Enhancing the Guest and Employee Experience at a Boutique Hotel with Adam Cohen, GM of The Tallison Hotel

From blueprints to boutique brilliance! The Tallison Hotel is undergoing a stunning transformation, and we've got the inside scoop! Join us as Adam Cohen, the hotel's General Manager, takes us behind the scenes. He shares the exciting journey of blending Parisian elegance with modern comfort, the challenges of balancing art deco inspiration with Marriott brand standards, and the meticulous attention to detail that goes into creating a truly exceptional guest experience. Tune in to Lisbeth's Leadership Lessons in Hospitality Podcast hosted by Lisbeth here: https://youtu.be/W7VlTbzPzbU #Hospitality #BoutiqueHotels #GuestExperience #HotelManagement #Leadership #Hospitality #TeamCulture #EmployeeExperience

0:00 – Preview of the episode 0:18 – Introduction of guest Adam Cohen 1:07 – Renovation 1:38 – Background of the guest 3:01 – Challenging and rewarding part of the construction and renovation 4:13 – Rooms in the property 4:35 – Building coaching culture 7:42 – Personal philosophy 8:59 – Strategies for recruitment and retention in the hospitality industry 11:28 – Training and development in the industry 14:10 – Discussing the cuisine, sustainability, and fun in the hospitality industry 17:08 – Wildest story in the renovation 18:46 – Future trends and strategies in the hospitality industry 21:16 – Revenue management strategy 23:50 – Providing training to the employees 25:33 – Guest contact details and closing Please Subscribe ▶️▶️▶️ 🎤Podcast Facebook: https://www.facebook.com/profile.php?id=61550588704712 🔗Podcast Linkedin: https://www.linkedin.com/company/l3h-lisbeth-s-leadership-lessons-in-hospitality-podcast 🔗Lisbeth Ceballos LinkedIn: https://www.linkedin.com/in/lisbethceballos/ 💻Website: https://lc-leadership.com/ 🎵Spotify: https://open.spotify.com/show/3yCn0YBu84HaU5t8ZfDyGm Lisbeth Ceballos Bio: • Passionate, fearless business leader, coach, and an authentic human who focus on helping leaders transform their lives to live their desired purpose with authenticity and integrity, empathy and care, be the best leaders they can be. • Strategic problem solver; trusted coach & adviser • Curious and inquisitive growth mindset about Education, Social Responsibility, and uniting all minorities in the USA “Life is not about finding yourself, It is about creating yourself” LEADERSHIP DEVELOPMENT, DIVERSITY & INCLUSION COACHING - LC Leadership provides leadership development and coaching in order to challenge, inspire, and prepare your leaders to take on complex issues, embrace diversity, implement your company's vision, and develop the tools to be successful change agents. LC Leadership offers support on developing Leader’s Emotional intelligence which is often defined as the ability to perceive, use, understand, manage, and handle emotions. We offer 360 assessments for all levels of management to evaluate current state and help grow their EI. EMOTIONAL INTELLIGENCE DEVELOPMENT People with high emotional intelligence can recognize their own emotions and those of others, use emotional information to guide thinking and behavior, discern between different feelings and label them appropriately, and adjust emotions to adapt to environments. Emotional Intelligence has been identified as one of the most critical leadership skills worldwide. (DAVOS Economic Forum 2020 summary) CERTIFICATION AS INCLUSIVE COACHING LEADERS AND MENTORING BY ICF CERTIFIED COACHES AT PCC LEVEL 4-Day Inclusive Leadership Coaching Certification "Boot Camp" Four Days of Intense Training! 30 hours of coach-specific, hospitality-specific training. Practice coaching with real-world case studies! Receive deep and broad proficiency in the ICF Core Competencies, Ethics, and Core Values and how to apply them in your own company. LIVE BUILDING INCLUSIVE LEADERSHIP COACHING CULTURES Inclusive Leadership Coaching Culture Only 3 hours per week in interactive leadership development lectures.