Customer Service in the Food Industry

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In this episode of Knead to Know Pod, we’re diving into one of the most underrated ingredients of a thriving food business. Whether baking custom cakes, catering events, or running a pop-up, how you treat your customers can make or break your business. I’m breaking down real-life examples, common mistakes, and simple strategies to create a memorable (and profitable) customer experience.

If you've ever wondered why your food is great but repeat business is low—or you're just ready to level up your professionalism—this one’s for you.

And don’t forget! You’re invited to the Kitchen to Commerce Masterclass, where we go even deeper into turning your food skills into a profitable business. We’ll cover how to find your culinary focus, price your products, and build a brand that actually sells.

👉🏽 Register now at the Kitchen to Commerce Masterclass

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Music by: Qaseem
Lyrics by: SassyBrown