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October 28, 2025 42 mins

Everything is connected in the digital age.  How can this benefit patients who need to receive care outside of their regular provider network due to an unforeseen circumstance? In this episode, Katlyn Moss talks to Kim Webster of the North Carolina Health Information Exchange Authority about NC Health Connex, which is a database that allows patient information to be accessed across systems statewide.  Katlyn and Kim will talk about how HIE works, what information is (and is not) shared, and how practices use the information.  They also will tell you the next steps if your practice would like to participate in the NC Health Connex program. You’ll learn how Health Information Exchange helps patients and clinical staff when an unexpected event causes someone to visit a provider outside of their usual location. Kim will also share the crucial role HIE plays in a maternal health study that is currently taking place at the University of North Carolina.

Resources

Email the HIEA hiea@nc.gov to find out if your organization participates and who manages access for your organization or search our website. 

Email the helpdesk to add access for staff HIESupport@sas.com

Participation Agreements for N.C. HIEA 

Services offered by NC HealthConnex

Civitas Networks for Health

ACURE4Moms

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Music credit: "Carefree" Kevin MacLeod (incompetech.com)
 Licensed under Creative Commons: By Attribution 4.0 License
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