Description
In this episode, Zeinab and Trisha speak with Marcia Tal, a corporate leader and fintech founder, with over 30 years of experience within Financial Services. As CEO and Founder of Tal Solutions and Founder of the PositivityTech Intelligent Platform, Marcia helps organisations uncover growth opportunities by utilizing their hidden data assets. As EVP at Citi, Marcia created and built the Global Decision Management function in over 30 markets, introducing advanced analytical tools and strong governance process into business decisions. We speak to her about being an intrapreneur within a large company, and what it takes to build a truly data centric organization.
Some relevant links for this episode:
Tal Solutions website: https://talsolutions.com/
PositivityTech website: https://positivitytech.com/
Chapter markers:
2:30: Founding decision management function at Citi
7:55: Challenges of being an intrapreneur
16:34: Leveraging 'voice of the customer' data
22:54: Applying AI/ML to analyze customer data
32:30: Utilizing customer data to improve processes
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