We discuss Marcus Buckingham's best-selling novel "First, Break All The Rules: What the World's Greatest Managers Do" and pay special attention to the 12 simple statements that distinguish the strongest departments of a company from the rest. These 12 statements are arranged as a process for (appropriately enough) climbing mountains and are:
Base Camp: "What do I get?"
1. Do I know what is expected of me at work?
2. Do I have the materials and equipment I need to do my work right?
Camp 1: "What do I give?"
3. At work, do I have the opportunity to do what I do best every day?
4. In the last seven days, have I received recognition or praise for doing good work?
5. Does my supervisor, or someone at work, seem to care about me as a person?
6. Is there someone at work who encourages my development?
Camp 2: "Do I belong here?"
7. At work, do my opinions seem to count?
8. Does the mission/purpose of my company make me feel my job is important?
9. Are my co-workers committed to doing quality work?
10. Do I have a best friend at work?
Camp 3: "How can we all grow?"
11. In the last six months, has someone at work talked to me about my progress?
12. This last year, have I had opportunities at work to learn and grow?
The Summit
If you can answer positively to all of these twelve questions, then you have reached the summit.
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