In this episode of Know Your Risk and Insurance Coverage With RiskProNet, host Chip introduces Bruce White, a Partner at JKJ, who specializes in their international business unit. They discuss the challenges and opportunities of handling insurance for multinational companies, emphasizing the importance of cultural understanding and adjusting to different business practices in various countries. Bruce shares insights on how JKJ got involved in international business and the evolving nature of the insurance industry. They explore program design, claims handling, and the significance of building trust and relationships in the international insurance market.
00:33 – Meet Bruce White and his thoughts on handling programs for multinational companies and international business
01:57 – JKJ background, how it ended up in this space, what it’s turned into today, and cultural dynamics
06:08 – Distribution, international exposure, coverage, and who/how JKJ is serving
08:38 – What an independent brokerage firm or member of RiskProNet would do if struggling with placement internationally, what the brokerage environment looks like in other countries, are they different or do they look the same
11:59 – Importance of relationships, building trust, their design to international relationships, and creating friendships/partnerships
14:25 – Hiring locally or internationally and what is their strategy for continued growth
16:09 – How international claims are handled, coverage designs, and evaluating what is in the best interest of a global group
19:27 – Connecting with JKJ, what is the best way to connect with them, and final thoughts
On Purpose with Jay Shetty
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