April 6, 2023 • 13 mins
In this episode of Krome Cast, Tech-IT-Out, we discuss the advancements in AI, and how Artificial Intelligence has seemingly taken a giant leap forward in 2023, with the development of Open AI ChatGPT and the other AI tools in the market.
This episode features Krome's co-founders Sam Mager and Rupert Mills, discussing the evolution of AI, the effect of AI on industries and the security concerns of AI and Chat GPT, along with Microsoft's investment in ChatGPT and the exciting ways in which Microsoft ChatGPT will extend its capabilities further!
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Sam Mager (00:24):
Welcome to Krome Cast Tech-IT-Out. We're back once
again in 2023 for the firstpodcast of the new year, and
today we're talking about theadvancements in AI. So Mr.
Mill's, can you specificallytell us what we're talking about
today?
Rupert Mills (00:37):
Yeah, I think the plan is, everyone else has had
their say on ChatGPT so far, sowe thought we'd have ours. We're
going to talk around theadvancements in AI, ChatGPT and
others, a specific bit aboutChatGPT. And then something
about security and theimplications of ChatGPT on the
security market space.
Sam Mager (00:52):
Cool. So ChatGPT.
Rupert Mills (00:57):
Well, advancements in AI first,
Sam Mager (00:59):
Okay, so I'm just diving in to ChatGPT as to be
honest, it sacres the devil outof me. Okay. The whole
advancement in AI is obviouslya big piece, like you say,
everyone else has had their bit,but let's, let's stick our oar
into that conversation.
Rupert Mills (01:10):
Yeah, I mean, there's, there's masses coming
from it. It's coming reallyquickly. It's, it amazes me how
it's been around for quite awhile. But suddenly, it seemed
to hit sort of critical massjust before Christmas. And
everybody suddenly went, oh mygoodness, look what this can do!
And yeah, it can quite frankly.
GPT 3.5 is out, and it's doingbig things already.
Sam Mager (01:30):
It's doing lots of homework.
Rupert Mills (01:31):
Yes, it's doing lots of homework. Absolutely.
Yep. colleges, universities,etc. Worried. But there's
there's other things out there.
I mean, there's there's peopleusing ChatGPT in commercial
implementations. The enginebehind it is writing,
copywriting, so marketing peopleusing it for things like that.
There's loads of people using itfor things like, I don't know,
generating code, all that sortof stuff. We'll come on to
(01:53):
ChatGPT specifically in aminute. But there's other things
out there. There's, there'sDALL-E, which is the imaging
one, we've talked around thefact that I mean, I've had
conversations with people aroundthe fact that there is concerns
for copywriting, genuine imageryand stuff is being so accurately
represented as, as an artistspecific work, that it is
causing challenges right now we,as you know, part own a design
(02:15):
business, they've had to alreadyupdate all of their T's and C's
and everything to say anybodycreating content using AI can't
then try and sell it through themarketplace because they could
be creating it based on someoneelse's style. And all of a
sudden, you've got huge issuesthere. There's things out there.
I mean, there's one out therethat will do podcasts now, we're
going to be replaced doing thisfairly soon, it will ease us all
(02:37):
over. So yeah.
Sam Mager (02:39):
That's not such a bad thing.
Rupert Mills (02:40):
Yeah exactly.
You.. It creates avatars foryou, tell it what you want to do
a podcast on, it'll go off andcreate you a podcast. But
there's there's editing ones,Kaija behind the camera, there's
editing ones that are going toreplace her soon, take long form
video and edit it down intoshort clips and things, I mean
everything with YouTube shortsand all the rest of it and Tik
Tok.
Sam Mager (03:00):
Everyone in this room essentially becomes redundant.
Rupert Mills (03:02):
Yeah, we're all out of a job. Yeah. [Laughter]
But there's all of that sort ofstuff going on. There's there's
ones that will take all yoursocial media and manage those
for you, there's one that'll gothrough LinkedIn, it will sit
there and and try and buildrelationships with people for
you. And then, if you're insales, it will go out and say,
right, I'm gonna build arelationship with all these
people and the ones that havesuccessfully managed to build
relationship for it, I'll handback over to you, there you go,
you can now talk to this person,because they're happy to talk to
(03:23):
you. Yeah, and all of that dayto day human interaction. So
you've got social media, or antisocial media, as potentially
should be known, is then goingto be taken into all these other
platforms and the ability tointeract. Everybody's been out
there pushing all these variousdifferent things you need to do
to get your name out there. Andall of a sudden, AI is going to
(03:44):
mean that it's doing it all foryou. Where's the genuine
content?
Sam Mager (03:48):
So it's interesting, obviously, there's some very
practical good uses of AI,especially in our industry, we
set up things around security,and (coughs) excuse me, doing
thousands of thousands ofactions that human couldn't
possibly do. And that'sbrilliant. But I find it quite
terrifying. When you talk aboutthe fact that we're joking about
people in this room could bereplaced, but legitimately 5-10
years, where did those jobs go?
Is that a case of these jobsdisappear or do they evolve?
Rupert Mills (04:13):
Yeah, yeah, absolutely. I mean, there was
conversation years ago around,okay, robotics is coming for the
blue collar jobs, the sort ofbricklayers, plumbers, etc,
Sam Mager (04:22):
Truck drivers,
Rupert Mills (04:23):
Truck drivers, all that sort of stuff. Truck
drivers, maybe, because of selfdriving vehicles, etc. But all
of the stuff that requiresomeone to do something,
actually, that's the stuffthat's not necessarily going to
get replaced. It's the stuffthat is task workers. So I mean
they're talking about sort ofcontact center agents and all
the rest of it, yeah, a lot ofthat being replaced by AI. Who
knows? It's,
Sam Mager (04:43):
There's some contact centers I've called I reckon
it'd be better.
Rupert Mills (04:45):
Yeah. Yeah Possibly. But, but yeah, all of
those things out there thatpotentially could be impacted by
AI in the very near future. Andit's, it that I think what
ChatGPT has done is bring thatwhole thing that was over here
and make it suddenly here andeverybody's suddenly paying
attention because it's, it'svery easy and very real to go
out, and go out and do, orcreate. I remember showing it to
(05:07):
you last year.
Sam Mager (05:08):
Yeah.
Rupert Mills (05:08):
And you saying, "Oh, it's fine. I'm not really
interested", and I showed youwhat it could do and you're
suddenly like "Oh, my goodness,hand on." So, and I think that's
been the general reaction of thegeneral public.
Sam Mager (05:16):
It's Skynet
Rupert Mills (05:17):
Yeah, it is, absolutely. Yeah. I mean,
there's or if you look at BostonDynamics, you've got the dog
that Boston Dynamics has donesome amazing stuff. There's a
couple of guys in the US whohave who strapped assault rifles
to the back of them and gottenpatrolling their houses on
security duty. That worries me.
The software, misidentifies youcoming home from work, and
you've got a problem?
Sam Mager (05:38):
Yeah. There's real dangers, obviously. Which, yeah,
but it's going nowhere. That'sthe thing, it's not going to go,
let's just not use it.
Rupert Mills (05:47):
It's not going to stop. We've we've gone past that
point.
Sam Mager (05:49):
Yeah.
Rupert Mills (05:50):
Yeah. I mean, so if we, if we focus in on
ChatGPT, which is, obviouslyMicrosoft's main push to market
at the moment
Sam Mager (05:58):
Its a huge investment
Rupert Mills (05:59):
They've invested in billions and billions,
absolutely billions. And butthey're starting to bring it in
commercialise it, it's not beencommercialised till this year,
you can now buy it in Azuremarketplace. So if you're using
Azure to do various differentthings for you, you might be
running your website, doing ananalytics in the background,
there's been the variousdifferent tools that you could
(06:19):
use in the background to analyzethings, even able to do speech
analytics, you've been able tolook at OCR, all that sort of
stuff. But all of a sudden,you've got AI, full on AI in
there, able to do things. Andit's at a really, really, really
cost effective rate. I mean,it's, it's fractions of a cent
per 1000 credits, 1000 creditsabout 750 characters of text. So
(06:40):
you can start to chuck it atwhat people are putting into
anything, and read it andunderstand it and do things with
it really, really quickly
Sam Mager (06:47):
It's that automation piece. So take this and
automate, etc, etc.
Rupert Mills (06:50):
Yeah, absolutely.
So that's coming really quickly.
I mean, Microsoft are doing itwith Teams, if you look at Teams
premium, which is out there now.
Essentially, they're takingminutes from your meetings,
automatically creating tasksfor, for people. So you can say
out of this meeting, these arethe tasks and these are the
owners, etc. And they're doing alot of other stuff with it, like
creating templates for futuremeetings. So saying, Okay, this
(07:11):
is all the stuff you discussed,and you've got a meeting coming
up.
Sam Mager (07:15):
So this comes next.
Yeah. And this comes next. Andthat sort of stuff is just, the
first iteration of it.
The pace of it, like you say,the pace that's happened, and
that's brilliant. But you justthink about the amount that.. I
listening to that going, that'sgreat. That takes X amount out
of my day, but it also makes myPA redundant to a certain
extent.
Rupert Mills (07:34):
Yeah.
Sam Mager (07:34):
But then it's obviously that's say the
evolution, people's jobs, Iguess will evolve. You've got to
have a level of, of overwatch.
Rupert Mills (07:41):
Yeah.
Sam Mager (07:41):
So who watches the watchman type stuff, right?
Someone's got to actually lookat that and go, is that?
Correct? So the day to day?
Excuse me? I guess that thechurn of the role, changes, but
someone has to make sure that'sapt and onpoint and doing the
right things, right? So does itjust, does it help by just
taking out the the mundaneelements of what we do, given us
time to focus, laser beam on thereally important bits, or should
we all be terrified?
(08:05):
It's a bit of both I think.
[Laughter]
Rupert Mills (08:06):
I think, right now, there's a load of security
built into it that is supposedto not let it do things. But we
know that people are out thereusing it for malware generation,
they're using it to, I mean, youcan go and get it to create some
code. If you don't tell it whatyou're doing, and you get it to
create a piece of code here, anda piece of code here and a piece
of code there. It can speed upsoftware development massively
by then saying, okay, someonewants to creates some malware
(08:27):
and they take those threeelements and put them together,
they've just got ChatGPT to domost of it for them. I mean, we,
our development team, I waschatting to them the other day,
sometimes if they're kind of,okay, how can I make this work,
they'll ask ChatGPT and it willcome back with a piece of code,
normally doesn't work firsttime. So you still need the
skill, but they're okay, I cannow take it and get it to do
this, or I can get it to dothat. And they tune that.
Sam Mager (08:48):
That's my point, it's saving the
Rupert Mills (08:49):
Takes two hours work, into 20 minutes
Sam Mager (08:51):
There you go, I cheated and used it for an
Excel formula, very basic, theother day, should have been able
to work out myself. But Ichucked it in there because it
gave me the answer immediately,rather than me sitting there
trying to work out. if that'sand others. It would have took
me half a day.
Rupert Mills (09:03):
Yeah. That's it.
And you look at what Microsoftis doing with it. They're about,
I think they might even havedone it already, adding it into
Dynamics to try and take onSalesforce. They've got Google
really worried because they'retalking about adding it into
Bing and search. It's the firsttime Google have seen a proper
threat to their search marketspace in years.
Sam Mager (09:19):
They've not been challenged at all, ever, have
they.
Rupert Mills (09:21):
No
Sam Mager (09:21):
We discussed this the other day, when you think about
Google you chuck, tell me about,or find and you just get a
plethora of page after pageafter page you then have to sift
through and work out where'swhat I want to know. Yeah.
Whereas ChatGPT you say tell meexactly. And it goes - this!
Rupert Mills (09:33):
Yeah
Sam Mager (09:34):
Job done.
Rupert Mills (09:34):
Exactly.
Sam Mager (09:35):
Okay, so let's, I think we probably need to, this
is all quite scary. Let's delvemore into the scarier element of
it, how people are reallyleveraging that and what if
anything can we do?
Rupert Mills (09:45):
Yeah I mean if you get into the security side of
it, first of all, you've gotwhether the contents real so
you've got what they call AIhallucinations, which is
essentially you get to the pointwhere, there was a case last
week week before of an artistwho basically asked ChatGPT if
he was dead, and ChatGPT saidyes. Because it is understanding
what's out on the internet. Andhe tried to argue with it. No,
(10:05):
I'm not dead. I'm actuallytalking to you right now. Well,
yes, you are dead because here'san obituary I read of you. And
another obituary over here. Andthere's some evidence here, here
and here. And at the moment, AIis hallucinating about real
things, because there's enoughevidence out there in the
internet. So that's dangerous inthe first place. Because people
will take whatever they readfrom these things as gospel. So
(10:25):
you need to still use your yourbrain to filter it a bit or do
your own research, even thoughit can speed things up and give
you a lot of stuff very, veryquickly. You've got to be able
to say, is that real? Or is itan AI hallucination?
Sam Mager (10:37):
There's still the human element. Right? So that's,
someone still has to stop andcheck that and go, are you?
Correct?
Rupert Mills (10:43):
Yeah.
Sam Mager (10:44):
Someone with a conscience.
Rupert Mills (10:45):
Yeah, with a conscience. Absolutely, that's
exactly it.
And that going to, I'm sure, befiltered. And I think it's going
to get better and better andbetter, they're gonna get better
and better about finding outreal things. Also linking up to
real data sources, becausethere's only a certain amount of
data in it at the moment, asthey link it up to more and more
real data sources, you canimagine government's opening up
(11:05):
things like, so if someone'sdead, well, let's open up a
death register to it, it'llknow. You'll be able to go, can
I trawl this, can I find,anything, when you think about
the data is open source,essentially, at the moment,
there's so much data out thereunder the Freedom of Information
Act, you start requesting all ofthat data and feeding it to the
AI, it's gonna getinfinitesimally smarter. But
that brings its dangers with it.
And that part of those dangersare things like, the people
(11:27):
using it to for malware at themoment, for phishing,
specifically, you can be reallytargeted with phishing, if
you've got an AI engine that cango and learn about someone learn
about what they're doing. Andthen specifically, okay, so I
know you are this person, andyou do this, rather than a mass
would you like to or
Sam Mager (11:44):
You've just transfer 10,000 pounds to this account?
Because Bob said so type thing
Rupert Mills (11:48):
Or the usual,
Sam Mager (11:49):
Way more targeted,
Rupert Mills (11:49):
Your sister told me that I need you to get me
$100 Amazon card or whatever, Idon't have a sister, that's...
well I do. But in thosesituations, that's that's the
situations where you can say,okay, AI will make that
infinitesimally smarter, becauseit'll learn about people and go,
your brother so and so who'straveling here at the moment,
have contacted me and said
Sam Mager (12:08):
In this timezone, etc, etc.
Rupert Mills (12:10):
Yeah, and it'd be smarter than that. But people
are using it for that sort ofthing, which is a concern, along
with the code generation, andthen impersonation. ChatGPT is
going to allow people that haverelatively little knowledge to
get out there and impersonatepeople, and to know about people
and do a lot more very, veryquickly. So there's a lot of
good it can do, but there's alot of bad it can do too.
Sam Mager (12:32):
Well, I guess in summary, that is, should we be
terrified? Maybe! [Laughter]
Rupert Mills (12:37):
Yep.
Sam Mager (12:37):
But not too much as yet.
Rupert Mills (12:39):
Yeah, I think you've got to adopt these things
and say that you look at socialmedia and how fast it came into
the world it exploded, and itmade a change to everything
everybody does every day.
Sam Mager (12:48):
Yeah.
Rupert Mills (12:48):
Is it all good?
Certainly not.
Sam Mager (12:50):
No.
Rupert Mills (12:50):
Is it policed at the moment? Certainly not. AI is
kind of the next, the next wave.
If you think about the internetcoming on in the 90's, social
media coming on sort of 10 yearslater, then we're 10 years on
from that, AI is the next phase,and we'll be looking back at it
in 10 years going, okay, wasthat good? Or was that bad?
Sam Mager (13:08):
We won't be doing this in 10 years. It'll be
automated. But let's step backin a year. I'd be interested in
12 months time to see how we'reall using it, how it's adopted.
Whether we are sitting heredoing this or it's two avatars,
whether Kaija is sat there orwe've automated it.
Rupert Mills (13:21):
Yep.
Sam Mager (13:21):
It'll certainly save us some time on a Monday
morning!
Rupert Mills (13:23):
Indeed!
Sam Mager (13:25):
Thanks very much.
Rupert Mills (13:26):
Welcome.
Sam Mager (13:27):
And thank you for joining us again on Krome Cast
Tech IT Out. Please remember tolike, subscribe and share and
use ChatGPT to leave comments inthe section below and we'll try
to put them into the nextepisode.
Tech-IT-Out
Welcome to Krome Cast Tech-IT-Out. We're back once
again in 2023 for the firstpodcast of the new year, and
today we're talking about theadvancements in AI. So Mr.
Mill's, can you specificallytell us what we're talking about
today?
Rupert Mills (00:37):
Yeah, I think the plan is, everyone else has had
their say on ChatGPT so far, sowe thought we'd have ours. We're
going to talk around theadvancements in AI, ChatGPT and
others, a specific bit aboutChatGPT. And then something
about security and theimplications of ChatGPT on the
security market space.
Sam Mager (00:52):
Cool. So ChatGPT.
Rupert Mills (00:57):
Well, advancements in AI first,
Sam Mager (00:59):
Okay, so I'm just diving in to ChatGPT as to be
honest, it sacres the devil outof me. Okay. The whole
advancement in AI is obviouslya big piece, like you say,
everyone else has had their bit,but let's, let's stick our oar
into that conversation.
Rupert Mills (01:10):
Yeah, I mean, there's, there's masses coming
from it. It's coming reallyquickly. It's, it amazes me how
it's been around for quite awhile. But suddenly, it seemed
to hit sort of critical massjust before Christmas. And
everybody suddenly went, oh mygoodness, look what this can do!
And yeah, it can quite frankly.
GPT 3.5 is out, and it's doingbig things already.
Sam Mager (01:30):
It's doing lots of homework.
Rupert Mills (01:31):
Yes, it's doing lots of homework. Absolutely.
Yep. colleges, universities,etc. Worried. But there's
there's other things out there.
I mean, there's there's peopleusing ChatGPT in commercial
implementations. The enginebehind it is writing,
copywriting, so marketing peopleusing it for things like that.
There's loads of people using itfor things like, I don't know,
generating code, all that sortof stuff. We'll come on to
(01:53):
ChatGPT specifically in aminute. But there's other things
out there. There's, there'sDALL-E, which is the imaging
one, we've talked around thefact that I mean, I've had
conversations with people aroundthe fact that there is concerns
for copywriting, genuine imageryand stuff is being so accurately
represented as, as an artistspecific work, that it is
causing challenges right now we,as you know, part own a design
(02:15):
business, they've had to alreadyupdate all of their T's and C's
and everything to say anybodycreating content using AI can't
then try and sell it through themarketplace because they could
be creating it based on someoneelse's style. And all of a
sudden, you've got huge issuesthere. There's things out there.
I mean, there's one out therethat will do podcasts now, we're
going to be replaced doing thisfairly soon, it will ease us all
(02:37):
over. So yeah.
Sam Mager (02:39):
That's not such a bad thing.
Rupert Mills (02:40):
Yeah exactly.
You.. It creates avatars foryou, tell it what you want to do
a podcast on, it'll go off andcreate you a podcast. But
there's there's editing ones,Kaija behind the camera, there's
editing ones that are going toreplace her soon, take long form
video and edit it down intoshort clips and things, I mean
everything with YouTube shortsand all the rest of it and Tik
Tok.
Sam Mager (03:00):
Everyone in this room essentially becomes redundant.
Rupert Mills (03:02):
Yeah, we're all out of a job. Yeah. [Laughter]
But there's all of that sort ofstuff going on. There's there's
ones that will take all yoursocial media and manage those
for you, there's one that'll gothrough LinkedIn, it will sit
there and and try and buildrelationships with people for
you. And then, if you're insales, it will go out and say,
right, I'm gonna build arelationship with all these
people and the ones that havesuccessfully managed to build
relationship for it, I'll handback over to you, there you go,
you can now talk to this person,because they're happy to talk to
(03:23):
you. Yeah, and all of that dayto day human interaction. So
you've got social media, or antisocial media, as potentially
should be known, is then goingto be taken into all these other
platforms and the ability tointeract. Everybody's been out
there pushing all these variousdifferent things you need to do
to get your name out there. Andall of a sudden, AI is going to
(03:44):
mean that it's doing it all foryou. Where's the genuine
content?
Sam Mager (03:48):
So it's interesting, obviously, there's some very
practical good uses of AI,especially in our industry, we
set up things around security,and (coughs) excuse me, doing
thousands of thousands ofactions that human couldn't
possibly do. And that'sbrilliant. But I find it quite
terrifying. When you talk aboutthe fact that we're joking about
people in this room could bereplaced, but legitimately 5-10
years, where did those jobs go?
Is that a case of these jobsdisappear or do they evolve?
Rupert Mills (04:13):
Yeah, yeah, absolutely. I mean, there was
conversation years ago around,okay, robotics is coming for the
blue collar jobs, the sort ofbricklayers, plumbers, etc,
Sam Mager (04:22):
Truck drivers,
Rupert Mills (04:23):
Truck drivers, all that sort of stuff. Truck
drivers, maybe, because of selfdriving vehicles, etc. But all
of the stuff that requiresomeone to do something,
actually, that's the stuffthat's not necessarily going to
get replaced. It's the stuffthat is task workers. So I mean
they're talking about sort ofcontact center agents and all
the rest of it, yeah, a lot ofthat being replaced by AI. Who
knows? It's,
Sam Mager (04:43):
There's some contact centers I've called I reckon
it'd be better.
Rupert Mills (04:45):
Yeah. Yeah Possibly. But, but yeah, all of
those things out there thatpotentially could be impacted by
AI in the very near future. Andit's, it that I think what
ChatGPT has done is bring thatwhole thing that was over here
and make it suddenly here andeverybody's suddenly paying
attention because it's, it'svery easy and very real to go
out, and go out and do, orcreate. I remember showing it to
(05:07):
you last year.
Sam Mager (05:08):
Yeah.
Rupert Mills (05:08):
And you saying, "Oh, it's fine. I'm not really
interested", and I showed youwhat it could do and you're
suddenly like "Oh, my goodness,hand on." So, and I think that's
been the general reaction of thegeneral public.
Sam Mager (05:16):
It's Skynet
Rupert Mills (05:17):
Yeah, it is, absolutely. Yeah. I mean,
there's or if you look at BostonDynamics, you've got the dog
that Boston Dynamics has donesome amazing stuff. There's a
couple of guys in the US whohave who strapped assault rifles
to the back of them and gottenpatrolling their houses on
security duty. That worries me.
The software, misidentifies youcoming home from work, and
you've got a problem?
Sam Mager (05:38):
Yeah. There's real dangers, obviously. Which, yeah,
but it's going nowhere. That'sthe thing, it's not going to go,
let's just not use it.
Rupert Mills (05:47):
It's not going to stop. We've we've gone past that
point.
Sam Mager (05:49):
Yeah.
Rupert Mills (05:50):
Yeah. I mean, so if we, if we focus in on
ChatGPT, which is, obviouslyMicrosoft's main push to market
at the moment
Sam Mager (05:58):
Its a huge investment
Rupert Mills (05:59):
They've invested in billions and billions,
absolutely billions. And butthey're starting to bring it in
commercialise it, it's not beencommercialised till this year,
you can now buy it in Azuremarketplace. So if you're using
Azure to do various differentthings for you, you might be
running your website, doing ananalytics in the background,
there's been the variousdifferent tools that you could
(06:19):
use in the background to analyzethings, even able to do speech
analytics, you've been able tolook at OCR, all that sort of
stuff. But all of a sudden,you've got AI, full on AI in
there, able to do things. Andit's at a really, really, really
cost effective rate. I mean,it's, it's fractions of a cent
per 1000 credits, 1000 creditsabout 750 characters of text. So
(06:40):
you can start to chuck it atwhat people are putting into
anything, and read it andunderstand it and do things with
it really, really quickly
Sam Mager (06:47):
It's that automation piece. So take this and
automate, etc, etc.
Rupert Mills (06:50):
Yeah, absolutely.
So that's coming really quickly.
I mean, Microsoft are doing itwith Teams, if you look at Teams
premium, which is out there now.
Essentially, they're takingminutes from your meetings,
automatically creating tasksfor, for people. So you can say
out of this meeting, these arethe tasks and these are the
owners, etc. And they're doing alot of other stuff with it, like
creating templates for futuremeetings. So saying, Okay, this
(07:11):
is all the stuff you discussed,and you've got a meeting coming
up.
Sam Mager (07:15):
So this comes next.
Yeah. And this comes next. Andthat sort of stuff is just, the
first iteration of it.
The pace of it, like you say,the pace that's happened, and
that's brilliant. But you justthink about the amount that.. I
listening to that going, that'sgreat. That takes X amount out
of my day, but it also makes myPA redundant to a certain
extent.
Rupert Mills (07:34):
Yeah.
Sam Mager (07:34):
But then it's obviously that's say the
evolution, people's jobs, Iguess will evolve. You've got to
have a level of, of overwatch.
Rupert Mills (07:41):
Yeah.
Sam Mager (07:41):
So who watches the watchman type stuff, right?
Someone's got to actually lookat that and go, is that?
Correct? So the day to day?
Excuse me? I guess that thechurn of the role, changes, but
someone has to make sure that'sapt and onpoint and doing the
right things, right? So does itjust, does it help by just
taking out the the mundaneelements of what we do, given us
time to focus, laser beam on thereally important bits, or should
we all be terrified?
(08:05):
It's a bit of both I think.
[Laughter]
Rupert Mills (08:06):
I think, right now, there's a load of security
built into it that is supposedto not let it do things. But we
know that people are out thereusing it for malware generation,
they're using it to, I mean, youcan go and get it to create some
code. If you don't tell it whatyou're doing, and you get it to
create a piece of code here, anda piece of code here and a piece
of code there. It can speed upsoftware development massively
by then saying, okay, someonewants to creates some malware
(08:27):
and they take those threeelements and put them together,
they've just got ChatGPT to domost of it for them. I mean, we,
our development team, I waschatting to them the other day,
sometimes if they're kind of,okay, how can I make this work,
they'll ask ChatGPT and it willcome back with a piece of code,
normally doesn't work firsttime. So you still need the
skill, but they're okay, I cannow take it and get it to do
this, or I can get it to dothat. And they tune that.
Sam Mager (08:48):
That's my point, it's saving the
Rupert Mills (08:49):
Takes two hours work, into 20 minutes
Sam Mager (08:51):
There you go, I cheated and used it for an
Excel formula, very basic, theother day, should have been able
to work out myself. But Ichucked it in there because it
gave me the answer immediately,rather than me sitting there
trying to work out. if that'sand others. It would have took
me half a day.
Rupert Mills (09:03):
Yeah. That's it.
And you look at what Microsoftis doing with it. They're about,
I think they might even havedone it already, adding it into
Dynamics to try and take onSalesforce. They've got Google
really worried because they'retalking about adding it into
Bing and search. It's the firsttime Google have seen a proper
threat to their search marketspace in years.
Sam Mager (09:19):
They've not been challenged at all, ever, have
they.
Rupert Mills (09:21):
No
Sam Mager (09:21):
We discussed this the other day, when you think about
Google you chuck, tell me about,or find and you just get a
plethora of page after pageafter page you then have to sift
through and work out where'swhat I want to know. Yeah.
Whereas ChatGPT you say tell meexactly. And it goes - this!
Rupert Mills (09:33):
Yeah
Sam Mager (09:34):
Job done.
Rupert Mills (09:34):
Exactly.
Sam Mager (09:35):
Okay, so let's, I think we probably need to, this
is all quite scary. Let's delvemore into the scarier element of
it, how people are reallyleveraging that and what if
anything can we do?
Rupert Mills (09:45):
Yeah I mean if you get into the security side of
it, first of all, you've gotwhether the contents real so
you've got what they call AIhallucinations, which is
essentially you get to the pointwhere, there was a case last
week week before of an artistwho basically asked ChatGPT if
he was dead, and ChatGPT saidyes. Because it is understanding
what's out on the internet. Andhe tried to argue with it. No,
(10:05):
I'm not dead. I'm actuallytalking to you right now. Well,
yes, you are dead because here'san obituary I read of you. And
another obituary over here. Andthere's some evidence here, here
and here. And at the moment, AIis hallucinating about real
things, because there's enoughevidence out there in the
internet. So that's dangerous inthe first place. Because people
will take whatever they readfrom these things as gospel. So
(10:25):
you need to still use your yourbrain to filter it a bit or do
your own research, even thoughit can speed things up and give
you a lot of stuff very, veryquickly. You've got to be able
to say, is that real? Or is itan AI hallucination?
Sam Mager (10:37):
There's still the human element. Right? So that's,
someone still has to stop andcheck that and go, are you?
Correct?
Rupert Mills (10:43):
Yeah.
Sam Mager (10:44):
Someone with a conscience.
Rupert Mills (10:45):
Yeah, with a conscience. Absolutely, that's
exactly it.
And that going to, I'm sure, befiltered. And I think it's going
to get better and better andbetter, they're gonna get better
and better about finding outreal things. Also linking up to
real data sources, becausethere's only a certain amount of
data in it at the moment, asthey link it up to more and more
real data sources, you canimagine government's opening up
(11:05):
things like, so if someone'sdead, well, let's open up a
death register to it, it'llknow. You'll be able to go, can
I trawl this, can I find,anything, when you think about
the data is open source,essentially, at the moment,
there's so much data out thereunder the Freedom of Information
Act, you start requesting all ofthat data and feeding it to the
AI, it's gonna getinfinitesimally smarter. But
that brings its dangers with it.
And that part of those dangersare things like, the people
(11:27):
using it to for malware at themoment, for phishing,
specifically, you can be reallytargeted with phishing, if
you've got an AI engine that cango and learn about someone learn
about what they're doing. Andthen specifically, okay, so I
know you are this person, andyou do this, rather than a mass
would you like to or
Sam Mager (11:44):
You've just transfer 10,000 pounds to this account?
Because Bob said so type thing
Rupert Mills (11:48):
Or the usual,
Sam Mager (11:49):
Way more targeted,
Rupert Mills (11:49):
Your sister told me that I need you to get me
$100 Amazon card or whatever, Idon't have a sister, that's...
well I do. But in thosesituations, that's that's the
situations where you can say,okay, AI will make that
infinitesimally smarter, becauseit'll learn about people and go,
your brother so and so who'straveling here at the moment,
have contacted me and said
Sam Mager (12:08):
In this timezone, etc, etc.
Rupert Mills (12:10):
Yeah, and it'd be smarter than that. But people
are using it for that sort ofthing, which is a concern, along
with the code generation, andthen impersonation. ChatGPT is
going to allow people that haverelatively little knowledge to
get out there and impersonatepeople, and to know about people
and do a lot more very, veryquickly. So there's a lot of
good it can do, but there's alot of bad it can do too.
Sam Mager (12:32):
Well, I guess in summary, that is, should we be
terrified? Maybe! [Laughter]
Rupert Mills (12:37):
Yep.
Sam Mager (12:37):
But not too much as yet.
Rupert Mills (12:39):
Yeah, I think you've got to adopt these things
and say that you look at socialmedia and how fast it came into
the world it exploded, and itmade a change to everything
everybody does every day.
Sam Mager (12:48):
Yeah.
Rupert Mills (12:48):
Is it all good?
Certainly not.
Sam Mager (12:50):
No.
Rupert Mills (12:50):
Is it policed at the moment? Certainly not. AI is
kind of the next, the next wave.
If you think about the internetcoming on in the 90's, social
media coming on sort of 10 yearslater, then we're 10 years on
from that, AI is the next phase,and we'll be looking back at it
in 10 years going, okay, wasthat good? Or was that bad?
Sam Mager (13:08):
We won't be doing this in 10 years. It'll be
automated. But let's step backin a year. I'd be interested in
12 months time to see how we'reall using it, how it's adopted.
Whether we are sitting heredoing this or it's two avatars,
whether Kaija is sat there orwe've automated it.
Rupert Mills (13:21):
Yep.
Sam Mager (13:21):
It'll certainly save us some time on a Monday
morning!
Rupert Mills (13:23):
Indeed!
Sam Mager (13:25):
Thanks very much.
Rupert Mills (13:26):
Welcome.
Sam Mager (13:27):
And thank you for joining us again on Krome Cast
Tech IT Out. Please remember tolike, subscribe and share and
use ChatGPT to leave comments inthe section below and we'll try
to put them into the nextepisode.
Tech-IT-Out
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