This is an episode about linguistic injustice in the healthcare industry. We talk about how hard it can be for people to listen when they don't understand and how this can create urgent oversights, and we list some (disturbing) cases of intercultural communication in the medical setting that have led to devastating losses.
REFERENCES
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Cecco, L. (2020, September 30). Canada: Outcry after video shows hospital staff taunting dying Indigenous woman. The Guardian. www.theguardian.com/world/2020/sep/30/joyce-echaquan-canada-indigenous-woman-hospital
Davy, C., Harfield, S., McArthur, A., Munn, Z., & Brown, A. (2016). Access to primary health care services for Indigenous peoples: A framework analysis. International Journal for Equity in Health 15, 163.
Godin, M. (2020, October 9). She was racially abused by hospital staff as she lay dying. Now a Canadian Indigenous woman’s death is forcing a reckoning on racism. Time. time.com/5898422/joyce-echaquan-indigenous-protests-canada/
Indian Health Service. (2019, October). Disparities. Indian Health Service: The federal health program for American Indians and Alaska Natives. www.ihs.gov/newsroom/factsheets/disparities/
Kenison, T. C., Madu, A., Krupat, E., Ticona, L., Vargas, I. M. & Green, A. R. (2016). Through the Veil of Language: Exploring the Hidden Curriculum for the Care of Patients with Limited English Proficiency. Academic Medicine: Journal of the Association of American Medical Colleges 92(1), 92–100. doi: 10.1097/ACM.0000000000001211.
Montreal Gazette. (2020, October 3). Justice for Joyce Echaquan demonstration in Montreal [Video]. Youtube. www.youtube.com/watch?v=MMFoiQaiFss
Piller, I. (2017). Intercultural Communication: A Critical Approach (2nd ed.). Edinburgh University Press.
Puxley, C. (2013, August 29). Brian Sinclair: Man who died after 34-hour Winnipeg hospital wait was assumed to be ‘sleeping it off’ after vomiting. The Star. www.thestar.com/news/canada/2013/08/29/brian_sinclair_man_who_died_after_34hour_winnipeg_hospital_wait_was_assumed_to_be_sleeping_it_off_after_vomiting.html
Rees, M. (2020, September 16). Racism in healthcare: What you need to know. Medical News Today. www.medicalnewstoday.com/articles/racism-in-healthcare
Scollon, R., Scollon, S. W., & Jones, R. (2012). Intercultural Communication: A Discourse Approach (3rd ed.). Wiley-Blackwell.
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