Reputation takes years to build and only moments to break... and a lot of the time, it's due to something fairly simplistic that many wouldn't have planned for. In other times, it can be as signficant as a media storm, unethical behaviour or even worldwide crises.
No matter the issue, the real work comes after the crisis has been managed and dealt with. This is where the reputational recovery starts, and with it, the long-term work of rebuilding trust and restoring credibility.
In this episode of Less Chatter, More Matter, we unpack the critical phases of reputation recovery, alongside giving you five key strategies to help organisations repair their reputations and reset for the future.
With it, we show you how to navigate the recovery phase in a way that effectively rebuilds your brand rep, and sometimes, helps it emerge stronger. So, tune in now for the big tips!
Crisis Communications Virtual Bootcamps
Open for enrolment now! Get early bird deals here.
Links mentioned in this episode:
- 90 minute Strategy Power Session
- Public workshops and training
- Less Chatter, More Matter - Mel’s book
- Topic in Ten - have your say!
- Template packs
- Change Isn't Hard! - Mel's book
- Sign up here to the fortnightly mail out of free resources!
Say hi!
Follow me on LinkedIn
Find out what I'm up to Instagram
Check out my website
Ask a question
Popular Podcasts
On Purpose with Jay Shetty
I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!
Crime Junkie
Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you won’t hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, you’ve found your people. Follow to join a community of Crime Junkies! Crime Junkie is presented by audiochuck Media Company.
Ridiculous History
History is beautiful, brutal and, often, ridiculous. Join Ben Bowlin and Noel Brown as they dive into some of the weirdest stories from across the span of human civilization in Ridiculous History, a podcast by iHeartRadio.