Less Chatter, More Matter: The Communications Podcast

Let’s be real — restructures suck. They’re messy, stressful, and almost always handled poorly. But do they have to be? In this episode, we roll up our metaphorical comms sleeves and dig into why we keep getting restructures wrong (spoiler alert: it’s not just the org charts), and what communicators can actually do to help make them suck a little less.

From the jargon-laden emails no one wants to read, to leaders ghosting their teams...

What would you do if a client came to you and said they no longer needed your services, because they’re going to use ChatGPT instead?

This is the situation today’s guest, Ana Pista, faced recently.

If you don’t know Ana, start now! She’s the founder and CEO of Ardent Communications based in the Philippines. She’s a seasoned PR expert with more than two decades of experience, having honed her skills while working for big companies lik...

Reputation takes years to build and only moments to break... and a lot of the time, it's due to something fairly simplistic that many wouldn't have planned for. In other times, it can be as signficant as a media storm, unethical behaviour or even worldwide crises. 

No matter the issue, the real work comes after the crisis has been managed and dealt with. This is where the reputational recovery starts, and with it, the long...

The Asia Pacific region is a powerhouse of growth and opportunity, and for communication professionals, that means a lot of exciting trends to watch. In this episode of Less Chatter, More Matter, we share key insights from the IABC Asia Pacific Fusion 2025 Conference in Manila.

We dive into the five biggest trends shaping the future of comms and PR in the region, such as how the conversation around AI is shifting—no longer just abou...

Change is only as successful as the confidence behind it, which is why this week's episode of the Less Chatter, More Matter podcast features confidence expert Lata Hamilton. 

Lata runs us through the ways in which a lot of organisations often struggle with transformation, alongside how they can fix it. She talks to the way many lack foundational change capability, which makes even relatively small shifts feel overwhelming.

Lata ...

Off the back of Tropical Cyclone Alfred here on the east coast of Australia, we have seen the quick rise of the not-forgotten behaviour seen during the height of the pandemic: toilet paper hoarding.

Now, it may seem silly, and at both times you may have scoffed at the idea... but have you ever actually wondered why people rush to buy toilet paper during a crisis? Because we have. And right now, we're seeing it again. Which is w...

As professional communicators, team leaders, change managers, and even project managers, we can often be tasked with managing events. Whether it's a CEO town hall, a conference, an expo, or anything in between, there's always some kind of event we will be called in to help organise, if not manage, entirely.

Though that doesn't mean we know what we are doing. In fact, quite a few of us have no idea what we're doin...

If you’ve ever had your eyeballs assaulted by a PowerPoint disaster—think endless bullet points, chaotic graphics, and a structure that makes zero sense—this episode of the Less Chatter, More Matter podcast is for you.

We tackle the all-too-familiar scenario of being handed a presentation that needs major help before it lands in front of a VIP... but instead of just fixing slide decks one by one, we've shared some go-to strateg...

Creativity in Public Relations and communications isn’t just about artistic talent—it’s a mindset that thrives on collaboration. In this episode, Kirsty Visman from Superdream joins us to discuss how creativity plays a crucial role in problem-solving and campaign success, both in PR and comms.

Kirsty shares insights on overcoming barriers like budget and risk aversion, the evolving media landscape, and the importance of adaptability...

Not everything needs a comms plan, and not every comms plan needs to be extensive.

On this week's episode of the Less Chatter, More Matter podcast, we explain away how you can easily outline and specify your comms before you even start. In fact, we share three essential questions every communicator should ask before crafting their messages.

We all have busy schedules and information overload, meaning both communicators and audie...

In this episode of Less Chatter, More Matter, Mel Loy chats with personal branding and career expert Petra Zink about why your reputation, and your personal brand, is your most valuable asset—especially in today's digital-first world.

Petra shares why personal branding is more than just self-promotion—it's about shaping the perception others have of you. She explains how a strong personal brand can help you stand out in a ...

In this episode of Less Chatter, More Matter, we answer a key listener question: "What is a quick framework for companies to adopt AI into the workforce?"

Now, this one is a particularly interesting episode as we chat about the new challenges that accompany the hot topic of Artificial Intelligence, alongside what it means for workforces around the world.

We dive into a 3P framework to help you foster adoption across your or...

In this episode of Less Chatter, More Matter, we dive into the challenge of encouraging people to volunteer, particularly on initiatives that rely on community support. We respond to another Topic in Ten question from one of our listeners about how to get more volunteers involved without resorting to nagging or threats. 

We share six evidence-based strategies to inspire action while mphasizing the importance of experimentation to fi...

Welcome back to Less Chatter, More Matter: The Communications Podcast and we are back, starting 2025 off strong with our newest Topic in Ten: How do I get more engagement on LinkedIn?

This week, we’re diving into a big one: How do I get more engagement on LinkedIn? Whether you’re looking to enhance your personal profile or boost a company page, we've got some pretty useful tips to help you grow your audience and foster meaningf...

Team... we did it. Not only are we bringing in a new year, hitting the big 2025, but we're at 100 episodes of the Less Chatter, More Matter podcast and honestly, what a ride!

With our episodes now hitting the triple digits, it's no surprise that we're using this 100th episode to review and revisit some of the coolest interview learnings we had on this journey to 100 - with tonnes of amazing and intelligent f...

We’re back with our Topic in Ten mini-series of the Less Chatter, More Matter podcast and this week, we’ve answered your burning question around whether we are surveying people too often.

In fact, more specifically, we’ve given a tonne of top tips on the creative ways we can gather meaningful feedback from dispersed groups in sometimes non-traditional methods. 

We’ve shared five practical and creative alternatives to traditional surv...

Welcome to our very fancy, new podcats mini-series: Topic in Ten, where we tackle your very own submitted communications questions or dilemmas in ten minutes or less.

In this first episode of our new mini-series, we answer your question: "How can we get people to actually read our transformation program newsletter?"

We explore the pros and cons of newsletters as a channel, we look at the why behind newsl...

In this episode, we interview Sia Papageorgiou, the managing partner of the Centre for Strategic Communication Excellence, to talk about the progress and ongoing challenges in the field of internal communication.

We also discuss a recent report by the Centre and Haiilo, which highlights the need for internal communication professionals to gain a strategic foothold and become more integrated into executive decision-making....

In this episode of the Less Chatter, More Matter podcast, we discuss six crucial trends that communication and change professionals need to anticipate in 2025.

Through these trends, we showcase what it could mean for a comms pro leading into 2025, and how you capitalise on these trends to ensure you're hitting the mark. We also provide strategic advice on navigating these challenges, alongside some handy tips on what ...