216 – Shanice Williams talks the Power of Soft Skills, Customizing your Sets, and Client Loyalty

Shanice Williams joins Shelby on Lash Boss Radio to discuss client experience, custom lash sets, and brown lashes!  You can find Shanice on Instagram at instagram.com/tru.lashartistry 

Follow Shelby with Lash Boss Radio: instagram.com/shelbythelashboss on Instagram 

For more information on Lash Boss Summit – April 25-27 2025 head to www.lashbosssummit.com

For more information on Lash Boss Retreats July 2025 head to www.lashbossretreats.com

00:00:00 Introduction00:01:11 Shanice’s Journey in the Beauty Industry00:03:52 Transitioning to a Private Salon Suite 00:05:47 Importance of Client Experience 00:07:20 Do’s and Don’ts in Client Interactions 00:09:28 Creating a Comfortable Space for Clients 00:11:28 Trends in Customized Lash Sets 00:14:05 The Appeal of Brown Lashes 00:17:39 Marketing Strategies for Attracting Ideal Clients 00:22:27 Investing in Education and Mentorship 00:23:31 Closing Thoughts 00:23:54 Prioritizing Wellness 00:24:30 Circumstances Do Not Define Your Future 00:24:44 Closing Remarks

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