Episode 80: Building Trust on the Road: A Driver Specialist’s Perspective with Kaitlyn Kivi - Part 1

In this episode of Keep Trucking Personal, host Tyler Kivi sits down with his wife and colleague Kaitlyn Kivi, who has recently stepped into the role of Driver Specialist at Kivi Bros. Trucking. Together, they unpack what it means to truly support drivers beyond the dispatch board: through trust, relationships, and consistent communication. Kaitlyn shares her day-to-day approach to operations, the fast-paced problem-solving her role demands, and how empathy makes all the difference in reducing stress and increasing success on the road. From the habits that lead to bigger paychecks and smoother home time to the “old school” trucking mindset they want to bring back, Tyler and Kaitlyn highlight how strong relationships fuel long-term success in trucking. This is Part 1 of their conversation - tune in next week for Part 2 as they dive even deeper into the keys to driver success.