4 (14:34):
Well, I mean so dispatch was kind of the hangout
.
Anyways, we didn't want to hangout in the PD, we wanted to
hang out in dispatch.

Speaker 3 (14:40):
Well, especially on the weekends, and I know there
was people that frowned on thatsomewhat, because we didn't want
to distract you guys.

Speaker 4 (14:47):
People frowning on stuff.

Speaker 3 (14:49):
But they had an oven and they were there.

Speaker 4 (14:52):
And some of the greatest food ever made
Crockpots.

Speaker 2 (14:57):
Well, I mean breakfast up there was like Some
awesome breakfast, but I dowant to.
Last episode Chief made thecomment that he never really
yelled who Derek, derek.

Speaker 3 (15:15):
And he's trying to come across nice.

Speaker 1 (15:16):
I know he's trying to come across as a nice guy.

Speaker 2 (15:19):
But I had to insert one correction there and it had
to do with food and it had to dowith Timmy.
Yeah, timmy's a good cook,great cook, loved to cook up
there.
You know, that was his thing.
And he had brought in some fishand stuck it in the microwave
and was warming it up, oh no,and just as that popcorn, that

(15:43):
luscious popcorn scent, wouldwaft over your all's way, oh,
yeah, so did the stinky fish.
Apparently so did the stinkyfish.
Well, derek comes busting intothe dispatch center, which is
right in the middle of thekitchen yeah, the access.
And he starts cussing aboutthis fish cooking.
Well, timmy thought that he wasjoking, so he kind of cracks

(16:08):
back at him.
Now we all know how well Dereklikes to be talked back to, yes.
And so that escalated quicklyand Timmy realized quickly that
this wasn't going to go how hethought it was going to go.
So, yeah, that came with a lotof air freshener and a big
apology.

Speaker 3 (16:28):
I can't ever say I've been.
I have been frustrated and Iapologize, jamie, he caught the
brunt of something.
I think we got told that therewas some stuff going on major
stuff.
But I had guys out on domesticand I needed I was trying to
hear what they were, if theywere okay.
Some stuff going on major stuff, but I had guys out on domestic

(16:50):
and I was trying to hear ifthey were okay.
It was maybe a weapons involved.
So we got told to hush ourradio traffic by a dispatcher
and I didn't think it was timeor appropriate, with us being
out on a major, it was time orappropriate with us being out on
a major, you know.
I called it could be volatileand I went in and Jamie caught

(17:14):
my absolutely.
He had nothing to do with it,but he caught.
I was like who's supervising youknow, one of them deals.
Apparently that was thesupervisor, but he just kind of
took it.
He's like what is that?
I said step out's supervisingone of them deals.
Apparently that was thesupervisor, but he just kind of
took it.
He's like what is that?
I said step out in the hall andI just lost it.
He's still mad at me to thisday, I think.
But he's like he's standingthere like what did I do?

(17:37):
I was like okay.
And then I'm like man, I'msorry, I was just real
frustrated.
I was worried about the guys,and I think it wasn't even him.
He had nothing to do with it.
He had just walked in for hisshift, but he was a senior guy
there and I unloaded.
So emotions run high on hotcalls too, they do.

(17:59):
And since then, of course we'reokay, we golf together.
I think I even hired him overat the PD.
Course we're okay, we golftogether.
I think I even hired him overat the PD.
So you're welcome.
I made it up to you or Iscrewed everybody else up over
there.

Speaker 4 (18:15):
With that being said, that kind of brings upon a
point that dispatch kind of getsto hear some of our firsts too
over the radio when our anxietyand stuff's hitting high.
I can't remember who wasworking my first pursuit, but
I'm sure it was comical on theother side, oh yeah.

Speaker 2 (18:36):
I mean, people don't realize how much tone a voice
sets the tone for thoseexchanges.
There's one guy and I won'tmention his name because he's
he's still working down at theso and he could key up and call
10-8 and make you think that thehouse was on fire oh yeah, you
know, just by the way, theurgency.

(18:58):
Yeah, and, and that's.
That's one of those things thatyou know.
We always tried to make sureand regulate.
Richie used to tease me that Icould give out an alarm or a
shots fired call and he'd haveto stop and listen to see which
one it was.

Speaker 3 (19:17):
Is this hot and that's good to stay chill.
That way you're articulatingwhat's going on.
But there is something aboutwhen a dispatcher that's usually
chill gets amped up.

Speaker 2 (19:31):
You're like uh-oh yeah, You're like and the thing
that we always have to be andthere were a lot of really good
dispatchers before me thattaught me this was that we set
the tone in the way in which wegive out the call.
So if I'm all excited andcarried away and I give you guys

(19:53):
a call, you guys are already onnine.
Then all of a sudden you go to11 when you hear me right and
you know if I'm not, if I'm notregulating that, so I don't want
to send you out alreadyover-reving before you ever get
there.

Speaker 3 (20:11):
Well, I swear, when I first started, there was people
that liked to just make youthat way.
I'm like I go into a column,what's going on, but that's a
dangerous game that we play, youknow, that's there.
I mean you're listening topeople call in, like I called in
the other day on an emergency.

(20:32):
I had something going on and Icalled in.
I'm like, is this what I got?
You know, after I took thebreath I was like, okay, I got
to remember how to you know, Iwas panicking.
I was like, hey, here's what Igot, here's my address.
And they were like, okay, I waslike, you know, 40 minutes
later, you know that ambulancehadn't got there, you know.

(20:54):
And of course the dispatcherwas going to catch all my
frustrations.
I was like why, where is thisambulance at?
So I called back when are we at?
Oh, they had to come fromCorbin and I mean I'm like what?
And you know I'm like, don'tyou know who I am?
You know that kind of bull crap.
Like I'm somebody, yeah, but itwas just like you can't control

(21:21):
what you can't control.
You're doing your job of sayinghere's, here's where the call's
at.
And okay, you're at the mercy ofthat responding officer, yeah,
and the people calling orofficer or first responder, and
you're at the mercy and you'reat the of whatever's going on
with that, that situation.
But you're also hearing thebrunt of some, somebody that's

(21:44):
upset, because usually ifthey're calling it's their worst
day.
Oh yeah, and that's hard forall of us.
Who's?
You know, all three of ussitting here and every first
responder, I think it's.
We have answered so many callsfor service.
I don't know how many parkinglot wrecks I've worked or how

(22:05):
many fender benders on thehighway.
It becomes routine and yet theperson we're dealing with that's
their very first accidentthey've ever had.
So that empathy and we losethat sometimes.
And being able to regulate thatto like, hey, it's okay, honey,

(22:27):
we're here for you oh, that's atough job, especially and I
know how many calls you gotevery day and you could go from
the worst thing in the world tolike you said like, can you have
an officer come over and helpme turn on my pilot light on my
hot water heater?

Speaker 2 (22:45):
Yeah, I mean, and those can be back-to-back calls.
That's crazy to me.
And you can around here,especially with the interstate,
you can kind of gauge theseriousness of the call, the
legitimate seriousness of thecall, by how many calls you're
receiving Right.
Seriousness of the call by howmany calls you're receiving

(23:07):
right, because if you know we'llget a call that somebody's
going to gotten on the wrong way.
Uh, on the interstate they wentdown the wrong ramp, the wrong
way, and if you get one call onthat, those ramps are long
enough that they figured it out.
If you've only gotten that onecall, they figured it out and
they got it turned around andwe're still going to send
somebody out there just to makesure.
Yeah, but now if we startgetting call after call, after

(23:32):
call after call and it's justlighting it up like a Christmas
tree, then they made it to theinterstate and they're still
going the wrong way.

Speaker 4 (23:39):
And on the other side of that the same works, because
we, you know, you all know thatand we've learned that as well
If we go 97 on something but youknow we're unable to find it,
we'll, you know, a lot of timesyou'd holler back and say, hey,
how many calls have you had onthis?
And if you reply, you know oneall right, 98, you tell you know

(24:00):
, and there's been so many times.

Speaker 3 (24:02):
We know they're not getting a lot of calls, but we
still.
You have to respond.

Speaker 4 (24:07):
That's the duty of every time You're going to do
your due diligence to try andfind it.

Speaker 3 (24:10):
And I would get frustrated.
I ain't going to lie.
I would get frustrated Like whydid they give that call to us?
And I get it?
I get it now, especially when Iwent into more administration.
It's not, it's all probably inyour policies and procedures
give the call out.
Yeah, you can't hold them.

Speaker 4 (24:25):
But also what if?

Speaker 1 (24:27):
And then there's that what if?

Speaker 3 (24:28):
Because you hold one, you're like, eh, that's silly.
That could be a disaster.

Speaker 4 (24:33):
Exactly, and the dispatch didn't give it out,
because there's been many timesthat we've been sent to stuff
that we were like, eh, this isnothing, this is going to be a
book and, ah, this is nothingthis is going to be a bull crap,
and it turned out to be.

Speaker 3 (24:44):
The worst thing that's ever happened, yeah.

Speaker 2 (24:46):
Oh yeah, and sometimes it doesn't.
There's a few exceptions tothat high call volume rule, one
of which, of course, with theinterstate.
Like I said, if you startgetting a bunch of calls,
something's up.
And we started getting thiscall, a series of calls,
something's, something's up,yeah, and we started getting

(25:07):
this um call, a series of calls,probably starting around down
around the way station headingnorth, about this couple in this
car and the way everybody'sdescribing it and multiple
people are describing it muchthe same way it's a rolling
domestic.
You know, this guy's ridingdown the road, he's beating on
this woman.
She's, you know, flailingaround and beating back and

(25:29):
trying to defend herself and thethe.
The difficult part for us isand we all know this because
we've we've been there andworked it that getting somebody
to the interstate to be able tointercept at the interstate
speed and everything like that.

Speaker 4 (25:47):
Something to move in.
Yeah, it's difficult to do.

Speaker 2 (25:50):
You've got to figure out who to call, right.
So we get this call, I give itout and, like I said, they're
coming north, heading toward the38.
And just so happens I mean,everything lines up perfect City
unit gets on the ramp there.
They see the car go by abouthalfway down the ramp.

(26:11):
They get up right behind it,light it up, it pulls over and
I'm like I'm feeling like theking of the world.
yeah, you know, because thatnever happened nailed this
totally intercepted this one,and that's such a rarity, and so
I'm sitting there and finally,I can't remember who it was that

(26:31):
answered the call.
And they get back on the radioand they say London, this isn't
going to be a domestic at all.
Really, what's you know?

Speaker 3 (26:40):
what's happened?
Yeah, it was one of them 10-4call dispatch.
Yeah, what's happened?
Yeah, it was one of them 10-4call dispatch.

Speaker 2 (26:44):
Yeah, and so it turns out that this couple was both
of them were hearing impaired,oh, and they were having a
spirited conversation.
That's what they were doingdown the road, but everybody
that saw it was convinced thatthey were just beating the
brakes off one another andthat's how you know and when you
deal with the public.

Speaker 4 (27:06):
and they're not wrong to call but perception is a lot
.

Speaker 3 (27:11):
Working up at the deaf school, you see.
I mean they could be loud orthey could be very quiet.
The difference is they couldsign across who knows?
I mean is they could signacross who knows?
I mean they can sign across along way where we couldn't even
talk, but it was funny when theywere trying to hide stuff,

(27:35):
though it was funny and sadly,some of the worst, and this
probably isn't right.
I have worked domestics withdeaf or hard of hearing and they
would be at it and sadly I'djust turn them around and try to
hear right, I mean just so theywouldn't.

Speaker 1 (27:56):
I mean, if they were looking at each other, they
weren't engaging.

Speaker 3 (27:58):
I was like just turn around.
I don't know if that's theright way.

Speaker 4 (28:03):
I mean you're supposed to separate the parties
, so you did.

Speaker 3 (28:07):
It was at Walmart and it was causing a big fuss.
I was like you face me and youface that way.
You had to turn them.
It was different, but yeah.

Speaker 2 (28:17):
Walmart is just one of those places where so many
goofy calls start at Walmart.

Speaker 3 (28:26):
I remember going there one time getting a call on
a shoplifter, walking in theretalking to somebody and finding
like a half ounce of meth on theshelf, and they're like.
I was like is this yours?
You can get anything at Walmart.

Speaker 2 (28:47):
Yeah.

Speaker 3 (28:49):
Half ounce of methamphetamines in the toy
aisle.
I was like weird stuff man.

Speaker 2 (28:57):
One of my favorite Walmart calls still involves
Flash and the lady that tasedherself on the way out to the
car.

Speaker 4 (29:05):
Yes.

Speaker 2 (29:06):
Yeah, huh, you and Roby were in on that one that
was the pursuit.
That was the pursuit that wentall the way up to EB.
Yeah, and so this you finallygot in a pursuit.
That was my first pursuit.
Yeah, all right, yeah, and Igot to work it.
I got the privilege of workingthis.

Speaker 3 (29:22):
I didn't hear it for sure.

Speaker 4 (29:25):
So we got over there.
It's just a normal shopliftercall.
We get talking to lossprevention, which are usually I
mean, they're usually prettygood at their jobs there.
They know, you know, we've gota rapport.
What they say is usually prettyaccurate.
So they come out and they'relike she tried to tase us and
she's running that way.
So I take off towards the car,I get to her car and she's just

(29:49):
getting in the car.
Well, I'm like well, I'm goingto have to rip her out of this
car.
I don't get a chance.
She just pulls out.
So I was like well, she sparkeda taser at them.
And that was at the time thatwe had just changed to that
policy where you had to havefelonies and robbery.
So you know it constitutes.

Speaker 1 (30:09):
I holler at.

Speaker 4 (30:09):
Roby and Roby's like.
You want me to pursue, you wantme to back off, but she's not
stopping and he's like yeah,hammer on so we get after it.
I mean it turns out to a mess.
I mean this poor woman and Ifeel sorry the most for her son
because when we got we pursueher all the way out to her house

(30:36):
in EB and I mean we come to anabrupt stop and then she's met
with me and Roby, weapons drawn,yelling, screaming.
You know how it goes.
I'm sure there was things saidthat probably shouldn't have
been said in front of her.
That your mother would notappreciate.
No, yeah, she'd be coming at mewith barso.
And then we look over andthere's an eight-year-old out on

(30:58):
the porch.
And that's not a goodrepresentation of seeing butt.
That wasn't her first rodeoeither, yeah.
But, from the other side of it.
I'm sure I sounded, I'm sure.
I got all happy as I've beenpursued.

Speaker 2 (31:14):
But now the great thing, and the thing that he's
failing to tell you is, is thatwhat she was there to shoplift
that day were the makings of abirthday party for her kid, oh
my gosh.
So when Flash finds this outand sees what's going on, he
offers to pay for the stuff thatshe took that was going to be

(31:38):
for this kid's birthday party.
You remember their response?

Speaker 4 (31:41):
I can't remember what it was.

Speaker 2 (31:42):
They basically told you to get bent, really yeah.

Speaker 4 (31:47):
Man.
Yeah man, yeah, well, you knowyou know, yeah, yeah, I can't
remember.

Speaker 3 (31:53):
I do remember the birthday cake though, because it
was, it was part of when we hadsearched the vehicle I wonder
if that was you know, I knowthere's been many times we'd
have somebody, some strandedhere in london like legit
stranded trying to get home,just could not afford that bus
ticket or whatever.
That's untelling how much moneywe've and it's not a brag or

(32:16):
anything.
We just try to know honestly.
People knew how you guys upthere we've come over there
about man anybody.
Oh, we'll help you out on this.
You know it was always.
We all is a team.

Speaker 4 (32:27):
Yeah, we were well, and anybody that's in it for the
right reasons, doing this typeof profession, is gonna have
that kind of mentality.
You are, you it's.
People always take it the wrongway when you know it gets bent
to where you work.
For me you're.
You know you're a publicservant, but but you are, I mean
, and that's the whole.
You're not a slave, but you area servant in the fact that

(32:52):
you're there to serve thecommunity and try and better the
community.

Speaker 3 (32:53):
Yeah, you just want to try to be, you want to make a
difference.
Yeah, that's all.
I didn't get into this line ofwork to take everybody to jail.
I swear I didn't.
And get into this line of workto take everybody to jail, I
swear I didn't.
I didn't take that many, maybea couple thousand.

Speaker 4 (33:08):
I enjoy taking people to jail that deserve going to
jail.

Speaker 3 (33:11):
I think back in 20 years.
If I averaged 20 months,especially my first part, I'm
like I took a lot of people tojail.
I really did.

Speaker 2 (33:22):
Some of that was my fault, because if somebody was
being particularly annoying or Ireally did, yeah Well, some of
that was my fault because youknow I would, you know if
somebody was being particularlyannoying or belligerent or
something like that, I wouldscour the earth to find a
warrant that had their name onit.

Speaker 3 (33:37):
We appreciate it.
How many people call and justharass?
I remember y'all getting youknow we'd be in there.
Somebody just call and call andcall and just giving you all
down the road.
I couldn't stand that.

Speaker 2 (33:51):
I was like how do?

Speaker 3 (33:51):
y'all have the patience that y'all have.

Speaker 2 (33:55):
Christmas in dispatch looks like this the caller has
a warrant.
That's Christmas in dispatch.
Yeah, you know, when somebody'scalling and they're running
their mouth and they're beingbelligerent, they're not asking
for help, they're demanding thatyou do what they want you to do
.
And there's a big difference.
You know, if somebody needsassistance and they're needing

(34:15):
help, you want to get them help,absolutely.
But if somebody's you know, ifsomebody's mad at their
boyfriend and they're justwanting him out of the house and
they're wanting you to comeclean it, you know, take the
trash out for them and they'rebeing belligerent about it, then
that's a whole different matter.
So, like I said, I became veryadept at finding, you know,

(34:37):
finding those eight-year-oldtraffic warrants for FDA you
know, year old traffic warrantsfor FDA.

Speaker 4 (34:48):
You know there was.
There was two times in mycareer that I got to step in and
uh and and change the outcomeof situations like that.
There was one, it was me, I was, I was on night shift.
Then, thank you, it was me andJake and somebody else, I can't
remember, but this woman keptcalling in and I don't know if
you were working dispatch thatnight or not, but she kept
calling and kept calling andkept calling and we finally We'd

(35:12):
go out there to the call.
She wouldn't come to the door.
So we finally talked to her onthe phone and told her if she
called back that she'd be goingto jail for harassing
communications.
Well, she called back.
So we load up and we go, can'tget her to come to the door so
we have to call the landlord.

(35:32):
The landlord calls her andtells her that he needs to get
in.
So he tricked her.
He's not even there.
She opens the door and Jakejust snatches her up, just says
the door and was just straightto jail.

Speaker 3 (35:46):
Fun times.
Yeah, I think I know you've hadsome of the tough calls, but I
want to get in some of thefunniest, craziest fun calls
that.
You've had some of the toughcalls, but I want to get into
some of the funniest, craziestfun calls that you've ever had.
Well, because we try to keep itfunny.
Yeah, I know we're a littleserious tonight, but it's the
appreciation I have for dispatch.

Speaker 4 (36:07):
Yeah.

Speaker 3 (36:08):
On those hard calls.
I just wanted to thank you alland you're representing tonight.
I know we plan on having someother dispatchers on, but
definitely wanted to say thankyou and all that.

Speaker 2 (36:19):
Well, I can say that, you know, for me some of the
funnier ones came as a result ofthe fact that, you know, I was
a lot older when I came toemergency services than most
guys are.
So most folks, you know, arecoming right out of high school
or something like that prettyearly on and haven't had a lot

(36:41):
of life experience.
I think I was 45 when I came towork at Dispatch.
So I've been around, had fourkids at that time, had a couple
of them halfway raised and, yeah, um, you know, had seen a few
things and had had some lifeexperience.

(37:02):
So, you know you, you don'tcome like, what do I do with
this, with, with everything?
Um, we had, uh, one more, whatsome of the, some of the most
and people don't believe me whenI when I tell this but uh,
people are calling all the timefor us to send out the police to

(37:22):
make their kids mind, oh yeah.

Speaker 4 (37:24):
Oh, it happens all the time.
Yeah, all the time.

Speaker 2 (37:28):
My kid's talking back , my kid won't listen to me, my
kid won't get up and go toschool and you just get those
calls all the time.
I just want them to come outhere and scare them and I'm like
that's not what we do.
I mean, do you want to go tobreath county?
We can, we can arrange that.

Speaker 4 (37:43):
but you can't even arrange that until they're a
certain age.
Yeah, I mean.

Speaker 2 (37:47):
So I get this call one morning and it's it's just
absolutely pouring the rain.
And uh, this lady calls in andit's it's fairly early morning,
probably about 6, 30 quarter to7, so right beginning of our
shift, and uh, she's wanting usto uh send, send an officer out

(38:10):
or deputy out had been out inthe county.
And uh, I'm like, well, what's?
You know what's going on.
She's like her son is in middleschool age and he doesn't want
to take a shower to get ready togo to school and he's throwing
a fit and he's throwing himselfa little tantrum and he's ran
outside.
Well, she locked him out on theyou know outside.

(38:33):
Well, it's, I mean, by timeit's coming to the gully washer
and she's like, well, what do Ido?
He's beating on the door.
Should I let him in?
I said I'd throw him a bar ofsoap out and then I'd let him in
, give him about 10 or 15minutes and then let him in, you
know problem solved, yeah.
That's awesome, you know, andthere's because it's those rare

(38:58):
moments that you actually get tosay what you want to say.
I know, you know there's somany of those calls that we get,
where you want to say certainthings and you just can't.
So you have to be as diplomaticas you can be about it and move
on.
But on one like that, I'm likejust throw him a bar of soap and
let him ladder it up out there.

Speaker 3 (39:18):
I would call Stuart, derek and Daryl or whoever
assistant chief was or whoever.
If I saw them I'd be like, hey,if you get a call and they say
I said that I did, so I ain'tgoing to lie, I was like if it

(39:42):
was off the wall something crazy.
But yep, I did say it.

Speaker 2 (39:47):
So just FYI, and that was kind of our.
You know I ain't going to lieabout it, I know for myself that
was always kind of myphilosophy on it too.
You know, if somebody calls inand complains, this is what
happened.
If they don't call in, don'tlook any further into it.

Speaker 3 (40:01):
Yeah, that was right, exactly, and that was the thing
I was like you know, just I'lltake my punishment if they call,
but here's what it was said andI promise you I said it.

Speaker 4 (40:13):
They didn't even ask.
They didn't even ask me if Isaid it.
They didn't even ask.
They didn't even ask me if Isaid it.
They just knew I did.

Speaker 1 (40:17):
They could have asked me, you probably wrote a memo
about it.

Speaker 2 (40:20):
I had one that and this lady was being like really
generous, she was just at herwits end because she had this
probably two-year-old, maybethree-year-old, who was in a
forward-facing car seat and hehad figured out how to work the
little tension release button atthe bottom of the car seat oh

(40:41):
yeah, so he could get himselfout of the plane.
Oh yeah, so she's afraid.
One, that somebody's going tocall in on her for having an
unrestrained child because he'sgotten himself out oh yeah.
And two, that he's going to gethurt.
But she's like I just don'tknow what to do, what you know.
And I said here's what I wantyou to do.
I said set that at tensionwhere he can't get out, where

(41:03):
it's as tight as it needs to be,and then that slack at the end
of it, tie that in a knot.
I said because when he pushesthat button and tries to push
out on his strap, it won'trelease she's like.

Speaker 3 (41:19):
I never thought of that Brilliant yeah.

Speaker 2 (41:22):
But, like I said, it's things like that, little
things like that it's being ableto give that outside.

Speaker 3 (41:27):
Yeah, you're not stressed about it, so you're
able to think outside the box,you can detach and be able to
insert some wisdom into peoplethat are like oh, some people
are just dumb, Some people justcan't think about it.

Speaker 2 (41:40):
Some of them are just so frustrated and they're so in
.
When you're in the middle ofthings that are going on like
that, it's hard to think clearly.
Yeah, so a lot of what we tryto do is bring clarity to a
situation that somebody else isstruggling to do.
You know, do that same thing ontheir own.
Yeah, one of the better onesthat I had, talking about trying

(42:06):
to bring clarity in the middleof a, you know, crazy situation.
There was a lady that hadbought this car I believe it was
a Toyotaota, but don't quote meon that but she had, uh, she
had bought it and theaccelerator was sticking on her.
Well, the dealership, I think,was in richmond and she said,

(42:30):
well, and the the dealershiptold her said, well, you know,
if you, uh, if you get it uphere, we'll take a look at it,
kind of thing.
You know, just kind of blowingher off, being jerks about it.
So she gets up her and a coupleof friends of hers.
They're going up north on 75.
They get up probably about the45 accelerator sticks and it

(42:54):
will not.
You know it will not.
You know it's not.
And of course, in these newermodel cars you don't have the
old cable driven acceleratoranymore.
You've got sensors.
So the sensor's bad and it'sholding her wide open.
You know, and she's calling andshe's freaking out and panicking
.
She's like I don't know what todo.
I don't know what to do.
I'm gonna get run over,somebody's gonna get killed.
And I said okay.

(43:16):
I said here's what I want youto do.
I said put on your hazardlights.
And I said I want you to workover into the right lane, into
the slow lane.
And so she's with me so far.
You know I'm.
I'm talking to her about likeI'm talking to you guys right
now.
I said I want you to work overinto the to-hand lane and I said
have you done that?

(43:37):
She said yeah, I'm over here.
And I said okay, I said here'swhat I want you to do.
I said when I tell you I wantyou to shift your vehicle into
neutral and then apply yourbrake and ease over onto the
shoulder.
And she's like no, no, no, thatwon't work.
So I'm like listen, this willwork.

Speaker 1 (44:01):
It'll shift out.

Speaker 2 (44:03):
It'll shift out, it'll get you in neutral and
then you can kill it.
You can turn the motor off andthen coast to a stop.
You can apply the brake, coastto a stop.
So she's trying to work herselfup to it.
She's like I just don't know.
I don't know, I don't know.
I'm like you know we're gonnahave to do this because you're

(44:25):
gonna get out of my range herepretty quick yeah and I said, in
order for me to talk youthrough this, we need to.
We need to do this now becauseyou know, once, once they cross
that I don't know what the magicis, but once they cross that
bridge there, about the 50 and ahalf going north, cell service
just goes away.
Oh yeah you know, and so, or atleast the, the service, you know

(44:48):
the repeater, the repeater thatcomes back to us.
So she, finally, she's, she'sworked herself up to it and I
said, okay, are you ready?
She said yes.
I said okay, shifted intoneutral, okay, got into neutral.
I said okay, now turn theignition off.
Turns the ignition off and Ihear, ah, I'm thinking, oh, this

(45:16):
is going to be bad.
She's gone off the bridge, thisis going to be bad.
And then, finally, she stopsscreaming and goes it worked.
I've got what seemed like 60 to120 seconds of this.

(45:40):
I'm planning my own exit on howthis is all going to go down.
What I'm going to say on thestand yeah, I don't know.

Speaker 4 (45:48):
if you've ever watched Bob's Burgers, you know
what I'm talking about.
Oh yeah, there's an episodewhere he's trying to teach his
daughter how to drive andthey're driving through an open
parking lot With one car, withone car in it and they're like
100 yards away and she's goinguh, and he's like, okay, you can
turn, turn, and they're 50yards at turn, you can do uh.

Speaker 3 (46:11):
And she just finally pow, so that situation right
there I couldn't imagine,because you must have been close
to the big.
I mean, that bridge is high,yeah, so I my first thought was,
like she's off, you're hearingher and again.

Speaker 1 (46:29):
That's that goes back to that old you know 1930s,
sitting by the radio with nomoving pictures.

Speaker 2 (46:34):
I have no idea what's going actually going on.
I have no idea where sheactually is.
I can see in general, yeah,because I've still got her on
the 911 line.
So it's continuing to ping, butit only cycles every so often,
you know.
So, knowing exactly where Idon't have a moving dot, oh, man
, you know what's weird?

Speaker 3 (46:52):
we could be sitting in dispatch center, the three of
us, or say you had three guysworking, three guys girls, and
the PD was up there and all of asudden the call would come in
the next thing.
You know, somebody's gettingout a book.
Okay, here's how to deliverthat baby.

Speaker 1 (47:09):
And while we're just sitting there, all calm and cool
.

Speaker 3 (47:11):
we're like what is going on?
Oh, this one's having a baby.
They can't get to the hospital,they're in the baby.

Speaker 4 (47:19):
I'm like.

Speaker 1 (47:20):
Or having to tell somebody to do CPR.
It's cool and it's calm, oryeah, or tell somebody how to do
CPR.

Speaker 3 (47:23):
I don't know how many times that's happened while we
were in there, just calm likey'all.
Have done it a thousand timesand probably had a lot of them
had.
I'm like man.
You should have saw me thefirst time I did CPR.
I'm like for real.

Speaker 4 (47:37):
I'm like this ain't the practice, dude.
We quit letting Joey do CPR.
He was like 0 for 4 there for alittle while.
Bless his heart, quit touchingthese people, I think he finally
got back on.

Speaker 3 (47:48):
He did get one.

Speaker 2 (47:48):
Yeah, but it's tough, man, just because you can't
perform it, you're having totalk to somebody who's in a
absolute panic, yeah, on how I'mdoing life saving, trying to
calm them down and and talk themthrough that and it's always
difficult.
You know some of the and I knowthis isn't the the lighter side
of things, but you know some ofthe more difficult calls that

(48:09):
we have to make in thoseinstances are the ones where we
know that the patient is notgoing to respond to CPR but the
family member is so distraughtthat if we don't give them some
hope until EMS can get there,that you know we're just going

(48:30):
to lose them, right, we're goingto lose the caller.
You know that they're justgoing to have a.
So if you can give somebody atleast the sense that they did
all that they could do, you knowthere's some closure there and
people don't think about this,but there's some closure there
that we can give to folks justby doing something like that.

Speaker 3 (48:51):
Yeah, I've never thought about that, because
people won't.
Yeah, there's some sadnessthere.
There's some grief that peoplewon't.
There's some sadness there.
There's some grief that's goingon.
There's some panic, even thoughyou know.

Speaker 2 (49:02):
Blaming yourself.
You were there and you tried todo something or you couldn't do
something and if you know thatyou tried and you did all that
you could do, somebody's walkingyou through it.
Most folks can live with thatand that's kind of the attitude

(49:23):
that we take toward it is thatwe'll spend the time and we'll
stay there with them and do thatuntil emergency services can
get there.
To give them that that's a goodpoint.
To give them that that's a goodpoint.

Speaker 4 (49:36):
I'll say we had an incident a while back with my
daughter and I won't say whichdispatcher it was, but she
deserves kudos because she'ddone excellent.
But my daughter had seizuresand she was eaten and had gotten
choked.
Had a seizure, got choked.
We didn't catch it immediately,turned around and she was

(49:59):
purple, not not breathing,lifeless, face down on her.
I mean it's awful, worst thingI've ever experienced in my life
.
I've seen, you know, I've seenfatalities, gunshot.
I mean just, you know, that wasthe worst thing I've ever
experienced in my life.
So I've got her doing what I wastrying to do.
You know, clear airways, clearpathways, getting ready, and I'm
to the point where I'm gettingready to start doing cpr and I

(50:24):
had tasked my wife with calling9-1-1 and she's hysterical.
So I know everything and I'mhearing her in the back and it's
like everything's coming out ofher mouth.
I was like they can'tunderstand.
You I'm not saying that, butyou know it's like they can't
understand.
But somehow whoever's on theother side of it and I mean I
know who it was but pieced ittogether and then got out who I,

(50:44):
you know, got enoughinformation to who I was and
then knew, you know, from thereand then, took it upon herself
to get, and they got anambulance there quick I think
the cool so it was that's,that's cool.

Speaker 3 (50:55):
That's awesome and she's good.

Speaker 4 (50:57):
She's good now Great yeah.

Speaker 3 (51:00):
One of the coolest, I think the dispatchers somehow
can speak crazy.
They can hear it, or they canspeak panic.
Yeah, it's like a language thatthey've developed, or they can
understand.
It's like learning elfish orsomething.
Because you say, because Iremember calling in on on on

(51:23):
something in my neighborhood andabsolutely could not and
everybody knows where I couldnot get out my address or the
road behind me and you know theroad well, yeah, I could not
think of that road.
I'm like just come to my houseand keep going.

(51:44):
You'll see somebody out therewaving and they were like who is
this?

Speaker 1 (51:49):
I'm like oh my gosh, you know it's just one of those.

Speaker 2 (51:54):
Yeah, I know the color you're talking about.

Speaker 3 (51:57):
And that was a devastator too I well, I got, I
was sitting there on a day offand got thought I'd lock the
door and somebody just walked inon me and I was like what?
And he's like you know, and I'mlike what.
So I mean I went I wasseriously sitting down to eat

(52:17):
like a sandwich, so I was at azero, you were at black.
I was in condition.
I was nothing Like I'm happy asa lark, just sitting here
getting ready to eat lunch andgetting ready to watch a
baseball game or something wason to having to go sprinting

(52:40):
down out of my row and liketrying to call my wife.
I mean, I'd done this at thispoint probably 19 years and
couldn't get out for who I wasor where I lived.
And I mean people are like youknow.
Finally, as soon as I said myname, they was like oh yeah, ok

(53:03):
yeah, what happened?
You know, I'm like, oh, it'sfreaked out.
I just went in a pure freak out.

Speaker 4 (53:07):
Well, it's different.
It's different when it happensto you.
So it's, you know it's.
You can deal with somebodyelse's emergency all day long
and as calm as you can be.

Speaker 2 (53:19):
And that's the thing that my wife said.
You know, she's she's been anurse for years and uh, back in
July of 09, I'd had a incidentat home, uh, before we ever
moved to London, and uh, myairway had gotten gotten
obstructed in my sleep and I wasout.
I was gone, wow, and you knowshe was doing what she could do,

(53:43):
calling 911.
We're there by ourselves.
The kids had spent the nightwith the family member and stuff
, and she told people on thebackside of that.
She said you know that all ofher nursing when it was hers
went out the window.
You know it, just you know.
And and I think that's thething is that you know we can.

(54:04):
We can be calm, cool andcollected on anybody else's
behalf sometimes but our ownyeah, yeah, that's, I mean it's.

Speaker 4 (54:11):
yeah, in our incident I was I mean it took me a
minute to be like okay, what doI do?
Well, you know, what do I do,what do I do you know?
And then it's, there's a momentof panic, and then you've got
to overcome that, to get Scarywhen it's your own, and that's
where training comes in.
But still, yeah, there's stillthat moment of panic and time,

(54:32):
you know.

Speaker 3 (54:36):
Yeah, that's like I couldn't imagine dispatching
during the tornadoes thathappened in East Bernstead.
Yeah, and I was in them.
I was up in East Bernstead atmy mom and dad's and heard it.
I mean my dad was like you know, lights flicker.
I mean it sounded like exactlylike a train, you know a freight
train, coming.
You're like whoa, and then wejust got a flicker and we went

(55:00):
outside.
I was like huh, you know, wenton up the road.
I couldn't imagine, though,dispatching the chaos that was
going on in that moment, because, you know, you set up your
command center, I think was atEast Burnstead Fire at the time,
and they were all victims ofthis.
I was like how does that work?
Why can't we use somebody else?

(55:21):
It's just weird.
The thought pattern is like man, half the guys that are on this
that are setting up command orinvolved are victims.
I'm like man, that's a freakyfeeling.

Speaker 2 (55:34):
Yeah, I mean and I'll argue all day long with anybody
on this that the folks thatwe've had over the last several
years, moreover, at the dispatchcenter here, are some of the
best anywhere.
Oh yeah, you know, professional, I would agree with that.

(55:55):
And you know and I'm not sayingwe're like every agency we
never, yeah, professional, Iwould agree with that.
I'm not saying we're like everyagency.
We're never.
About a thousand.
We've done pretty well.
Yeah, probably above average, Iwould say, especially for our
area.
That's just who they are,they're professional.

(56:17):
And that's just who they are.
They're professional when it'stime to hit the radios and hit
the phones, man, there's nobodyelse that you'd want beside you.

Speaker 3 (56:27):
It is amazing to see the flip from chilling out
Because there is a special nightshift, there was a weird
boredom and day shift on theweekend.
Sunday mornings were fun for usbecause we was up there cutting
up and somebody was cookingTimmy or Shannon, somebody was

(56:47):
cooking.

Speaker 4 (56:48):
Playing cards, doing something, something.

Speaker 3 (56:51):
Yeah, I don't know how many.
I remember there for a while itwas around Halloween, somebody
in there?
we'd watch the entire Halloweenseries, or Friday the 13th or
whatever, yeah, over a month ortwo, whatever it was, but it was
just like all of a sudden thatcall would come out and they
switch, boom, and I'm sure we doit too.

(57:13):
But you go from and it'straining, yeah, and knowing
what's going on.
And then the teamwork becausesomebody and I don't know how,
because I try to listen to howyou all hear each other, I don't
know if it's through theheadphone, I don't know how but

(57:33):
you could hear somebody withyour headphones on doing
something and you're like I gotit.
I got it and I'm like thatamazed me.
Yeah, because you were doingsomething, maybe on a different
call, that could reach over andhelp that person by looking
something up.

Speaker 4 (57:52):
Yeah, the amount of multitasking ability is
impressive.
Yeah, the amount ofmultitasking ability is
impressive.
Yeah, we do it on the otherside of the radio on a different
way.
But it's not that way.
We're not.

Speaker 3 (58:03):
I know my limitations Right.

Speaker 4 (58:05):
Yeah, I could never do dispatch.

Speaker 3 (58:06):
I could never do it For one.

Speaker 4 (58:07):
I don't have the patience.

Speaker 3 (58:09):
I felt like I was a decent cop, but there's no way I
could do it.
I am not Subpar cop.
Okay, I could not.
There's no way that I could doit on that side of the radio.

Speaker 1 (58:24):
A.

Speaker 3 (58:25):
I would want to go see the results themselves,
especially coming, and I knewguys I mean several guys Gary
Goob, some of these other guysthat would come in there and
deal I don't know, patrick,patrick still would do a shift
every now.
And then I'm like man, don'tyou want to just go out the door
and go take care of that?

Speaker 2 (58:45):
he's like absolutely I do you know, but when that,
and that's why they left thatseat to go.

Speaker 3 (58:50):
Yeah, get behind the wheel, but every now and then
you know they pull a shift upthere and hang out.
So so, yeah, what else you got?
I know you got some other funnyones.
We can't be so serious on this.

Speaker 4 (59:00):
That's not our no that's not our MO, no.

Speaker 2 (59:06):
Speaking of one of those ones that you know.
You had to wait for the story,the visuals afterwards, the
visuals afterwards.
So we're working nights andthere was a single vehicle 46 in
front of Cumberland Valley Bank, right next to Circle K.

(59:26):
Now that is about thestraightest piece of road that
you could possibly be on?

Speaker 4 (59:33):
Is this involving?

Speaker 2 (59:34):
a minivan.
I can't remember what type ofvehicle it was, but it does
involve no pants and a sex toy.
I worked that one.
I thought you did.

Speaker 4 (59:44):
Yeah, yeah, I worked that one.

Speaker 3 (59:47):
How come you always end up with sex toys.
I have no idea.

Speaker 4 (59:50):
They followed me through my whole career.

Speaker 3 (59:53):
And.
I'm the type of person thatlike I was always like a fist
fight.
He gets sex toys.
That's weird if I got into afight.

Speaker 4 (59:59):
It was somebody chasing me with a fist fight.
No, but I'm, and it's I don'tknow.
I'm the type of person like Iwould never go into the Purple
Palace to purchase anything, sowhy they followed me?
I mean, and I it didn't.

Speaker 2 (01:00:13):
It's like a magnet, but you know we're sitting there
and we start getting calls andseveral calls.
You know, about this, uh, aboutthis wreck.
And of course, when somebodytells you, well, somebody's
wrecked into the, uh, theparking lot of the bank, okay,
and like I said, it's just, it'sas straight and flat as a

(01:00:34):
football field right throughthere, I mean you would have to
be trying to roll over a vehicle, to roll one over there, but
everybody, you know.
So my immediate thought is okay, somebody's ran off the road,
you know whatever, maybe hit thesign, what.
And then it's like no, we'regetting, you know, reports that

(01:00:57):
this vehicle's on its top, yeah,and I'm like, okay, you know,
so we get everybody headed downthat way.
And of course, you know PD'snot far away, so guys get there
pretty quick and probably beforefire and EMS ever even had a
chance to get on the scene, yeah, and so there's a lot of radio

(01:01:17):
silence, which is really weirdfor a call like this.
Yes, you know usually.

Speaker 3 (01:01:22):
Yeah, usually, somebody on top they're calling
for like hey, where's?

Speaker 2 (01:01:26):
I can fill in the rest of that.

Speaker 4 (01:01:29):
So we get there and there's two telephone poles.
I mean this is an impressivewreck.
There's two telephone poles and, like he said, it's a straight
shot.
But there's two telephone poles.
I mean this is an impressivewreck.
There's two telephone poles and, like he said, it's a straight
shot.
But there's two telephone polesthere and somehow this woman
has not only wrecked but she hasflipped her van completely over

(01:01:50):
on its top goal, posted rightbetween the two telephone poles.
So we're like, you know, we'rerolling up and we've got the
same thoughts as how in theworld does somebody wreck like
this?
I mean, how does this evenhappen?
And we get there and we can'tfind the driver.

(01:02:11):
So we're getting out and we'rewalking around and one of the
other officers, we get to theother side and he goes what is
that?
And I'm looking and we're justkind of standing beside each
other.
I mean there's a female thereand she's bent over, she has no
pants on and she's picking upstuff that had fallen out, you

(01:02:34):
know cups and mugs and thingsthat had fallen out of the van.
She's okay.
I mean you know she'sphysically visibly okay but
she's not hurt.
But she doesn't have any pantson, doesn't have any
undergarments on, and at firstwe thought, okay, maybe she just

(01:03:03):
hadn't caught up to thegrooming standards of the ages.
But no, this woman had a tailthat was protruding from a
marital aid.
Oh my gosh, that was inserted.
Oh, oh, my gosh, that wasinserted.
Oh, oh, my gosh.
Yeah, so we just kind of andprobably longer than we should
have, we kind of just like atrain wreck, I mean, it was just

(01:03:26):
like, hmm, all right, I guesswe'll go gather information now.
You know, so Craziest thingI've ever seen.
Well, we know what, why she'sgreat well, we can assume you
got there well the conversationsafterwards you know how that

(01:03:47):
goes.
Our first thoughts was, and itwas about the time that OnlyFans
was getting popular.
So we was like, yeah, that'sprobably probably watch that
later.
Not as good as you'd think itwas getting popular.

Speaker 3 (01:03:56):
So we was like, yeah, that's probably Probably watch
that later.

Speaker 1 (01:04:03):
Not as good as you'd think.

Speaker 3 (01:04:05):
Oh my gosh.

Speaker 4 (01:04:06):
That's crazy stuff.
I'd almost forgot about thatone.

Speaker 3 (01:04:09):
You tried, you tried to forget.
Thank you for bringing thatback in.

Speaker 4 (01:04:15):
There's not enough bleach in the world to
completely erase that one yeahthat's hilarious, hilarious.

Speaker 3 (01:04:21):
I know you got something else there's gotta be
something else we can't eat.

Speaker 2 (01:04:24):
On that one well, I mean, there was, there was,
there was the, the keystone copsfoot pursuit that again, I
think, started at walmart andthis one was involved in one man
.
Danny, no, this one was uh wasDylan and Joey and Matt.

Speaker 4 (01:04:44):
Matt may have ended up over there boo, I think might
have been there on that one too, really.

Speaker 2 (01:04:48):
I think.
I think, was he there was hecould have been there with Joe,
I think it may have been.

Speaker 4 (01:04:56):
I think was he there.
He couldn't have been therewith Joey.
No, I think it may have been.

Speaker 2 (01:04:58):
I think Spanky was there Maybe.

Speaker 3 (01:05:02):
Or no, joey might have been at the sheriff's
office, maybe I don't know.
Let's hear this but anyway.

Speaker 2 (01:05:10):
So we get.
You know, typical shopliftercall there at Walmart.
Well, apparently, as soon asthey get 97 and get up there in
the parking lot, this guydecides that he's going to take
off over the hill and run upbehind Tractor Supply and of
course it's just an old, youknow, it's a parking lot for a

(01:05:31):
while and then once you start upthe hill it's just a rough goat
path kind of field back thereand there's a fence up there.
Well, dylan's kind of leadingthe charge on this foot pursuit
and he's running after this guyand trying to catch up with him

(01:05:51):
and I guess at one point he 46sout, takes a header and the guy
just starts giggling at him.
He stops running so he can laughat Dylan.
Well, it makes Dylan mad.
So he gets up.
He's starting to run at himthat much harder and the guy
gets.
I think at this point he's at astraddle of that woven wire

(01:06:12):
fence and Dylan takes a headeragain and the guy stops on top
of the fence.
Oh my gosh.
And they, they finally end up.
Somebody came from the whitleystreet side, you know, down that
little cul-de-sac where they'vegot those lots for sale.
Yeah, he was running up that wayand they ended up heading him

(01:06:33):
off over there, but uh that'sclassic and we had somebody and
I can't remember now who it wasthat was I mean, it was total
Keystone cops because you knowthey were following around and
trying to get.
And somebody came around thecorner there by the tobacco
store where you go in behind thebuilding and went to get out of

(01:06:55):
his cruiser and 46'd out on hiscruiser and 46 down on his own
door.

Speaker 4 (01:07:05):
Oh my god, I remember hearing that story, yeah that's
hilarious, that's good stuffI'm telling you if we had
recordings of just all all thestupid things that ended up
happening, because you're tryingyour hardest to get to your
buddies fast, to get this, andthen nothing ever.

(01:07:26):
I mean it's just comical.

Speaker 3 (01:07:28):
I'd like to write.
You know, you were just talkingabout your.

Speaker 1 (01:07:31):
My poop book.

Speaker 3 (01:07:32):
Yeah, I could write probably an entire book on stuff
that happened at walmart.
Oh yeah, I mean just crazinessthat walmart brings.
It's like this town is awesome,great little city.
And then there's walmart.
It's like its own little I don'tknow it's weird one time me, a

(01:07:55):
female officer that's stillemployed and lover to death.
We were at Walmart looking fora shoplift.
That ran outside and you couldsee the storm coming back
towards the west.
We're walking in the parkinglot looking, looking, and I look
back over at her and her hairis standing straight up like

(01:08:16):
static.
I said we got to go.
Yeah, we're going to get hit bylightning Pow.
That lightning struck right inthere.
I was like holy cow.
I was like she's like what Iwas like.
Your hair was standing up likeone of those Tesla machines.

Speaker 4 (01:08:33):
I was like holy cow.

Speaker 3 (01:08:34):
I was like thank goodness you were here.
You kept us from getting struck.
It was wild.
I've never seen anything likethat.

Speaker 2 (01:08:42):
It was crazy stuff One of the funnier ones that
actually didn't involve thepolice department one time.
You guys know, and we've allgot this strange relationship
with fire and rescue and thoseguys, they're just wired
different.
You know, those are the guys.

(01:09:02):
if, if, uh, if you guyslistening, run across them and
you don't know that they're withfire and rescue, they'll tell
you within the first threeseconds yeah but they, they've
usually they're the ones withthe radios on, you know way too
loud, going through the storeand you know stuff like that and
they do, they love to listen totheir radio traffic, you know,

(01:09:25):
on their RDOs or whatever.
And we had a call out at BushElementary and one of the staff
called and said hey, we needsome help.
We've got three kittens thathave gotten down the storm drain

(01:09:45):
and we don't have the equipmentto be able to unbolt it, to be
able to take the grade off toget them out.
We could reach them but we justdon't have the equipment to do
it.
And I said well, let me give acall to, you know, the chief out
there at Bushfire and see ifthey can get somebody to come
over and help you.
So I called him up becauseusually stuff like that you know

(01:10:09):
the cat and tree stuff we'llmake phone calls.
We won't give that out as radiotraffic, you know, right away.
We don't want to set the worldon fire just because something
that's really not an emergencybut somebody needs assistance.
So I called the chief or Iforget who it was that responded
and they said yeah, we can getthe equipment, we'll go out

(01:10:33):
there.
He said go ahead and drop tonesand give that out over the
radio.
Okay, you know, there's,there's, there's my eye roll for
all of you for all youlisteners out there.
Yeah, they felt it they saw itand so, uh, so I did you know,
and so I give it out.
And I give it out and I saidyou know, there's, uh, there's

(01:10:55):
three kittens that are are, uh,stuck in the storm drain.
They need equipment to to beable to get the grade off.
Uh, it's bush elementary therein the, in the pickup lane.
So literally 30 seconds after Igive that call out, I get a
call from chief of the rescuesquad.
Don't you think that the rescueever been paid you after that?

(01:11:19):
First, what are you talkingabout?
I mean, I understand it'stechnically confined space, but
he's like no, you've got threekids in a storm drain, we need
to be going out.
And I was like no, threekittens, yeah.

Speaker 4 (01:11:38):
Meow Baby cats Meow, meow, meow.

Speaker 2 (01:11:42):
And you could just hear the air go out of him when
I tell him he was like, oh yeah,and I got the he was amped up
to rip you.
Yeah, he was, you know, becausethey love that.
But I got the benefit ofhearing later through his
daughter that his wife looked athim and said we just let

(01:12:05):
Shannon do his job.
Nah, that's awesome, good.

Speaker 4 (01:12:11):
That reminded me, though, of a story where a
dispatcher got to actually cometo my rescue.
It was at McDonald's he's notworking there anymore but Austin
and not really to my rescue,but I didn't have anything else
to do.
A car had hit a coyote on theinterstate and got off at that

(01:12:33):
exit at the McDonald's, and it'slike shift change.
I was like, yeah, I gotta seethis, because it was stuck in
the grill of the car.
Yeah, yes, oh, so I get there.
I was like, ah, well, I'll go,you know, pull it out and throw
it off in the woods or whatever.
No, I get there and it's stillalive.
Oh no, not only is it stillalive, but it is very pissed off

(01:12:54):
, I'd say.

Speaker 3 (01:12:55):
It doesn't work when pissed off hits the couch yeah.

Speaker 2 (01:12:58):
Stuck in a grill.
By that point I was supervisingthat shift and Austin was like
you want me to go get it.
I said you know, it's not thatbusy, go get it.

Speaker 4 (01:13:12):
I'm glad Because we had called animal control and
they were like they asked whatthe situation was and I was like
, nope, good luck, godspeed yeahwow.
And so I was like, all right, soI don't have anything.
So I ended up, austin got thereand he's like, well, we could

(01:13:35):
throw it in the back of my truck.
He had one of those tonneaucovers.
I was like that's a good idea,we'll do that.
But how do we get it out?
Cause I ain't touching thisthing.
And uh, so I ended up takingthe string off of my stop sticks
, making a noose out of it,running it through they, it

(01:13:57):
through.
They were doing constructionwork on the mcdonald's.
So I stole a piece of pvc pipe,ran the news through as a pole,
hooked it around the the coyote, jerked him out and then we
checked him into the back ofaustin's truck.
So we're looking at it and Iwas like, well, it kind of acts
like it's not doing so well, somaybe it'll just die.
So we're, you know we're weclose it up, close up, tailgate

(01:14:19):
it's.
You know it hunched up in theback of the in one of the
corners and I was like, well,I'll go get his information and
you just hang out and we'llfigure out.
It was too close to put it outof.
You know, I couldn't dispatchit there in the parking lot of
mcdonald's couldn't shoot upthat guy's grill either.

Speaker 3 (01:14:36):
No, and you all would have missed, because we already
know about groundhogs.
Yeah, point blank.
I might have been right.

Speaker 4 (01:14:44):
Maybe, maybe.
So I go get the rest of theinformation and all that.
And everybody's sitting thereamazed at what they just saw,
because it was your genius of myMacGyver skills, yes,
absolutely.
And uh, I was like, well, I gotall, got all his information

(01:15:05):
and got him back on the road andhe's out.
So I said, well, now what do wedo?
And austin's like I don't know.
I was like that's in yourtrucks your problem.

Speaker 3 (01:15:13):
Yeah, I gotta go.
I don't see so shift summer.

Speaker 1 (01:15:14):
I gotta go.
So I was like well, maybe we.
That's in your truck, it's yourproblem.
Yeah, I got to go.
I got to sleep my shift's over,I got to go.

Speaker 4 (01:15:17):
So I was like well, maybe we can get it out and just
throw it over in the woods.
Maybe it's dead by now.
So we open it up.
Oh no, it's not dead, it's justpacing in circles in the back
of his truck.
Oh Okay, he said we can releaseit over here on the hill going

(01:15:38):
up to the church and maybe it'lljust go on.
So we open the tailgate and werun away.
It won't come out.
It won't come out at all.
So Austin ends up in his genius.

Speaker 1 (01:15:55):
Throws it in reverse, hits about 30-mile there and
slams on the brakes.

Speaker 3 (01:15:57):
Shoots that coyote straight out of there, it just
hits its feet running, though,really.
Yeah, I wonder if you wouldhave got bit, if you would have
turned into like a what wouldthat be called?
Like a were-coyote, I don'tknow, that'd be funny, maybe it
did.
Man I've seen it is impossibleto be in your all's mind on some

(01:16:24):
of the crazy calls that go thatyou give us and then not hear,
like the radio silence for aminute.
You're like I gotta know whatthese idiots are out there doing
with this, I could imagine,because you're come back and
tell us what happened.

Speaker 4 (01:16:37):
Well, I mean, you can't get out on a call and it
be something simple, You've gotto try and solve it.
I mean that's.

Speaker 3 (01:16:45):
Or even more, like you've not heard anything from
the PD, you've not given out,you've not dispatched anything,
and then you hear well, that'syou know.
Roby was notorious for justsaying oh, that's stupid looking
, or you know something on theradio, something that we saw.

Speaker 4 (01:17:01):
Yeah, because we'd be following each other.

Speaker 3 (01:17:03):
Well, did you see that?

Speaker 4 (01:17:05):
Yeah, what did y'all?
Say I know it, and so nightshift we've talked about this
quite a bit was a lot more laxon the radio traffic than day
shift was because all the brasswent out to smack your pee-pee
for saying something youshouldn't have done.

Speaker 2 (01:17:19):
Yeah, the professionalism usually dropped.
Well, it was more slanglanguage.
Yeah, it's like, you know, likeI was saying earlier.

Speaker 4 (01:17:27):
You know, if I want something repeated instead of
you know, instead of saying the10 code, I'd say can I get that
one more again?
You know I'd pop off and belike, or you'd say, well, I
didn't enjoy that.
You'd say something like, yeah,I was against it from the
beginning.

Speaker 2 (01:17:42):
I was against it and there was for it.

Speaker 4 (01:17:45):
Oh, man, or you'd get , I think, my favorite phrase
and it's like Morse code, but Ithink my favorite phrase that
ever came out of dispatch isma'am, ma'am, ma'am, ma'am,
ma'am ma'am ma'am, ma'am, ma'am,ma'am ma'am, ma'am.

Speaker 3 (01:18:02):
Or somebody like Paul .
Paul would get fired up onsomebody.
What did he say?
Oh, he just, I just they'd getfired up.
You're like there's no reasonto get that torqued up over that
.
Was there Torqued up over that,wasn't it?
They're all right, they'll beall right.

Speaker 4 (01:18:20):
It's funny.

Speaker 3 (01:18:25):
We had some good time , man.
I've been in there one time andthere was a storm coming
through I guess it might havebeen a little tornado or
something.
That kind of hit out at LeviJackson when me and Hump was
working.
Me and Doug were working Ican't remember who.
I was out, I was in dispatch andthat dang, that siren going off

(01:18:48):
when you're in the back lotthere, is deafening.
For some reason they weretrying to get the siren on.
We had Tornado 1 in the head.
You trying to get the siren on,turn it on.
Like we had a tornado warningto hit.
You need to get it out there.
For some reason it just wouldnot hit.
So they were over therepanicking on that and Doug was

(01:19:09):
out at Levi Jackson.
I guess he had an uncle.
Somebody was out there campingand he was in the middle of it.
He was like spinning around,went off the Oz or something.
I don't know where he was.
I was like he said why did you?
They were over there trying toget the thing off to warn
everybody Like, hey, tornado,why did that?

(01:19:30):
Hey, I'm in a tornado.
I was just freaked out.
I'm like guys, I don't knowwhat to do right now, but it was
just weird to see, like whenstuff didn't work.
Oh man, because the job andthat's another job that nobody
really knows is their dispatchhas got to warn.

(01:19:51):
They're giving out a storm,like, hey, severe storms coming,
and that's freaky too, too,because they're stuck in there,
which I I don't know if it'stornado proof in there or not,
but I know they have to sit offthe, the siren and all that
stuff in there.
It's freaky in there when ithappens.
I've been in there it's it'swild stuff.

Speaker 4 (01:20:14):
Goespatch is also the first person you should call
when your electric goes out.

Speaker 2 (01:20:21):
Apparently that's it.
That's a thing Everybody youknow.
When your electric goes out, ifyou fail, one of the craziest
things they ever did utilitieslending utilities after hours
they rolled their phones todispatch.
So if somebody calls in andthey've, and the intended

(01:20:48):
purpose is is that if they havea water leak or something like
that, they can call, we can setoff a pager for whoever's.
You know the on-call and thengo take care of it.
What happens is I get to arguewith somebody who swears up and
down that they paid their waterbill on time, right, yes, and
now their water's off.

Speaker 1 (01:21:11):
And I, you know, I love it.

Speaker 4 (01:21:12):
Ain't nothing I can do for you, sir, yeah.

Speaker 2 (01:21:14):
I would love to be able to help you, but I am
unable.
Yeah, yeah.

Speaker 3 (01:21:18):
I don't know how many times we get called dispatched
seriously over to turningsomebody's electric on starting
pilot lights for people.

Speaker 4 (01:21:27):
But you know, I don't mind.

Speaker 3 (01:21:28):
I didn't mind it.

Speaker 4 (01:21:29):
No, I don't mind that .

Speaker 3 (01:21:32):
Getting possums out of people's houses.
I did mind that because I wasor snakes Gosh, they get a kick
out.
I think dispatch got a kick outof it If a snake was.
I don't know if they just knewI was scared or something, but
it'd be like I've got.

Speaker 4 (01:21:48):
I've got a good story that I'll let Jake tell it.

Speaker 3 (01:21:51):
But Jake's terrified of snakes One time these people
come from Manchester orsomewhere and this snake had
ridden across.
I mean a big old, long black,you know some kind of anaconda,
I don't know king cobra, they'reall the same to me.
But dispatch gives out.
They're like hey, this peoplecalled.

(01:22:13):
They've got a snake in there.
They've seen it pop its littlehead out in the hood.
It's like where the windshieldwiper it's like.
Looked at them, I'm like, oh, Iremember thinking, but I was
like at Kroger and I was like Ican't not answer this.

(01:22:34):
And sure enough, we get thereand I'm thinking, maybe like a
little garter snake that's maybesix inches long or something.
No, well, this thing, when wefinally get it out of there,
it's as long as that car.
Jeez, I've never been more.

(01:22:55):
I've lived in the car and andbeing chasing around I can
dispatch that.
I was like I don't know ifyou're supposed to have that.
His exact words were thatthat's just a agricultural tool.
I was like, hey, good, that's agood call.

(01:23:17):
Who was?

Speaker 2 (01:23:17):
that Ben oh man.

Speaker 3 (01:23:21):
We had some fun.
I can't wait One day Hopefully,I don't know.
I've not asked the new guys orany active guys to come on yet.

Speaker 4 (01:23:32):
I don't know I don't right now.
No doubt I don't know that theadministration would let them
come on.

Speaker 3 (01:23:37):
But we don't know, I don't right now, no doubt I
don't know that theadministration would let them
come on.
But we've had some fun.

Speaker 4 (01:23:41):
There's so many stories and I know he would love
to tell there's a lot ofstories that I would like to
tell with him here, so that Ican make fun of him.
But I hate to make fun of himbehind his back?
I will, but I hate to Well youknow.

Speaker 2 (01:23:54):
Behind his back I will, but I hate to Well you
know it's hard and these arekind of some minor infractions
so I don't think it'll doanything major.
But working the radio, thenight that he called in it had
been snowing and stuff and TCwas his sergeant.
Are you sure?
Is this the?

Speaker 3 (01:24:14):
night it snowed.
Yeah, is it when he wrecked anAR dike?

Speaker 1 (01:24:18):
No, this wasn't the.

Speaker 2 (01:24:19):
AR dike.
This was on the quarter rightat the end of Slate Lake oh,
this one right now when thelittle pawn shop is right there,
yeah, and they were up therelooking for somebody or looking
for a vehicle or something, andof course it didn't pan out.
There wasn't anybody around bythe time they got over there.

(01:24:41):
And he's, you know, he's beenover here for like five minutes
at the time, yeah.

Speaker 1 (01:24:55):
And he.
I don't know if he was tryingto turn around or whatever, but
he just keys up and goes.

Speaker 3 (01:25:04):
I wrecked.

Speaker 2 (01:25:06):
Oh, he's funny, and so we're trying to figure out.
You know, what do we need to do?
We need to send a wrecker outor whatever.
And I guess TC helped him outof the driver's seat and got in
himself and drove it out of theditch.

Speaker 3 (01:25:21):
That's funny.
That's because we're all adrive.
My favorite them guys listensnow.

Speaker 1 (01:25:34):
They try.
You know snow at shift change.

Speaker 3 (01:25:35):
Guys were trying to get to work.
It was tough but we were goodwith getting the overtime being
like you guys, stay put becausethe salt trucks will get out
there and take care of that.
In about 20 minutes to an houryou can get, you know, unless
it's a monster snow, most of themajor you know until these cold
snaps like this.

Speaker 4 (01:25:55):
If you had ground clearance, though, aside from
the rear-wheel drive Crown Vickswe had.

Speaker 3 (01:26:02):
Those things would still go because we had so much
stuff in the trunks of them.
Well, that's true, they wereunbelievable.

Speaker 4 (01:26:07):
But if you had it with all-wheel drives.
As long as you had groundclearance and weren't pushing
snow, they would go Chargersjust didn't have it that good.
They didn't have the groundclearance they needed.

Speaker 3 (01:26:17):
But they were all-wheel drive, but they liked
to get high-centered easy.
But you know, they're comingover, we're like, we're good,
and then you hear, well, we'vewrecked over here, or I'm stuck.
I'm like, oh my gosh, if theywould have just waited a hot
second, you know, they wouldhave been fine.
But it was.

(01:26:38):
Who was it?

Speaker 4 (01:26:39):
Was it Jim Tom that stepped out of his cruiser one
time and then down into theditch?
Yeah, it was piled full of snowand he just stepped out.

Speaker 3 (01:26:47):
He thought, yeah, I think he might have got hurt on
that one for a hot second, Ithink he did A little bit One of
them he got hurt on.
That's funny.

Speaker 4 (01:26:56):
I wish he would come on, but yeah, we got.
He's antisocial these days.
Yeah, I've tried, I've been.

Speaker 3 (01:27:03):
Maybe if we put enough guilt on him, he'll come
out.

Speaker 4 (01:27:06):
If I buy him a pop, he might come.

Speaker 3 (01:27:07):
Yeah, he might do that.
I think you guys in dispatchare just heroes, you know, just
heroes.

Speaker 4 (01:27:18):
You don't get enough respect.
They really don't.
And and we on the police side,I know we there's a lot of times
that we bad math, you and beinglike, well, why do they?
You know you get too muchinformation.

Speaker 1 (01:27:29):
I'm sure, I'm sure.

Speaker 4 (01:27:33):
But that's the thing with police officers If we're
not complaining about something,we're not working, we're not
breathing.
But dispatchers don't getenough respect and they deserve
to be in the line of firstresponders.
There's definitely a specialplace in my heart for
dispatchers A good dispatcheranyway Some of them.

Speaker 2 (01:27:56):
There's a special place for them somewhere, yeah,
somewhere else yeah.
Now you know, it's one of thosethings that there are.
There are a lot of people whoyou know.
Every year they're championingthat cause, trying to get
dispatchers recognized as firstresponders and stuff like that.
But if you talk, talk to theones who who just they do the
job because they love it, theylove their community, they want

(01:28:18):
to serve.
They could care less.
We know who we are, right.
It's one of those things whereyou're You're not doing it for
that, anyways, you're confidentin who you are and what your
contribution is.

Speaker 4 (01:28:30):
You don't need the pat on the back yeah.

Speaker 3 (01:28:33):
But it's nice, when you can.
I mean for me to be able totell you guys how much I
appreciated y'all through mycareer.
And still I'm still involved alittle bit in a different
capacity, but I don't rely ondispatch as much, but I have
called and needed.
I try not to call.

Speaker 4 (01:28:54):
When I got out, it was like my goal.
I was like I'm not callingdispatch, I'm not going to be
that person, I wouldn't call.
When I got out, it was like mygoal.
I was like I'm not callingdispatch.
I wouldn't call dispatch when Iworked at dispatch.

Speaker 1 (01:29:02):
I'd see something happening on the side of the
road and I'm like that looksgod-awful Somebody?

Speaker 4 (01:29:06):
ought to call about that.

Speaker 3 (01:29:08):
There's a suspicious man walking down the street.
I wonder how many calls they'vetaken today, on a snow day and
on a Friday.

Speaker 1 (01:29:18):
I'm going to leave them alone.

Speaker 3 (01:29:19):
I'm going to drive around this wreck right quick
and just keep going.

Speaker 2 (01:29:22):
They're good, you've got some that do and then some
that don't.
They'll be listening to theradio and they'll still call hey
, what's my boys got going onout there?
You're listening to the radioobviously because you're calling
me about what's going on youknow you'd be in the middle of
some hot call or something andyou've got to stop and explain

(01:29:43):
to somebody, it's morefrustrating or whatever.

Speaker 3 (01:29:47):
I'm sure than hey a call up there.
Hey, what's going on down here?
I saw three fire trucks andcity police.
What was I got?
A whole lot of none yet.
Chief, just turn on your dangradio, you'd find out yeah
exactly my bad, I just my bad.

Speaker 2 (01:30:11):
I can watch and see.
Okay, who's going by.
Yeah, 46.
Yeah 46.

Speaker 3 (01:30:15):
Yeah, exactly, especially if a squad's going
out, If rescue squads are goingout by themselves, it's probably
drowning out at the lake,something like that.
If it's just them Fire andrescue's going out, it's a wreck
.
It's a wreck, yeah.
So it's just different.
You can kind of tell anymore.
But all them years everybodythought I knew everyone.

(01:30:38):
Like hey, your name was droveby my house.
Well, you're on the way to thehospital.
Do you know what's going on?
I'm like well, the hospitalmoved from on Snyde Street to
just past your house now.
I'd say they're going to thehospital I don't know.

Speaker 4 (01:30:53):
Quite often Well, we're about out of time.
Have you got it?
Got another good one that youwant to close us out with?

Speaker 2 (01:31:03):
um, this one.
It's probably not quite as ashilarious as it is.
It was just a.
It was funny in in the way thatyou know it's like this stuff
never happens, Right Kind ofcall, and it was.
I think the funniest thingabout it was, you know, if it

(01:31:24):
hadn't have been for somebodytrying to go the wrong way on
the interstate that they endedup bailing out of their car,
then the one-legged unit thatwas in pursuit that wasn't even
supposed to be out of the car,then the one-legged unit that
was in pursuit that wasn't evensupposed to be out of the office
ends up with the 1015.

Speaker 4 (01:31:43):
Yeah.

Speaker 2 (01:31:44):
Because we had and we used to have.
They don't have it thereanymore.
I'm jealous, but we used tohave an alarm monitoring system
in there.
I remember they don't have that,they don't have it anymore and
so they had most of the banksaround were tied into it, some
private residences, things likethat and you'd have the thing.

(01:32:07):
Go off periodically, call themup, yeah, everything's fine.
Okay, and of course we alwayshad the little song and dance in
the city with the banks youknow about.
You know, go out and I have theplacard up at the drive-thru
and stuff like that.
Yeah, so we get a call from, orwe get the alarm first, and

(01:32:32):
then the call from, fort Bankover 1006 and 192.
And they've actually beenrobbed.
There's a woman comes to thedrive-thru with a gun in a
minivan, a blue minivan, and shehas robbed them.
Yep, okay, through thedrive-thru, through the
drive-thru.
It's amazing, now she had uh,she's not done.
She's not done, hmm, so we'reworking that and we're doing

(01:32:53):
everything we can do to geteverybody there, get all the
information we can get, becauseyou know we're trying to get
units in the area, all that.
So in the middle of doing that,the alarm panel goes off again
and I'm like you know,somebody's bumped the thing and
I look over at it and it'sCumberland Valley Bank over in
the shopping center.

Speaker 4 (01:33:15):
On the same end of town, half mile down On the same
end of town, you know half amile down.

Speaker 2 (01:33:19):
So we're getting ready to call them and they
actually call us.
You know, before we can evencall them, they've actually been
robbed by a woman in a blueminivan through the drive-thru.

Speaker 4 (01:33:34):
See, that amazes me.
Right there, I would behard-pressed to be robbed
through a drive-thru.
See, that amazes me.
Right there, I would behard-pressed to be robbed
through a drive-thru.
They'd be like I'm going toshoot you.
I'd step to the right.
No, you're not.
No, you're not no.

Speaker 2 (01:33:48):
It was what it was.
Yeah, so while just about thetime units are starting to get
in the area of Fort Bank, nowwe're giving out Cumberland
Valley.

Speaker 3 (01:34:01):
I had came from, maybe right here at Station 2.
I feel like I was here forwhatever reason and I was coming
on 192.
I was decently close when thesecond comes out.
So I'm like they're comingtowards me, I'm like the way

(01:34:24):
it's going, I'm like, I'm goingto meet them.

Speaker 2 (01:34:25):
Yeah, they're working that way.

Speaker 3 (01:34:26):
And then I didn't meet the vehicle so I turned up
Wheatley Street, I think someother units were like ah, it's
got to be, you know, becausethere's another bank right there
.
We're like they're gonna hit.

Speaker 2 (01:34:39):
I think it was uh, what's that?
Uh?

Speaker 3 (01:34:40):
fifth, and third whatever first trust.
Yeah, truest now, whatever itwas back then, truest was the
next one in in line right thereI'm like they're coming right
here.
I've got them.

Speaker 2 (01:34:49):
It wasn't me it wasn't me though.
So then you know we're, and ofcourse we got every available
unit.
Is, you know, out there justbuzzing around all over the
place, and poor burt was onlight duty, he, that was when he
missed his knee up, yeah, andhe was confined to the pd and

(01:35:09):
with this one he couldn't, hecouldn't help it.
So he jumps in the car, he'sgonna go help.
Look and uh, he gets over thatway and he calls out that he's
over around Parker, you know,coming from that way.
And so about that time we startgetting calls that a blue

(01:35:33):
minivan has tried to get on thesouthbound exit ramp going north
, and so we give that out andshe wheels around and ends up
turning down St Joe Lane.
And when she does, bert'scoming the other way, because by

(01:35:53):
the time we gave that part ofit out, he started heading over
that way.
Because by the time we gavethat part of it out, he started
heading over that way, andinstead of trying to blow by him
or going out by the hospital,where you got a little running
room, she decides she's going todump it behind the church there
over the hill.
Well, once you do that, there'snothing but a circle.
Yeah, you know, and when shegets down below the church she

(01:36:18):
bails out and runs off and, ofcourse, the only person to get
in foot pursuit is the one guythat's not even supposed to be
out of the office.

Speaker 4 (01:36:21):
Yes, and I remember Derek saying.
He said I think you might bethe first unit Talking to him.
He said you might be the firstunit that ever gets written up
and an award at the same time.

Speaker 3 (01:36:34):
Yeah, he sure did.
And what was even moreremarkable, well, the other unit
involved that helped him out,maybe helped get her back up or
whatever.
Was Holiday and it was his lastday ever, that's right.

(01:36:55):
Yeah, he was retiring like thatnext day or two.
I mean, I was like you got aguy that's going out the door
and again.

Speaker 4 (01:37:06):
Retiring.

Speaker 3 (01:37:06):
Yeah, and somebody with a one-legged officer
running, and the two that catchhim were like Because I swear I
was still stuck down there.
I was like what's the chances?
You know, by the time I getdown there they're already 10,
15, they've already rested andI'm like wow and if that call
couldn't have gotten any crazier.

Speaker 2 (01:37:26):
In the middle of all that going on, I get a call from
this lady.
She's in a panic and she's outat the out in the county right
around Reed Valley and MapleGrove, yeah, and she's saying
that somebody's stolen her carand they've kicked her out of
her vehicle.
She was basically carjacked,yeah, and I said, well, what

(01:37:48):
happened?
She said, well, I was at StJoseph Hospital and this lady
said that she needed a ride.
So I gave her a ride and we gotout here at the end of Reed
Valley and she pulls a gun on meand forces me out of the
vehicle.
I'm like, okay, what's thedescription on the vehicle?
Well, it's a blue minivan.

Speaker 4 (01:38:09):
Same blue minivan Same blue minivan.

Speaker 2 (01:38:10):
So the lady that was doing the armed robberies at the
two banks had carjackedsomebody and was using somebody
else's vehicle to do it.

Speaker 4 (01:38:19):
Listen you never get to solve two crimes at once.

Speaker 3 (01:38:24):
like that, ever it never falls into place.
Like that.
That was a wild call yeah.

Speaker 2 (01:38:31):
And a good catch.

Speaker 4 (01:38:32):
I mean that was a quality action on those units
I've seen yeah.

Speaker 3 (01:38:37):
That's a rarity, and good dispatching.

Speaker 2 (01:38:39):
Yeah.

Speaker 4 (01:38:39):
Get them in their area at the same time.

Speaker 2 (01:38:41):
Yeah, I mean that's you know and, like I said,
people don't understand howdifficult that is to do quickly
it's a lot of juggling.

Speaker 4 (01:38:48):
Yeah, a lot of quick.
Yeah.
It was always hard for me, likewhen we would have something on
the interstate, because you'vegot to sit there, you've got to
stop and think, okay, what's mybest route?
They're going, you know whichway do I need to go to head them
off?
Because you can't just jump onthe interstate and try and catch
them at Mach 30 or whatever.

Speaker 3 (01:39:09):
Oh, it was funny You'd be like why is dispatch
giving us this call, comingsouthbound at the 55 mile marker
?

Speaker 4 (01:39:21):
Because it's going to make it to us.

Speaker 3 (01:39:24):
By the time we could get somebody out there we were
the next in line, or it would belike you know, I'm sure, the
juggling act.
Okay, they're at the 44.
Let's just go ahead and callCorbin in post.

Speaker 4 (01:39:39):
Yeah.

Speaker 3 (01:39:40):
Because there's no way to sit.

Speaker 4 (01:39:41):
Unless they get off the ramp.
You know, get on the exit ramp.

Speaker 3 (01:39:45):
They might give it to us.
That would be like we got aunit right at the 38 mile mark
or something and you just getlucky, but you had to do some
calculations and figure outwhere.
Alright, I know this group.
Meh, they're all in the backlot right now.
Or you look out and you'relooking the entire police

(01:40:11):
department's right here indispatch eating popcorn.
I want to give it up Laughter.

Speaker 2 (01:40:18):
Laughter, this is the room right here in dispatch
eating popcorn.
I want to give it up.
This is the room clear.

Speaker 4 (01:40:23):
That did happen quite frequently.
They'd get the call.
They'd look over their shoulderand say can we give this out?
Yeah, Somebody start walkingout the Go ahead.

Speaker 3 (01:40:33):
You're trying to cover the.
The fastest way to clear islike um Rock Castle or SO or
Corbin's In Pursuit boom, you'regone.

Speaker 1 (01:40:45):
That's a fast way to clear out the anywhere.

Speaker 3 (01:40:47):
So yeah, oh, this has been fun we gotta do this more.

Speaker 4 (01:40:51):
Yeah, I'm glad, definitely glad to have you,
glad to glad to catch up it'sbeen way too long Hopefully.

Speaker 3 (01:41:01):
I'm glad you didn't ask me to go to a football game
this year, because I probablywould have not wanted to, and
you endured.

Speaker 2 (01:41:07):
I gave my tickets up, I knew what was coming.

Speaker 3 (01:41:12):
We'll definitely go again when they're good, but
we've had some fun.
It's a joy to have you onyou're always welcome.
I want to do a lot.
We've talked about this severaltimes people are going to quit.

Speaker 4 (01:41:28):
Get tired of listening to us talk about it.

Speaker 3 (01:41:30):
Just do it already and I'd love to have you there
from that perspective too,because that would be a fun way
to be like no you idiot.
That's not that's way to belike no you idiot.

Speaker 1 (01:41:39):
That's not how it went.
Let me tell you how it went.

Speaker 3 (01:41:41):
So it'd be fun, but thanks for being on.

Speaker 4 (01:41:44):
It's been a pleasure, absolutely All right, guys,
catch us on the next episode.
I did some pre-sign.
I did some pre-sign.
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