November 24, 2024 • 29 mins
Real estate agents rely on technology every day, but are you aware of the hidden dangers that come with it? Nate Daniels from The Computer Specialists shares essential IT security tips to safeguard your email, transactions, and online activity. Learn about the risks of free email services, the importance of encrypted communications, the role of VPNs for secure connections, and the dangers of phishing scams. Discover how to protect your business from hackers, secure sensitive client information, and use the best tools for malware and antivirus protection. Don’t miss this essential guide for tech-savvy real estate professionals.
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Kamil Sarji (00:00):
Yeah, yeah, yeah! Welcome everybody, I am Kamil
Sarji, your host of Just TwoMinutes, and today I have Nate.
(00:20):
Nate, you want to tellus about yourself?
Nate Daniels (00:22):
Sure.
Obviously my name is Nate,and the name of my company
is The Computer Specialists.
And I'm on a taunton.
Massachusetts, actually.
Kamil Sarji (00:31):
Awesome.
Yeah.
Thank you very muchfor stopping by.
So I'm going to ask you abunch of random questions
for just two minutes.
And I have my timer over here.
One, two, three.
So if computers could dream,what do you think they're,
they're dreaming about?
Freedom.
(00:52):
Freedom.
Damn.
Um, have you ever been so angry?
Like, People getangry at the driving.
I've been so angryat a technology.
And if so, like, whatdid you do to it?
I smashed it.
Nate Daniels (01:07):
What,
Kamil Sarji (01:07):
what did
Nate Daniels (01:08):
you tell me the situation?
So it was an older, it was anolder laptop, one that I used
for the longest time, and itwas having a lot of issues
because it was old and I neededto do a ton of work to it.
And one day I just had it.
And it wouldn't cooperate.
So I took it, slammedit on the floor and then
threw it into the fire pit.
Kamil Sarji (01:29):
Wow.
Okay.
Don't mess with you.
They should know thatthe others looked at you.
They're like, yeah, don't,don't mess with them.
It was
Nate Daniels (01:36):
not a tech solution.
Kamil Sarji (01:38):
If you were to choose these two
scenarios, all right.
High speed wifi thatworks anywhere for
only 30 minutes a day.
Or a computer that nevercrashes, but as slow as
dial up, like AOL dial up.
So these two scenarios,which one would you choose?
Nate Daniels (01:56):
The wifi for 30 minutes a day.
Kamil Sarji (01:57):
Yeah.
You think you can geteverything done in 30
minutes that you need to?
I could
Nate Daniels (02:02):
get
Kamil Sarji (02:02):
a
Nate Daniels (02:02):
lot
Kamil Sarji (02:03):
done
Nate Daniels (02:03):
and I wouldn't be frustrated.
Kamil Sarji (02:05):
If you could download a whole website
into your brain, whatwould that website be?
Wikipedia.
Wikipedia.
Okay, cool.
I would have said YouTube.
That is actually a good one too.
Um, if you could talk totech, like people, what
would you tell your phone?
(02:25):
If I could talk to,
Nate Daniels (02:27):
I don't know,
Kamil Sarji (02:28):
um,
Nate Daniels (02:29):
to not bother me.
How about your laptop?
Do it for me.
Kamil Sarji (02:35):
Oh, we just reached the two minute.
You think one day we'll beable to talk to technology?
Nate Daniels (02:39):
Uh, I think we already can.
Yeah.
I think that dayis already here.
I just, I worry aboutwhat it learns from me.
Kamil Sarji (02:52):
Yeah.
But it's not tellingyou that it's learning.
Right, exactly.
So Nate, I'm very excitedagain to have you here.
And from a real estateor a realtor perspective.
Technology is veryimportant to us.
We use it all the time, butspecifically what I want to
talk about today is IT security.
(03:15):
And a lot of people fall intothe trap where they given
away their login information.
So how I'd like to structurethis, these questions is,
uh, and it's conversational.
So let's startwith email, right?
So what are things?
that Realtors could getin trouble as far as email
(03:40):
and security, IT security.
They
Nate Daniels (03:41):
should not be using free services like
Gmail, Yahoo, any of thefree ones that are out there.
They should stay awayfrom, um, go more with
a paid subscription.
It doesn't matter where as longas the provider is offering
like advanced email security.
So that way each messageis scanned before it's
received and each messageis scanned before it's sent.
(04:04):
Um, and if you're sendingsensitive information that you
shouldn't, it can even remindyou of that and say, are you
sure you want to send this?
So what are they sending or
Kamil Sarji (04:13):
receiving that could be?
Nate Daniels (04:15):
Usernames, passwords, credit card numbers.
I've seen a whole ton of times.
I can't tell you how manytimes I've seen people put
their credit card information
Kamil Sarji (04:23):
in an email.
That's what they shouldbe watching off from as
far as checking, checkingthe email or sending out
emails, sending out for thesecurity of their clients.
Nate Daniels (04:32):
Correct.
Kamil Sarji (04:33):
They don't want to send
Nate Dani (04:34):
personal information.
Kamil Sarji (04:35):
Yeah.
Nate Daniels (04:36):
Highly sensitive information should not be
sent in the email unlessthe email is encrypted.
Kamil Sarji (04:40):
Yeah.
Sometimes like, I mean, we doproof of funds that we send
out to, uh, other realtors, butwe black out account number.
Right.
So nobody can see that.
As far as likereceiving attachments,
what are things that.
Hackers are doing to try toinfiltrate, uh, someone's
Nate Daniels (05:00):
account.
Um, one of the biggest ones Isee is shipping notifications,
whether it's from the UnitedStates postal service, FedEx,
they're spoofed accounts withan attachment that says, Oh,
we couldn't deliver you apackage, uh, details are in the
attachment or something likethat to get somebody to open
the attachment so they can tryto see what kind of package
was going to be delivered.
(05:21):
That's what I see often.
Kamil Sarji (05:23):
Okay.
So what are they sending?
What kind of file is it?
Like what's so
Nate Daniels (05:29):
bad
Kamil Sarji (05:29):
about it?
Nate Daniels (05:29):
So it's an HTML file.
So it looks harmless if youjust look, glance at it, but
the code that's in there, we'llbring them out to a website
that'll cause a Trojan to getdownloaded into the computer,
and then it sets a timer anddeploys itself to either steal
information or to mine thenetwork for more computers
that it can put itself on.
If you don't have advancedprotection on your
network that can detectthose sorts of things.
Kamil Sarji (05:52):
Okay.
Nate Daniels (05:53):
Even too.
So that's a whole nother.
It's not just email, there'sa whole other layer to it.
So that way, even ifsomebody does accidentally
click on something likethat, you have other fail
safes that will catch it.
Kamil Sarji (06:04):
So I've seen that with email, and I've
also seen it in text.
They were sending textmessages about Texting is
the new way for scammers.
So you click on that link, andit will bring you to a site
that downloads Uh, a virusthat goes into your network
and gives other computersthe virus in your network.
(06:25):
Correct.
Correct.
Nate Daniels (06:26):
Okay.
And not only that, it'llsteal whatever information it
can steal out of your phone.
Kamil Sarji (06:30):
So how to prevent that from happening,
besides educating?
People are not to clickon those links, right?
Nate Daniels (06:37):
That's number one.
You always educate.
If you don't know what itis, you don't recognize it.
Don't click on it.
And I tell, I tell my clientsall the time, if you have
something that you havea question about, don't
open it, send it to me.
Let me look at itfor the message.
I gladly receive virusmessages often voluntarily.
Um, but outside of that, itis, um, important to have
(06:59):
good malware protection ona computer, especially if
that computer is portableand goes on the road.
And connects todifferent networks.
That piece is critical.
Um, inside your home office,you should have a system in
place that is always lookingat the information that's being
transferred on the network.
Um, there's certain hardwareproviders that I use that have
(07:21):
this capability to isolate.
If it notices somethingthat's not right, it notices
a piece of a file that maynot be proper, it can actually
isolate that machine forthe rest of the network.
Kamil Sarji (07:33):
Okay, so this is kind of like the router
that's put into the, on thenetwork to watch traffic
going in and out and makingsure nothing is going out.
That shouldn't be goingout and nothing's coming in
that shouldn't be coming in.
Exactly.
Okay.
Exactly.
Those, those types of
Nate Daniels (07:47):
solutions are expensive or hard.
Um, not, they don'thave to be expensive.
There is some investment,and I'm unlike a router
like that for a business,you know, looking at
between three and $400.
So not a huge investment.
Kamil Sarji (07:59):
Mm-Hmm.
Nate Daniels (07:59):
A lot of times I see businesses try to run
off of the ISP, the internetservice provider router, which
I don't recommend at all.
It's one thing to keep it inplace to use as a modem, as the
gateway, the access point tothe internet, but they don't
really have a ton of securityfeatures in those to do that
kind of level of protection.
Kamil Sarji (08:20):
So if you had that type of router or setup in
your house or your office, Andby mistake, you did click on
those links, what would happen?
Nate Daniels (08:30):
Two things will happen.
So the, whoever the manager isof that router, whether it's
me or someone else will alsoget an alert saying, Hey, we
found a problem and it willidentify the machine, what it
was, and it'll say, Hey, wesandboxed it or we isolated it
Kamil Sarji (08:45):
or,
Nate Daniels (08:45):
but it will have it there for your review.
Kamil Sarji (08:47):
Okay.
Any other ways that.
Hackers are sending youfiles or links for you to
click on to download virus in
Nate Daniels (08:56):
all
Kamil Sarji (08:57):
kinds
Nate Daniels (08:57):
of ways.
I hate to say it, but theelderly falls prey to these
things more often than not.
Somebody can call themlike a phone call and say,
Hey, there's a problem withyour computer and don't.
Just say, Oh, you have a Windowscomputer and they probably do.
And they're like, Oh, you're,you've got a virus in there.
We need to fix this beforeit becomes a problem.
The next thing you know, they'regiving them access to a computer
(09:19):
to get financial information.
They'll even ask fora credit card number.
You give them thecredit card number.
They'll charge you justunder 500 because there's
a threshold there.
I think federally for itto be like a federal crime,
it has to be above 500.
Kamil Sarji (09:32):
Wow.
Yeah.
So they know the rulesand how to get around it.
Nate Daniels (09:37):
And then they won't notice that charge for
a while, and usually by thetime they figure it out, that
somebody accesses the computer,that shouldn't, it's too late.
It could be at like120 days later, they'll
notice this charge or.
They'll call me and I'm looking,this is, they'll become a
new client at this point.
And I'm looking, I'm like,Hey, they charged you for this.
(09:57):
Can you call your bankand see if they can
do anything about it?
But because of the amountof time the banks can't
even reverse the charges.
Wow.
So they know that.
So they get to keepthat money too.
Kamil Sarji (10:06):
What are ways, uh, to protect your
email, uh, from hackers?
Nate Daniels (10:14):
Um, again, good virus protection, good malware
protection, a good program willscan each and every email as it
goes in and out of the computer.
Um, doesn't even haveto be network level.
That's, that's why there'scertain, so many layers of
protection you should haveand you should have them all.
Kamil Sarji (10:31):
As far as like login, if someone
stole your login.
Nate Daniels (10:35):
Somebody steals your login.
My recommendation on thatis if you are in the habit
of putting your login.
outside of the network often haschanged a password frequently,
like every 28 to 30 days.
Um, now of course, if I ammanaging an account like
that, where security is utmostimportant, um, I can even create
(11:00):
policies that will force apassword change every 30 days.
Some
Kamil Sarji (11:04):
people get.
When you try to log in, theyget the text to enter the code
in or the email with the code.
Uh, are those goodways to The two
Nate Daniels (11:17):
factor authentication is very good.
Um, however, no one should everbe asking you for that code.
Kamil Sarji (11:24):
Okay.
Nate Daniels (11:24):
Um, there's some Facebook scams going around
where Somebody, whether youmight be trying to purchase
something on marketplaceand they say, Oh, we're
going to send a code to yourphone for authentication.
What they're really trying todo is get into your account.
And once they get thatcode, Oh, we need this
code to authenticate you.
They give them that code.
And then next thing youknow, they're taking
(11:46):
over their account.
Kamil Sarji (11:47):
Okay, so two factor is good.
Nate Daniels (11:48):
Two factor is good.
It keeps, um, so not only doyou need a username and password
to sign in if you're outside,but you also have sometimes
an app on your phone, uh, likethe Google Authenticator, which
you can have all of your sixdigit codes or however many
digits required, uh, rightthere, so you look at it and it
rotates every minute or so, thenumbers change and you input
(12:11):
that number when it asks you,hey, what's your security code?
Kamil Sarji (12:14):
Okay, so those are, uh, those are
things, so that's why it'stwo factor, because you're
using your email password.
And then the secondfactor is the text.
Is there a threefactor out there?
Not yet.
I know of.
Why would they do that?
If you reach the second factor,
Nate Daniels (12:30):
like, you know, that's it.
I think, I think three willbe pushing it for everybody.
Yeah.
I think it will justdrive everybody insane.
Kamil Sarji (12:36):
Maybe three is like your retina.
Nate Daniels (12:39):
Yeah, right.
Or your, like, fingerprints.
Already, you can do alot with the biometrics.
You can store a lot ofinformation on our phones.
Which, a lot of apps evenhave it built in now.
Banking apps.
Would you like to use thebiometrics to log in after
you put your username andpassword in for the first time?
Kamil Sarji (12:54):
But, Nate, I've seen movies where they cut off
a person's finger and now theyhave access to everything.
Nate Daniels (13:00):
Yeah, I mean, there's a lot that they have
to do today because some ofit's temperature related.
Try, and I always say thissometimes, if you have anything
that uses biometrics, tryputting your thumb on a block
of ice for a little bit.
Don't do it too long so youdon't get frostbite, but
long enough to bring thetemperature of your thumb down.
Like I was
Kamil Sarji (13:19):
dead.
Nate Daniels (13:20):
Yeah.
And then you try puttingit on and it won't work.
The door lock and thehose won't let you in.
Kamil Sarji (13:25):
Wow.
Okay.
Well, that's good.
That's a good featurebecause yeah, uh, you
cut off someone's finger.
Nate Daniels (13:32):
I had a business that was using a biometric login
on the door lock to get in.
And last winter itbecame an issue for them.
And I warned them ofthis, that certain people
weren't even, it wasn'tworking for certain people.
I was like, yeah,the fingers are cold.
Kamil Sarji (13:47):
All right.
So any criminals out there thatare debating or thinking about,
uh, taking out someone's finger,the, it's not going to work.
It's complicated today.
I mean, they could putit in the microwave.
I think that
Nate Daniels (14:01):
might cook it a little bit.
That might change thepattern on the thumb.
Kamil Sarji (14:07):
All right.
So.
All right, we went overthe email and all that and
making sure email is good.
We all use Facebook.
We all rely on Facebook for, uh,ads for connecting with clients.
What are the things thathackers are doing for Facebook?
I mean, you talked about onewhere the marketplace and the
(14:28):
other crazy, stupid things,
Nate Daniels (14:30):
even, even on ads, people.
Place ads on Facebook.
Not that I'm saying don't do itbecause I think ad advertising
is important, but there's peopleout there that will, they're
scammers is what they do.
And next thing you know,you're getting an inbox
message telling you that your,your ad is violating, uh,
Meta's, uh, Facebook's policy,advertising policy, uh, you
(14:53):
need to review this rightaway and that there's a link.
Don't click the link.
Kamil Sarji (14:58):
Oh my gosh.
Yes.
I get those so many.
Like.
It's a message from anaccount that's created with
Nate Daniels (15:06):
just Yeah, they might call it Meta
Box or Facebook Support.
annoying.
Sometimes it's just Box.
Yeah.
Um, these scammers are outthere doing it and what worries
me is that it happens to you,it happens to me, it happens
to almost everyone we know.
Kamil Sarji (15:22):
Yeah.
Nate Daniels (15:24):
So my big question is, what are these
companies like Meta and Facebookdoing to try to prevent it?
What are
Kamil Sarji (15:29):
they doing?
What are they doing?
Right.
Yeah.
Right.
Cause it happens a lot.
Right.
And I've heard where people,uh, people's accounts were,
they can't get back intotheir account because a hacker
got in and blocked them.
And they're like, I needto create a new business
account now becauseFacebook is not helping me
or not being supportive.
Their
Nate Daniels (15:46):
support is almost non existent.
Kamil Sarji (15:49):
I mean, maybe they're getting more
users, hackers, creatingaccounts, which is good
for them, their numbers.
Like, oh, we're getting allthese new, new accounts.
So annoying.
And then
Nate Daniels (15:59):
when you report it, they reply back, sorry,
we can't investigate this.
It's not serious enough.
Kamil Sarji (16:04):
Let's talk about, cause we're all traveling.
We're all going to differentplaces, coffee shops,
doing our work there.
We're going outside thecountry and working from there.
What do we haveto watch out from?
Nate Daniels (16:17):
Uh, so any unsecured internet connection
could be a potential threatto steal or mine data.
So if, this is myrecommendation, all my clients
do this, um, and I have it setup for them, so that way the
agents that are on the road, assoon as their computer connects
to an internet connection, Ihave it set up to automatically
connect to their VPN.
(16:38):
To secure thatconnection right away.
Kamil Sarji (16:40):
Okay.
What's the VPN?
Nate Daniels (16:42):
Virtual private network.
Okay.
So basically the computer couldbe at a coffee shop and let's
say, uh, Florida, their officeis back here in Rhode Island.
That computer, as soon as itconnects to that VPN, that
virtual private network, thatcomputer now thinks it's back
in the office and it's usingthe equipment that's there in
the office to filter trafficto and from that machine.
Kamil Sarji (17:05):
Okay.
So if that VPN didn't exist.
All those dirty hackers thatare saying in the coffee shop
could get into the machine
Nate Daniels (17:13):
if it's not secured.
Kamil Sarji (17:14):
Okay,
Nate Daniels (17:15):
could they see what you're doing?
Depends if you shared accessto things, put things on public
access that shouldn't be.
Um, they could say theycould get access to certain
files in the computer.
Absolutely.
Kamil Sarji (17:27):
Wow.
Uh, can they see your passwordsthat you're typing into your?
Nate Daniels (17:31):
If they accounts, if they set up a fake like
login page for you to go into.
Sure.
Kamil Sarji (17:37):
Okay.
Nate Daniels (17:37):
There's any amount of possibility.
So they could
Kamil Sarji (17:40):
do that.
They could, they couldmake a fake Facebook
page that you go into andyou think it's Facebook?
Yep.
'cause you typedin Facebook, right.
And you go there and it's like,boom, we got that information.
Wow.
Okay.
That's dirty.
Nate Daniels (17:56):
Yep.
So the second way to protectfrom that happening is to
not use the public hotspots.
You can if you know thatyour security is up to date
and you've got the VPN andeverything, that's fine.
You can use the hotspotthat's in your phone.
You can buy a separatehotspot that you carry
with you for the internet.
Those are things I usuallyrecommend too, especially if
it's somebody that has to do alot of sensitive information,
(18:17):
even in real estate transactionsthat can happen frequently,
there's a lot of sensitiveinformation being passed.
Um, having your own securehotspot is probably the best
for connecting to the internet.
When you're out and about.
Kamil Sarji (18:30):
Okay, wow.
What about thosefake Wi Fi hotspots?
You know, like you go to acoffee shop, Latte Larry's
free Wi Fi versus LatteLarry's Wi Fi, right?
And you're like, well,there was two of them.
I don't know whichone to connect to.
I'll connect to the one withno password or the one with a
(18:50):
password that could be a fakeWi Fi that someone set up.
On their laptop?
Right.
Nate Daniels (18:57):
The one with the password would be a lot
less likely because they'dhave to have a way of getting
that password to the personto be able to connect.
They want to makeit easy for them
Kamil Sarji (19:06):
to hack
Nate Daniels (19:06):
into.
The free ones are the onesthat you have to be, just use
caution because those are set upto mine and steal information.
Kamil Sarji (19:13):
So if you connected to that and you have
a VPN, are you safe or no?
Nate Daniels (19:18):
If you connect to that and you try to
connect with your VPN, chancesare the VPN won't connect.
Kamil Sarji (19:24):
And
Nate Daniels (19:24):
that'll be a telltale sign that that's
not a good connection
Kamil Sarji (19:26):
to use.
So, wow, that'sinteresting with the VPN.
So, VPN is veryimportant to have.
You can have it onyour phone and laptop?
Correct.
Well, there's servicesout there that do both.
Nate Daniels (19:37):
Yep, there's services out there that do both.
The equipment that Itypically install in people's
offices will do both.
So you can have the VPN onyour phone, you can have it
on your laptop for traveling.
And there's more benefitsto that than just protecting
yourself from scammers.
You can also, with a VPN,you can still access the
(19:58):
same shared information.
If you have a server or anytype of file share set up in
the office, like Uh, we'llcall it like a public drive
or a shared drive, which alot of offices use to share
documents and information.
Um, they could still accessthat information securely.
Um, they could print,if they needed to print
something back to the office,they could print back to
Kamil Sarji (20:19):
the office.
Back to the office.
That's cool.
That's, that's important.
Nate Daniels (20:22):
Yep.
So, there's VPN, morethan just security.
Security is one of thetop things, but there's
so much more that you
Kamil Sarji (20:30):
can do.
Okay.
One thing I wanted to talkabout, I think we missed it
with the transactions, realestate transactions, we're
getting wiring informationor the attorneys are
getting wire informationso that they can wire the
funds to, for the house.
So, you know, like, sothey're sending 400,
000 to this account.
(20:52):
What they're doing isthey're hacking into this
person's email and sendingthe wire instructions
to the right parties.
We're waiting for it.
Next thing you know, thatparty sends, uh, 400, 000.
So it's
Nate Daniels (21:07):
probably because even anybody susceptible to
this, whether it's an attorneyor a real estate agent,
sometimes the attorneys don'tknow, don't use the free email
services because they can,that can all be prevented.
If you have somebody that'sactively that you're actively
consulting with, uh, somebodylike myself, it doesn't
have to be me, but somebodythat's been doing this a long
(21:29):
time will be able to guidethem in the right direction.
Yes, you have to spend a littlebit of money to have a paid
account, but that paid accountis going to be worth it because
a lot of times they comewith even additional services
such as email encryption.
So you can choose toencrypt a message for
even more added security.
Kamil Sarji (21:46):
Yeah.
Well some of the timesit's not even that they got
into the attorney's email,it's that someone created
an email to look like itwas the attorney spoofed.
Nate Daniels (21:56):
Yeah, spoof.
But they already knewwho to send it to.
That means they know to sendit to, they did get into
the email at some point.
Yeah.
And they have all these email
Kamil Sarji (22:03):
addresses that
Nate Daniels (22:04):
are
Kamil Sarji (22:05):
Wow.
Nate Daniels (22:06):
Correct.
Kamil Sarji (22:07):
Okay.
Nate Daniels (22:07):
Yeah.
So they did get in at somepoint to, in order to get
that contact list, they had tohave gotten in at some point.
Kamil Sarji (22:13):
Hmm.
Nate Daniels (22:13):
So how to prevent.
Something like that.
Again, it comes down to thebasics, strong passwords, change
passwords often don't use freeservices, have a paid account,
not the free ones that willprevent 99 percent of that.
And also if you go to awebsite and it's asking you to
log in to your email serviceand you're already logged
(22:35):
in, cause you have Outlookon your phone or Outlook on
your computer, don't put inthe username and password.
Cause we call that aphishing site, but again,
good malware protection.
That's on a computer.
We'll catch that.
Kamil Sarji (22:47):
Wow.
Nate Daniels (22:48):
They'll say, Hey, this is a phishing site.
We're not going to let yougo there, but that happens.
They set up, do it tobanks all the time.
They'll set up a website to looklike your bank's login page and
trick you into using the link.
It'll look like it came fromyour bank and everything.
Oh, we need to update whatever.
And you click that link.
It looks like you're at thebank's website and you put in
(23:09):
your username and password,but it tells you it was wrong.
Well, now they just gotyour username and password.
Because it's a
Kamil Sarji (23:15):
fake site with the fields.
So when you type it in, it goesand gets emailed to someone.
Right.
To be able to actually, wow.
Nate Daniels (23:22):
Yeah.
So that's also how somebodycan get access to an email too.
So again, and it couldbe like somebody's using
Gmail, for example.
I don't want to pick on Gmail,but it's one of the popular
ones that everybody knows about.
Uh, so there's a lot ofhackers that'll make the
Google login page look justlike the Google login page.
Kamil Sarji (23:41):
Uh, Gmail is also used for, uh, spammers
to send emails to peoplecause it's not blocked.
It's correct.
Gmail.
com.
Correct.
Wow.
Nate Daniels (23:51):
Which is why I, I am a big advocate of
avoiding the free services.
If you're going to dosomething professionally.
Hmm.
Kamil Sarji (23:58):
So what's your, what, what do you recommend for
like, um, software for antivirusand malware and internet
secure, like the whole package?
'cause
Nate Daniels (24:09):
there's like, there's a lot of options out
there, but I always say stayaway from the big name brands
such as, uh, McAfee Norton,those are marketing machines.
Wow.
So they're okay.
But they're also goingto do two things.
They're going to hog theresources in a system.
Um, the protection isn't goingto be as good as it could be.
(24:29):
And you're going to get a lot ofmarketing information from them.
You'll get emails and fromtime to time, they'll try to
sell you on different servicesthat they have, whether it's
their own VPN or whatever.
I
Kamil Sarji (24:39):
hate
Nate Daniels (24:40):
it.
Kamil Sarji (24:40):
Yes.
Annoying.
Yeah.
I wish I could pay extrato not get bombarded with
marketing stuff from them.
Nate Daniels (24:46):
That's why I usually stare towards
the lesser known ones thatare probably even better.
Such as like Komodo Antivirus,Komodo Cloud Antivirus, Komodo.
They have a whole wide range ofproducts that you can purchase.
It's a very good program.
And high security too.
WebRoot.
(25:06):
Okay.
Yep.
I remember WebRoot.
Yep.
That one's still decent as well.
Um, and then you couldeven use something like
malware bites as well.
That one's pretty decent.
So these are for the computer.
Yeah.
What about your mobile phone?
So same thing forthe mobile phone.
Uh, Komodo has a product forthe mobile phone as well.
Well, what's itreally protecting?
(25:28):
So it's looking for like,if you download an app
that has a virus in it.
Okay.
That you don't know, becausethere was this whole thing not
too long ago where on the PlayStore, on Android devices, there
was a ton of apps that wereinfected with certain malware
that, for whatever reason,Google didn't catch right away.
And people got themin their phones.
Kamil Sarji (25:48):
Hmm.
So, that would have preventedthat from happening.
Right.
What else does it dobesides, besides that?
Nate Daniels (25:55):
Um, it'll protect for spam messages, like, it'll
detect the spam texts thatyou get and will alert you,
Hey, this is a spam text.
This is what we've detected.
You can still look at it,but we think it's spam.
So it's, it's a lot ofprotection in that way to just
make you aware of what's comingand going from your phone.
Kamil Sarji (26:17):
Okay.
Let's talk about spam asfar as web SMS texts and
phone, like phone robocalls.
Right.
How do you prevent?
Nate Daniels (26:31):
So, some cell providers, the one I use, has a
way of blocking the spam text.
Like when they automaticallydetect it, they automatically
block it from evenshowing up in your inbox.
Okay.
They also have one thatwill detect spam calls and
basically when the call iscoming in on your screen, I
(26:51):
always say, it's my favoritecaller calling me again.
It says scam likely.
Oh my gosh.
Yeah.
Yeah.
Yeah.
Kamil Sarji (26:57):
Yeah.
It's so annoying, like,bombarded with those
calls, like, every day.
Nate Daniels (27:03):
And if you answer them, now they know
it's an active number.
So now they're gonna,your number's on a list.
Oh, if somebody actuallyanswers it, it's if you don't
Kamil Sarji (27:14):
answer, your voicemail picks
up and it's like, oh,okay, it's a real number.
Nate Daniels (27:18):
Yep, that too.
However, for whateverreason, I see it more when
actually you answer itwithin the first two rings.
All of a sudden the next day youget like 10 times as many calls.
Kamil Sarji (27:29):
Yeah.
You know what I want to dois I want to take all those
spam numbers, right, that arein this database and somehow
hack those spam, spammersand be like, Hey, here's some
awesome numbers of real peoplethat you should call and just
have them call each other.
Nate Daniels (27:48):
Wouldn't that be awesome?
We'll put the numberfor the FBI in there.
Kamil Sarji (27:54):
Oh, goodness.
Yeah.
It's the world we live in today.
Yeah.
And then I have to go througha lot of trouble to be able
to have a phone number.
Correct.
You know, I got to prove I'mreal, but what do they do?
Like, how are theygetting through
and what is this countrygoing to do with all
(28:14):
these, uh, with all this?
Who knows?
Wow.
We covered a lot.
Nate, um, it's awesome stuff.
How can Complicated.
Complicated, yes.
Complicated stuff.
That's why peopleneed someone like you.
So how do people find you?
Nate Daniels (28:33):
Um, I mean, they can go to my
website, natedaniels.
net And they can get incontact with me there, my
phone number's there, theycan send me a message, they
can send me an email, theycan look at my, spy on my
business, see what I'm up to.
Last question, what's your, uh,password for your, uh, email?
(28:53):
Oh no, that's, that one'seasy, that's password1234.
Kamil Sarji (28:58):
Yeah, don't, don't set that up as your
Awesome, Nate.
Thank you very muchfor stopping by.
You're welcome.
I appreciate it.
Thank you.
Thanks for having me, Kamil.
Absolutely.
Thank you.
My agents got a squad,we all in the zone.
In house help, so theyain't doing it alone.
They focus on clients,negotiating win, while
(29:18):
the back ends hand them,man, that's how we spin.
I hand them business,watch them all climb.
Yeah, yeah, yeah! Welcome everybody, I am Kamil
Sarji, your host of Just TwoMinutes, and today I have Nate.
(00:20):
Nate, you want to tellus about yourself?
Nate Daniels (00:22):
Sure.
Obviously my name is Nate,and the name of my company
is The Computer Specialists.
And I'm on a taunton.
Massachusetts, actually.
Kamil Sarji (00:31):
Awesome.
Yeah.
Thank you very muchfor stopping by.
So I'm going to ask you abunch of random questions
for just two minutes.
And I have my timer over here.
One, two, three.
So if computers could dream,what do you think they're,
they're dreaming about?
Freedom.
(00:52):
Freedom.
Damn.
Um, have you ever been so angry?
Like, People getangry at the driving.
I've been so angryat a technology.
And if so, like, whatdid you do to it?
I smashed it.
Nate Daniels (01:07):
What,
Kamil Sarji (01:07):
what did
Nate Daniels (01:08):
you tell me the situation?
So it was an older, it was anolder laptop, one that I used
for the longest time, and itwas having a lot of issues
because it was old and I neededto do a ton of work to it.
And one day I just had it.
And it wouldn't cooperate.
So I took it, slammedit on the floor and then
threw it into the fire pit.
Kamil Sarji (01:29):
Wow.
Okay.
Don't mess with you.
They should know thatthe others looked at you.
They're like, yeah, don't,don't mess with them.
It was
Nate Daniels (01:36):
not a tech solution.
Kamil Sarji (01:38):
If you were to choose these two
scenarios, all right.
High speed wifi thatworks anywhere for
only 30 minutes a day.
Or a computer that nevercrashes, but as slow as
dial up, like AOL dial up.
So these two scenarios,which one would you choose?
Nate Daniels (01:56):
The wifi for 30 minutes a day.
Kamil Sarji (01:57):
Yeah.
You think you can geteverything done in 30
minutes that you need to?
I could
Nate Daniels (02:02):
get
Kamil Sarji (02:02):
a
Nate Daniels (02:02):
lot
Kamil Sarji (02:03):
done
Nate Daniels (02:03):
and I wouldn't be frustrated.
Kamil Sarji (02:05):
If you could download a whole website
into your brain, whatwould that website be?
Wikipedia.
Wikipedia.
Okay, cool.
I would have said YouTube.
That is actually a good one too.
Um, if you could talk totech, like people, what
would you tell your phone?
(02:25):
If I could talk to,
Nate Daniels (02:27):
I don't know,
Kamil Sarji (02:28):
um,
Nate Daniels (02:29):
to not bother me.
How about your laptop?
Do it for me.
Kamil Sarji (02:35):
Oh, we just reached the two minute.
You think one day we'll beable to talk to technology?
Nate Daniels (02:39):
Uh, I think we already can.
Yeah.
I think that dayis already here.
I just, I worry aboutwhat it learns from me.
Kamil Sarji (02:52):
Yeah.
But it's not tellingyou that it's learning.
Right, exactly.
So Nate, I'm very excitedagain to have you here.
And from a real estateor a realtor perspective.
Technology is veryimportant to us.
We use it all the time, butspecifically what I want to
talk about today is IT security.
(03:15):
And a lot of people fall intothe trap where they given
away their login information.
So how I'd like to structurethis, these questions is,
uh, and it's conversational.
So let's startwith email, right?
So what are things?
that Realtors could getin trouble as far as email
(03:40):
and security, IT security.
They
Nate Daniels (03:41):
should not be using free services like
Gmail, Yahoo, any of thefree ones that are out there.
They should stay awayfrom, um, go more with
a paid subscription.
It doesn't matter where as longas the provider is offering
like advanced email security.
So that way each messageis scanned before it's
received and each messageis scanned before it's sent.
(04:04):
Um, and if you're sendingsensitive information that you
shouldn't, it can even remindyou of that and say, are you
sure you want to send this?
So what are they sending or
Kamil Sarji (04:13):
receiving that could be?
Nate Daniels (04:15):
Usernames, passwords, credit card numbers.
I've seen a whole ton of times.
I can't tell you how manytimes I've seen people put
their credit card information
Kamil Sarji (04:23):
in an email.
That's what they shouldbe watching off from as
far as checking, checkingthe email or sending out
emails, sending out for thesecurity of their clients.
Nate Daniels (04:32):
Correct.
Kamil Sarji (04:33):
They don't want to send
Nate Dani (04:34):
personal information.
Kamil Sarji (04:35):
Yeah.
Nate Daniels (04:36):
Highly sensitive information should not be
sent in the email unlessthe email is encrypted.
Kamil Sarji (04:40):
Yeah.
Sometimes like, I mean, we doproof of funds that we send
out to, uh, other realtors, butwe black out account number.
Right.
So nobody can see that.
As far as likereceiving attachments,
what are things that.
Hackers are doing to try toinfiltrate, uh, someone's
Nate Daniels (05:00):
account.
Um, one of the biggest ones Isee is shipping notifications,
whether it's from the UnitedStates postal service, FedEx,
they're spoofed accounts withan attachment that says, Oh,
we couldn't deliver you apackage, uh, details are in the
attachment or something likethat to get somebody to open
the attachment so they can tryto see what kind of package
was going to be delivered.
(05:21):
That's what I see often.
Kamil Sarji (05:23):
Okay.
So what are they sending?
What kind of file is it?
Like what's so
Nate Daniels (05:29):
bad
Kamil Sarji (05:29):
about it?
Nate Daniels (05:29):
So it's an HTML file.
So it looks harmless if youjust look, glance at it, but
the code that's in there, we'llbring them out to a website
that'll cause a Trojan to getdownloaded into the computer,
and then it sets a timer anddeploys itself to either steal
information or to mine thenetwork for more computers
that it can put itself on.
If you don't have advancedprotection on your
network that can detectthose sorts of things.
Kamil Sarji (05:52):
Okay.
Nate Daniels (05:53):
Even too.
So that's a whole nother.
It's not just email, there'sa whole other layer to it.
So that way, even ifsomebody does accidentally
click on something likethat, you have other fail
safes that will catch it.
Kamil Sarji (06:04):
So I've seen that with email, and I've
also seen it in text.
They were sending textmessages about Texting is
the new way for scammers.
So you click on that link, andit will bring you to a site
that downloads Uh, a virusthat goes into your network
and gives other computersthe virus in your network.
(06:25):
Correct.
Correct.
Nate Daniels (06:26):
Okay.
And not only that, it'llsteal whatever information it
can steal out of your phone.
Kamil Sarji (06:30):
So how to prevent that from happening,
besides educating?
People are not to clickon those links, right?
Nate Daniels (06:37):
That's number one.
You always educate.
If you don't know what itis, you don't recognize it.
Don't click on it.
And I tell, I tell my clientsall the time, if you have
something that you havea question about, don't
open it, send it to me.
Let me look at itfor the message.
I gladly receive virusmessages often voluntarily.
Um, but outside of that, itis, um, important to have
(06:59):
good malware protection ona computer, especially if
that computer is portableand goes on the road.
And connects todifferent networks.
That piece is critical.
Um, inside your home office,you should have a system in
place that is always lookingat the information that's being
transferred on the network.
Um, there's certain hardwareproviders that I use that have
(07:21):
this capability to isolate.
If it notices somethingthat's not right, it notices
a piece of a file that maynot be proper, it can actually
isolate that machine forthe rest of the network.
Kamil Sarji (07:33):
Okay, so this is kind of like the router
that's put into the, on thenetwork to watch traffic
going in and out and makingsure nothing is going out.
That shouldn't be goingout and nothing's coming in
that shouldn't be coming in.
Exactly.
Okay.
Exactly.
Those, those types of
Nate Daniels (07:47):
solutions are expensive or hard.
Um, not, they don'thave to be expensive.
There is some investment,and I'm unlike a router
like that for a business,you know, looking at
between three and $400.
So not a huge investment.
Kamil Sarji (07:59):
Mm-Hmm.
Nate Daniels (07:59):
A lot of times I see businesses try to run
off of the ISP, the internetservice provider router, which
I don't recommend at all.
It's one thing to keep it inplace to use as a modem, as the
gateway, the access point tothe internet, but they don't
really have a ton of securityfeatures in those to do that
kind of level of protection.
Kamil Sarji (08:20):
So if you had that type of router or setup in
your house or your office, Andby mistake, you did click on
those links, what would happen?
Nate Daniels (08:30):
Two things will happen.
So the, whoever the manager isof that router, whether it's
me or someone else will alsoget an alert saying, Hey, we
found a problem and it willidentify the machine, what it
was, and it'll say, Hey, wesandboxed it or we isolated it
Kamil Sarji (08:45):
or,
Nate Daniels (08:45):
but it will have it there for your review.
Kamil Sarji (08:47):
Okay.
Any other ways that.
Hackers are sending youfiles or links for you to
click on to download virus in
Nate Daniels (08:56):
all
Kamil Sarji (08:57):
kinds
Nate Daniels (08:57):
of ways.
I hate to say it, but theelderly falls prey to these
things more often than not.
Somebody can call themlike a phone call and say,
Hey, there's a problem withyour computer and don't.
Just say, Oh, you have a Windowscomputer and they probably do.
And they're like, Oh, you're,you've got a virus in there.
We need to fix this beforeit becomes a problem.
The next thing you know, they'regiving them access to a computer
(09:19):
to get financial information.
They'll even ask fora credit card number.
You give them thecredit card number.
They'll charge you justunder 500 because there's
a threshold there.
I think federally for itto be like a federal crime,
it has to be above 500.
Kamil Sarji (09:32):
Wow.
Yeah.
So they know the rulesand how to get around it.
Nate Daniels (09:37):
And then they won't notice that charge for
a while, and usually by thetime they figure it out, that
somebody accesses the computer,that shouldn't, it's too late.
It could be at like120 days later, they'll
notice this charge or.
They'll call me and I'm looking,this is, they'll become a
new client at this point.
And I'm looking, I'm like,Hey, they charged you for this.
(09:57):
Can you call your bankand see if they can
do anything about it?
But because of the amountof time the banks can't
even reverse the charges.
Wow.
So they know that.
So they get to keepthat money too.
Kamil Sarji (10:06):
What are ways, uh, to protect your
email, uh, from hackers?
Nate Daniels (10:14):
Um, again, good virus protection, good malware
protection, a good program willscan each and every email as it
goes in and out of the computer.
Um, doesn't even haveto be network level.
That's, that's why there'scertain, so many layers of
protection you should haveand you should have them all.
Kamil Sarji (10:31):
As far as like login, if someone
stole your login.
Nate Daniels (10:35):
Somebody steals your login.
My recommendation on thatis if you are in the habit
of putting your login.
outside of the network often haschanged a password frequently,
like every 28 to 30 days.
Um, now of course, if I ammanaging an account like
that, where security is utmostimportant, um, I can even create
(11:00):
policies that will force apassword change every 30 days.
Some
Kamil Sarji (11:04):
people get.
When you try to log in, theyget the text to enter the code
in or the email with the code.
Uh, are those goodways to The two
Nate Daniels (11:17):
factor authentication is very good.
Um, however, no one should everbe asking you for that code.
Kamil Sarji (11:24):
Okay.
Nate Daniels (11:24):
Um, there's some Facebook scams going around
where Somebody, whether youmight be trying to purchase
something on marketplaceand they say, Oh, we're
going to send a code to yourphone for authentication.
What they're really trying todo is get into your account.
And once they get thatcode, Oh, we need this
code to authenticate you.
They give them that code.
And then next thing youknow, they're taking
(11:46):
over their account.
Kamil Sarji (11:47):
Okay, so two factor is good.
Nate Daniels (11:48):
Two factor is good.
It keeps, um, so not only doyou need a username and password
to sign in if you're outside,but you also have sometimes
an app on your phone, uh, likethe Google Authenticator, which
you can have all of your sixdigit codes or however many
digits required, uh, rightthere, so you look at it and it
rotates every minute or so, thenumbers change and you input
(12:11):
that number when it asks you,hey, what's your security code?
Kamil Sarji (12:14):
Okay, so those are, uh, those are
things, so that's why it'stwo factor, because you're
using your email password.
And then the secondfactor is the text.
Is there a threefactor out there?
Not yet.
I know of.
Why would they do that?
If you reach the second factor,
Nate Daniels (12:30):
like, you know, that's it.
I think, I think three willbe pushing it for everybody.
Yeah.
I think it will justdrive everybody insane.
Kamil Sarji (12:36):
Maybe three is like your retina.
Nate Daniels (12:39):
Yeah, right.
Or your, like, fingerprints.
Already, you can do alot with the biometrics.
You can store a lot ofinformation on our phones.
Which, a lot of apps evenhave it built in now.
Banking apps.
Would you like to use thebiometrics to log in after
you put your username andpassword in for the first time?
Kamil Sarji (12:54):
But, Nate, I've seen movies where they cut off
a person's finger and now theyhave access to everything.
Nate Daniels (13:00):
Yeah, I mean, there's a lot that they have
to do today because some ofit's temperature related.
Try, and I always say thissometimes, if you have anything
that uses biometrics, tryputting your thumb on a block
of ice for a little bit.
Don't do it too long so youdon't get frostbite, but
long enough to bring thetemperature of your thumb down.
Like I was
Kamil Sarji (13:19):
dead.
Nate Daniels (13:20):
Yeah.
And then you try puttingit on and it won't work.
The door lock and thehose won't let you in.
Kamil Sarji (13:25):
Wow.
Okay.
Well, that's good.
That's a good featurebecause yeah, uh, you
cut off someone's finger.
Nate Daniels (13:32):
I had a business that was using a biometric login
on the door lock to get in.
And last winter itbecame an issue for them.
And I warned them ofthis, that certain people
weren't even, it wasn'tworking for certain people.
I was like, yeah,the fingers are cold.
Kamil Sarji (13:47):
All right.
So any criminals out there thatare debating or thinking about,
uh, taking out someone's finger,the, it's not going to work.
It's complicated today.
I mean, they could putit in the microwave.
I think that
Nate Daniels (14:01):
might cook it a little bit.
That might change thepattern on the thumb.
Kamil Sarji (14:07):
All right.
So.
All right, we went overthe email and all that and
making sure email is good.
We all use Facebook.
We all rely on Facebook for, uh,ads for connecting with clients.
What are the things thathackers are doing for Facebook?
I mean, you talked about onewhere the marketplace and the
(14:28):
other crazy, stupid things,
Nate Daniels (14:30):
even, even on ads, people.
Place ads on Facebook.
Not that I'm saying don't do itbecause I think ad advertising
is important, but there's peopleout there that will, they're
scammers is what they do.
And next thing you know,you're getting an inbox
message telling you that your,your ad is violating, uh,
Meta's, uh, Facebook's policy,advertising policy, uh, you
(14:53):
need to review this rightaway and that there's a link.
Don't click the link.
Kamil Sarji (14:58):
Oh my gosh.
Yes.
I get those so many.
Like.
It's a message from anaccount that's created with
Nate Daniels (15:06):
just Yeah, they might call it Meta
Box or Facebook Support.
annoying.
Sometimes it's just Box.
Yeah.
Um, these scammers are outthere doing it and what worries
me is that it happens to you,it happens to me, it happens
to almost everyone we know.
Kamil Sarji (15:22):
Yeah.
Nate Daniels (15:24):
So my big question is, what are these
companies like Meta and Facebookdoing to try to prevent it?
What are
Kamil Sarji (15:29):
they doing?
What are they doing?
Right.
Yeah.
Right.
Cause it happens a lot.
Right.
And I've heard where people,uh, people's accounts were,
they can't get back intotheir account because a hacker
got in and blocked them.
And they're like, I needto create a new business
account now becauseFacebook is not helping me
or not being supportive.
Their
Nate Daniels (15:46):
support is almost non existent.
Kamil Sarji (15:49):
I mean, maybe they're getting more
users, hackers, creatingaccounts, which is good
for them, their numbers.
Like, oh, we're getting allthese new, new accounts.
So annoying.
And then
Nate Daniels (15:59):
when you report it, they reply back, sorry,
we can't investigate this.
It's not serious enough.
Kamil Sarji (16:04):
Let's talk about, cause we're all traveling.
We're all going to differentplaces, coffee shops,
doing our work there.
We're going outside thecountry and working from there.
What do we haveto watch out from?
Nate Daniels (16:17):
Uh, so any unsecured internet connection
could be a potential threatto steal or mine data.
So if, this is myrecommendation, all my clients
do this, um, and I have it setup for them, so that way the
agents that are on the road, assoon as their computer connects
to an internet connection, Ihave it set up to automatically
connect to their VPN.
(16:38):
To secure thatconnection right away.
Kamil Sarji (16:40):
Okay.
What's the VPN?
Nate Daniels (16:42):
Virtual private network.
Okay.
So basically the computer couldbe at a coffee shop and let's
say, uh, Florida, their officeis back here in Rhode Island.
That computer, as soon as itconnects to that VPN, that
virtual private network, thatcomputer now thinks it's back
in the office and it's usingthe equipment that's there in
the office to filter trafficto and from that machine.
Kamil Sarji (17:05):
Okay.
So if that VPN didn't exist.
All those dirty hackers thatare saying in the coffee shop
could get into the machine
Nate Daniels (17:13):
if it's not secured.
Kamil Sarji (17:14):
Okay,
Nate Daniels (17:15):
could they see what you're doing?
Depends if you shared accessto things, put things on public
access that shouldn't be.
Um, they could say theycould get access to certain
files in the computer.
Absolutely.
Kamil Sarji (17:27):
Wow.
Uh, can they see your passwordsthat you're typing into your?
Nate Daniels (17:31):
If they accounts, if they set up a fake like
login page for you to go into.
Sure.
Kamil Sarji (17:37):
Okay.
Nate Daniels (17:37):
There's any amount of possibility.
So they could
Kamil Sarji (17:40):
do that.
They could, they couldmake a fake Facebook
page that you go into andyou think it's Facebook?
Yep.
'cause you typedin Facebook, right.
And you go there and it's like,boom, we got that information.
Wow.
Okay.
That's dirty.
Nate Daniels (17:56):
Yep.
So the second way to protectfrom that happening is to
not use the public hotspots.
You can if you know thatyour security is up to date
and you've got the VPN andeverything, that's fine.
You can use the hotspotthat's in your phone.
You can buy a separatehotspot that you carry
with you for the internet.
Those are things I usuallyrecommend too, especially if
it's somebody that has to do alot of sensitive information,
(18:17):
even in real estate transactionsthat can happen frequently,
there's a lot of sensitiveinformation being passed.
Um, having your own securehotspot is probably the best
for connecting to the internet.
When you're out and about.
Kamil Sarji (18:30):
Okay, wow.
What about thosefake Wi Fi hotspots?
You know, like you go to acoffee shop, Latte Larry's
free Wi Fi versus LatteLarry's Wi Fi, right?
And you're like, well,there was two of them.
I don't know whichone to connect to.
I'll connect to the one withno password or the one with a
(18:50):
password that could be a fakeWi Fi that someone set up.
On their laptop?
Right.
Nate Daniels (18:57):
The one with the password would be a lot
less likely because they'dhave to have a way of getting
that password to the personto be able to connect.
They want to makeit easy for them
Kamil Sarji (19:06):
to hack
Nate Daniels (19:06):
into.
The free ones are the onesthat you have to be, just use
caution because those are set upto mine and steal information.
Kamil Sarji (19:13):
So if you connected to that and you have
a VPN, are you safe or no?
Nate Daniels (19:18):
If you connect to that and you try to
connect with your VPN, chancesare the VPN won't connect.
Kamil Sarji (19:24):
And
Nate Daniels (19:24):
that'll be a telltale sign that that's
not a good connection
Kamil Sarji (19:26):
to use.
So, wow, that'sinteresting with the VPN.
So, VPN is veryimportant to have.
You can have it onyour phone and laptop?
Correct.
Well, there's servicesout there that do both.
Nate Daniels (19:37):
Yep, there's services out there that do both.
The equipment that Itypically install in people's
offices will do both.
So you can have the VPN onyour phone, you can have it
on your laptop for traveling.
And there's more benefitsto that than just protecting
yourself from scammers.
You can also, with a VPN,you can still access the
(19:58):
same shared information.
If you have a server or anytype of file share set up in
the office, like Uh, we'llcall it like a public drive
or a shared drive, which alot of offices use to share
documents and information.
Um, they could still accessthat information securely.
Um, they could print,if they needed to print
something back to the office,they could print back to
Kamil Sarji (20:19):
the office.
Back to the office.
That's cool.
That's, that's important.
Nate Daniels (20:22):
Yep.
So, there's VPN, morethan just security.
Security is one of thetop things, but there's
so much more that you
Kamil Sarji (20:30):
can do.
Okay.
One thing I wanted to talkabout, I think we missed it
with the transactions, realestate transactions, we're
getting wiring informationor the attorneys are
getting wire informationso that they can wire the
funds to, for the house.
So, you know, like, sothey're sending 400,
000 to this account.
(20:52):
What they're doing isthey're hacking into this
person's email and sendingthe wire instructions
to the right parties.
We're waiting for it.
Next thing you know, thatparty sends, uh, 400, 000.
So it's
Nate Daniels (21:07):
probably because even anybody susceptible to
this, whether it's an attorneyor a real estate agent,
sometimes the attorneys don'tknow, don't use the free email
services because they can,that can all be prevented.
If you have somebody that'sactively that you're actively
consulting with, uh, somebodylike myself, it doesn't
have to be me, but somebodythat's been doing this a long
(21:29):
time will be able to guidethem in the right direction.
Yes, you have to spend a littlebit of money to have a paid
account, but that paid accountis going to be worth it because
a lot of times they comewith even additional services
such as email encryption.
So you can choose toencrypt a message for
even more added security.
Kamil Sarji (21:46):
Yeah.
Well some of the timesit's not even that they got
into the attorney's email,it's that someone created
an email to look like itwas the attorney spoofed.
Nate Daniels (21:56):
Yeah, spoof.
But they already knewwho to send it to.
That means they know to sendit to, they did get into
the email at some point.
Yeah.
And they have all these email
Kamil Sarji (22:03):
addresses that
Nate Daniels (22:04):
are
Kamil Sarji (22:05):
Wow.
Nate Daniels (22:06):
Correct.
Kamil Sarji (22:07):
Okay.
Nate Daniels (22:07):
Yeah.
So they did get in at somepoint to, in order to get
that contact list, they had tohave gotten in at some point.
Kamil Sarji (22:13):
Hmm.
Nate Daniels (22:13):
So how to prevent.
Something like that.
Again, it comes down to thebasics, strong passwords, change
passwords often don't use freeservices, have a paid account,
not the free ones that willprevent 99 percent of that.
And also if you go to awebsite and it's asking you to
log in to your email serviceand you're already logged
(22:35):
in, cause you have Outlookon your phone or Outlook on
your computer, don't put inthe username and password.
Cause we call that aphishing site, but again,
good malware protection.
That's on a computer.
We'll catch that.
Kamil Sarji (22:47):
Wow.
Nate Daniels (22:48):
They'll say, Hey, this is a phishing site.
We're not going to let yougo there, but that happens.
They set up, do it tobanks all the time.
They'll set up a website to looklike your bank's login page and
trick you into using the link.
It'll look like it came fromyour bank and everything.
Oh, we need to update whatever.
And you click that link.
It looks like you're at thebank's website and you put in
(23:09):
your username and password,but it tells you it was wrong.
Well, now they just gotyour username and password.
Because it's a
Kamil Sarji (23:15):
fake site with the fields.
So when you type it in, it goesand gets emailed to someone.
Right.
To be able to actually, wow.
Nate Daniels (23:22):
Yeah.
So that's also how somebodycan get access to an email too.
So again, and it couldbe like somebody's using
Gmail, for example.
I don't want to pick on Gmail,but it's one of the popular
ones that everybody knows about.
Uh, so there's a lot ofhackers that'll make the
Google login page look justlike the Google login page.
Kamil Sarji (23:41):
Uh, Gmail is also used for, uh, spammers
to send emails to peoplecause it's not blocked.
It's correct.
Gmail.
com.
Correct.
Wow.
Nate Daniels (23:51):
Which is why I, I am a big advocate of
avoiding the free services.
If you're going to dosomething professionally.
Hmm.
Kamil Sarji (23:58):
So what's your, what, what do you recommend for
like, um, software for antivirusand malware and internet
secure, like the whole package?
'cause
Nate Daniels (24:09):
there's like, there's a lot of options out
there, but I always say stayaway from the big name brands
such as, uh, McAfee Norton,those are marketing machines.
Wow.
So they're okay.
But they're also goingto do two things.
They're going to hog theresources in a system.
Um, the protection isn't goingto be as good as it could be.
(24:29):
And you're going to get a lot ofmarketing information from them.
You'll get emails and fromtime to time, they'll try to
sell you on different servicesthat they have, whether it's
their own VPN or whatever.
I
Kamil Sarji (24:39):
hate
Nate Daniels (24:40):
it.
Kamil Sarji (24:40):
Yes.
Annoying.
Yeah.
I wish I could pay extrato not get bombarded with
marketing stuff from them.
Nate Daniels (24:46):
That's why I usually stare towards
the lesser known ones thatare probably even better.
Such as like Komodo Antivirus,Komodo Cloud Antivirus, Komodo.
They have a whole wide range ofproducts that you can purchase.
It's a very good program.
And high security too.
WebRoot.
(25:06):
Okay.
Yep.
I remember WebRoot.
Yep.
That one's still decent as well.
Um, and then you couldeven use something like
malware bites as well.
That one's pretty decent.
So these are for the computer.
Yeah.
What about your mobile phone?
So same thing forthe mobile phone.
Uh, Komodo has a product forthe mobile phone as well.
Well, what's itreally protecting?
(25:28):
So it's looking for like,if you download an app
that has a virus in it.
Okay.
That you don't know, becausethere was this whole thing not
too long ago where on the PlayStore, on Android devices, there
was a ton of apps that wereinfected with certain malware
that, for whatever reason,Google didn't catch right away.
And people got themin their phones.
Kamil Sarji (25:48):
Hmm.
So, that would have preventedthat from happening.
Right.
What else does it dobesides, besides that?
Nate Daniels (25:55):
Um, it'll protect for spam messages, like, it'll
detect the spam texts thatyou get and will alert you,
Hey, this is a spam text.
This is what we've detected.
You can still look at it,but we think it's spam.
So it's, it's a lot ofprotection in that way to just
make you aware of what's comingand going from your phone.
Kamil Sarji (26:17):
Okay.
Let's talk about spam asfar as web SMS texts and
phone, like phone robocalls.
Right.
How do you prevent?
Nate Daniels (26:31):
So, some cell providers, the one I use, has a
way of blocking the spam text.
Like when they automaticallydetect it, they automatically
block it from evenshowing up in your inbox.
Okay.
They also have one thatwill detect spam calls and
basically when the call iscoming in on your screen, I
(26:51):
always say, it's my favoritecaller calling me again.
It says scam likely.
Oh my gosh.
Yeah.
Yeah.
Yeah.
Kamil Sarji (26:57):
Yeah.
It's so annoying, like,bombarded with those
calls, like, every day.
Nate Daniels (27:03):
And if you answer them, now they know
it's an active number.
So now they're gonna,your number's on a list.
Oh, if somebody actuallyanswers it, it's if you don't
Kamil Sarji (27:14):
answer, your voicemail picks
up and it's like, oh,okay, it's a real number.
Nate Daniels (27:18):
Yep, that too.
However, for whateverreason, I see it more when
actually you answer itwithin the first two rings.
All of a sudden the next day youget like 10 times as many calls.
Kamil Sarji (27:29):
Yeah.
You know what I want to dois I want to take all those
spam numbers, right, that arein this database and somehow
hack those spam, spammersand be like, Hey, here's some
awesome numbers of real peoplethat you should call and just
have them call each other.
Nate Daniels (27:48):
Wouldn't that be awesome?
We'll put the numberfor the FBI in there.
Kamil Sarji (27:54):
Oh, goodness.
Yeah.
It's the world we live in today.
Yeah.
And then I have to go througha lot of trouble to be able
to have a phone number.
Correct.
You know, I got to prove I'mreal, but what do they do?
Like, how are theygetting through
and what is this countrygoing to do with all
(28:14):
these, uh, with all this?
Who knows?
Wow.
We covered a lot.
Nate, um, it's awesome stuff.
How can Complicated.
Complicated, yes.
Complicated stuff.
That's why peopleneed someone like you.
So how do people find you?
Nate Daniels (28:33):
Um, I mean, they can go to my
website, natedaniels.
net And they can get incontact with me there, my
phone number's there, theycan send me a message, they
can send me an email, theycan look at my, spy on my
business, see what I'm up to.
Last question, what's your, uh,password for your, uh, email?
(28:53):
Oh no, that's, that one'seasy, that's password1234.
Kamil Sarji (28:58):
Yeah, don't, don't set that up as your
Awesome, Nate.
Thank you very muchfor stopping by.
You're welcome.
I appreciate it.
Thank you.
Thanks for having me, Kamil.
Absolutely.
Thank you.
My agents got a squad,we all in the zone.
In house help, so theyain't doing it alone.
They focus on clients,negotiating win, while
(29:18):
the back ends hand them,man, that's how we spin.
I hand them business,watch them all climb.
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