Joey Pinz Discipline Conversations
The #1 Discipline-Based PodcastDiscipline. How does it play a role in your life? How does it drive your decisions? Do you have too much or too little? Every profession, hobby, or passion requires a level of discipline. I have used it in weight loss (+130 lbs.), family death, and found a +25 year business. Am I an expert? Absolutely not!Please join me, as I speak to interesting people and find out how discipline affects their career, life, goals, and decisions.AudienceDo you long for self-discipline growth in any of the following areas? Health, Fitness & #Wellness: #WeightLoss #Exercise. #Fitness & #Athletics #EatingHealthy & #Diet #Relationships#Business, #Technology & #Science: #BusinessGrowth #Productivity / #Process #Empowerment #Art & #Culture: Expanding taste & curiosity in: #Food / #Travel / #Film / #Music & #Comedy
Episodes
Francisco Criado, Global Channel Chief at TD Synnex, joins Joey to share a conversation that ranges from the art of perfectly smoked beer can chicken to the evolving challenges of the tech channel. He reflects on his return to distribution after leading global channel initiatives in cybersecurity, offering insights into how MSPs can thrive through security, talent retention, and growth strategies. Francisco also discu...
Jessica McDowell, Senior Vice President of North America Marketing & Digital Customer Success at TD Synnex, joins Joey Pinz to explore the future of channel partnerships. She shares her goals for the TD Synnex Inspire conference, including creating impact, fostering collaboration, and driving innovation. Jessica explains how TD Synnex is addressing partner challenges like cybersecurity, talent retention, and busin...
Gary Palenbaum, EVP of Revenue & Partner Success at TD SYNNEX, joins Joey Pinz to explore the evolving world of distribution, partner growth, and the discipline it takes to lead in today’s market. From reflections on wine and his Brooklyn roots to retooling sales teams for high-growth sectors, Gary shares lessons on leadership, balance, and transformation.
Highlights:
- 🚀 Why digital transformation and AI are the...
What happens when the caregiver becomes overwhelmed? How do you comfort someone facing infertility, grief, or catastrophic illness without saying the wrong thing? In this inspiring episode, Joey Pinz sits down with award-winning author and medical social worker Iris Waichler, who shares more than 40 years of wisdom on caregiving, resilience, and self-care.
Iris has helped families navigate everything from strokes and a...
What does it take to turn unimaginable adversity into a life of purpose and strength? In this deeply moving episode, Joey Pinz sits down with a TEDx speaker whose story embodies resilience, courage, and the power of transformation.
Raised in poverty in the Philippines, she endured abandonment, cultural rejection, and cycles of abuse. Her path led to early motherhood, immigration to the U.S., and years of struggle throu...
What connects aviation, law, and cybersecurity? In this powerful episode, Joey Pinz uncovers the journey of building resilience and innovation through unlikely intersections.
David Setzer shares his early passion for flying, reflecting on family ties to aviation and the lessons of safety and precision. He then takes us through his fascination with law and philosophy, connecting ancient principles of due process to mode...
🌍 From Disney cruises to gorilla trekking in Uganda, Michelle Ragusa-McBain has explored the world—and the global technology channel. In this inspiring conversation with Joey Pinz, Michelle shares her journey from starting at Cisco to leading at SonicWall, and now stepping into the startup world with Red Access.
Michelle dives deep into the evolving MSP landscape: the 80/20 rule of partnerships, why vendors must look ...
🎙️ Episode #750: Brian Stoner – From Golf Greens to Cybersecurity Growth
In this lively conversation, Joey Pinz sits down with Brian Stoner of Judy Security to talk about discipline, growth, and what drives him both on and off the course. ⛳🚗🥃
Brian shares how golf shaped his focus, his passion project of restoring vintage Corvettes with his son as a tribute to his late father, and his adventures along the Bourbon Tra...
🎙️ Episode #751 – Niels van Ingen: Fixing Problems, Protecting SaaS Data & Practicing Discipline
In this conversation, Joey Pinz sits down with Niels van Ingen of Keepit to explore how curiosity, problem-solving, and discipline fuel both personal growth and MSP success.
🔧 Niels shares his passion for fixing broken things—whether it’s cars, stoves, or complex IT systems—and how this hands-on mindset translates into...
🎙️ Episode #752 – Paul Mander: Proactive Cybersecurity & the Discipline of Process
In this episode, Joey Pinz sits down with Paul Mander of Optery to explore how MSPs can fight back against one of the most overlooked attack vectors: social engineering. Paul explains how Optery helps MSPs and enterprises remove sensitive personal data from the open web—the data brokers and public sites that fuel phishing and impers...
🚀 In this episode of Joey Pinz Discipline Conversations, Joey sits down with Jacci Robinson, a senior executive and mother of three, who shares her insights on balancing family, career, and innovation in the MSP space.
Jacci explains how desktop as a service (DaaS) and day 0/1/2 services help MSPs expand revenue without adding headcount. She dives into the market shifts around Citrix and VMware licensing, why MSPs mus...
🎶 What do barbershop quartets and MSP growth have in common? For Kael Eisenberg, VP of Sales at Vircom, the harmony is discipline, trust, and consistency.
In this episode of Joey Pinz Discipline Conversations, Kael shares how a love of barbershop music unexpectedly shaped his perspective on community, passion, and persistence. From attending championships to diving deep into arrangements of Beach Boys and Queen classi...
🎙️ Episode #743: Investing, Networking & Discipline with Xan Stevenson
Why do markets fascinate us—and how can MSPs win by rethinking networking? In this conversation, Joey Pinz sits down with Xan Stevenson of Meter to explore the journey from personal investing curiosity to transforming MSP profitability.
💡 Highlights:
- 📈 Xan’s wake-up call on investing: learning the “real game” behind funds, ETFs, crypto, and...
🚒 Discipline, resilience, and recovery—Gregory Tellone has lived them all. From saving a colleague’s life at an industry event to serving as a volunteer fire chief on Long Island, Greg brings the same focus and discipline to firefighting that he does to leading Continuity Centers and innovating with Cloud IBR.
In this conversation with Joey Pinz, Greg shares:
✨ His real-life story of saving someone during a medical eme...
In this episode, Joey Pinz sits down with Logan Ochitwa of Vendasta live at MSP Summit Orlando. Logan shares how AI “employees” like receptionists, content creators, and virtual twins are transforming how MSPs capture leads, qualify prospects, and scale growth. He explains why many MSPs don’t have a lead generation problem but a conversion problem—and how AI can bridge that gap by ensuring consistent messaging, instan...
What does it take to scale an MSP to $250M in revenue while still keeping people, balance, and legacy at the core? In this episode, Joey Pinz sits down with Russ Reeder, CEO of XTM, to talk about his journey from Oracle programmer to leading global MSPs through 19 acquisitions, AI adoption, and Gartner recognition.
Russ shares:
✅ Why MSPs must focus on people first—happy employees = happy customers
✅ The power of staying...
In this episode of Joey Pinz Discipline Conversations, Joey sits down with William Rubio, CRO of CallTower, live at the MSP Summit in Orlando. William shares his journey of giving back through nonprofits like A Child Is Missing, and how discipline, consistency, and good habits drive both personal and professional success.
They dive deep into the world of Unified Communications (UC) and Customer Experience (CX), breakin...
In this episode of Joey Pinz Discipline Conversations, Joey sits down with Scott Fuhriman, cybersecurity veteran and leader at Inveri, live from the MSP Summit in Orlando.
Scott shares his 25+ years of cybersecurity experience, explaining how Inveri’s runtime integrity technology, born from NSA research, helps MSPs and MSSPs detect hidden in-memory attacks, rootkits, and advanced threats that traditional tools miss. He...
#749 MSP Summit 2025-Jeff Hill: 🔐 Simplifying Cybersecurity for MSPs with Jeff Hill of Stellar Cyber
In this episode of Joey Pinz Discipline Conversations, Joey sits down with Jeff Hill of Stellar Cyber to explore how MSPs can strengthen their security posture, grow their businesses, and simplify operations. Recorded live at the MSP Summit in Orlando, Jeff shares candid insights on what keeps MSPs awake at night—from cybersecurity breaches to staffing challenges and competitive growth pressures.
Jeff explains how Stel...
Born in India, raised in Malaysia, and now thriving in California, Shilpi Zalani’s story is one of courage, reinvention, and breaking generational cycles. After achieving the milestone of being the first woman in her family to earn a degree and land a corporate IT role, Shilpi faced a breaking point when her young daughter asked, “Why do you have to work?” That single question led her to resign and pursue a more fulfi...
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