SUMMARY:
In this episode, Jamie and Audrey do some recap of previous topics to clean up some loose ends before delving into a variety of topics including Apple Pay, iCloud Backups and Storage options, and the all important question “Where’s my data?”. We break down the common confusion concerning multiple accounts (Apple ID, Gmail, Comcast, etc) using the same or different email addresses and what information (Mail, Contacts, Calendars, etc) is syncing through that service and how to look at it as one big data set or segment it down to look at one account / service at a time. And finally, we discuss AppleCare+ and other insurance options, common damage and repair issues including broken screens and batteries, and the main difference between the Apple Universe and the Android/Windows platforms.
TOPICS:
- Feelings check-in
- End of last episode convo about SIRI and paranoia
- Other devices list also - Google Home, Amazon Alexa
+ Poop song royalties from Amazon smart speaker
- 2 question recap
- Photos
+ BackUps - where’s my data?
+ iOS 16 features
- Multi-layer image on Lockscreen
- iCloud BackUp - WiFi, Locked, Charging
- iCloud Storage rundown/breakdown
+ Alert when full
- Advantages to Apple Pay
- Where’s My Data?
+ Mail, Contacts, Calendars, Notes
+ Different data syncing from multiple / different accounts
- Using multiple calendars to color code
- Hide or segment data from yourself in Mail, Contact, Calendar, etc - Uncheck calendar to see simpler view - All Mail vs each Inbox
- One big list or segment out to each account
- Default account for Calendar and Contact in Settings
- Learn and understand for yourself vs just paying someone like me to do it for you
- What is iCloud and how do I get to it?
- iCloud.com - use the website to see the server copy of data
- Android to iPhone but staying with PC - Apples to Oranges
- iCloud Desktop for Windows?
- Do you need the Cloud?
+ Yes - backups and online version of data
- JMac likes Refurbished devices
Mark as Played
Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Jamie (00:00):
Hello, everybody, welcome aboard episode four. Here we are
me and Audrey Isabel. Say hi toeverybody, Andre. Hi, everybody.
So how are we doing this week?
How are we? How are we feeling?
Or I know last episode, lasttime you said I have so many.
That's just don't go. And I gaveyou that one last question about
(00:23):
hey Siri. Right?
Audrey (00:27):
Well, I'm at so much more peace after that
conversation, because I don'tknow what was happening with me.
But I was so paranoid last week.
Jamie (00:36):
Yeah, it happens. Like,
Audrey (00:38):
I'm talking about a whole bunch of stuff that people
can't hear. It's just like, allof a sudden, I'm like, Oh, my
gosh, am I gonna be one of those
Jamie (00:46):
twice? Since we've had that conversation? I've had
something show up in my Facebookfeed as an ad that I was like,
How did it know that? Like, youknow, I didn't search for it. I
just I mentioned it to theneighbor over the fence, and
then all of a sudden, I'mgetting matched for it. So I'm
gonna say one thing about thatconversation real quick. Of
course, I'm an apple expert. Andwe were talking about Apple
iPhones, watches, home pods, andthings like that. But other
(01:08):
things could be listening to.
And I didn't really say that Ijust want to say again, if you
have an Amazon Dot, you know,the Google Home. Right? These
are other smart speakers, andthey have the same sort of
capability. And they very wellcould be listening. Also, there
was a very funny on NPR, thatthere are a musician artists
making songs about poop. Andthey're making a ton of money by
(01:30):
having songs with the word poopin the title because little kids
get around the Amazon dot andimmediately just want to say
dirty words, like they talkabout poop. And then it does it
and they're getting all theseroyalties. They're making all
this money. And it is it's true.
There's a niche of musicalartists that are writing songs,
(01:53):
specifically, because they knowthat little kids scream that
word into an Amazon speaker andtheir parents aren't around and
the song starts playing and theycan't royalties. And it's a
thing. Last week, we talkedabout Apple IDs, right? And
you've got your Apple ID, and itcan be any email address, and
you're gonna password with it.
But the confusion that emailaddress could also be your
(02:13):
Google login, it could be yourAmazon login, it could be that
email address can be used inmultiple systems. But it's
confusing that I'm using a Gmailemail for my Apple ID sometime,
maybe you have a yahoo.comemail. And I'm using that to log
into Google. And that can getreally confusing and not just
for switchers, not just forAndroid to Apple switchers. But
for everybody. Also, we had twotopics that came up last episode
(02:37):
that we said will come up inlater episodes. And so I wanted
to remind us what those were, ofcourse, there's the photos
conversation, and that is huge.
And I don't know if that's yourpriority, and if it is that we
can start talking photos. Thenthe other question was, where's
my data? Where's my pants? Like,are on the Lego Movie? Right?
(02:59):
Where's my pants? Honey? Where'smy data? Where does my data go?
Or where's my data being stored?
And the question that you askedthat really signified that was,
where's my backup? Am I backedup? So do Can we have a quick
conversation about that? Andthen we'll jump into Photos.
Audrey (03:18):
Because I don't like to really wait on this stuff too
much. Right? If we've touched onit, it's like, now, you've got
me thinking. Right. And so sincelast time, I've been thinking
more and more about my data andmy library and where is
everything? And how can I get toit and quit? I want to quit
using my Android as a crutch andbe 100% moved over? Yep.
Jamie (03:43):
Yeah. Okay, so I'm gonna put my phone up. And we're gonna
look at a couple things herereal quick. So here's my
lockscreen. Look at this as asuper cool, there's my wonderful
daughter Grace, but you noticehow her picture her face, her
head is in front of the time.
And that's just and that's justpart of that didn't do anything.
I just put the picture there andthe lockscreen did that for me.
(04:04):
Right. So like, how cool is thatlike, and it's just really kind
of cool.
Audrey (04:10):
Really cool.
Jamie (04:12):
Okay, backing up on the iPhone. So what we're gonna do
is I'm gonna go into my settingsapplication. And we're gonna go
at the very top it says JamesPollack and Apple ID and iCloud.
Now I'm gonna go into my iCloudarea right here. And right here,
I have iCloud backup. And it'son right and this is kind of
(04:32):
new, it's a new layout. Sobecause I was 16 it may look
different from you but it shouldhave the same basic stuff. So do
I want to back this phone up oris iCloud backup turned on? And
then down under the Backup Nowbutton last successful backup
was at 1 (04:46):
45am.
Audrey (04:50):
Wow, okay. Okay. Do you see that on your phone trying to
follow along here I'm trying tofinally go back so we're in
settings. Okay, settings. I'm
Jamie (04:58):
there at the very very top you should see your name and
it says Apple ID iCloud.
Audrey (05:02):
Oh yeah. Okay. Go into their iCloud got it.
Jamie (05:06):
Now when you're in there going to iCloud, okay. And then
scroll down to see iCloudbackup.
Audrey (05:13):
Got it. Okay, it does say it's on.
Jamie (05:16):
Okay, and it's on underneath the Backup Now
button. What does it say lastsuccessful backup was
Audrey (05:23):
the last successful backup was yesterday at 3:52pm.
Jamie (05:28):
There we go. Okay. And so just so you know, it says, let's
see if it says it here. Okay, sothey took it away. But it used
to say you need to make sure youknow that there's three
conditions for backing up, whichis it's got to be on the Wi Fi,
it should be locked, and itshould be plugged in. If you
want to, you could force abackup now at any time. So if
you're, if you're not pluggedin, and it's not whatever needs
(05:50):
to be like you want it right nowyou can hit backup. Now if you
want to most of the time, minedoes it at night, right? Because
that's I put it on the chargerwhen I go to bed. And so it's on
the charger, it goes to sleep,it's locked, but it's still
connected to the Wi Fi and thenit does that backup. Okay,
Audrey (06:04):
and it's auto, like it'll just do it
Jamie (06:06):
doesn't want today, but tries to do tries to do it once
a day. And you're just good togo. Now the question of where
where is it right, where's mydata. So I'm gonna I'm gonna go
back up a level. And the verytop here is my iCloud plus area
and it says I'm using x number500 gigs of two terabytes. So if
I go manage account storage, andI come down to see what's being
(06:30):
stored in my iCloud storage.
Here's my backups right here.
And if I tap on that and go intothat, I can see that this iPhone
has a 5.6 gigabyte backup and myiPad has a 1.1 gigabyte backup
in here.
Audrey (06:43):
Okay, I'm worried that I don't have enough room.
Jamie (06:47):
With your iCloud account, you get five gigs for free. But
that's not enough for anybody.
So you see where says changestorage plan, if you tap on that
it'll take in. So basically youroptions, or you can pay 99 cents
a month and have 50 gigs, youcan pay 299 a month and have 200
gigs or you can pay 999 a monthand have two terabytes.
Audrey (07:05):
Okay, so let's just say I'm not there yet, and I don't
really need to pay for it untilI need to pay for it. Will it
alert me when Oh
Jamie (07:14):
yes, there will be many you don't have enough room, it
will pop up and say hey, youneed to up your iCloud storage.
And honestly, within our photosconversation, you will put
enough stuff in your iCloud thatyou will need to go to the 50
gigs, it's going to beinevitable. But then again, I'm
going to try to subtly influenceyour thinking about cloud
storage and where to photos.
Audrey (07:35):
Italy,
Jamie (07:37):
I'm just going to be the good influence that I'm expected
to be as the trainer and thementor. And I can just be
persuasive. Like earlier today,I had a client and he said I
don't really want to use face IDand I don't really care about
touch ID and I definitely don'twant to use Apple Pay. And I
said well, why don't you want touse Apple Pay? Why would I want
to he asked me why is Apple Paya good thing, because anytime
(07:59):
you hand anybody a credit card,a waiter or waitress a gas
station attendant, they couldvery easily swipe it in a little
magnetic thing and get your cardnumber your information and try
to go use your card.
Audrey (08:09):
Yes, I'm paranoid about that, too.
Jamie (08:11):
So if you have that credit card in your wallet on
your phone, and it is connectedto Apple Pay, and you can use
Apple Pay at the grocery storeor wherever you don't hand them
your card, you use your phone,and your touch ID or face ID to
approve it. And then that vendorgets a randomly generated number
that guarantees payment fromApple, they don't get your
(08:32):
credit card number, they don'tget your name, they don't get
any personal information aboutyou, they just get promised to
have payment. Therefore, apples,the only company that has your
information and Apple isextremely secure because they
offer this level of service. Butwe hear about like Home Depot
got hacked, and they got amillion credit card numbers from
Home Depot target got hacked,and they got a million credit
card numbers from Target. Well,if you'd use Apple Pay target
(08:54):
wouldn't have your credit cardnumber. Wow. All right. If you
use Apple Pay at Home Depot,they wouldn't have your credit
card number. So I mean, do youreally want to trust every
business in the world with yourpersonal information? Apple's
already got that so that you canpay for your 99 cents a month. I
mean, you got to have some sortof payment option within Apple
anyway. And then if you useApple Pay, everything's coming
(09:15):
off the same card. So you canlook at one bill to kind of see
what's going on. But it's thatsecurity or it's that safety
part.
Audrey (09:20):
Just out of curiosity when you're out in the world and
you're using this Apple Paysituation. How often do you
encounter Oh, yeah, no, we don'thave the Apple Pay. There. It's
Jamie (09:31):
it's very common that somebody does not have Apple
Pay. Okay, so I'm gonna go intomy wallet here. Right. And so
here, I've got my credit cardright there. And all I have to
do is go up to whatever counterI'm at, hold my phone up to it,
and my phone will say, Oh, doyou want to use Apple Pay? If
so, push to the side buttontwice, push, push, and then
it'll either read my face or usemy touch ID or ask my PIN code.
(09:53):
And then I'll just say, hey, itworked right you paid
Audrey (09:57):
Wow. Okay, I'm gonna try this this week. Yeah. I want to
know how it goes.
Jamie (10:01):
It's very cool. It's very, very cool. Sounds cool.
But that compelling reason rightand compelling why? Why? Why
would I use this? Why do I care?
Audrey (10:10):
Well, I'll tell you why.
Because my husband's beenshowing me videos of porch
pirates suddenly become veryparanoid like there are thieves
out in the world.
Jamie (10:23):
They are and they follow the trucks around and wait like
two blocks behind the truck. Andthen they come back and they
want my imperfect produce. Iknow they do. Well, between the
Hey Siri conversation in thisone, you definitely have the
streak of paranoia going on.
Audrey (10:42):
These last couple of weeks, really, the most in the
world, but
Jamie (10:47):
it's not a constant state. It's just
Audrey (10:49):
a lot of change in my life lately. And change will do
that. Yes, it will talked aboutthe emotional side.
Jamie (10:59):
And you are still having emotions. This is exactly what
you said. I remember you saidI'm still having emotions. And I
think I think you'll continue tothat's fine. Okay, next thing I
wanted to kind of cover realquick and make sure that you get
is to finish up the conversationof the question Where where's my
data, right, you know, Honey,where's my data. And this comes
(11:21):
to play in another place. I'mgonna go back in my settings
application and go down a littleways until I see mail contacts
and calendars and notes. Becausethose are the four things that
like an iCloud, right, I've got,I could have iCloud mail if I'm
using something@icloud.com. Butyou know, my contacts on my
calendars and my notes are allsyncing through my iCloud
account. But if I go intoContacts, I go into accounts,
(11:43):
look at how many accounts Ihave. I've got iCloud and Gmail,
account, three, Gmail, orwhatever. And you notice in this
Gmail account, right here, I amsyncing my calendars and my
contacts to this Gmail account.
And so I'm going to go up to myiCloud and show you that you
know, also in iCloud. Sure,well, there we go. You'll notice
that my contacts and mycalendars in my notes are turned
(12:06):
on here too. So I have one setof contacts that are being
stored in the iCloud storagearea. And then I have one set of
contacts and our calendars thatare being stored in the Google
area. Are they getting allcommingled? In a sense? Yes, in
a sense, no. I'm also allowed tohave an on my phone area, which
is local, so that that doesn'tsync, I can say I just want them
(12:27):
on this device. And I don't wantthem to go to a cloud, but then
I can't get them from otherdevices. So with this in mind,
once I'm here, I need to make adecision like on this Gmail
account. I don't want contactsand calendars and notes. But on
this Gmail one, I do wantcalendars because it's my
business email, and we usebusiness calendars. Yeah. So
it's up to me to keep track ofwhen I add a contact or if I add
(12:51):
a calendar event. Where do I putwhich calendar? Do I put it on?
Do I put it in my GoogleCalendar? Do I put in my call
calendar?
Audrey (12:58):
Oh, you just saved me so much pain?
Jamie (13:01):
Ah, so. So let's let's let's let's look at
implementation. By the way,thank you. So so this is a
calendar app called weak cow, Idon't actually use the calendar
app on my phone because I just Idon't think it's as functional
as I want. So I'm going to go onhere and see if it'll do it or
not, who it will not do it. Itsaid no. vetoed. Okay, so I'm
(13:24):
not allowed to do that. So wewill go ahead and look at the
bottom of the little searchbutton that came in iOS 16
search. We'll open up thecalendar. This is Apple's
calendar app, this one did work.
And you know, this is what myday looks like look at all those
beautiful colors and overlays.
And this is a whole bunch of youknow, look at this a day by day.
(13:45):
But if I go to calendar here,calendars you'll notice here's
my Jamie RW G which is my GoogleRoyalwise Google and you know
there's my calendar and Jeff'scalendar and Payton's and yours
and Alicia is in our classcalendar and a recording studio.
And if I come down here here'smy iCloud calendars for me, my
family my kids and I usemultiple calendars this way for
(14:08):
color coding so that when I getback over here I can see oh, I'm
with Audrey doing making theswitch right now Alicia is about
to have an appointment with aclient also I can see Alicia has
a bass lesson this eveningbecause it's a different Alicia
color do my kids have afterschool stuff on here's all my
car rental information andtravel information for our trip
back East. So calendar I thinkis a great example because I'm
(14:30):
using different calendars withdifferent colors so that it's
color coded but also my Googlecalendars are work related. My
iCloud calendars are personallyrelated but yes now when I look
here, they're just all overlaid.
I don't know what I mean. Youasked Are they getting
commingled? Well, I want themcommingle. I want to be able to
see that I've got something.
Audrey (14:50):
I think my concern with the commingling tends to be more
about, I guess related tocontacts and the backups of
contacts.
Jamie (15:00):
Okay, so I'm going to show you one more thing here is
that I can also come here anduncheck things. And then when I
go back to here, it doesn't lookso chaotic. Right? Right. So I'm
free to say I want to see thiscalendar, but I don't want to
see that calendar, depending onhow messy I want this to be.
Okay, next examples, thecontacts example. If I make
(15:22):
contacts, and I go all the wayup to the top of the lists area
of the group's area, here's myRoyalwise Googled, here's my
iCloud and I've got differentgroups, I happen to use groups
pretty thoroughly. So if I go inhere, here's all of my iCloud
contacts. And if I go into here,here's all my Google Contacts.
But if I go to the top where itsays all contacts, it says all
(15:42):
of them intermingle. And I don'tknow which is which.
Audrey (15:44):
Okay, right. Okay, so you're accessing them all. But
do these contacts belong to thedifferent
Jamie (15:54):
target, go back to my list, I just happen to have an
overarching all contacts option.
Or I could come down here tojust do the Google ones. And I
could come down here to see theiCloud ones. Gotcha. Okay. So
I'm allowed to segment them perservice or location. Where are
they where's my data? This datais in iCloud. This data is in
Google. But in contacts andemail works the same way and the
(16:16):
email app. We go to the top Ihave an all inboxes area and
then I have each of the inboxes.
So if I just want to bepersonal, Jamie, I'd go here. If
I'm going to be work, Jamie, I'mgoing to go here. Right if I
want to see my neighborhoodnortheast 58th Avenue stuff
(16:36):
that's there, right. But if Idon't care, I can just go to all
inboxes and say what just camein what's new?
Audrey (16:40):
So if I wish to say hi, medicals here if I lost access
to several of my mail accounts,and all except for my iCloud
account, and my phone bit thedust somehow because I
mistreated it had to get a newphone and I'm pulling just my
(17:03):
iCloud in because it can'tremember all my other contacts.
passwords for those accounts.
Yeah, well, I get everything.
Jamie (17:11):
No, you only get the stuff that's in the iCloud area.
Okay. Right, you got to log intothe Google account and turn on
Google Contacts and GoogleCalendars if you want what's in
that cloud to come down? Gotcha.
Right. But the beauty of it, andthe pain of it both, you know,
it's both double edged, iseverything in one place. And I
have the freedom to look at itas one big list or segmented out
(17:34):
as I want to. And this is thesame example all inboxes I can
just see everything or I justwant to see my work stuff.
Right. Right. calendars,contacts, same thing, people get
really confused. They're like,Well, what do you mean, I have
contacts in three places. I likeI'm seeing duplicates. Why?
Well, because you've got them inGoogle and you have them in
iCloud and you probably onlywant them in one. So I'm going
(17:56):
to show you the magic settingthat you need to know to make
your life easier. And that is inthe Settings app. And we're
going to go to the calendar. Andat the very bottom, there's
going to be this really coolthing that says default
calendar.
Audrey (18:11):
Oh, yeah.
Jamie (18:14):
When I make a new event, what calendar is it going to go
on to and then I can move it toa different calendar upon
creation. But by default, thisis the one I use most of the
time. I want everything to gothere. Hallelujah. Okay,
contacts, same thing defaultaccount for where like, if I say
new contact, what cloud service?
Is it going to default? We go toYeah, okay, I get this phone
(18:37):
call on my stuff isn't syncing,like I put it in on my phone,
it's not on my computer, whynot? Well, you put it on my
phone, or you put it in Gmail,and you're not logged into that
Gmail account on that device.
We've got this option of cloudsyncing to make our life easier.
So data's on multiple devices,but we also have multiple
clouds. And so now it's not aone to many, it's a many to many
(19:01):
wins, that never gonna getconfusing or be an issue, right?
Most of my clients are like,just here, Jamie, just fix it,
just take it, fix it like Idon't, I don't really want you
to go over that 1520 minutes ofinformation, so that I can
understand it, I don't need tounderstand it, I need it to
work. And I make my livinghelping people with that. And if
(19:25):
they don't want to deal with it,I will configure it correctly.
And then make sure that thedefault is what it needs to be.
And they just use it. I like to
Audrey (19:34):
understand it though.
This
Jamie (19:36):
is for I understand, that's why you're the switcher.
That's why That's why you'rehere with me in this webcast,
because I know you want to knowthis stuff. And it's good to
know it's good. It's good. It'sgood to know, the other question
that I get on this kind of onthis topic, and I'm just gonna
bring it up because I knowthat's a question that people
have and so whether you'vethought of it or not, how do I
(19:58):
get to the cloud and That wasThat's the question. Like, I
know, I know the cloud is acomputer to serve or somewhere
else on the internet and I can'tsee it. And I know my data from
my phone goes into the cloud.
But how do I get to it? How do Iuse iCloud? what's your what's
your answer? What do you thinkthe answer
Audrey (20:21):
the answer in my own brain is just like to pull up a
web browser and go toicloud.com?
Jamie (20:28):
That absolutely is the right answer on if you want to
get to the cloud version of thedata, that is exactly where you
would go to do it. Is there acompelling need to do that on a
regular basis?
Audrey (20:40):
IE, I think it depends on what you're trying to do. But
Jamie (20:43):
that is true. But for your average bear for your
average retired senior? No, no.
I go there with someone who saysmy data is not syncing. And I
can see the phone and thecomputer aren't the same. And I
want to see what's up there too,like, is the phone getting up
there? Or is the laptop gettingup there? Because the phone on
the computer don't talk to eachother? They both talk to the
(21:03):
cloud computer. So the talkshere comes down, here comes down
whatever the answer is, it's sofunny, because it's so simple,
you know, but it's like we justdo it. It's intuitive. And so we
don't really talk about or putwords to it, you just use the
calendar app, you just use thecontacts, you put a contact in
the Contacts app, and the clouddoes its thing. Right? It just I
add a calendar event and itshows up everywhere. Right? I
(21:28):
don't go to the cloud, I don'tneed to see my data in the
cloud. If I want to know what'sin the cloud, I go to any
device, any device that's loggedin with that account that's
syncing with that account. And Ilook at my data, my data is
there. And it's in the cloud,because it's here, too, right? I
sell them in my day to day needto go to the cloud to confirm
(21:51):
it. Sure, yeah. No, I do it andtroubleshooting, you know,
troubleshooting. And there's anissue, I
Audrey (21:58):
think the biggest thing that comes up for me hearing you
talk about this is, it's alwaysthe okay, I can manage it a
certain way from my mobiledevice. But I maybe have more
options to manage that data frommy computer.
Jamie (22:16):
Okay, so this is a good thing to talk about as the
switcher as an Android to Appleswitcher, and also a not PC to
Apple switcher. So for you andyour specific situation, because
you're now iPhone and PC. Youknow, there is an iCloud for PC
desktop and iCloud for desktopapp that you can install. And it
(22:37):
will try it will try to syncyour contacts and calendars and
photos and stuff. I don't it'sbuggy, as all get out, unless
they've improved it recently.
And then it's also going to syncyour contacts and calendars into
Outlook. Right, which has otherinherent problems because
Microsoft is infamously knownfor being very proprietary. And
(23:02):
Apple is known for allowing opensource things and then on their
system. And so that it workswith it. Right. One of the
examples would be everybody inthe world uses IMAP for email
syncing, but exchange does notbecause they created their own
protocol called Map. I said, Oh,we're gonna create a new
(23:25):
protocol and industry willfollow and nobody follows
Microsoft as as far as industryleading goes, right? They come
up through protocols, andthey're an island when Apple
approaches so what what are theydoing in Linux? What are they
doing in Unix? What are theydoing at the server level? Most
web servers are going to useIMAP, and they're going to use
LDAP. And they're going to usethese common open source
(23:45):
internet protocols. AndMicrosoft's like, No, I do not
want to you know, and that'sI've seen just over time, people
in Outlook, trying to sync theiriCloud data into it have
problems because outlook willbehave different act different,
and then push it back up intothe cloud different next thing
(24:05):
and other like, why is my dataall mushed? Up and or shredded?
Or just not what I want? Youknow, are the fields aren't
mapping quite right? Or whoknows, right? Who knows what
what that outcome could be? Withthis in mind? The question
really is like, if you don'thave more than one apple device,
do you even need the cloud? Doyou ever think you ever think
about that, right? Like I don't,I don't need my context to be up
(24:26):
to date in these two places. Sowhy? The question and the answer
really comes down to having anonline version. Like you said,
I'll go to icloud.com. I'm atthe library. I'm on the East
Coast, I left my phone in thecar, but I got a computer I can
still look this information upbacking your phone up is the
number one reason having havinga cloud backup in the cloud, you
lose your phone, buy a new one,login, everything comes back.
(24:48):
That's where the cloud really isnecessary for every user. But
you at this point aren't syncingyour data onto your laptop from
your phone. These two thingsaren't talking to each other.
Now again, I haven't messedaround with the iCloud for PC
desktop app in a long time. Andmaybe you can or want to check
it out, check it out foryourself, do some research and
(25:08):
see if they've improved it.
Audrey (25:11):
If it gets buggy and I ended up with problems, like,
are you going to rescue me?
Jamie (25:18):
I will do the best I can.
I absolutely can. But as I said,apples to oranges, and I'm not
sure that I have a guarantee foryou know poking the bear on that
one. And it comes back down tolike, where's my conversation?
Where's my data? You know, doyou put your Google stuff into
Outlook? Do you access yourGoogle email in Outlook? Um, no,
(25:39):
you just go to a web browser andgo to Google and do it through
there the go do it in Chrome.
Yeah. Right. And that's again,because I want to I've had a
client, I love telling theselittle stories out of client.
And she was so upset because shewas using a Google account
inside of Outlook on her Mac,and it wasn't work. And then I'm
(26:00):
like, Well, what do you expect,like, these three companies in
bed together? They're notbedfellows. It's just not, you
know, so maybe you're asking toomuch. Maybe you need to, like
allow the technology to work theway it's supposed to work. You
know, can you make it jumpthrough a loop of fire? Maybe?
Will you get a little burnedsinge on the edge of something?
Maybe? Maybe? Okay, how are wefeeling? Tell me give me some
(26:24):
feedback on that wholeconversation.
Audrey (26:26):
So much better, you resolved several issues in one
city. We haven't even gotten tolike the photos and stuff yet.
But
Jamie (26:36):
what I'm telling you even photos is an entire half hour to
45 minutes, and maybe should beanother session. Probably, you
know, I
Audrey (26:44):
mean, time. You anything, but I think because,
you know, that time is tickingaway since I got these new
devices and whatever. Andthere's this alert on my phone
that basically says Apple Care.
Plus, I'm like to Apple Care ornot to Apple Care? What is it?
And why? Why? And do I do it?
Jamie (27:13):
Okay, so this is gonna be another kind of weird answer.
And it is a personal preference,because it's insurance. Are you
an insurance type? Do you feellike you need to insurance? And
do you mind paying extra moneyfor something you may never use?
And or, if you don't do it, areyou gonna get screwed because
you don't have insurance. Andthen you need to fix the phone,
(27:35):
replace the phone or dosomething that's, again, it's a
personal preference.
Audrey (27:39):
There's different levels of that.
Jamie (27:41):
With the majority of Apple devices, you get a one
year warranty out of the boxwith nothing, you don't need to
add anything, you get a one yearwarranty. So if something's
wrong, and it's factory came offthe factory line bad, they just
fix it, replace it, you know,maybe give you a refurb
honestly, I like refurb devices,I know that they have like fine
tooth comb to every circuit,right? Like they've gone through
(28:02):
and they're not going to sell abad phone twice. In that that I
have faith in. And I learnedthat actually trying to buy my
kids Nintendo DS is like thelittle DSL games. I had, I was
talking to a friend and I waslike, I want to buy my kids,
Nintendo DS is But dad con thesethings are expensive. And they
and they said get refurb it's$150 cheaper. It's 200 instead
(28:24):
of 350. And they're better. Iknow what do you mean better?
How could a refurb device bebetter? And they said no. What I
just said to you is that wellthey've taken it apart and
looked at every circuit boardand fine tooth comb it and
tested it. They're not going tosell a bad DS twice and 3ds
twice. I went wow, that's agreat way to look. So Apple Care
(28:48):
Plus on the iPhone gives you asecond year of coverage. Okay,
okay, so you get the one yearand then it'll add the second
year if you do the best theywant you to sign up for it. I
think in the first 90 days or Xnumber of days or so there's
like this little you know, yeah,you put the pressure on me
you're trying to create thaturgency. And one of Jamie's
roles of internet security isdon't let them pressure you
(29:11):
right the minute you they'remaking it feel like you've got
to make a decision maybe youshould back off and wonder if
it's a scam or not so good goodinstincts at this at this one.
This one's not a scam, you'vehad enough time to do the
research and you just didn'tknow on laptops and desktops.
I'll just say this. If you buyApple Care, it turns into a
three year warranty. From oneyear up to three year on the
(29:33):
phone. It just goes up to asecond year. But a new thing on
laptops and desktops. I'm notsure about iPhones. Maybe he's
on iPhones too. I just don'tknow as you can now subscribe
and do it year by year by yearand go more than three years.
Where for a long time, it wasonly new products, new devices
and it was only three years asan option. Now if you've got a
five year old laptop, you canbuy Apple Care and cover it even
(29:55):
though it's five years old. Butyou have to you have to pay for
it year by year. You're in it'sa little bit more expensive. So
it's a personal preference. Anddo you like insurance? Or do you
not like insurance? I will say Ido it. I do it from my desktop,
especially my laptops anddesktops, not so much because
I'm not carrying them around.
I'm not gonna drop them. I'm notgonna, you know, I mean, there's
less chance of something stupid,right? You know, like, if I
(30:19):
spill water, it's going to bethis little keyboard, not the
actual CPU unit. Right? If Ispilled water on the laptop,
then you know, we're all goingfor a swim. So that's kind of a
personal preference. And one ofthings I really like about
especially the Apple Care forthe laptop is they've got to two
incidents of accidental damagecoverage. Oh, where before they
(30:42):
didn't have that if you droppedit, and it was your fault.
That's your fault. Like it's notyes, it didn't come off the line
that way. That's not a factoryissue. It's not like we know the
keyboard is defective. But nowthey will if accidental damage
can be covered. You got twoincidents a year even. And even
that I was like that's reallyforgiving. I mean, like who's
like that's for the clots whodrops your laptop twice in one
(31:05):
year?
Audrey (31:09):
I mean, I've seen this is true of a lot of my
girlfriend's right it's like aswomen we tend to oh, I can get
it all in one in one carry tothe you know from the car. Oh,
yeah. I don't know how
Jamie (31:22):
with your milk and bread and eggs Knock yourself out, but
just laptops and iPads one at atime please like don't do that
with your tech.
Audrey (31:29):
But I am I am doing that with my tech. Well, but the eggs
Jamie (31:33):
cost $5 In this was 1000 I mean, you don't like I don't
have time
Audrey (31:39):
to go back to the truck.
Jamie (31:41):
Oh my Lord. Yes. But actually, I'm gonna tell you
actually you do. Once you're onthe phone with Apple Care and
trying to get your stuffreplaced and you've spent three
hours negotiating you're gonnawonder why you thought that five
minutes was so valuable.
Audrey (31:55):
Yeah, you're probably right about that. Actually.
Jamie (31:58):
I am right I'm just gonna good I try not to be cocky about
many things. But I'm gonna goahead and take the trophy. I'm
gonna take the truck
Audrey (32:08):
so so my husband helped me make this purchase right with
adamant that I get this screencovered thing that is glass,
apparently, like and so I guessmy question on that is like is
this thing you know, if I dropthis in this breaks? Do we know
(32:31):
if this is actually going tocause glass splinters? Like the
same way? Has anybody tested
Jamie (32:42):
Okay, so a couple things
Audrey (32:44):
Why did iPhones have to be so fancy like that? I don't
remember any of my androids everhaving a glass surface
Jamie (32:50):
protector so it is Gorilla Glass. So it is a good
sturdy glass covering and as ofthe iPhone 12 I think I'm
probably 13 I think it was the12 because mine has it they
actually put a layer of ceramicand melted on now so the glass
is extra sturdy because theyactually do a you know Cornell
(33:13):
or whatever, you know the peoplethat make ceramics right so they
actually have worked withCornell and and they now have
and they put a layer of ceramicand then heat it until it melts
on and it's clear and seethrough but can still do the
touch stuff. So I'm I've beenfeeling really secure and solid
about my iPhone 12 Pro, and the13th and the 14th. That's coming
(33:34):
out, you know, but so I don'tput a protector on my screen. I
don't put an extra layer. No, Idon't. That actually shocks me a
little bit. Yeah, I personallydon't I think I trust the glass.
Also, I'm relatively aware of myphone. I felt this way for a
long time, but I will tell youthis
Audrey (33:54):
with milk and eggs. No, no, no, no, I put
Jamie (33:57):
I put in my backpack women in their back pocket that
sticking out. Bra and yeah, Ilike that stuff. I'll forget
about it. My lovely wife Aliciadropped her phone about three
weeks ago. She was taking theson out for some some some some
pokey pokey bowl, poke a cubeand I immediately got a texter
(34:19):
that said I dropped my phone andcracked my screen. She just
dropped it on that exact rightpoint right here. Right? If it
hits on that corner, I don'tcare what I don't care what you
have is protection if you if youhit it just right. It's going to
shatter. Right I mean, I've gotjust a little thin case I don't
have a big you know, this isjust a thin leather case. You
(34:39):
know, and I that's all I carry.
And it gives me a little bit ofprotection but what it really
gives me is grip. Right and sothat's that's what's more
important for me is that grip,but I don't cover the front. No.
Audrey (34:55):
Okay, and so if you're not covering the front and you
drop it in glass breaks, wouldthat be something you send it to
the Apple Care? Back?
Jamie (35:04):
You would contact Apple Care and see if you have
coverage for it? And if not, shejust took it to a local guy down
the street, and he replaced theglass front for her. Wow. Okay,
you know, and it wasn't supercrazy expensive, it was actually
affordable. And that brings meback to another part of this
topic. And I'm a little hesitantto even talk about it, because I
don't understand it myself.
Right. You know, like, I'm theexpert. And if I don't
(35:26):
understand how does anybody havea chance kind of thing? I mean,
like, I get the hypocrisy ofwhat I'm about what I'm saying.
Is that like Verizon offersinsurance Costco offers coverage
AT and T offers coverage. Andshould I get the Verizon
coverage? Or is there should Iget Apple Care instead? Like,
which like, which should Ichoose? And I'm even telling
(35:50):
you, I don't know. Yeah, I don'tknow. Because there's so
complicated code, so complex onwhat's covered. Right? And then
the ease of, I have a case, howeasy is it to get that case
pushed through? Right? I know, Iknow, Apple Care. And I know,
Apple, and they make it reallyeasy. You call the phone number,
(36:11):
you tell them what's going on,they give you a case number. And
they're just like, we're sendingyou a new one, or send it here,
take it to the Apple Store, andwe'll handle it. You know, an
apple is such a big company thatthey're pretty forgiving. You
know what I mean? They're prettymuch like, well, we're going to
try to fix it. And if we can'tfix it, there will be a
replacement. Right? You know, Idon't know that Verizon can do
(36:34):
that that way.
Audrey (36:38):
Like, deep diving, insurances, and all that kind of
stuff, I guess, like where mybrain is sort of taking this to
is, as an apple expert, assomebody who works on people's
devices all the time, you youknow, the average person, you've
probably seen the terrors thatpeople inflict on their devices.
(36:58):
Right. And so it's like, whatare the things that people that
you see the most? You kind ofmentioned,
Jamie (37:03):
shattered screens?
Shattered screen? Yeah.
Shattered screens is the that'sthat's the only damage that's
visible? Yeah. Okay. I can't seeif they hurt the Wi Fi adapter.
I can't see if the impact ofdropping it on the ground.
Disconnected a circuit, you knowwhat I mean, those that's not,
(37:24):
that's just not something thatthe eye can see. And until you
pull the phone apart, are yougoing to find out and I'll just
tell you this one thing as faras again, 20 years and an apple
expert had been dealing withiPhones since the day iPhones
exist started existing. I don'tfeel like the phones are the
same after you take them apartand put it back together. I
mean, I don't necessarily trustthe process to a certain degree.
And maybe I'm showing my agethis time, maybe, you know, I
(37:48):
like you. But
Audrey (37:48):
you can't even get into these things anymore. You really
Jamie (37:51):
can. And it's glass, front and back. And you know,
you see people online,shattering the glass and picking
it out and then putting a newcover on it and it just doesn't
look fun. But batteryreplacements is the number one
repair question that is asked ismy battery's going the health of
my battery's not good. By theway in settings under battery,
there's a battery health optionthat will give you a percentage
(38:12):
of the health of your battery.
My phone is a 12. So there'sbeen the 12 s and the 13. So I'm
three years old coming up onfour years, and I'm at 85%
battery health. Wow, that'ssuper good. Not really, I mean,
I people complain like a fiveyear old. Android, you know,
yeah, right. Right. I got peoplewith iPhone five is going my
funds fine. I don't need toupgrade my five and it's like
(38:35):
they're up to 3414. Now maybeyou should think
Audrey (38:40):
one of the catalysts things as to what forced me into
a switch to Android don't
Jamie (38:46):
have good batteries. Is that what you're saying? It just
Audrey (38:48):
wasn't I mean, my husband's phone. iPhone was
lasting all day and all night.
He's on it all the time. And Inever see him charged the thing.
Right. And I'm like going backto the charger two and three and
four times a day.
Jamie (39:04):
Well, I bet she's got a wireless charging pad or a
MagSafe and he's just sending iton there and you're not noticing
maybe maybe I mean, the newphones have this you know the
ring on the back right? There'sa circular ring in here that's
the wireless charger and soliterally if you have a MagSafe
magnet just click right and sohe might he might be kind of
(39:24):
played a little bit there butmight have to go snooping around
down on on a wireless chargingpad and you but yeah, I have
seen multiple times people withsevens and eights go I don't
want to buy a new phone. I'mjust gonna get the battery
replaced and then it comes backand the batteries crap within a
month. Wow. You know, and itjust doesn't stick. It doesn't
(39:47):
it doesn't work. It doesn't holdyou know and so for me and
that's that's when like the newphone a year plan was like,
that's cool. Like, I just justget a new phone every year, you
know, we buy corporately, right?
We buy for the company, so wewaited at least two years. And
if I can squeeze out a third, Iwill. You know, for me, it
really comes down to what is thenew phones capability? You know,
and I'm teaching classes do Ineed to demo? Is there something
(40:11):
that I need to show people thatmy old phone can't show them?
And so it turns out the 14 isone of those jumps, the 14 Pro
can do things that the 12 and 13can't. And I am going to need to
move up to a 14 Pro granted,nobody else on my staff has to,
like, you know, Peyton and Jeffdon't have to have new phones,
(40:33):
you know, but I do. So, youknow,
Audrey (40:39):
Wilds? Well, I'll tell you, you know, we've talked
about the you know, crack screenand things that you kind of
can't see, with one of myandroids. I, for whatever
reason, the screen startedlooking like it had gel
underneath the glass layer.
Jamie (40:58):
Did you have a screen protector on it? No, like,
Audrey (41:01):
but it wasn't like, you know, submerged in water or
anything like that. I mean, itnever really
Jamie (41:06):
only time I've seen that is when somebody puts on a
screen protector. And then itkind of peels away a little bit
or something then you get likebubbles underneath
Audrey (41:14):
thing. It just looked like somebody you know, took a
syringe and injected some goounderneath.
Jamie (41:21):
You know, you're not selling me I'm switching to
Android. I'll tell you that.
It's not working. No matter howhard you try Audrey, I think I
think I'm gonna resist,
Audrey (41:28):
you know, with Apple to like, what can I expect?
Jamie (41:31):
Oh, heck, no, you couldn't know. Expecting it of
Apple. It's like, there's no wayyou could expect that of Apple.
And also, it's never going tohappen. It's just Apple products
are very well made. I mean, Ireally you can't argue that. I
mean, even Android, people canargue that Apple makes a good
product.
Audrey (41:50):
It certainly make a good box for the product
Jamie (41:53):
today. They're definitely known for their packaging.
There. They are meticulous withtheir packaging, and
Audrey (42:02):
figuring out how to open the darn thing. Well,
Jamie (42:04):
so let, let me tell you one cool fact. And I'll tell you
about how to open everything,everything because it's all they
actually went to they don't putthe plastic wrap around the
outside of the iPhones anymore.
Love that. And there, theyliterally save something like
100 tons of plastic waste byjust eliminating. I love that
extra that extra packaging.
(42:27):
Every time Apple has an event.
They actually go over theirenvironmental impact. They talk
about, you know what theirimpacts are the fact that every
metal inside the phones and theiPads are now recycled metals.
They don't they don't get newmetal sabers, everything going
into the phones is recycled. Oh,that's awesome. Okay. Almost
every single thing you get fromApple that looks like it's like
(42:47):
hermetically sealed, somewhere,there's a pull tab. There's a
little tiny something somewhereand it's normally like orange,
it'll have a little orange.on itand if you find it and then just
zip like a FedEx package. Youknow, our FedEx package has like
the tear offs at the top. Almostevery single thing you get from
Apple's going to have that evenif you get an iMac in the mail,
(43:10):
the brown box outside, we'llhave one and then you get into
that then there's the white boxinside and there'll be one for
that too. And you'll open thatup. Right even down to the
battery that you plug the USBcable USBC cable in is gonna
have this like plastic wrap onit. There's one little place
that you pull in the whole thingkind of tears and so if
everything now I'm getting
Audrey (43:33):
that hermetically sealed, right, like that's
really how it felt is I'm like,okay, yeah, no,
Jamie (43:38):
it's sterile. Yeah.
Audrey (43:40):
You know, I'm not gonna be able to get back out of this.
Jamie (43:43):
Are you getting the box out of the box is hard,
probably. Like, it seems likeit's never coming off. It just
seems like it's never. Okay, Ithink we're winding up. I think
we've had a really good time. Doyou have anything else on this
topic you want to throw at metoday?
Audrey (44:02):
No, but I'm super excited about the photos thing,
like in the end, just kind ofgoing over, you know how to
navigate library and managingthat stuff. That's super
exciting. And I'm definitelylike, eager to make sure that
I'm not capturing video byaccident and audio by accident.
In the sense of sending somebodya photo, I've seen this happen,
(44:24):
right? So it's like, oh, youknow, there's
Jamie (44:27):
some of that's not photos. Some of that's messages
because there's actually alittle button in messages. If
you press and hold it, it willstart a video and or voice
recording. And then oops, justsend it off as a text message.
Audrey (44:38):
Oh, wow. Yeah. So it just came back. You got
Jamie (44:41):
it? Well, you gotta just know that how it works and make
sure that you don't do it thatway. But we can definitely,
definitely take. Take a look atthat. But honestly, the whole
like, where are my photos andhow do I move them from point A
to point B is a greatconversation and there's all
sorts of things to onion peel.
Right? When it comes to thatone. So another great episode of
making the switch Android toApple, let me ask you a question
(45:07):
about that. I keep like I'mworking the title work and the
title. Is it did you switch fromAndroid to Apple? Or did you
switch from Android to iPhone?
Audrey (45:20):
That's the question.
Right? So
Jamie (45:22):
does does Android refer to the physical device? Or just
the operating system? Or both?
Right, because this is aniPhone. I know this is an
iPhone. Yeah. Right. It'srunning an operating system
called iOS 16. Yeah, right.
Yeah. But it's the Appleplatform. Right? So Android is a
(45:42):
platform. This I know, right?
Yeah. And then they make AndroidOS is that they call it Android
OS.
Audrey (45:50):
I have no idea. About open Android, and PC. And all of
those things are just there'ssuch gray lines, like, Am I in
Android? If I'm sitting at myPC, but don't have any mobile
devices around me?
Jamie (46:09):
No, you're not an Android at all. You are a Windows user.
You're a PC. You're right. Butthe thing, the thing about that
Hawk, the thing about talk, giveme the thing about that non
Apple world, right? You'dlaughed into the very first
episode on the Apple universe,and you're like, like the Marvel
(46:30):
Universe don't reverse. Soyou're not in the Apple
universe. And you're in thatother world. What they don't
have that Apple does have thatmakes it simple is the same
person doing the hardware in thesoftware? Right, they're making
the hardware, and they'redeveloping the software that
goes on that hardware, and it'sthe same company, and everything
(46:52):
works together because of that.
Right? So now, I'm gonna have togo get a Dell computer or a
Lenovo computer. And then I'mgoing to put Windows on it. And
then I'm going to put Adobesoftware on inside of Windows on
my Dell. And then I'm going togo get an LG phone and put the
Android operating system onthat. It's so complicated. Now,
(47:17):
I'm going to try to figure outhow to get my Android OS and my
Windows operating system toshare data back and forth in a
smooth cloud syncing manner.
Audrey (47:33):
And it's still I mean, it happens. I mean, I've been
that this? Well,
Jamie (47:36):
I'll tell you the answer.
And I'll tell you the answer forthat side of it's Google. It's a
Google account, Google. Yeah.
Google is a great company inthat sense, where they have
created a product that is isactually cross platform. I've
had many issues with apples tooranges, people were Google's
answer. It's the only middleground that works well, in both
(48:00):
spaces. Right? I don't likedealing with Exchange servers on
Apple devices. I don't likedealing with Windows, software,
Windows servers. They're hard toconfigure. They're not easy to
configure everybody else's putin your username and password
and boom, it just connectsright? We're good. No, were with
Exchange. It's like, well,what's the Exchange Server Name?
(48:22):
And, well, we're going to try toauto discover it, but it may not
work. And if it doesn't work,you've got to type it in. And
what's the server name? And Idon't google.com Right. You
know, and that's, that's whereGoogle has done a really good
job of creating that ability.
And that's like, even for thisconversation of switching of
(48:45):
Android to Apple is, if you'reon an Android, and you're using
Google as your main account,which is what is expected Google
Play Store and my contacts andcalendars are in my Google Cloud
and all of that. I'll buy you aniPhone, log into your Google
account, all your stuff willcome down and work perfectly.
Yeah, just no issue at all.
Audrey (49:05):
Well, for years, I've said I am such a Google girl,
right? Like, I mean, I ran awhole business based off of that
platform
Jamie (49:13):
warming, honestly, even for Royalwise. I mean, for us,
we are an apple based company wetrain Apple we it's our bread
and butter. I mean, that's how Imake my money is understanding
using and training on Apple. Butwhen I needed to change my email
hosting, and I didn't want tohave it@royalwise.com And when
on my web host anymore, it justit was too much of a hassle. And
(49:35):
I had to configure and then spamand then, you know, the
callbacks and all this but itwas just mayhem. And then when I
looked at well, who can I go to?
Well, I don't want to like ablue host or a ready host or
like a weird. I don't know whothey are where they are type of
thing. HostGator or GoDaddy? No,I don't want to go to those
either. And so my only realoptions were either outlook,
(49:55):
Microsoft Outlook or exchangeHmm, or Google. And it used to
be G Suites. And now it's Googleworkspace. You know, and you
kind of have to dig a littledeeper in this conversation too.
Because if I go to GoDaddy,there's a really good chance.
It's an Exchange server thatthey're using. Because I don't
know if everybody if that'scommon knowledge, but Google,
(50:17):
GoDaddy uses Exchange servers.
And even for my web hosting, Idon't want my web hosting done
on an Exchange server. I want itto be on a CentOS machine. I
want it to be on, you know, bigserver with a good web server
operating system on it.
Honestly, I don't want to thinkabout it anymore. I want to pay
some other company that'shosted. Right, exactly. I'm that
(50:37):
guy. I'm on the other side now.
Right. But I moved my way, myemail hosting to Google, because
they're the best. I mean, I justI gotta say that I'm gonna say
it out loud. I'm an Apple guy.
But Apple doesn't do emailhosting, they don't provide that
kind of service. Google was themost secure, I did my research.
(50:58):
I'm not, you know, I do this fora living. I did my they're the
most secure. They work. They'reeasy, right? And once you pay
them, and this is somethingpeople don't always remember
about Google in real estate. Ifyou have a free Google account,
I don't know if you remember,but their privacy sheet used to
be about 30 pages, and theyreduced it down to one page. And
that one page says you don'thave any privacy. That's no
(51:21):
honest, honest to God. Becauseif you have a free Google
account, I'm using Google emailfor free. They have every right
to harvest information about howyou use that account, because
you're using it for free. It'stheir business model. Why is
Google searching free? Well,how's that search engine free,
like their main bread and butteris free now, they're selling
ads, they're aggravating data,aggregating data, selling that
(51:43):
data off the back end everybodythey can. And they make billions
and billions and billions ofdollars, by aggregating data
based on behaviors that they canmonitor because they're giving
away a free service.
Audrey (51:57):
Oh, my gosh, I just had another question come in. So I
have to write that down. So thatnext
Jamie (52:02):
well, and so here's the here's the part that I say to
people at this point is, if youpay Google for Google workspace,
now you've got privacy. Now theycan't harvest data based on your
behaviors, because you're givingthem money for a professional
service. And And there, therewas a little bit of a Adri
(52:23):
paranoia hump to get over onthat thought process of well, am
I really private? Do I haveprivacy with Google ever give
anybody privacy? That's nottheir business model.
Audrey (52:36):
Assume you have none.
Jamie (52:39):
But again, with a free account, you have to make that
assumption. And I got to thepoint where with a paid account,
and I read the turret, Iactually read the terms
agreements, I'm, I'm not goingto turn into a human sent iPad.
Audrey (52:50):
You're that nerdy? I love it. Well, I
Jamie (52:53):
knew it was a company, it was a corporate decision. We
spent a lot of money on it, andI'm gonna make sure that it was
right, it, Jeff. And now I wouldassign you to do it, because
that's why we pay. That's whyI'm that guy. Guess what? Guess?
Guess if it happens again, doeshe's gonna handle it,
Audrey (53:10):
that are in my skill set.
Jamie (53:13):
So much fun. So do you have another question today, you
wrote it down, you're gonna holdit off,
Audrey (53:17):
I'm gonna hold it off.
Because, you know, they justkind of keep coming to me and
Jamie (53:22):
they'll keep keep it up, keep it up. Maybe we'll even do
a couple episodes in a week orwhatever, and try to kind of
just nail this down. And thenthen publish, it eventually
figured out where we're gonnawhat we're gonna do with all
this fun stuff. So everybody getJamie Pollock with Royalwise
Thanks for watching, making theswitch from Android to Apple, or
the switcher, or whatever we'regonna call it I don't know,
another big thanks. I alwaysgive big thanks to Audrey for
(53:44):
being such a good sport. Beingvulnerable, right? sharing,
sharing some vulnerability abouttechnology, but also helping me
and everybody else get somestuff straight, right? Like the
more we do this, the more we getstraight, so Okay, bye,
everybody. Bye.
Hello, everybody, welcome aboard episode four. Here we are
me and Audrey Isabel. Say hi toeverybody, Andre. Hi, everybody.
So how are we doing this week?
How are we? How are we feeling?
Or I know last episode, lasttime you said I have so many.
That's just don't go. And I gaveyou that one last question about
(00:23):
hey Siri. Right?
Audrey (00:27):
Well, I'm at so much more peace after that
conversation, because I don'tknow what was happening with me.
But I was so paranoid last week.
Jamie (00:36):
Yeah, it happens. Like,
Audrey (00:38):
I'm talking about a whole bunch of stuff that people
can't hear. It's just like, allof a sudden, I'm like, Oh, my
gosh, am I gonna be one of those
Jamie (00:46):
twice? Since we've had that conversation? I've had
something show up in my Facebookfeed as an ad that I was like,
How did it know that? Like, youknow, I didn't search for it. I
just I mentioned it to theneighbor over the fence, and
then all of a sudden, I'mgetting matched for it. So I'm
gonna say one thing about thatconversation real quick. Of
course, I'm an apple expert. Andwe were talking about Apple
iPhones, watches, home pods, andthings like that. But other
(01:08):
things could be listening to.
And I didn't really say that Ijust want to say again, if you
have an Amazon Dot, you know,the Google Home. Right? These
are other smart speakers, andthey have the same sort of
capability. And they very wellcould be listening. Also, there
was a very funny on NPR, thatthere are a musician artists
making songs about poop. Andthey're making a ton of money by
(01:30):
having songs with the word poopin the title because little kids
get around the Amazon dot andimmediately just want to say
dirty words, like they talkabout poop. And then it does it
and they're getting all theseroyalties. They're making all
this money. And it is it's true.
There's a niche of musicalartists that are writing songs,
(01:53):
specifically, because they knowthat little kids scream that
word into an Amazon speaker andtheir parents aren't around and
the song starts playing and theycan't royalties. And it's a
thing. Last week, we talkedabout Apple IDs, right? And
you've got your Apple ID, and itcan be any email address, and
you're gonna password with it.
But the confusion that emailaddress could also be your
(02:13):
Google login, it could be yourAmazon login, it could be that
email address can be used inmultiple systems. But it's
confusing that I'm using a Gmailemail for my Apple ID sometime,
maybe you have a yahoo.comemail. And I'm using that to log
into Google. And that can getreally confusing and not just
for switchers, not just forAndroid to Apple switchers. But
for everybody. Also, we had twotopics that came up last episode
(02:37):
that we said will come up inlater episodes. And so I wanted
to remind us what those were, ofcourse, there's the photos
conversation, and that is huge.
And I don't know if that's yourpriority, and if it is that we
can start talking photos. Thenthe other question was, where's
my data? Where's my pants? Like,are on the Lego Movie? Right?
(02:59):
Where's my pants? Honey? Where'smy data? Where does my data go?
Or where's my data being stored?
And the question that you askedthat really signified that was,
where's my backup? Am I backedup? So do Can we have a quick
conversation about that? Andthen we'll jump into Photos.
Audrey (03:18):
Because I don't like to really wait on this stuff too
much. Right? If we've touched onit, it's like, now, you've got
me thinking. Right. And so sincelast time, I've been thinking
more and more about my data andmy library and where is
everything? And how can I get toit and quit? I want to quit
using my Android as a crutch andbe 100% moved over? Yep.
Jamie (03:43):
Yeah. Okay, so I'm gonna put my phone up. And we're gonna
look at a couple things herereal quick. So here's my
lockscreen. Look at this as asuper cool, there's my wonderful
daughter Grace, but you noticehow her picture her face, her
head is in front of the time.
And that's just and that's justpart of that didn't do anything.
I just put the picture there andthe lockscreen did that for me.
(04:04):
Right. So like, how cool is thatlike, and it's just really kind
of cool.
Audrey (04:10):
Really cool.
Jamie (04:12):
Okay, backing up on the iPhone. So what we're gonna do
is I'm gonna go into my settingsapplication. And we're gonna go
at the very top it says JamesPollack and Apple ID and iCloud.
Now I'm gonna go into my iCloudarea right here. And right here,
I have iCloud backup. And it'son right and this is kind of
(04:32):
new, it's a new layout. Sobecause I was 16 it may look
different from you but it shouldhave the same basic stuff. So do
I want to back this phone up oris iCloud backup turned on? And
then down under the Backup Nowbutton last successful backup
was at 1 (04:46):
45am.
Audrey (04:50):
Wow, okay. Okay. Do you see that on your phone trying to
follow along here I'm trying tofinally go back so we're in
settings. Okay, settings. I'm
Jamie (04:58):
there at the very very top you should see your name and
it says Apple ID iCloud.
Audrey (05:02):
Oh yeah. Okay. Go into their iCloud got it.
Jamie (05:06):
Now when you're in there going to iCloud, okay. And then
scroll down to see iCloudbackup.
Audrey (05:13):
Got it. Okay, it does say it's on.
Jamie (05:16):
Okay, and it's on underneath the Backup Now
button. What does it say lastsuccessful backup was
Audrey (05:23):
the last successful backup was yesterday at 3:52pm.
Jamie (05:28):
There we go. Okay. And so just so you know, it says, let's
see if it says it here. Okay, sothey took it away. But it used
to say you need to make sure youknow that there's three
conditions for backing up, whichis it's got to be on the Wi Fi,
it should be locked, and itshould be plugged in. If you
want to, you could force abackup now at any time. So if
you're, if you're not pluggedin, and it's not whatever needs
(05:50):
to be like you want it right nowyou can hit backup. Now if you
want to most of the time, minedoes it at night, right? Because
that's I put it on the chargerwhen I go to bed. And so it's on
the charger, it goes to sleep,it's locked, but it's still
connected to the Wi Fi and thenit does that backup. Okay,
Audrey (06:04):
and it's auto, like it'll just do it
Jamie (06:06):
doesn't want today, but tries to do tries to do it once
a day. And you're just good togo. Now the question of where
where is it right, where's mydata. So I'm gonna I'm gonna go
back up a level. And the verytop here is my iCloud plus area
and it says I'm using x number500 gigs of two terabytes. So if
I go manage account storage, andI come down to see what's being
(06:30):
stored in my iCloud storage.
Here's my backups right here.
And if I tap on that and go intothat, I can see that this iPhone
has a 5.6 gigabyte backup and myiPad has a 1.1 gigabyte backup
in here.
Audrey (06:43):
Okay, I'm worried that I don't have enough room.
Jamie (06:47):
With your iCloud account, you get five gigs for free. But
that's not enough for anybody.
So you see where says changestorage plan, if you tap on that
it'll take in. So basically youroptions, or you can pay 99 cents
a month and have 50 gigs, youcan pay 299 a month and have 200
gigs or you can pay 999 a monthand have two terabytes.
Audrey (07:05):
Okay, so let's just say I'm not there yet, and I don't
really need to pay for it untilI need to pay for it. Will it
alert me when Oh
Jamie (07:14):
yes, there will be many you don't have enough room, it
will pop up and say hey, youneed to up your iCloud storage.
And honestly, within our photosconversation, you will put
enough stuff in your iCloud thatyou will need to go to the 50
gigs, it's going to beinevitable. But then again, I'm
going to try to subtly influenceyour thinking about cloud
storage and where to photos.
Audrey (07:35):
Italy,
Jamie (07:37):
I'm just going to be the good influence that I'm expected
to be as the trainer and thementor. And I can just be
persuasive. Like earlier today,I had a client and he said I
don't really want to use face IDand I don't really care about
touch ID and I definitely don'twant to use Apple Pay. And I
said well, why don't you want touse Apple Pay? Why would I want
to he asked me why is Apple Paya good thing, because anytime
(07:59):
you hand anybody a credit card,a waiter or waitress a gas
station attendant, they couldvery easily swipe it in a little
magnetic thing and get your cardnumber your information and try
to go use your card.
Audrey (08:09):
Yes, I'm paranoid about that, too.
Jamie (08:11):
So if you have that credit card in your wallet on
your phone, and it is connectedto Apple Pay, and you can use
Apple Pay at the grocery storeor wherever you don't hand them
your card, you use your phone,and your touch ID or face ID to
approve it. And then that vendorgets a randomly generated number
that guarantees payment fromApple, they don't get your
(08:32):
credit card number, they don'tget your name, they don't get
any personal information aboutyou, they just get promised to
have payment. Therefore, apples,the only company that has your
information and Apple isextremely secure because they
offer this level of service. Butwe hear about like Home Depot
got hacked, and they got amillion credit card numbers from
Home Depot target got hacked,and they got a million credit
card numbers from Target. Well,if you'd use Apple Pay target
(08:54):
wouldn't have your credit cardnumber. Wow. All right. If you
use Apple Pay at Home Depot,they wouldn't have your credit
card number. So I mean, do youreally want to trust every
business in the world with yourpersonal information? Apple's
already got that so that you canpay for your 99 cents a month. I
mean, you got to have some sortof payment option within Apple
anyway. And then if you useApple Pay, everything's coming
(09:15):
off the same card. So you canlook at one bill to kind of see
what's going on. But it's thatsecurity or it's that safety
part.
Audrey (09:20):
Just out of curiosity when you're out in the world and
you're using this Apple Paysituation. How often do you
encounter Oh, yeah, no, we don'thave the Apple Pay. There. It's
Jamie (09:31):
it's very common that somebody does not have Apple
Pay. Okay, so I'm gonna go intomy wallet here. Right. And so
here, I've got my credit cardright there. And all I have to
do is go up to whatever counterI'm at, hold my phone up to it,
and my phone will say, Oh, doyou want to use Apple Pay? If
so, push to the side buttontwice, push, push, and then
it'll either read my face or usemy touch ID or ask my PIN code.
(09:53):
And then I'll just say, hey, itworked right you paid
Audrey (09:57):
Wow. Okay, I'm gonna try this this week. Yeah. I want to
know how it goes.
Jamie (10:01):
It's very cool. It's very, very cool. Sounds cool.
But that compelling reason rightand compelling why? Why? Why
would I use this? Why do I care?
Audrey (10:10):
Well, I'll tell you why.
Because my husband's beenshowing me videos of porch
pirates suddenly become veryparanoid like there are thieves
out in the world.
Jamie (10:23):
They are and they follow the trucks around and wait like
two blocks behind the truck. Andthen they come back and they
want my imperfect produce. Iknow they do. Well, between the
Hey Siri conversation in thisone, you definitely have the
streak of paranoia going on.
Audrey (10:42):
These last couple of weeks, really, the most in the
world, but
Jamie (10:47):
it's not a constant state. It's just
Audrey (10:49):
a lot of change in my life lately. And change will do
that. Yes, it will talked aboutthe emotional side.
Jamie (10:59):
And you are still having emotions. This is exactly what
you said. I remember you saidI'm still having emotions. And I
think I think you'll continue tothat's fine. Okay, next thing I
wanted to kind of cover realquick and make sure that you get
is to finish up the conversationof the question Where where's my
data, right, you know, Honey,where's my data. And this comes
(11:21):
to play in another place. I'mgonna go back in my settings
application and go down a littleways until I see mail contacts
and calendars and notes. Becausethose are the four things that
like an iCloud, right, I've got,I could have iCloud mail if I'm
using something@icloud.com. Butyou know, my contacts on my
calendars and my notes are allsyncing through my iCloud
account. But if I go intoContacts, I go into accounts,
(11:43):
look at how many accounts Ihave. I've got iCloud and Gmail,
account, three, Gmail, orwhatever. And you notice in this
Gmail account, right here, I amsyncing my calendars and my
contacts to this Gmail account.
And so I'm going to go up to myiCloud and show you that you
know, also in iCloud. Sure,well, there we go. You'll notice
that my contacts and mycalendars in my notes are turned
(12:06):
on here too. So I have one setof contacts that are being
stored in the iCloud storagearea. And then I have one set of
contacts and our calendars thatare being stored in the Google
area. Are they getting allcommingled? In a sense? Yes, in
a sense, no. I'm also allowed tohave an on my phone area, which
is local, so that that doesn'tsync, I can say I just want them
(12:27):
on this device. And I don't wantthem to go to a cloud, but then
I can't get them from otherdevices. So with this in mind,
once I'm here, I need to make adecision like on this Gmail
account. I don't want contactsand calendars and notes. But on
this Gmail one, I do wantcalendars because it's my
business email, and we usebusiness calendars. Yeah. So
it's up to me to keep track ofwhen I add a contact or if I add
(12:51):
a calendar event. Where do I putwhich calendar? Do I put it on?
Do I put it in my GoogleCalendar? Do I put in my call
calendar?
Audrey (12:58):
Oh, you just saved me so much pain?
Jamie (13:01):
Ah, so. So let's let's let's let's look at
implementation. By the way,thank you. So so this is a
calendar app called weak cow, Idon't actually use the calendar
app on my phone because I just Idon't think it's as functional
as I want. So I'm going to go onhere and see if it'll do it or
not, who it will not do it. Itsaid no. vetoed. Okay, so I'm
(13:24):
not allowed to do that. So wewill go ahead and look at the
bottom of the little searchbutton that came in iOS 16
search. We'll open up thecalendar. This is Apple's
calendar app, this one did work.
And you know, this is what myday looks like look at all those
beautiful colors and overlays.
And this is a whole bunch of youknow, look at this a day by day.
(13:45):
But if I go to calendar here,calendars you'll notice here's
my Jamie RW G which is my GoogleRoyalwise Google and you know
there's my calendar and Jeff'scalendar and Payton's and yours
and Alicia is in our classcalendar and a recording studio.
And if I come down here here'smy iCloud calendars for me, my
family my kids and I usemultiple calendars this way for
(14:08):
color coding so that when I getback over here I can see oh, I'm
with Audrey doing making theswitch right now Alicia is about
to have an appointment with aclient also I can see Alicia has
a bass lesson this eveningbecause it's a different Alicia
color do my kids have afterschool stuff on here's all my
car rental information andtravel information for our trip
back East. So calendar I thinkis a great example because I'm
(14:30):
using different calendars withdifferent colors so that it's
color coded but also my Googlecalendars are work related. My
iCloud calendars are personallyrelated but yes now when I look
here, they're just all overlaid.
I don't know what I mean. Youasked Are they getting
commingled? Well, I want themcommingle. I want to be able to
see that I've got something.
Audrey (14:50):
I think my concern with the commingling tends to be more
about, I guess related tocontacts and the backups of
contacts.
Jamie (15:00):
Okay, so I'm going to show you one more thing here is
that I can also come here anduncheck things. And then when I
go back to here, it doesn't lookso chaotic. Right? Right. So I'm
free to say I want to see thiscalendar, but I don't want to
see that calendar, depending onhow messy I want this to be.
Okay, next examples, thecontacts example. If I make
(15:22):
contacts, and I go all the wayup to the top of the lists area
of the group's area, here's myRoyalwise Googled, here's my
iCloud and I've got differentgroups, I happen to use groups
pretty thoroughly. So if I go inhere, here's all of my iCloud
contacts. And if I go into here,here's all my Google Contacts.
But if I go to the top where itsays all contacts, it says all
(15:42):
of them intermingle. And I don'tknow which is which.
Audrey (15:44):
Okay, right. Okay, so you're accessing them all. But
do these contacts belong to thedifferent
Jamie (15:54):
target, go back to my list, I just happen to have an
overarching all contacts option.
Or I could come down here tojust do the Google ones. And I
could come down here to see theiCloud ones. Gotcha. Okay. So
I'm allowed to segment them perservice or location. Where are
they where's my data? This datais in iCloud. This data is in
Google. But in contacts andemail works the same way and the
(16:16):
email app. We go to the top Ihave an all inboxes area and
then I have each of the inboxes.
So if I just want to bepersonal, Jamie, I'd go here. If
I'm going to be work, Jamie, I'mgoing to go here. Right if I
want to see my neighborhoodnortheast 58th Avenue stuff
(16:36):
that's there, right. But if Idon't care, I can just go to all
inboxes and say what just camein what's new?
Audrey (16:40):
So if I wish to say hi, medicals here if I lost access
to several of my mail accounts,and all except for my iCloud
account, and my phone bit thedust somehow because I
mistreated it had to get a newphone and I'm pulling just my
(17:03):
iCloud in because it can'tremember all my other contacts.
passwords for those accounts.
Yeah, well, I get everything.
Jamie (17:11):
No, you only get the stuff that's in the iCloud area.
Okay. Right, you got to log intothe Google account and turn on
Google Contacts and GoogleCalendars if you want what's in
that cloud to come down? Gotcha.
Right. But the beauty of it, andthe pain of it both, you know,
it's both double edged, iseverything in one place. And I
have the freedom to look at itas one big list or segmented out
(17:34):
as I want to. And this is thesame example all inboxes I can
just see everything or I justwant to see my work stuff.
Right. Right. calendars,contacts, same thing, people get
really confused. They're like,Well, what do you mean, I have
contacts in three places. I likeI'm seeing duplicates. Why?
Well, because you've got them inGoogle and you have them in
iCloud and you probably onlywant them in one. So I'm going
(17:56):
to show you the magic settingthat you need to know to make
your life easier. And that is inthe Settings app. And we're
going to go to the calendar. Andat the very bottom, there's
going to be this really coolthing that says default
calendar.
Audrey (18:11):
Oh, yeah.
Jamie (18:14):
When I make a new event, what calendar is it going to go
on to and then I can move it toa different calendar upon
creation. But by default, thisis the one I use most of the
time. I want everything to gothere. Hallelujah. Okay,
contacts, same thing defaultaccount for where like, if I say
new contact, what cloud service?
Is it going to default? We go toYeah, okay, I get this phone
(18:37):
call on my stuff isn't syncing,like I put it in on my phone,
it's not on my computer, whynot? Well, you put it on my
phone, or you put it in Gmail,and you're not logged into that
Gmail account on that device.
We've got this option of cloudsyncing to make our life easier.
So data's on multiple devices,but we also have multiple
clouds. And so now it's not aone to many, it's a many to many
(19:01):
wins, that never gonna getconfusing or be an issue, right?
Most of my clients are like,just here, Jamie, just fix it,
just take it, fix it like Idon't, I don't really want you
to go over that 1520 minutes ofinformation, so that I can
understand it, I don't need tounderstand it, I need it to
work. And I make my livinghelping people with that. And if
(19:25):
they don't want to deal with it,I will configure it correctly.
And then make sure that thedefault is what it needs to be.
And they just use it. I like to
Audrey (19:34):
understand it though.
This
Jamie (19:36):
is for I understand, that's why you're the switcher.
That's why That's why you'rehere with me in this webcast,
because I know you want to knowthis stuff. And it's good to
know it's good. It's good. It'sgood to know, the other question
that I get on this kind of onthis topic, and I'm just gonna
bring it up because I knowthat's a question that people
have and so whether you'vethought of it or not, how do I
(19:58):
get to the cloud and That wasThat's the question. Like, I
know, I know the cloud is acomputer to serve or somewhere
else on the internet and I can'tsee it. And I know my data from
my phone goes into the cloud.
But how do I get to it? How do Iuse iCloud? what's your what's
your answer? What do you thinkthe answer
Audrey (20:21):
the answer in my own brain is just like to pull up a
web browser and go toicloud.com?
Jamie (20:28):
That absolutely is the right answer on if you want to
get to the cloud version of thedata, that is exactly where you
would go to do it. Is there acompelling need to do that on a
regular basis?
Audrey (20:40):
IE, I think it depends on what you're trying to do. But
Jamie (20:43):
that is true. But for your average bear for your
average retired senior? No, no.
I go there with someone who saysmy data is not syncing. And I
can see the phone and thecomputer aren't the same. And I
want to see what's up there too,like, is the phone getting up
there? Or is the laptop gettingup there? Because the phone on
the computer don't talk to eachother? They both talk to the
(21:03):
cloud computer. So the talkshere comes down, here comes down
whatever the answer is, it's sofunny, because it's so simple,
you know, but it's like we justdo it. It's intuitive. And so we
don't really talk about or putwords to it, you just use the
calendar app, you just use thecontacts, you put a contact in
the Contacts app, and the clouddoes its thing. Right? It just I
add a calendar event and itshows up everywhere. Right? I
(21:28):
don't go to the cloud, I don'tneed to see my data in the
cloud. If I want to know what'sin the cloud, I go to any
device, any device that's loggedin with that account that's
syncing with that account. And Ilook at my data, my data is
there. And it's in the cloud,because it's here, too, right? I
sell them in my day to day needto go to the cloud to confirm
(21:51):
it. Sure, yeah. No, I do it andtroubleshooting, you know,
troubleshooting. And there's anissue, I
Audrey (21:58):
think the biggest thing that comes up for me hearing you
talk about this is, it's alwaysthe okay, I can manage it a
certain way from my mobiledevice. But I maybe have more
options to manage that data frommy computer.
Jamie (22:16):
Okay, so this is a good thing to talk about as the
switcher as an Android to Appleswitcher, and also a not PC to
Apple switcher. So for you andyour specific situation, because
you're now iPhone and PC. Youknow, there is an iCloud for PC
desktop and iCloud for desktopapp that you can install. And it
(22:37):
will try it will try to syncyour contacts and calendars and
photos and stuff. I don't it'sbuggy, as all get out, unless
they've improved it recently.
And then it's also going to syncyour contacts and calendars into
Outlook. Right, which has otherinherent problems because
Microsoft is infamously knownfor being very proprietary. And
(23:02):
Apple is known for allowing opensource things and then on their
system. And so that it workswith it. Right. One of the
examples would be everybody inthe world uses IMAP for email
syncing, but exchange does notbecause they created their own
protocol called Map. I said, Oh,we're gonna create a new
(23:25):
protocol and industry willfollow and nobody follows
Microsoft as as far as industryleading goes, right? They come
up through protocols, andthey're an island when Apple
approaches so what what are theydoing in Linux? What are they
doing in Unix? What are theydoing at the server level? Most
web servers are going to useIMAP, and they're going to use
LDAP. And they're going to usethese common open source
(23:45):
internet protocols. AndMicrosoft's like, No, I do not
want to you know, and that'sI've seen just over time, people
in Outlook, trying to sync theiriCloud data into it have
problems because outlook willbehave different act different,
and then push it back up intothe cloud different next thing
(24:05):
and other like, why is my dataall mushed? Up and or shredded?
Or just not what I want? Youknow, are the fields aren't
mapping quite right? Or whoknows, right? Who knows what
what that outcome could be? Withthis in mind? The question
really is like, if you don'thave more than one apple device,
do you even need the cloud? Doyou ever think you ever think
about that, right? Like I don't,I don't need my context to be up
(24:26):
to date in these two places. Sowhy? The question and the answer
really comes down to having anonline version. Like you said,
I'll go to icloud.com. I'm atthe library. I'm on the East
Coast, I left my phone in thecar, but I got a computer I can
still look this information upbacking your phone up is the
number one reason having havinga cloud backup in the cloud, you
lose your phone, buy a new one,login, everything comes back.
(24:48):
That's where the cloud really isnecessary for every user. But
you at this point aren't syncingyour data onto your laptop from
your phone. These two thingsaren't talking to each other.
Now again, I haven't messedaround with the iCloud for PC
desktop app in a long time. Andmaybe you can or want to check
it out, check it out foryourself, do some research and
(25:08):
see if they've improved it.
Audrey (25:11):
If it gets buggy and I ended up with problems, like,
are you going to rescue me?
Jamie (25:18):
I will do the best I can.
I absolutely can. But as I said,apples to oranges, and I'm not
sure that I have a guarantee foryou know poking the bear on that
one. And it comes back down tolike, where's my conversation?
Where's my data? You know, doyou put your Google stuff into
Outlook? Do you access yourGoogle email in Outlook? Um, no,
(25:39):
you just go to a web browser andgo to Google and do it through
there the go do it in Chrome.
Yeah. Right. And that's again,because I want to I've had a
client, I love telling theselittle stories out of client.
And she was so upset because shewas using a Google account
inside of Outlook on her Mac,and it wasn't work. And then I'm
(26:00):
like, Well, what do you expect,like, these three companies in
bed together? They're notbedfellows. It's just not, you
know, so maybe you're asking toomuch. Maybe you need to, like
allow the technology to work theway it's supposed to work. You
know, can you make it jumpthrough a loop of fire? Maybe?
Will you get a little burnedsinge on the edge of something?
Maybe? Maybe? Okay, how are wefeeling? Tell me give me some
(26:24):
feedback on that wholeconversation.
Audrey (26:26):
So much better, you resolved several issues in one
city. We haven't even gotten tolike the photos and stuff yet.
But
Jamie (26:36):
what I'm telling you even photos is an entire half hour to
45 minutes, and maybe should beanother session. Probably, you
know, I
Audrey (26:44):
mean, time. You anything, but I think because,
you know, that time is tickingaway since I got these new
devices and whatever. Andthere's this alert on my phone
that basically says Apple Care.
Plus, I'm like to Apple Care ornot to Apple Care? What is it?
And why? Why? And do I do it?
Jamie (27:13):
Okay, so this is gonna be another kind of weird answer.
And it is a personal preference,because it's insurance. Are you
an insurance type? Do you feellike you need to insurance? And
do you mind paying extra moneyfor something you may never use?
And or, if you don't do it, areyou gonna get screwed because
you don't have insurance. Andthen you need to fix the phone,
(27:35):
replace the phone or dosomething that's, again, it's a
personal preference.
Audrey (27:39):
There's different levels of that.
Jamie (27:41):
With the majority of Apple devices, you get a one
year warranty out of the boxwith nothing, you don't need to
add anything, you get a one yearwarranty. So if something's
wrong, and it's factory came offthe factory line bad, they just
fix it, replace it, you know,maybe give you a refurb
honestly, I like refurb devices,I know that they have like fine
tooth comb to every circuit,right? Like they've gone through
(28:02):
and they're not going to sell abad phone twice. In that that I
have faith in. And I learnedthat actually trying to buy my
kids Nintendo DS is like thelittle DSL games. I had, I was
talking to a friend and I waslike, I want to buy my kids,
Nintendo DS is But dad con thesethings are expensive. And they
and they said get refurb it's$150 cheaper. It's 200 instead
(28:24):
of 350. And they're better. Iknow what do you mean better?
How could a refurb device bebetter? And they said no. What I
just said to you is that wellthey've taken it apart and
looked at every circuit boardand fine tooth comb it and
tested it. They're not going tosell a bad DS twice and 3ds
twice. I went wow, that's agreat way to look. So Apple Care
(28:48):
Plus on the iPhone gives you asecond year of coverage. Okay,
okay, so you get the one yearand then it'll add the second
year if you do the best theywant you to sign up for it. I
think in the first 90 days or Xnumber of days or so there's
like this little you know, yeah,you put the pressure on me
you're trying to create thaturgency. And one of Jamie's
roles of internet security isdon't let them pressure you
(29:11):
right the minute you they'remaking it feel like you've got
to make a decision maybe youshould back off and wonder if
it's a scam or not so good goodinstincts at this at this one.
This one's not a scam, you'vehad enough time to do the
research and you just didn'tknow on laptops and desktops.
I'll just say this. If you buyApple Care, it turns into a
three year warranty. From oneyear up to three year on the
(29:33):
phone. It just goes up to asecond year. But a new thing on
laptops and desktops. I'm notsure about iPhones. Maybe he's
on iPhones too. I just don'tknow as you can now subscribe
and do it year by year by yearand go more than three years.
Where for a long time, it wasonly new products, new devices
and it was only three years asan option. Now if you've got a
five year old laptop, you canbuy Apple Care and cover it even
(29:55):
though it's five years old. Butyou have to you have to pay for
it year by year. You're in it'sa little bit more expensive. So
it's a personal preference. Anddo you like insurance? Or do you
not like insurance? I will say Ido it. I do it from my desktop,
especially my laptops anddesktops, not so much because
I'm not carrying them around.
I'm not gonna drop them. I'm notgonna, you know, I mean, there's
less chance of something stupid,right? You know, like, if I
(30:19):
spill water, it's going to bethis little keyboard, not the
actual CPU unit. Right? If Ispilled water on the laptop,
then you know, we're all goingfor a swim. So that's kind of a
personal preference. And one ofthings I really like about
especially the Apple Care forthe laptop is they've got to two
incidents of accidental damagecoverage. Oh, where before they
(30:42):
didn't have that if you droppedit, and it was your fault.
That's your fault. Like it's notyes, it didn't come off the line
that way. That's not a factoryissue. It's not like we know the
keyboard is defective. But nowthey will if accidental damage
can be covered. You got twoincidents a year even. And even
that I was like that's reallyforgiving. I mean, like who's
like that's for the clots whodrops your laptop twice in one
(31:05):
year?
Audrey (31:09):
I mean, I've seen this is true of a lot of my
girlfriend's right it's like aswomen we tend to oh, I can get
it all in one in one carry tothe you know from the car. Oh,
yeah. I don't know how
Jamie (31:22):
with your milk and bread and eggs Knock yourself out, but
just laptops and iPads one at atime please like don't do that
with your tech.
Audrey (31:29):
But I am I am doing that with my tech. Well, but the eggs
Jamie (31:33):
cost $5 In this was 1000 I mean, you don't like I don't
have time
Audrey (31:39):
to go back to the truck.
Jamie (31:41):
Oh my Lord. Yes. But actually, I'm gonna tell you
actually you do. Once you're onthe phone with Apple Care and
trying to get your stuffreplaced and you've spent three
hours negotiating you're gonnawonder why you thought that five
minutes was so valuable.
Audrey (31:55):
Yeah, you're probably right about that. Actually.
Jamie (31:58):
I am right I'm just gonna good I try not to be cocky about
many things. But I'm gonna goahead and take the trophy. I'm
gonna take the truck
Audrey (32:08):
so so my husband helped me make this purchase right with
adamant that I get this screencovered thing that is glass,
apparently, like and so I guessmy question on that is like is
this thing you know, if I dropthis in this breaks? Do we know
(32:31):
if this is actually going tocause glass splinters? Like the
same way? Has anybody tested
Jamie (32:42):
Okay, so a couple things
Audrey (32:44):
Why did iPhones have to be so fancy like that? I don't
remember any of my androids everhaving a glass surface
Jamie (32:50):
protector so it is Gorilla Glass. So it is a good
sturdy glass covering and as ofthe iPhone 12 I think I'm
probably 13 I think it was the12 because mine has it they
actually put a layer of ceramicand melted on now so the glass
is extra sturdy because theyactually do a you know Cornell
(33:13):
or whatever, you know the peoplethat make ceramics right so they
actually have worked withCornell and and they now have
and they put a layer of ceramicand then heat it until it melts
on and it's clear and seethrough but can still do the
touch stuff. So I'm I've beenfeeling really secure and solid
about my iPhone 12 Pro, and the13th and the 14th. That's coming
(33:34):
out, you know, but so I don'tput a protector on my screen. I
don't put an extra layer. No, Idon't. That actually shocks me a
little bit. Yeah, I personallydon't I think I trust the glass.
Also, I'm relatively aware of myphone. I felt this way for a
long time, but I will tell youthis
Audrey (33:54):
with milk and eggs. No, no, no, no, I put
Jamie (33:57):
I put in my backpack women in their back pocket that
sticking out. Bra and yeah, Ilike that stuff. I'll forget
about it. My lovely wife Aliciadropped her phone about three
weeks ago. She was taking theson out for some some some some
pokey pokey bowl, poke a cubeand I immediately got a texter
(34:19):
that said I dropped my phone andcracked my screen. She just
dropped it on that exact rightpoint right here. Right? If it
hits on that corner, I don'tcare what I don't care what you
have is protection if you if youhit it just right. It's going to
shatter. Right I mean, I've gotjust a little thin case I don't
have a big you know, this isjust a thin leather case. You
(34:39):
know, and I that's all I carry.
And it gives me a little bit ofprotection but what it really
gives me is grip. Right and sothat's that's what's more
important for me is that grip,but I don't cover the front. No.
Audrey (34:55):
Okay, and so if you're not covering the front and you
drop it in glass breaks, wouldthat be something you send it to
the Apple Care? Back?
Jamie (35:04):
You would contact Apple Care and see if you have
coverage for it? And if not, shejust took it to a local guy down
the street, and he replaced theglass front for her. Wow. Okay,
you know, and it wasn't supercrazy expensive, it was actually
affordable. And that brings meback to another part of this
topic. And I'm a little hesitantto even talk about it, because I
don't understand it myself.
Right. You know, like, I'm theexpert. And if I don't
(35:26):
understand how does anybody havea chance kind of thing? I mean,
like, I get the hypocrisy ofwhat I'm about what I'm saying.
Is that like Verizon offersinsurance Costco offers coverage
AT and T offers coverage. Andshould I get the Verizon
coverage? Or is there should Iget Apple Care instead? Like,
which like, which should Ichoose? And I'm even telling
(35:50):
you, I don't know. Yeah, I don'tknow. Because there's so
complicated code, so complex onwhat's covered. Right? And then
the ease of, I have a case, howeasy is it to get that case
pushed through? Right? I know, Iknow, Apple Care. And I know,
Apple, and they make it reallyeasy. You call the phone number,
(36:11):
you tell them what's going on,they give you a case number. And
they're just like, we're sendingyou a new one, or send it here,
take it to the Apple Store, andwe'll handle it. You know, an
apple is such a big company thatthey're pretty forgiving. You
know what I mean? They're prettymuch like, well, we're going to
try to fix it. And if we can'tfix it, there will be a
replacement. Right? You know, Idon't know that Verizon can do
(36:34):
that that way.
Audrey (36:38):
Like, deep diving, insurances, and all that kind of
stuff, I guess, like where mybrain is sort of taking this to
is, as an apple expert, assomebody who works on people's
devices all the time, you youknow, the average person, you've
probably seen the terrors thatpeople inflict on their devices.
(36:58):
Right. And so it's like, whatare the things that people that
you see the most? You kind ofmentioned,
Jamie (37:03):
shattered screens?
Shattered screen? Yeah.
Shattered screens is the that'sthat's the only damage that's
visible? Yeah. Okay. I can't seeif they hurt the Wi Fi adapter.
I can't see if the impact ofdropping it on the ground.
Disconnected a circuit, you knowwhat I mean, those that's not,
(37:24):
that's just not something thatthe eye can see. And until you
pull the phone apart, are yougoing to find out and I'll just
tell you this one thing as faras again, 20 years and an apple
expert had been dealing withiPhones since the day iPhones
exist started existing. I don'tfeel like the phones are the
same after you take them apartand put it back together. I
mean, I don't necessarily trustthe process to a certain degree.
And maybe I'm showing my agethis time, maybe, you know, I
(37:48):
like you. But
Audrey (37:48):
you can't even get into these things anymore. You really
Jamie (37:51):
can. And it's glass, front and back. And you know,
you see people online,shattering the glass and picking
it out and then putting a newcover on it and it just doesn't
look fun. But batteryreplacements is the number one
repair question that is asked ismy battery's going the health of
my battery's not good. By theway in settings under battery,
there's a battery health optionthat will give you a percentage
(38:12):
of the health of your battery.
My phone is a 12. So there'sbeen the 12 s and the 13. So I'm
three years old coming up onfour years, and I'm at 85%
battery health. Wow, that'ssuper good. Not really, I mean,
I people complain like a fiveyear old. Android, you know,
yeah, right. Right. I got peoplewith iPhone five is going my
funds fine. I don't need toupgrade my five and it's like
(38:35):
they're up to 3414. Now maybeyou should think
Audrey (38:40):
one of the catalysts things as to what forced me into
a switch to Android don't
Jamie (38:46):
have good batteries. Is that what you're saying? It just
Audrey (38:48):
wasn't I mean, my husband's phone. iPhone was
lasting all day and all night.
He's on it all the time. And Inever see him charged the thing.
Right. And I'm like going backto the charger two and three and
four times a day.
Jamie (39:04):
Well, I bet she's got a wireless charging pad or a
MagSafe and he's just sending iton there and you're not noticing
maybe maybe I mean, the newphones have this you know the
ring on the back right? There'sa circular ring in here that's
the wireless charger and soliterally if you have a MagSafe
magnet just click right and sohe might he might be kind of
(39:24):
played a little bit there butmight have to go snooping around
down on on a wireless chargingpad and you but yeah, I have
seen multiple times people withsevens and eights go I don't
want to buy a new phone. I'mjust gonna get the battery
replaced and then it comes backand the batteries crap within a
month. Wow. You know, and itjust doesn't stick. It doesn't
(39:47):
it doesn't work. It doesn't holdyou know and so for me and
that's that's when like the newphone a year plan was like,
that's cool. Like, I just justget a new phone every year, you
know, we buy corporately, right?
We buy for the company, so wewaited at least two years. And
if I can squeeze out a third, Iwill. You know, for me, it
really comes down to what is thenew phones capability? You know,
and I'm teaching classes do Ineed to demo? Is there something
(40:11):
that I need to show people thatmy old phone can't show them?
And so it turns out the 14 isone of those jumps, the 14 Pro
can do things that the 12 and 13can't. And I am going to need to
move up to a 14 Pro granted,nobody else on my staff has to,
like, you know, Peyton and Jeffdon't have to have new phones,
(40:33):
you know, but I do. So, youknow,
Audrey (40:39):
Wilds? Well, I'll tell you, you know, we've talked
about the you know, crack screenand things that you kind of
can't see, with one of myandroids. I, for whatever
reason, the screen startedlooking like it had gel
underneath the glass layer.
Jamie (40:58):
Did you have a screen protector on it? No, like,
Audrey (41:01):
but it wasn't like, you know, submerged in water or
anything like that. I mean, itnever really
Jamie (41:06):
only time I've seen that is when somebody puts on a
screen protector. And then itkind of peels away a little bit
or something then you get likebubbles underneath
Audrey (41:14):
thing. It just looked like somebody you know, took a
syringe and injected some goounderneath.
Jamie (41:21):
You know, you're not selling me I'm switching to
Android. I'll tell you that.
It's not working. No matter howhard you try Audrey, I think I
think I'm gonna resist,
Audrey (41:28):
you know, with Apple to like, what can I expect?
Jamie (41:31):
Oh, heck, no, you couldn't know. Expecting it of
Apple. It's like, there's no wayyou could expect that of Apple.
And also, it's never going tohappen. It's just Apple products
are very well made. I mean, Ireally you can't argue that. I
mean, even Android, people canargue that Apple makes a good
product.
Audrey (41:50):
It certainly make a good box for the product
Jamie (41:53):
today. They're definitely known for their packaging.
There. They are meticulous withtheir packaging, and
Audrey (42:02):
figuring out how to open the darn thing. Well,
Jamie (42:04):
so let, let me tell you one cool fact. And I'll tell you
about how to open everything,everything because it's all they
actually went to they don't putthe plastic wrap around the
outside of the iPhones anymore.
Love that. And there, theyliterally save something like
100 tons of plastic waste byjust eliminating. I love that
extra that extra packaging.
(42:27):
Every time Apple has an event.
They actually go over theirenvironmental impact. They talk
about, you know what theirimpacts are the fact that every
metal inside the phones and theiPads are now recycled metals.
They don't they don't get newmetal sabers, everything going
into the phones is recycled. Oh,that's awesome. Okay. Almost
every single thing you get fromApple that looks like it's like
(42:47):
hermetically sealed, somewhere,there's a pull tab. There's a
little tiny something somewhereand it's normally like orange,
it'll have a little orange.on itand if you find it and then just
zip like a FedEx package. Youknow, our FedEx package has like
the tear offs at the top. Almostevery single thing you get from
Apple's going to have that evenif you get an iMac in the mail,
(43:10):
the brown box outside, we'llhave one and then you get into
that then there's the white boxinside and there'll be one for
that too. And you'll open thatup. Right even down to the
battery that you plug the USBcable USBC cable in is gonna
have this like plastic wrap onit. There's one little place
that you pull in the whole thingkind of tears and so if
everything now I'm getting
Audrey (43:33):
that hermetically sealed, right, like that's
really how it felt is I'm like,okay, yeah, no,
Jamie (43:38):
it's sterile. Yeah.
Audrey (43:40):
You know, I'm not gonna be able to get back out of this.
Jamie (43:43):
Are you getting the box out of the box is hard,
probably. Like, it seems likeit's never coming off. It just
seems like it's never. Okay, Ithink we're winding up. I think
we've had a really good time. Doyou have anything else on this
topic you want to throw at metoday?
Audrey (44:02):
No, but I'm super excited about the photos thing,
like in the end, just kind ofgoing over, you know how to
navigate library and managingthat stuff. That's super
exciting. And I'm definitelylike, eager to make sure that
I'm not capturing video byaccident and audio by accident.
In the sense of sending somebodya photo, I've seen this happen,
(44:24):
right? So it's like, oh, youknow, there's
Jamie (44:27):
some of that's not photos. Some of that's messages
because there's actually alittle button in messages. If
you press and hold it, it willstart a video and or voice
recording. And then oops, justsend it off as a text message.
Audrey (44:38):
Oh, wow. Yeah. So it just came back. You got
Jamie (44:41):
it? Well, you gotta just know that how it works and make
sure that you don't do it thatway. But we can definitely,
definitely take. Take a look atthat. But honestly, the whole
like, where are my photos andhow do I move them from point A
to point B is a greatconversation and there's all
sorts of things to onion peel.
Right? When it comes to thatone. So another great episode of
making the switch Android toApple, let me ask you a question
(45:07):
about that. I keep like I'mworking the title work and the
title. Is it did you switch fromAndroid to Apple? Or did you
switch from Android to iPhone?
Audrey (45:20):
That's the question.
Right? So
Jamie (45:22):
does does Android refer to the physical device? Or just
the operating system? Or both?
Right, because this is aniPhone. I know this is an
iPhone. Yeah. Right. It'srunning an operating system
called iOS 16. Yeah, right.
Yeah. But it's the Appleplatform. Right? So Android is a
(45:42):
platform. This I know, right?
Yeah. And then they make AndroidOS is that they call it Android
OS.
Audrey (45:50):
I have no idea. About open Android, and PC. And all of
those things are just there'ssuch gray lines, like, Am I in
Android? If I'm sitting at myPC, but don't have any mobile
devices around me?
Jamie (46:09):
No, you're not an Android at all. You are a Windows user.
You're a PC. You're right. Butthe thing, the thing about that
Hawk, the thing about talk, giveme the thing about that non
Apple world, right? You'dlaughed into the very first
episode on the Apple universe,and you're like, like the Marvel
(46:30):
Universe don't reverse. Soyou're not in the Apple
universe. And you're in thatother world. What they don't
have that Apple does have thatmakes it simple is the same
person doing the hardware in thesoftware? Right, they're making
the hardware, and they'redeveloping the software that
goes on that hardware, and it'sthe same company, and everything
(46:52):
works together because of that.
Right? So now, I'm gonna have togo get a Dell computer or a
Lenovo computer. And then I'mgoing to put Windows on it. And
then I'm going to put Adobesoftware on inside of Windows on
my Dell. And then I'm going togo get an LG phone and put the
Android operating system onthat. It's so complicated. Now,
(47:17):
I'm going to try to figure outhow to get my Android OS and my
Windows operating system toshare data back and forth in a
smooth cloud syncing manner.
Audrey (47:33):
And it's still I mean, it happens. I mean, I've been
that this? Well,
Jamie (47:36):
I'll tell you the answer.
And I'll tell you the answer forthat side of it's Google. It's a
Google account, Google. Yeah.
Google is a great company inthat sense, where they have
created a product that is isactually cross platform. I've
had many issues with apples tooranges, people were Google's
answer. It's the only middleground that works well, in both
(48:00):
spaces. Right? I don't likedealing with Exchange servers on
Apple devices. I don't likedealing with Windows, software,
Windows servers. They're hard toconfigure. They're not easy to
configure everybody else's putin your username and password
and boom, it just connectsright? We're good. No, were with
Exchange. It's like, well,what's the Exchange Server Name?
(48:22):
And, well, we're going to try toauto discover it, but it may not
work. And if it doesn't work,you've got to type it in. And
what's the server name? And Idon't google.com Right. You
know, and that's, that's whereGoogle has done a really good
job of creating that ability.
And that's like, even for thisconversation of switching of
(48:45):
Android to Apple is, if you'reon an Android, and you're using
Google as your main account,which is what is expected Google
Play Store and my contacts andcalendars are in my Google Cloud
and all of that. I'll buy you aniPhone, log into your Google
account, all your stuff willcome down and work perfectly.
Yeah, just no issue at all.
Audrey (49:05):
Well, for years, I've said I am such a Google girl,
right? Like, I mean, I ran awhole business based off of that
platform
Jamie (49:13):
warming, honestly, even for Royalwise. I mean, for us,
we are an apple based company wetrain Apple we it's our bread
and butter. I mean, that's how Imake my money is understanding
using and training on Apple. Butwhen I needed to change my email
hosting, and I didn't want tohave it@royalwise.com And when
on my web host anymore, it justit was too much of a hassle. And
(49:35):
I had to configure and then spamand then, you know, the
callbacks and all this but itwas just mayhem. And then when I
looked at well, who can I go to?
Well, I don't want to like ablue host or a ready host or
like a weird. I don't know whothey are where they are type of
thing. HostGator or GoDaddy? No,I don't want to go to those
either. And so my only realoptions were either outlook,
(49:55):
Microsoft Outlook or exchangeHmm, or Google. And it used to
be G Suites. And now it's Googleworkspace. You know, and you
kind of have to dig a littledeeper in this conversation too.
Because if I go to GoDaddy,there's a really good chance.
It's an Exchange server thatthey're using. Because I don't
know if everybody if that'scommon knowledge, but Google,
(50:17):
GoDaddy uses Exchange servers.
And even for my web hosting, Idon't want my web hosting done
on an Exchange server. I want itto be on a CentOS machine. I
want it to be on, you know, bigserver with a good web server
operating system on it.
Honestly, I don't want to thinkabout it anymore. I want to pay
some other company that'shosted. Right, exactly. I'm that
(50:37):
guy. I'm on the other side now.
Right. But I moved my way, myemail hosting to Google, because
they're the best. I mean, I justI gotta say that I'm gonna say
it out loud. I'm an Apple guy.
But Apple doesn't do emailhosting, they don't provide that
kind of service. Google was themost secure, I did my research.
(50:58):
I'm not, you know, I do this fora living. I did my they're the
most secure. They work. They'reeasy, right? And once you pay
them, and this is somethingpeople don't always remember
about Google in real estate. Ifyou have a free Google account,
I don't know if you remember,but their privacy sheet used to
be about 30 pages, and theyreduced it down to one page. And
that one page says you don'thave any privacy. That's no
(51:21):
honest, honest to God. Becauseif you have a free Google
account, I'm using Google emailfor free. They have every right
to harvest information about howyou use that account, because
you're using it for free. It'stheir business model. Why is
Google searching free? Well,how's that search engine free,
like their main bread and butteris free now, they're selling
ads, they're aggravating data,aggregating data, selling that
(51:43):
data off the back end everybodythey can. And they make billions
and billions and billions ofdollars, by aggregating data
based on behaviors that they canmonitor because they're giving
away a free service.
Audrey (51:57):
Oh, my gosh, I just had another question come in. So I
have to write that down. So thatnext
Jamie (52:02):
well, and so here's the here's the part that I say to
people at this point is, if youpay Google for Google workspace,
now you've got privacy. Now theycan't harvest data based on your
behaviors, because you're givingthem money for a professional
service. And And there, therewas a little bit of a Adri
(52:23):
paranoia hump to get over onthat thought process of well, am
I really private? Do I haveprivacy with Google ever give
anybody privacy? That's nottheir business model.
Audrey (52:36):
Assume you have none.
Jamie (52:39):
But again, with a free account, you have to make that
assumption. And I got to thepoint where with a paid account,
and I read the turret, Iactually read the terms
agreements, I'm, I'm not goingto turn into a human sent iPad.
Audrey (52:50):
You're that nerdy? I love it. Well, I
Jamie (52:53):
knew it was a company, it was a corporate decision. We
spent a lot of money on it, andI'm gonna make sure that it was
right, it, Jeff. And now I wouldassign you to do it, because
that's why we pay. That's whyI'm that guy. Guess what? Guess?
Guess if it happens again, doeshe's gonna handle it,
Audrey (53:10):
that are in my skill set.
Jamie (53:13):
So much fun. So do you have another question today, you
wrote it down, you're gonna holdit off,
Audrey (53:17):
I'm gonna hold it off.
Because, you know, they justkind of keep coming to me and
Jamie (53:22):
they'll keep keep it up, keep it up. Maybe we'll even do
a couple episodes in a week orwhatever, and try to kind of
just nail this down. And thenthen publish, it eventually
figured out where we're gonnawhat we're gonna do with all
this fun stuff. So everybody getJamie Pollock with Royalwise
Thanks for watching, making theswitch from Android to Apple, or
the switcher, or whatever we'regonna call it I don't know,
another big thanks. I alwaysgive big thanks to Audrey for
(53:44):
being such a good sport. Beingvulnerable, right? sharing,
sharing some vulnerability abouttechnology, but also helping me
and everybody else get somestuff straight, right? Like the
more we do this, the more we getstraight, so Okay, bye,
everybody. Bye.
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