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April 15, 2025 51 mins

In this insightful episode, cybersecurity experts Mike Crandall and Arun DeSouza join host Patrick Spencer to analyze Kiteworks' Top 11 Data Breaches in 2024 Report. Rather than just focusing on the number of records breached, the report introduces a sophisticated algorithm with seven key factors to score breaches on a scale of 1-10. This method provides a more comprehensive understanding of breach severity by evaluating financial impact, data sensitivity, regulatory compliance implications, ransomware involvement, supply chain impact, and attack vector sophistication. National Public Data topped the list with a score of 8.93, followed by Change Healthcare and Ticketmaster, both scoring 8.7.

A significant finding discussed by the experts is the shift in industry targeting patterns, with financial services overtaking healthcare as the most breached sector. The conversation emphasizes how credential theft continues to plague organizations despite sophisticated controls. Five of the top 11 breaches resulted from credential compromises, including attacks that bypassed multifactor authentication. Arun highlights that despite years of security awareness training, approximately 25% of incidents remain attributable to human error. He warns of the growing sophistication of social engineering with AI-generated phishing that will soon include voice modulation and deepfakes, making attacks increasingly difficult to detect. Mike recommends leveraging AI defensively to detect anomalous behaviors that humans might miss.

Both experts stress the critical importance of data protection and classification. Arun advocates for AI-powered data characterization and governance platforms that can proactively identify sensitive information requiring protection. Mike emphasizes the need for proper data classification, noting that organizations often struggle to differentiate between critical and non-critical data. He recommends data minimization strategies including cold storage for inactive data to reduce the potential attack surface. The experts agree that building enterprise-wide risk awareness requires collaboration across departments rather than treating security as an isolated IT function.

The panel concludes that organizations must prioritize zero-trust architecture implementation, adopt data minimization strategies, and enhance incident response capabilities. Arun frames this as a comprehensive coalition of "people, process, and technology safeguards all working together." Mike adds a sobering perspective for businesses that might not see themselves as targets: "These weren't the 11 hacks of 2024. These were the top hacks... there are literally hundreds of thousands, if not millions more. And that's you." 

Top 11 Data Breaches in 2024 Report: https://www.kiteworks.com/top-data-breaches-report

Arun DeSouza LinkedIn: https://www.linkedin.com/in/arundesouza/

Mike Crandall LinkedIn: https://www.linkedin.com/in/crandallmike/ 

Check out video versions of Kitecast episodes at https://www.kiteworks.com/kitecast or on YouTube at https://www.youtube.com/c/KiteworksCGCP.

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