Ever leave a conversation feeling like you spoke different languages. We’ve been there too. That’s why we’re sharing a simple framework that turns tangled talks into real connection: every meaningful conversation sits on one of three tracks—practical, emotional, or social. When you name the track up front, you stop guessing, reduce friction, and give exactly what the other person needs.
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Episode Transcript
Welcome to Let It Be Easy with Suzy Moore.
I mentioned this in an emailthat I sent out yesterday, and
if you're not on my list, Irecommend that you are because
there are a lot of goodies thatI only share in email.
Just head to susy-moor.com tosign up.
(00:25):
I shared yesterday that I'mreading this great book by
Charles Dewig called SuperCommunicator.
Now it's no mystery thatcommunication skills matter.
Relationships are our mostimportant asset in our lifetime.
And what tends to happen a lot,I know this from studying
linguistics once upon a time, isthat there's something called
(00:48):
cross-cultural communicationthat happens.
It's often the research is basedon men and women talking, where
women are talking to explain howthey feel, and men jump straight
to solutions.
Typically, this is what happens.
But I see it explained evenbetter and in more depth in this
book, Super Communicator.
So I want to just share one tipwith you today that you can use
(01:13):
to make sure that yourconversations flow, that you
actually connect, and thatcommunication is in fact
something that happens, not justtwo people talking at each
other, arriving at differentplaces in their mind.
Okay, it's three things.
Any conversation is in factthree potential topics.
(01:37):
It's what's this really about,it's understanding the emotions
behind it, and also the socialimplications.
So let me give you an example.
Just say that a friend comes toyou and they've got a problem at
work, right?
And it's really stressing themout.
The first conversation would beabout okay, is this a practical
(02:01):
conversation?
Do you want actual literaladvice about the next best steps
to take?
There's a problem, let's fix it.
This is solution-oriented.
The second part of theconversation, however, is
emotional.
Do you want to break down thestress with that person?
Do you want to understand howelse they are feeling?
(02:21):
Are they afraid?
Are they anxious?
What's coming up for them?
And the third part of theconversation is how this fits in
with other people.
Meaning, how do other people seeme in this situation?
Am I being judged?
Do I really belong here?
So when someone comes to youwith a problem, with a question,
you can identify (02:43):
is this a practical conversation?
Do we need to dive intosolutions?
Is this an emotionalconversation?
Does this person need to talkabout how they're feeling and
process their emotions throughthe conversation?
Or is this around understandingwhere you fit in in the world?
Is it in fact about somebodyelse or other people?
(03:08):
I like to ask up front, youknow.
So if somebody says to me, youknow, I've got a problem, I'm
like, okay, do you want to talkit through and find answers?
Do you want to tell me howyou're feeling?
Or do you want to understand thegreater picture here of you of
your life and where thisconversation fits in socially
speaking?
It's very quick to do this, it'svery powerful to do this.
(03:30):
And dare I say too, the personwho I who understands what the
conversation is really about isalso the leader, is the person
who can be the most generousbecause you're not having two
conversations, one personwanting to talk about emotions,
and you're jumping straight intosolutions.
Think about that, my friends.
That's all it means to be asuper communicator.
(03:51):
It's understanding the subtextof the text, the subtext of the
conversation.
Where can you apply this todayfor far richer, deeper, better
communication and relationships?
Until tomorrow, my friends.
So much love and ease.
(04:13):
Hey friend, I've got somethingreally cool for you.
I want to give you free accessto my signature course called
Slay Your Year, which typicallysells for$997.
You can check it out, all thedetails at slayyouryear.com.
All you have to do to get accessis leave me a review, leave a
(04:33):
review of this podcast on ApplePodcasts, take a snapshot of it,
and send it to info at suzydashmoor.com.
That's info at susymour.com, andwe'll get you set up with
access.
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