Leading Better Teams
Leading teams is tough. Leading hybrid or remote teams? Even tougher. New workplace dynamics can create employee tension and communication issues that can overwhelm the best leaders. The leadership challenge of engaging remote employees and leading virtual teams is a skill that all leaders must develop as the future of work is here. Companies are made up of people - like you and me - who are ideally working together toward a common goal. But we’re complicated human beings and when put together in a corporate/business environment, any number of things can go right or wrong. I’m your host, Leigh Ann Rodgers - world-renowned human potential expert, speaker, author, and CEO of Better Teams. My mission is to help leaders of all kinds to build better teams around the globe so that employees are happy, engaged, and productive. Implementing the most effective and latest models served up humor, happiness, and a dash of southern charm results in positive transformations time after time. Each month, you can expect to hear from me and other industry experts on how to effectively manage remote teams making them positive and happy. I’ll offer real world examples from my on-going work and be real about the challenges and celebrate victories that I see. I’ll also offer quick tips and tools that are my way of giving you actionable knowledge so that you, too, can help in the mission to build and lead better teams the world over. This podcast has been created to reach more people, executives, teams to benefit individuals, and can make corporations more human-centered. This show is for leaders seeking new ways to engage remote and hybrid teams and employees and who need practical tips and tools to lead with confidence. The recognition that humans are complicated and motivated in all different ways allows me to be empathic and listen more deeply to what’s being said, and what’s not being said so that I can understand the entire team's values, ways of working and, ultimately, drive. It’s my whole-human approach that separates my work from the rest and has allowed me to walk among people employed at the smallest of local firms, non-profit organizations, government agencies like the Center for Disease Control (CDC), multinational companies and the world’s biggest brands like MARS, Whirlpool, and Kelloggs. I’ve been privileged to be in company with thousands of humans around the world - team members, frontline workers, and the most powerful executives. But as many as I’ve impacted, I cannot do this work alone. That’s why I created Forward - a trusted community of global industry professionals and now this podcast - so that we call can network, learn from one another, share new ideas, ask for help, and experiment with new ideas so this work can reach far and wide. In my work as team builder, facilitator, and focus group moderator, people are moved to action by my expertise, and my undying curiosity about people and the never-ending stream of new tools and technologies that are consistently being developed to help teams and people be more productive. My job is to sort through all the information and apply my hands-on knowledge about work - what it is today and what it’s evolving into tomorrow. The world of work and people have been forever changed. It’s up to people like me who can clearly see the impact on people and teams to interpret the trends, test and analyze frameworks and tools to uncover what works most effectively, and take these learnings and put them into practice for teams large and small around the globe.
Episodes
>> Connect with Leigh Ann: www.better-teams.com
>> Get the Better-Teams model to identify your team’s strengths and greatest opportunities using a common language here: https://better-teams.com/better-teams-model/
>> Join FORWARD https://leigh-ann-rodgers.mykajabi.com/join-forward
😞 So many people are feeling isolated due to pandemic. 1:02
😟 We are Zoomed out and missing out on real connections. 2:56
💡 How to recreate office closeness virtually? 05:11
💻 1. Audio-visual connections and finding flexibility. 09:11
🖥️ 2. Using a dedicated channel to connect only to a personal level. 11:32
🎯 Even if you are not a social leader, participate in the team’s chatter and learn about them. 15:26
😎 LBT Trivia Q...
💨 Why do we avoid, accommodate or compromise in conflict situations? 1:30
💣 If we don't talk about unspoken issues openly and constructively, it will drain us. 3:25
✨ The Thomas Kilmann Instrument (TKI) conflict management instrument. 04:29
🐘 Steps for addressing the elephant in the room. 9:18
1️⃣ Be sure you are in the right mindset first. How to do that? 10:46
2️⃣ Choose your timing and approach wisely, and what to conside...
🤕I’ve experienced the feeling of falling behind on many things during the last year. 1:59
👍 Reframing my thinking and the new learning process has allowed me to catch back up. 3:15
⏩ ‘Forward’ is my online community for leaders and facilitators. 5:34
👣 A 4-step process to understand FOFB - fear of falling behind. 8:08
🤔 Ask yourself - Are you really falling behind? 8:31
🔔 LBT Trivia Question: What do 75% of super-achievers...
⚠️ All teams have at least one area where the team is not fully aligned. 01:02
⚡ What are the challenges when aligning a team? 02:27
🤔 What is team alignment? 06:22
🧐 What does a team need to be aligned around? 08:04
🚘 LBT Trivia Question: How often should you align your car tires? 10:28
🌞 Re-aligning your team is a very proactive approach. 11:19
2️⃣ Roles and responsibilities while aligning your team. 12:02
🔥 Using the RACI...
🛀 Calgon, “Take me away!” 01:01
😞 Three out of four people say they’re feeling overwhelmed and unable to cope with stress. 02:33
🤷♀️ Being the victim of our circumstances is an easy role to play. 04:19
🙅♀️ “I'm busy”. It's code for “I'm stressed” but how to change that? 05:54
🧣 The SCARF model. 08:08
👑 We all desire status in our lives. 11:01
👩⚕️ What is dopamine and how can status overwhelm us? 12:08
😒 What have yo...
Leaders report being overwhelmed at an alarming rate. 01:02
1️⃣ Thinking versus feeling. 03:28
🤩 Name it to tame it. 05:05
🪜 The tool of using a scale from 1 to 10 to assess emotions. 06:07
✍️ Write it down! 07:11
🧠 LBT Trivia Question: How many pieces of information can we hold in our minds at one time? 08:27
2️⃣ The chunking technique. 09:09
🙋 Ask your team about their progress each day. 13:27
3️⃣ Four different ways ...
🙄 The two reasons teams do not like changes. 01:22
🤓 Many people are considering quitting jobs, so we need to adapt to retain our teams. 03:02
📈 Bruce Tuckman’s stages of group development model. 04:11
▶️ Coming together: Forming. 04:44
🧠 The Storming phase. 05:52
💪 The Norming phase and Performing. 06:34
😇 Storming is a normal, natural process - so embrace this phase. 08:12
🧠 LBT Trivia Question: How many thunderstorms a...
🌟 Appreciation matters. 01:11
🎯 Five core needs according to Maslow. 02:04
🤩 Another way to think about appreciation. 04:27
1️⃣ Words of affirmation should be genuine, specific, and timely. 06:40
🖥️ Creative approaches to words of affirmation 08:06
2️⃣ Acts of service. 15:47
💪 Practical advice to implement acts of service. 16:19
🤔 Better Teams Trivia Question: What is going to increase the pleasure for the receiver of a gif...
👩🎓 Leigh Ann founded the Team Consultant Academy in 2019. 01:02
🙃 Executive coach Gayle Ely of Total Life Leadership on psychological well-being of employees. 03:24
👓 Improvement leader Danielle Freeman of The Clorox Company on lack of clarity. 06:40
😷 Wanda Walker from Uniquely Yours on the changes the pandemic brought and insights into organizational culture.09:59
↘️Charterworks newsletter, McKinsey & Co. Knowledge...
📰 Erin’s media career: Modernising the New York Times. 02:15
💫 Showcasing the vision for the future and shaping beliefs and priorities around that future. 04:22
🔀 Flexibility is here to stay: hybrid work model is the most preferred type of work but comes with challenges. 05:16
⚗️ Using Experimentation to get the hybrid model right: HubSpot and three different models employees can choose from. 07:56
😍 This time of great tr...
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