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January 5, 2022 36 mins

“You don’t need to have all the answers. You need to discover the information to help inform what the decision may be. “

-Christina Cleveland

Ever wondered what it might be like to lead Learning in a very large company with a senior leadership team that talks regularly about concepts like growth mindset?  Are you curious about what innovative new practices are being adopted by  the more massive organizations who have put significant effort and investment into building their learning teams and programs? Then this episode is for you!

My guest is Christina Cleveland who is the Senior Director of Learning and Performance, Strategy and Innovation at RBC. In her role, she oversees the learning strategy for human-centric and future focused skills, core compliance, performance enablement and what she refers to as learning modalities for tomorrow.  Christina is a highly skilled talent leader with experience in both consulting and as a corporate learning professional.  She fell into learning early on in her career and went on to complete her B.Ed in Adult Education as well as a brain-based coaching certificate.

In this episode of Talent Management Truths, you’ll discover:

🍏  What are adaptive micro-learning experiences 

🍏  The importance of user experience design in shaping content and delivery modalities

🍏  Why it’s important for talent leaders to not be afraid to paint a picture of risks or point out where things may not work

About Christina Cleveland:  Senior Director - Learning & Performance, Strategy & Innovation
Christina leads RBC’s Strategy & Innovation team in Learning & Performance which covers the portfolios of Compliance, Innovation, Performance Enablement, Learning Product & Program Management. Christina brings experience managing complex global projects, empowering high-performing teams and developing people and leadership strategies to maximize organizational effectiveness. 

Christina earned her B.Ed majoring in Adult Education from Brock University and her B.A. and Professional HR Management Certificate from York University.  She holds her CTDP Designation with the Institute for Performance and Learning and is a Certified Brain Based Coach through the NeuroLeadership Institute.

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