Returning to Basics can Lead to Success in the Hospitality Industry with Hayato Nogaki of Omni Charlotte

"Do the ordinary extraordinarily well." Get inspired by Hayato Nogaki, Omni Charlotte on 'Lisbeth's Leadership Lessons in Hospitality Podcast' hosted by Lisbeth Ceballos CEO at LC Leadership as he shares his insights on overcoming staffing challenges, recognizing long-term employees, and embracing the evolving hospitality landscape. Make sure you don't miss the full episode here https://youtu.be/AXxk1Wvk_WY #hospitalityindustry #leadershipdevelopment #hospitalitycareers #servantleadership00:00 – Preview of Episode 00:30 – Opening, Introduction and Background of Guest Hayato Nogaki 01:30 – Managing Weather-related Challenges 03:52 – Career Trajectory and Key Factors for Success 07:30 – Retaining Staff in the Hospitality Industry 10:21 – Lessons Learned from the Pandemic 12:58 – Celebrating and Engaging with Team Members 14:52 – Coaching Culture and DEI 17:59 – Advice for Those Starting in the Hospitality Industry 20:22 – Managing Staffing Shortages 22:42 – Advice for Transitioning to Coaching Style Leadership 24:50 – Words of Wisdom for Hospitality Industry Beginners 26:46 – Occupancy and Events at Omni Hotel Charlotte 28:33 – Community Engagement and Partnerships 29:51 – Closing; Guest’s Contact Details Please Subscribe ▶️▶️▶️ 🎤Podcast Facebook: https://www.facebook.com/profile.php?id=61550588704712 🔗Podcast Linkedin: https://www.linkedin.com/company/l3h-lisbeth-s-leadership-lessons-in-hospitality-podcast 🔗Lisbeth Ceballos LinkedIn: https://www.linkedin.com/in/lisbethceballos/ 💻Website: https://lc-leadership.com/ 🎵Spotify: https://open.spotify.com/show/3yCn0YBu84HaU5t8ZfDyGm Lisbeth Ceballos Bio: • Passionate, fearless business leader, coach, and an authentic human who focus on helping leaders transform their lives to live their desired purpose with authenticity and integrity, empathy and care, be the best leaders they can be. • Strategic problem solver; trusted coach & adviser • Curious and inquisitive growth mindset about Education, Social Responsibility, and uniting all minorities in the USA “Life is not about finding yourself, It is about creating yourself” LEADERSHIP DEVELOPMENT, DIVERSITY & INCLUSION COACHING - LC Leadership provides leadership development and coaching in order to challenge, inspire, and prepare your leaders to take on complex issues, embrace diversity, implement your company's vision, and develop the tools to be successful change agents. LC Leadership offers support on developing Leader’s Emotional intelligence which is often defined as the ability to perceive, use, understand, manage, and handle emotions. We offer 360 assessments for all levels of management to evaluate current state and help grow their EI. EMOTIONAL INTELLIGENCE DEVELOPMENT People with high emotional intelligence can recognize their own emotions and those of others, use emotional information to guide thinking and behavior, discern between different feelings and label them appropriately, and adjust emotions to adapt to environments. Emotional Intelligence has been identified as one of the most critical leadership skills worldwide. (DAVOS Economic Forum 2020 summary) CERTIFICATION AS INCLUSIVE COACHING LEADERS AND MENTORING BY ICF CERTIFIED COACHES AT PCC LEVEL 4-Day Inclusive Leadership Coaching Certification "Boot Camp" Four Days of Intense Training! 30 hours of coach-specific, hospitality-specific training. Practice coaching with real-world case studies! Receive deep and broad proficiency in the ICF Core Competencies, Ethics, and Core Values and how to apply them in your own company. LIVE BUILDING INCLUSIVE LEADERSHIP COACHING CULTURES Inclusive Leadership Coaching Culture Only 3 hours per week in interactive leadership development lectures. Weekly Semi-Structured Conversations with Self through daily Journaling Other Leaders, and ICF-Accredited Coaches. HELPING ORGANIZATIONS DEVELOP A COACHING CULTURE Customized Training Packages. Focused on the i