How to Identify and Solve a Cruelty Issue at Work

#68 - What does it cost you to be kind? Sometimes, that cost is giving up the chance to be cruel. In this episode, Shane breaks down what cruelty is and why we choose to engage in the behaviour. Shane explains the rationalizing behind cruelty, how each Cognitive Colour experiences cruelty, and what leaders get wrong about it. Then, we flip it to the home and talk about the ways cruelty shows up in our family life. 

If you have follow-up questions, you can always reach us at [e-mail]. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

1. [00:30] Why Shane’s building’s elevator never works. 
2. [04:50] Why we’re talking about cruelty. 
3. [09:00] The definition of cruelty. 
4. [11:20] How each Cognitive Colour experiences cruelty. 
5. [23:15] Biggest misconceptions about cruelty from a leadership and organizational perspective. 
6. [29:45] What you’ll see and hear if cruelty is a problem at work.
7. [32:00] Is gossip cruel?
8. [35:00] Barriers to dealing with cruelty. 
9. [40:30] Differences between cruelty at work and at home. 
10. [49:30] What you’ll see and hear if cruelty is a problem in a couple.
11. [52:30] Takeaways from this episode.  

Mentioned in this Episode:

• Northwestern University speech: https://news.northwestern.edu/stories/2023/06/commencement-class-of-2023/ 
• CultureSmith Inc.: https://www.culturesmithinc.com/
• Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ 
• Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/