Lead the Standard

Lead the Standard

Welcome to Lead the Standard—the podcast that proves ISO management systems and auditing don’t have to be dry, dull, or disconnected from real life. Hosts Jackie and Kelly, bring you honest, practical, and sometimes hilarious conversations from the front lines of systems, standards, and certification. Whether you're just starting out or leading complex audits, you'll get real-world insights, expert interviews, and no-BS advice. Join our global community of curious & passionate ISO leaders who believe work can be fun, leadership can be human, and systems can actually be exciting. RTO #45123.

Episodes

November 19, 2025 50 mins
Where Can an ISO Auditing Career Take You? More Places Than You Think | Lead The Standard 2025 Podcast Episode 27Check out our website:https://auditortrainingonline.com/Enrol in one of our courses!ISO 9001: https://auditortrainingonline.com/home/category/qualityISO 14001:https://auditortrainingonline.com/home/category/environmentISO 45001:https://auditortrainingonline.com/home/category/safetyISO 27001:https://auditortrainingonline....
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I’m an ISO Auditor – So Why Should I Care About ISO 42001? | Lead The Standard 2025 Podcast Episode 26

AI might sound like something for the IT team or the innovation lab.

But if you’re an auditor or a systems implementer, it’s already closer than you think.

From predictive maintenance and smart dashboards to AI-assisted decisions in HR, customer service, or safety reporting, artificial intelligence is quietly showing up in the very s...

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Common ISO Audit Failures: 7 Mistakes to Avoid | Lead The Standard 2025 Podcast Episode 25

Check out our website:https://auditortrainingonline.com/

Welcome to another episode of Lead The Standard! In this episode, hosts Kelly Taylor and Jackie Stapleton discuss the seven common traps that often derail ISO audits and how to avoid them. From understanding the difference between documentation and proof of action, addressing vague object...

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What happens when someone questions a decision in your system—not because it was wrong, but because they think AI made it?

It’s a trust issue. And it’s becoming more common. AI is everywhere now. Whether it’s writing summaries, generating dashboards, or quietly built into your tools, it’s already part of how many management systems operate. But that doesn’t mean it’s risk-free—or that it belongs everywhere.

So how do you use AI inte...

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ISO Revisions Explained: The New Terminology for Maintain and Retain Documented Information | Lead The Standard 2025 Podcast Episode 23

Check out our website:https://auditortrainingonline.com/

Enrol in one of our courses!

ISO 9001: https://auditortrainingonline.com/home/category/quality

ISO 14001:https://auditortrainingonline.com/home/category/environment

ISO 45001:https://auditortrainingonline.com/home/category/safety

ISO 27001:https://...

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How to Plan Remote, On-Site and Hybrid Audits Under the New ISO 19011 | Lead The Standard 2025 Podcast Episode 22


Welcome to another episode of Lead the Standard! Hosts Kelly Taylor and Jackie Stapleton dive into the future (and present) of auditing, exploring how remote, hybrid, and onsite audits have become the newnormal. With the latest draft of ISO 19011 providing clearer guidance on remote auditing, it’s more important than...

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Stop, Start, Shift, Continue: The Best Questions to Ask Before Year-End | Lead The Standard 2025 Podcast Episode 21

Check out our website:https://auditortrainingonline.com/


In this episode of Lead the Standard, hosts Kelly Taylor and Jackie Stapleton explore how the end of the year presents a unique opportunity for strategic reflection and leadership beyond mere reporting. They introduce an 'Action Grid' model that includ...

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Mid-Year ISO Health Check: Are You Still on Track? | Lead The Standard 2025 Podcast Episode 20

When you think about quality leadership, what comes to mind first? Systems? Standards? Spreadsheets?What if it were something a little more human?

This week, we’re reflecting on what leadership in quality looks like right now—and how a global conference full of passionate professionals offered more than just ideas. It provided a glimpse int...

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If you want to avoid nasty surprises, stay on track, and keep your system working for you—not against you—a quick mid-year check-in might be the smartest move you make.

When was the last time you actually looked at your ISO system—like really looked?

Not when the audit was booked. Not when something broke. Just a quick check-in... to see what’s working, what’s not, and where you're heading next.

If that question makes you pause, you’r...

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Have you ever caught yourself thinking, “I’m not doing enough,” even while you’re holding everything together?

You’re ticking boxes, keeping things running, supporting others — and still that little voice creeps in saying, “Are you sure you’re getting this right?”

Welcome to Lead the Standard!In this episode of Lead The Standard, Jackie and Kelly explore the pervasive issue of imposter syndrome, particularly in leadership roles. The...

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In this episode of Lead the Standard, hosts Kelly Taylor and Jackie Stapleton discuss the evolving nature of leadership and networking in the ISO community. They explore how effective leadership today involves proactive engagement both online and in-person. The episode covers the 'Modern Networking Model,' which includes key areas such as content creation, social engagement, digital connections, and physical meetups. Jackie shares ...
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In this episode of Lead The Standard, Kelly Taylor and Jackie Stapleton discuss the challenges and best practices for auditing ISO 14001:2015. Using a plumbing analogy to simplify concepts, they provide insights on where to start, what questions to ask, and how to make sense of the environmental management system (EMS) standard in a real business context. Emphasizing a conversational approach over formal interrogation, they walk th...
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In this episode of Lead the Standard with Auditor Training Online, we delve into the real challenge of implementing ISO 14001:2015—it's not the standard itself, but how we present it. Join me, Kelly Taylor, as we explore the importance of shifting the narrative from compliance and environmental concerns to tangible business benefits like cost savings and efficiency. I'll share insights from my experiences, including a decade-old st...
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Understanding the Core of ISO 14001:2015 with Clause 6.1.2 In this episode of 'Lead the Standard,' hosts Kelly Taylor and Jackie Stapleton delve into the critical importance of Clause 6.1.2 in ISO 14001:2015, which underpins the entire Environmental Management System (EMS). They discuss how identifying significant environmental aspects influences the planning, operations, evaluation, and improvement stages of the EMS. Through an i...
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In this episode of Lead The Standard, hosts Kelly Taylor and Jackie delve into the latest amendments to ISO 14001:2015, a key standard for environmental management that now includes enhanced guidelines to tackle the challenges of climate change, supply chain resilience, and lifecycle thinking. They discuss the significant changes and what organizations need to do to adapt and future-proof their environmental management systems. Wit...
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In this episode of 'Lead the Standard,' Kelly and Jackie discuss the anticipated 2026 revision of ISO 9001, the world’s foremost quality management standard. They explore four key areas of change: stronger emphasis on risk-based thinking, the evolution of quality culture, climate change considerations, and the impact of emerging technologies. While the draft has not been publicly released, the discussion includes insights based on ...
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ISO compliance is essential—but true impact comes from leadership. In this episode, we explore the shift from simply implementing ISO standards to actively leading them. Learn how to develop the influence, strategy, and communication skills needed to drive real change in your organization. What You’ll Learn in This Episode: ✅ The difference between doing ISO and leading it ✅ How to move beyond technical execution and become a lead...
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Shifting from Micromanagement to Influential Leadership in ISO Systems In this solo episode of Lead the Standard, Jackie Stapleton tackles common struggles faced by ISO professionals, particularly the challenges of micromanaging ISO systems. Jackie explores the critical shift from micromanagement to an influence-based leadership approach, providing practical strategies to help ISO leaders focus on what they can control and influen...
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In this episode of Lead the Standard with Auditor Training Online, I explore why having 15 nonconformances before an audit is actually a win. Often perceived as a negative, nonconformances are a powerful tool for continual improvement and transparency. I discuss how logging these issues doesn't indicate failure but showcases a well-functioning system. Inspired by a conversation with a client concerned about nonconformances, I expla...
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In this episode of 'Lead the Standards,' hosts Kelly Taylor and Jackie delve into the extensive and intricate Clause 8 of ISO 22000, which serves as a comprehensive framework for food safety. They break down the clause into four quadrants: Operational Control and PRPs, Monitoring, Verification, and Nonconformity Control, Risk and Hazard Management, and Emergency Preparedness and Response. The discussion provides insights into why C...
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