In this video, learn the essentials of effective product knowledge training to boost team performance and customer satisfaction. We cover the benefits of product training, strategies for creating engaging sessions, and tools to streamline the learning process—like spaced repetition and interactive resources. Perfect for sales teams, support staff, and managers, this guide equips you to build product expertise confidently and quickly.
Check out the full article on Brainscape for a deeper dive:(https://www.brainscape.com/academy/product-knowledge-training/).
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