December 19, 2023 • 57 mins
Ever wondered about the grit and grind behind the glossy doors of the corporate world? We crack that shell wide open in this enlightening episode featuring our fantastic guest, Shannon. We shed light on her positive experiences as an optometrist and contrast it with some jaw-dropping Glassdoor reviews. Uncover the hidden realities of working at fast-food giants McDonald's and Starbucks, diving into long hours, demanding customers, and high staff turnover rates.
Do you remember the last time you felt heard and valued at work? We navigate through the tumultuous waves of corporate culture, emphasizing the importance of good management and its undeniable impact on employee satisfaction. We offer a humorous break with a McDonald's employee's love for 'burgers' and a Starbucks worker's critique of their less-than-stellar boss. Then, we dive headfirst into the world of PWC New Zealand and Cisco.
As we wrap up, we transport you into the intriguing realm of optometry with fascinating discussions surrounding job responsibilities, training, and potential stressors. Curious about the wo
Do you remember the last time you felt heard and valued at work? We navigate through the tumultuous waves of corporate culture, emphasizing the importance of good management and its undeniable impact on employee satisfaction. We offer a humorous break with a McDonald's employee's love for 'burgers' and a Starbucks worker's critique of their less-than-stellar boss. Then, we dive headfirst into the world of PWC New Zealand and Cisco.
As we wrap up, we transport you into the intriguing realm of optometry with fascinating discussions surrounding job responsibilities, training, and potential stressors. Curious about the wo
Welcome to Season 2, where we embark on authentic and unfiltered conversations about life, relationships, society, and more. Our opinions are solely our own and don't represent professional advice. It's just our perspective, so form your conclusions. Heads up, this podcast may contain adult content and explicit language. Let's dive in!
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Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:01):
Well, we have a new guest today.
I'm very excited.
We tapped in because Gina hasgone on vacation and we have
slacked off this season and wetotally forgot that we had
another episode to record, so Ihave tapped in my amazing
neighbour, shannon.
Do you want to tell us a littlebit about yourself?
(00:23):
Hi, yeah, a little bit aboutmyself.
I don't know that I have a rolein the toxic work place
environment podcastcommunications, but I do find
people humorous and funny.
I enjoy people interacting withpeople.
Yeah, so I'm an optometrist,and we don't really tend to work
(00:44):
in big companies.
We tend to work in smallcompanies, so we still have
toxic environments, but notmaybe not as exciting as some
other things you come across.
I feel like your workenvironment, though, has been
really positive, like you've hadreally positive leaders, really
positive mentors.
You've had a really positiveexperience getting into your
career.
Yeah, I've had lots of reallypositive mentors, actually, the
(01:06):
whole way through.
Even when the environment mightnot be the most inspiring,
there's always been somebody ora few people who you can take
some gems away from, who youlearn from.
For my work environment, themoment is really positive.
The whole team is really great.
So, yeah, which is a totaljuxtaposition of the
conversation we're going to havetoday.
Yeah, let's read some of thecomments.
(01:26):
So today, what we're going todo is we are going to go through
some of the glass door reviewsof businesses, and I've been
trolling trolling the internetlooking for some of the best
reviews I could find.
But before we get started, aswell, I also had a question have
you ever been to a Christmasparty where someone has gotten
so horrifically drunk?
(01:47):
Okay, have you ever been to anywork Christmas parties where
someone's gotten horrificallydrunk?
No, actually, none of my workChristmas parties have ever had
anyone drinking to a level thatwas inappropriate.
Or maybe it was me and that'swhy I don't know.
Oh my God, that's hilarious.
(02:11):
I know I fell in a Christmastree once.
That's spectacular.
Someone had to pull me up bythe feet.
I had to like drag me out ofthe Christmas tree.
I think that helped myChristmas stealing, my Christmas
decorations, stealing issuesbut yeah, you could sneak
something while you were in thetree.
Well, that was the reason I wasin the tree.
About weddings andinappropriate wedding drunken
(02:34):
mistakes.
Speaker 2 (02:34):
Hey those people work .
Speaker 1 (02:36):
Yeah, that's true, but it's not a work environment.
No, Because I always getworried at Christmas time that
someone's going to just causemayhem and then just cause like
some sort of inappropriate HR tobark, or it probably does
happen quite a bit, I'm surethey often one of the local bars
here.
Advertisers, you've made amistake.
(02:58):
You make some mistakes in yourChristmas party.
Don't let the venue be one ofthem.
Oh, yeah, so I guess it is quitecommon for people to be
inappropriate at their Christmasparty.
Because it's such a stressfultime of year, it's not
surprising that people Let loose.
Let loose, let their hair down,maybe drink more than they
planned on.
Yeah, yeah, because we had ourwork Christmas party last week
(03:22):
and there were definitely acouple of sourced individuals.
I wouldn't say to a point thatI was concerned, but there was a
couple that had been sourcingit back.
No, ours was very sedate andmature, reserved.
Yeah, maybe we should allbecome Optometrists.
I peoples I don't think it'sall optometrists, I think it's
just the unique blend of peopleI work with.
Speaker 2 (03:45):
So lucky.
Speaker 1 (03:46):
Jeez.
We might go out for drinks atother times, when there's maybe
not the boss around and a littlebit more relaxed.
Then You've got to pick yourtime.
Fair enough, all right, sogetting into our reviews, all
right, would you like to readthe first one?
This is for McDonald's.
(04:07):
Please tell us what's starMcDonald's got.
So this is a crew member who'sworked for McDonald's.
They have rated McDonald's asan employer with one star out of
five, one out of five, and hastitled their comment depression
job.
This is in New Zealand too.
Oh no, the pros.
(04:29):
The pros of this job is it's aclinical depression factory, not
worth.
That doesn't quite readgrammatically clear, but I'm
guessing it's saying if youwanted to have depression.
It's a great per-face job.
It's nice to go to getdepression.
The cons death, pain, suffering, exhaustion, yikes, oh that's.
And what their advice, theiradvice for management?
(04:51):
So this staff member thinks themanagement, their advice, is to
close that particularMcDonald's.
I'm curious now what ishappening in the Dunedin Otago
McDonald's.
Well, if it's the one on themain street George Street, I
think it's the main street itused to be a very popular
hangout as a student and thelast time I went would have been
(05:12):
about eight years ago and itwas.
They were trying very hard tokeep it clean but it was
horrible it was.
We were all the people who werekind of underage, but how drunk
go.
Speaker 2 (05:22):
Oh our.
Speaker 1 (05:22):
Christmas party goers , but for not work reasons, but
for party reasons.
All right, what have we gotnext?
This is all McDonald's.
This is all McDonald's at theminute, all this year.
Oh, wow, that's a bit sad.
Oh boy, okay, here we go, hitus up with this one.
So this crew member has alsorated their employer, mcdonald's
(05:45):
, with one out of five stars.
The pros to working at thisparticular branch is an Auckland
branch None, none, none, none,none, oh, and another none.
And the cons are everything,everything, everything,
everything, everything, andanother everything.
Oh, dear oh Lord, and hisadvice, or his I just see how
assume it's male.
This crew member's advice tomanagement is to quit.
(06:08):
Oh yikes, that is.
It's a bit presing, though it'sa bit concerning, that this is
what's happening at McDonald'sjust in New Zealand.
I've never worked in McDonald's.
I can see, I could see it wouldbe quite stressful.
There's a lot of pressure, timepressure to get things.
Oh for sure Don't they have likea 30 second window that you can
(06:28):
deliver stuff on?
I'm not sure.
I'm not sure If it's anenvironment like the Dunedin one
, when there were so manydrunken people, it would not be
satisfying at all.
I'm sure you give your order topeople and they go.
That's not what I ordered.
Well, that and the fact thateverybody loves a Nuggy.
And if you're not getting yourNuggy, then who are?
Speaker 2 (06:45):
you.
Speaker 1 (06:45):
Who are you?
All right, let's have a lookwhat we have in here.
Can we go and give a positiveone?
Can we find a positive one forMcDonald's to you know?
Even it out, oh sure.
This is why my work environmentis so good.
We balance them.
Oh Lord, okay, we're going togo with the highest rating.
All right, let's not say it'salso one out of five.
The highest rating is one outof five.
(07:06):
No, it's a five.
Okay, let's have a look, let'sfind one.
Here we go.
Okay, so this is a shiftsupervisor.
So was the other five stars.
So obviously, once you gethigher at the ranks, it's a
better environment to work in.
The pros are many hoursavailable for me to work, so if
you're a workaholic, you can getlots of hours Cons.
(07:28):
I couldn't change my shiftschedule.
Speaker 2 (07:30):
Hmm.
Speaker 1 (07:32):
Okay, maybe there's.
Oh, here we go.
Ah, this is one of the chefs atMcDonald's Five stars.
Can you call them chefs, shortorder cooks?
You know what?
How about a Lego builder?
Oh, yeah, yeah, a Lego a.
Speaker 2 (07:49):
Lego builder.
Speaker 1 (07:50):
That's got a nice ring to it.
Pros food is good and staff arenice.
Cons I ate too much at times.
I love how he's.
Why are we calling them he's?
Speaker 2 (08:02):
I don't know.
Speaker 1 (08:04):
I love how they have referred to it as a busy place.
Or is it a misspelling and theymean busy place To share Food
is good and staff are nice.
Oh boy, this might be one of mytops.
Here's a five star for you.
Yeah, so this cashier says thiswas the title.
Is the comment best week of mylife?
Does that make me only staythere for a week, and I gave him
(08:25):
a five star rating.
The pros are discounts onburgers, and the other pro is
the smell of burgers.
The cons, though, are peopleget mad at burger.
Nothing, just doesn't sayanything.
People get mad at burger.
Advice to management Nothing.
I love burger.
I feel like it's talking toCookie Monster.
(08:46):
I love burger.
Speaker 2 (08:49):
People love burger.
Speaker 1 (08:50):
People get mad at burger.
Okay, what have we got here?
Let's finance manager.
I feel like we need to find out.
Here we go.
Crew member oh yeah, niceworking environment with good
benefits.
Cons can be busy at times andsometimes needs a lot of
cleaning.
That seems reasonable.
Seems like a reasonable review.
Anonymous employee unique Consnot McDonald's specifically, but
(09:16):
the area.
There's a lot of rude customersin the area I worked in In
Rolleston.
Yeah, oh, rolleston, what areyou doing with your lives?
Oh, there's a crew trainer.
That's quite it.
Yeah, pros are.
It's cool to work there and gotheaps of friends.
Cons is it's lame when managersare lame.
Yeah, it's universal.
(09:37):
I guess I feel like that'sreally unconstructive feedback.
Yeah, lame when managers arelame.
Maybe no-transcript, maybe notassessing life based on lameness
, I feel like, is a good start.
Does sound, though, that a lotof the cons are that it gets
really busy and the customersare rude.
(09:58):
So I think it's our fault.
I haven't been to McDonald's ina long time, but oh it's
definitely mine.
I was there this morning.
I got coffee.
I was very polite always.
Maybe it's customers create badenvironments for staff.
I wonder if that's a thing.
What seems to be quite a commonthing with them.
What is another servicedelivery place?
(10:18):
Not food though.
Oh food, because there'sStarbucks.
Okay, let's see what isStarbucks.
Should we go high ratings orlow ratings?
Starbucks got 3.6 star average.
That's pretty high.
What was McDonald's?
I think it was 3.5.
So a little bit lower.
Okay, let's go with most.
This is just most popular.
Really, it's a place to workOkay.
(10:42):
Competitive pay, sense ofcommunity with peers, good perks
it's a very articulate comment.
Cons lots of churn.
That time is coming and going.
So high staff turnover, yeah,ooh, okay, that's now kind of
heading into a not great space.
That's a two star review we'vegot.
Yeah, and this one says the bosswas not in leader was the title
(11:03):
of their comment.
The pros, the flexible hoursare good for students, but not
their wellbeing.
Interesting Cons.
The boss only cared aboutthemselves and the company and
not the staff.
When people were off sick witha vomiting bug, they still
forced them to come to workbecause they were desperate and
bribed the staff with KFC.
I could be bribed with KFC,yeah, but KFC could just make
(11:26):
the stomach problems worse.
Mind you, it's bribed peoplewith food.
I guess a free meal isimportant.
That was only a few months ago,it was September.
I hope Starbucks took that onboard.
So hours are constantly gettingreduced, lack of staff and can
be busy with disgruntledcustomers.
What's getting disgruntledabout?
(11:47):
It's coffee Wait times.
Oh, two shake People gettingyour order wrong, getting snarky
because they get your namewrong, please.
Isn't that the point?
I think it's actually why a lotof people go to see what night,
yeah?
Speaker 2 (11:59):
re-created name.
Speaker 1 (12:00):
It's like those online things where you press a
button and you go.
Your porn star name is yourStarbucks name is Lulu.
Lulu, do you get anything weirdwhen you, if you go to
Starbucks?
I know, no, I've never heardanything weird.
I've had my name spelled with aK a couple of times N-I-K-O-L-A
(12:22):
Really Nicola with a K, yeah,and C-H quite often with a C-H,
because that's how you spellNicholas, oh, okay.
So then I'm like Nichola, I'mnot a spider.
Do they then read it as Nichola?
No, they read it as Nicola, oh,okay, which is bizarre, but
anyway, funny.
Yeah, I kind of now want to goand mumble my name and see what
I come up with.
(12:43):
Nothing still beats Knob Hall.
Nothing beats.
Speaker 2 (12:48):
Knob Hall.
Speaker 1 (12:49):
You got a great name.
Good times, All right.
What else?
Okay, so let's think about any.
Are there any other businessesyou'd be interested to know
about?
Oh, not off the top of my head.
Oh, Subway.
We go to Subway a lot, you do.
(13:11):
We once ordered on an app A ham, a foot long ham, and so when
you click on it, you click basedon the protein that you're
choosing.
So you click on ham 12 inch andthen you choose the bread, et
cetera.
It turned out with no ham, Justcheese and bread.
I mean, my child doesn't havethe most developed taste buds,
but just imagine ordering aSubway with just bread and
(13:32):
cheese.
There must be people who do it.
But I thought, oh, come on,Where's the ham?
That's pretty bad.
They've got 20,000 reviews.
Does good old Subway 3.4.
They're lower than McDonald's.
Oh boy, what have we got?
August Okay.
Auckland Five stars Pros goodbenefits and training programs.
(13:55):
Cons not much career growth forfuture.
Fair, that's fair.
Yeah, oh, I like this.
Good first job A sandwichartist I love how they're called
a sandwich artist.
Four out of five stars Prossuper helpful.
Good first job.
Cons very stressful when it gotbusy.
Oh, fair enough.
Okay, Anonymous employee Goodif you're a student, Cons not
(14:18):
great to work full time.
Oh, okay.
Store manager says the pros are.
It's not a hard job, Cons, findpeople to work full time shifts
.
Oh, and then you've got theperson just above this thing.
It's not great to work fulltime.
Interesting, are they in thesame place?
No, what does that mean?
Full time shifts, like a wholeshift of, say, eight hours, that
they find it difficult to findsomeone to do eight hours, or
(14:40):
maybe full time, as in 40 hours.
Interesting, oh jeez, thisone's not ideal.
Two stars, october, alsoDunedin, lord, all my what's
happening?
I'm not sure, I'm not sure, I'mnot sure, oh Lord all my what
is happening.
It's just student for, thoughFree food, good team culture
Well, that's a really good start.
Cons, bad management, poor payrate and rude customers.
(15:02):
But that's pretty awesome thatyou can have a good team culture
even though you've got badmanagement.
That means you're making themost of your time at work
hanging out with your mates.
Or just, yeah, my time atSubway.
I feel like that is an essay,but it is not Three stars.
My time at Subway pros friendlystaff management and work
(15:24):
colleagues.
Cons does get very busy whenworking night shifts.
Advice to management Morepeople need to be available
during shifts.
How is this a three star review?
That feels like a good.
Yeah, I feel like that's a fivestar.
And also, my time at Subway islike the start of like war and
peace.
My time at Subway your timesounded lovely, dearie, my
(15:44):
cattle, interesting.
Okay, what else forgot?
Well, mount Eden what do youknow?
What does Mount Eden say,shannon?
Well, this sandwich artist saysthe pros of working at the
Mount Eden Subway is great.
Boss, lots of things to learn.
Independent, amazing Cons,sometimes stressful Closing
(16:06):
store can often lead to overtime.
If there is a lot of customersMakes sense, yeah, and that
doesn't kind of expect that inany retail based job you can't
my best job it was like a retailbased job.
I used to work at a, like a um,it was like a mall, like a shop
in a mall, and the guy wasabsolutely wackadoodle If he's
(16:26):
listening to this, you areabsolutely wackadoodle.
Such a nice guy though, likereally lovely guy, but he was a
little loopy and I remember likethe minute like customers were
your first thing yeah Right,they're the most important.
So having you know you'reclosing up the shop and customer
walks in and you're just likeyou have to see them, it's like,
oh, my goodness, let me findyou the perfect time for your
(16:49):
shirt for a wedding that you'regoing to tomorrow.
Of course I can.
Yes, let me tie it for you andthen you don't even have to tie
it tomorrow.
Speaker 2 (16:57):
You almost feel like in a mall, though that people
know that everybody's going toclose at the same time so you
try, then like for sure yeah, ohfor sure?
Speaker 1 (17:06):
Um, oh okay, this was in May 2023.
But they're actually somebodywho worked there in 2016.
I've given them five stars,though they said in 2016, it was
a good place to work.
Pro's manager at the time wasreally nice, had really good
cheese aioli toast.
You could probably buy me withcheese aioli toast.
(17:27):
To be fair, cons there are nocons.
It was fine.
Speaker 2 (17:33):
How interesting.
Why have we been?
Speaker 1 (17:34):
doing this.
How interesting.
Why have we waited from 2016 to2023 to leave a review?
Possibly didn't know Glassdoorexisted then Did you know
Glassdoor?
Speaker 2 (17:44):
existed.
No, I learned that today.
Speaker 1 (17:45):
Did you know we're going to be talking about
Glassdoors?
No, no.
When you sent me the message, Ipresumed it was some sort of
terminology that business peopleknew about, and then, when you
said it to me just now, by place, I thought you were talking
about your shower Glassdoorissues.
Which I am legitimately havingan issue with.
That is true.
I thought that was great.
I don't know that I really needto be part of that conversation
(18:08):
.
Thank you.
They're sort of like a 0.5millimeter line in that stupid
glass door, but not the sameglass door as these reviews.
All right, what else have we got?
What else comes up when weclick here?
We've got a Walmart.
What's up?
Chipotle, it's food, fast foodin the States.
(18:30):
Shame.
I feel like that would not be afun time either.
But we should go away frompeople who Should we try?
Okay, should we try someonemean Like a Deloitte, a PWC, an
EY?
It's not that they're mean,it's just that we know that can
be a little tough on their staff.
High challenge yeah, what is itChallenging?
High expectations, highexpectations, but also in a much
(18:52):
different environment too.
Fast food, fast food yeah, ohfor sure.
Okay, so we're going in for PWC.
I actually know someone thatworks at PWC.
Yeah, really, you know what?
I've become lovely friends onLinkedIn and is very supportive
of the stuff that I do onLinkedIn.
(19:13):
Oh, cool, yeah, very kind.
Pwc Child Okay, this is justrecent.
5th of December 2023.
So they're a consultant.
They're still a currentemployee.
They say, the pros of workingat PWC is that good progression,
both in terms of skills andsalary, cons stress.
(19:34):
While there is steadyprogression from intern to
partner, actual job training islimited.
I managed to get hired in a jobI don't have experience in and
got no training or help.
I was just expected to know howto do things.
Advice to management you couldget more done by actually
upskilling your juniors.
That's fair.
Yeah, that is fair.
Three stars out of five, it'spretty.
(19:56):
It's not too bad.
But what does PWC Child mean, Iwonder, if it just means
they're a junior?
Oh, maybe.
Well, this is good.
Good people and flexibility.
Weak pay.
I wouldn't have expected that.
I would have been good toDeloitte and EY.
I would Okay, pros people willinvest in you.
Flexible working.
(20:17):
Cons pay isn't great.
Busy season can be brutal.
Interesting that this personsays people will invest in you,
but it sounds like the previousperson.
There wasn't a lot of training.
Speaker 2 (20:28):
I would invest in his training.
Speaker 1 (20:30):
Same, and this is really recent.
This is 11th of December.
But somebody higher upscale wholooks like they're a manager of
some sort yeah, All right.
What does that cat say?
Speaker 2 (20:42):
Meow.
Speaker 1 (20:43):
Oh, we got a cat.
I love it.
All right.
So we've got a two star herefrom an anonymous employee,
former in Auckland, second ofNovember, so not that long ago.
Pros are nice office buildingand lots of snacks.
Yeah, buy people with food.
This is right up our alley.
Cons toxic culture due to manysenior leaders who are not
(21:06):
authentic or genuine.
Unfortunately, you soon realizethat after starting employment
with PWC New Zealand, that thereality doesn't live up to the
brutal facade, beautiful facade.
Oh sorry, beautiful facade.
I've got brutal in my brain.
Beautiful facade.
This results in high turnoveracross the firm.
Nice to management, actuallylive up to the firm's values,
(21:28):
treat people well and be genuine.
Oh so high turnover of staff.
I wonder what the turnover is.
I don't know.
All right, oh, two star review.
21st of November, wellington.
Oh, it's close to home.
Yikes, pros, fun team, freebreakfast, slash coffee.
Good stepping stone.
(21:49):
Do you think that means there'sgood stepping stones within the
business or it's a good placeto start?
I'd say it's a good steppingstone to start and then get a
better job.
Cons, pay, workload, competitive, fast pace.
Now, there's no full stop there, so I'm not sure if that means
the workload is competitive.
Oh right, okay, we should haveclicked the button first.
(22:09):
It was bullet pointedessentially.
So all these things are cons.
Yikes, pay workload,competitive and fast pace.
That sounds all we've got forthis was given them four stars.
They're an auditor in Auckland.
They say the pros are good,team spirit, all around Cons,
some time with no work.
They didn't arrange training.
(22:30):
I don't know what that means.
People, when you're one leavinga review, for the love of sweet
heavens, please use some fullstop, maybe even like Grammarly
could help, you know,spitballing suggestions on how
(22:54):
to make your review seemlegitimate.
I feel like this is like a bitof pull over here hard to make
partner and they were a director, which means the next step
would have been what?
Associate director and thenpartner.
I'm not really sure how thatworks.
It's like a military the prosare high performing teams and
nice people.
The cons are difficult to makepartner not many women.
(23:17):
Now does that mean this is aguy who wishes there were more
women in the workplace to hit on?
This is a woman who says it'sdifficult to make partner
because they are a woman?
Now, that's really interestingbecause PWC well, I'm thinking
about the directors that I know,and most of them are guys, but
I feel like they've got a verystrong diversity and
(23:38):
inclusiveness thing.
You're not sure I'm not aware ofWait let's have a look.
I feel like they do.
I feel like they've got areally strong one PWC, diversity
and inclusion let's just dothat.
I'm always a bit sus whenpeople make it really clear
(24:02):
vocally that they diverse andinclusive but the reality of
actually being in that workplace?
Do they include all levels thatneed to?
be yourself because no one elsecan All right.
A commitment to diversity andinclusion.
Global woman what does he for?
She mean, every guy is a female.
(24:23):
Interesting.
We're also profound commitmentto creating a safe, welcoming,
inclusive workplace foremployees with diverse gender
identity, sexual orientation.
Every day, our LGBTQ groupshine members shine the light on
important issues in society andwe work hard to make our
culture stronger.
I feel like so all of theworkers then put on on their
(24:46):
LGBTQ team oh, you've got toidentify the bad stuff.
Important issues in society.
So it's literally reliant onthe.
It seems strange that, butthere are.
You know, anyone can bringshine light on important issues
in society.
I think so, but I wonder ifthat's just poorly written.
(25:07):
That feels like it's poorlywritten.
Yeah, interesting.
Our staff members benefit fromflexible working arrangements
great, giving them theopportunity and responsibility
to excel in a way that bestsuits them.
I almost want I almost want toring someone I know from PWC and
be like okay, so do you like?
Is this a thing?
No, I have this really badhabit of all my friends who work
(25:29):
in large corporates, businesseslike this, or in government
departments I've got no memoryof where they work Like you just
tell me, pwc and I go okay,some of the big businesses, and
then I forget about it.
I'm not very good atremembering those.
It's quite entertaining.
All right, hold on, let's go.
Careers what do we get?
What do we get?
(25:50):
What do we get when we join upfor PWC?
Because I feel like they gotthe money first.
Free breakfast is pretty.
Speaker 2 (25:54):
Apparently.
Speaker 1 (25:57):
Where does it tell us what our benefits are?
Why is there no button forbenefits?
Give us the benefits.
We want snacks.
I want the snacks.
Maybe it's departmental.
All right, lord.
Okay, we could be here all daylooking for jobs.
Oh no, you know what?
(26:17):
I'll just press the searchbutton without anything in it.
Let's see what it comes up.
You didn't put snacks in.
I should have.
Speaker 2 (26:23):
What if we all?
Speaker 1 (26:24):
search for all jobs at snack.
What was that button that leftdirector?
I can't remember.
All right, oh, yes, thedirector, because you said the
next step could be something,something.
And then partner yeah, allright, I love that they're using
like Taomari in their conceptshere.
I love this for them.
All right.
(26:45):
Skills and experience?
Sure, nothing about highlights,here we go.
Highlights of working at PWC,unrivaled level of access to
industry expertise Okay, bothlocally and through our wider
global network.
I can feel like that.
Dress for your day, what doesthat mean?
And flex your schedule inalignment with team and client
(27:09):
needs.
Well, that will mean if you'renot customer facing, you can
dress casually.
I'd say that's what that means.
So dress for your day.
So if you've got a day ofmeetings that are meeting people
outside the business, you couldbe casual.
Speaker 2 (27:19):
Inclusive 18 weeks.
Speaker 1 (27:21):
Paid parental leave policy for all parents.
Okay, isn't the current 26?
I'm out of date with that one.
Sorry, yeah, same I'm like.
But also, why is this?
Not everybody is interested inhaving children?
I feel like that's still ahighlight for some people.
It is a highlight Enhancedleave capabilities and
(27:42):
opportunities to purchaseadditional leave and two staff
recognition days available eachyear.
Paid volunteer days availablethrough a PWC foundation.
Digital upskilling throughoutdigital economy.
That means you have to work upskill, but only online.
Or is it how to use yourcomputer?
(28:02):
Hmm seems to be patronizing.
I don't love that.
You think there'll be a fewmore Like where's three snacks
listed?
Yeah, I get them.
Speaker 2 (28:13):
Or is that?
Speaker 1 (28:13):
like per site.
I reckon that'll be perdepartment.
It's definitely not Wellington,apparently.
Would you want to be considereda bit tacky to put that on
their website?
Speaker 2 (28:24):
Or I could be there.
Give me a free meal.
Speaker 1 (28:28):
I'm there like a bee.
Yeah, probably it's quite abonus.
Maybe, if you advertise it,does that mean people might
assume it's the snacks areenough to qualify for a whole
meal?
Well, they do that at Weta,where they give them staff meals
.
Yeah, but Weta sometimes theywork 45 hours in one day.
No sleep, no leave in thepremises for food Also a valid
(28:54):
point.
We did that episode a couple ofweeks ago on.
Weta, where it was pretty brutal.
Yeah, I feel like if you'regoing to give away that much
free food, it's partly becauseyou're expecting them not to
leave to go eat.
But anyway, yeah, snacks aregood.
Yeah, I'm so sad about that one.
Where were they?
Maybe they were Auckland.
(29:16):
It is interesting how oftenfree food comes into the benefit
.
So it was a free breakfast andcoffee.
Wynton for the analyst.
Free coffee is a big thing inWynton.
I hope it's good coffee.
Speaker 2 (29:28):
Oh, would it be.
Speaker 1 (29:28):
Better be barista coffee, would it be?
Could be it's possible, or isit just you're going to find the
barista at the work place?
Speaker 2 (29:36):
We have free coffee at my work and there's a machine
there.
Speaker 1 (29:39):
It's a full-on barista coffee machine, but I
have to be the barista, not foreveryone else, I just want
coffee.
I have to make it my way.
Is it good coffee though?
Yeah.
Anyway, we've got an espressomachine, which is amazing coffee
.
Speaker 2 (29:51):
Yeah well, I'm so amazed at coffee.
Speaker 1 (29:54):
People who like coffee love it.
It was me on the chair, oh no,the barista coffee is yum.
I can't remember what coffee weget.
I recognise the label Caramu,is it?
No, the one with the guy withthe fez on his head?
Is that Kaross?
Speaker 2 (30:09):
or oh Havama no.
Speaker 1 (30:12):
No, it's alright, We'll figure it out.
I know which one you're talkingabout, though I can see it in
my mind.
Alright, but you would think,working for a big company like
that, a big corporate companylike that, there'd be more pros
than just free food, you thinkit would be a career advantage.
Now that I have Googles open,let's go with.
What's it Company of the yearto work for?
(30:36):
Alright.
Best companies to work for yeah, we'll go for the first one,
Cisco.
It's not going to help us much.
We don't know who Cisco is.
Speaker 2 (30:49):
I know you Cisco.
Speaker 1 (30:51):
It's like an IT company Cisco, cisco Worldwide
no, no, boo, boo, boo Boo.
That was my.
I'm not giving up my day job asa rapper, alright.
So Cisco, okay, let's have alook here.
Most popular?
(31:11):
So we've got 23rd of October,feb Alright.
We've got customer support,technical solutions specialist.
We've got five star here.
Sometimes unrealistic targetsset by people with little local
market knowledge.
Okay, sounds like a very fairpoint.
Fair point.
(31:32):
No one says free food.
Yet, please, where is that freefood?
No snacks.
Reward for overachievements sooverwork, I don't know, maybe
there's someone to do in theirown horn.
Senior partner, account managerGood compensation.
Reward for overachievementsthat's a weird way to write it.
(31:54):
Lots of admin overhead,constantly bombarded with
corporate and business unitmessaging Sometimes lacks
cohesion, but he's still goingin with five stars.
Why are they all men in ourminds?
I think it might be the boringplain display.
Are you saying men are boringwith plain displays?
I'm not sad, they're all justblack and white.
(32:17):
There's no, I don't know.
There's no description.
No, okay, great company Cons.
Oh, what's MNC?
I don't know, I don't know.
I don't know, I don't know, Idon't know.
(32:40):
So little pedantic and rigid inprocess at times.
Who knows what an MNC is,something engineering that the
engineers think everybody knows.
I had a virtual start andprimarily still virtual.
Oh, it's a current employee.
Oh shit, I joined in 2020, butwith that said, one great
culture helpful people.
Most people will rely on yourmessages, regardless of how high
(33:01):
they are.
I don't know, I don't know, Idon't know, I don't know, I
don't read Benefits Ultra cave4,000.
Speaker 2 (33:18):
What is?
Speaker 1 (33:18):
that.
Is that like an actualinsurance policy?
Health insurance, I think?
Is it not just Southern Crossfor everybody?
Oh, I might be, I don't know.
I think it's like the top.
I don't know, I don't know, Idon't know, I don't know either.
Pay rate for a grant GreatWould not recommend, but gives
(33:44):
them a five star rating.
Someone doesn't know how to usethe app.
Lord Almighty Opportunities togo from the ground up.
New business at the beginningof its life, oh, 2020.
Weird, okay.
This is the old now, it's not a2021.
Yikes, 2015.
(34:06):
These are all New Zealand based.
This one's San Jose.
The grass isn't always greener.
No, the grass is green whereyou water it.
True, so it might be green atthe neighbour's fence, but
that's because he's watering hisgrass.
Are you watering your grass?
Get back on your grass andwater it.
Tend to your grass.
(34:27):
I did say they waited a yearbefore leaving the company.
Oh, there's a whole essay.
I regret pressing the buttonnow.
I worked there for three years.
When they left, they waited ayear before they posted this
review.
Wow, networking.
And now cloud Okay, cons Can bea machine.
(34:48):
Hang on, go back to the grassis greener, because it sounds
like they thought the grass isgreener so they wanted to wait
for a year before they decidedto make comments about the
company that left.
Oh, benefit match, okay,benefits.
I want to return.
I would really like to return.
(35:09):
Interesting.
If you don't like where you arein Cisco or what you're working
on, give it six months becauseyou will likely be reorganized.
Oh, that's a con.
Well, it's sometimesnecessarily a little to realign
the company to meet competitivethreats or market demands.
(35:31):
Reorganizing the company once ayear is excessive, that's true.
That is true.
You would be exhausted, yeah,and stressed.
Failing, you might lose yourjob all the time.
Change, fatigue, advice tomanagement Okay, I was part of
three different and distinctbusiness units.
I enjoyed working for each ofthem and found I was able to
(35:53):
contribute value in every role Ihad.
What was painfully obvious tome was that the company is, or
was, going through a bit of anidentity crisis Consumer versus
no customer, social media versusno social media, aws like cloud
offering or Cisco cloudoffering.
So that was consumer versus noconsumer.
(36:15):
Yeah, my advice to theleadership team is this we Cisco
for life, are Cisco.
We develop the standard fornetworking infrastructure and
cloud.
We are the industry leaders inour segment.
We stand above and make noapologies for it Own being Cisco
(36:35):
.
We don't need to compete withApple, facebook, google and
Amazon.
We don't chase our competitors,they chase us.
And the company replied Holyshit, how come the company?
Is this the first time we'veseen them reply?
Yeah, mcdonald's didn't reply.
Mcdonald's doesn't give anyshit.
Thank you so much for a sincerereview.
(37:00):
We appreciate your feedback andhope you are pleased to see
many of our we are Ciscoinitiatives.
Indeed, it can feel like Ciscofrequently changes because it's
part of our innovative culture.
That sounds a little toxic tome.
Innovative, so we're just goingto change up our jobs every six
months?
Maybe it's something that theydo.
They solve once they hit thisdrive.
(37:21):
Maybe we thank you for yourtime with us and wish you the
best.
In summary, you're not comingback, bitch, just reading
between the lines, I know youheard what it was.
There's a reading between thelines here oh, bless their
hearts, the paid time off is 20days per year, but you're forced
to use three to four daysduring mandatory holiday
(37:43):
shutdown period.
Three to four days, it'snothing.
Metatourist shutdown periods,another essay.
And they're often oh yeah, Iwas a six days More like.
Some of the companies areclosed for like all of January,
damn girl.
Okay, that's a bit ridiculous.
They have a lot of unannouncedlayoffs or restructure.
(38:07):
What score was this for scores?
For score 98.
Advice to management Don't callthe days you're forced to take
during the annual shutdown aspaid time off, because pay time
off implies that there is, it isthe employee's benefit.
I can see why people would getupset about that, but that's
pretty standard.
Yeah, it is pretty standard.
(38:27):
There's no point in businesscontinuing to operate at full
staff if it's not part of, ifit's a super quiet time, much
better to close it all down.
Yeah, and the company repliedthat's so fascinating.
This is very weird.
Three weeks ago, when was thisposted?
Oh, november, november, andthey posted almost immediately.
(38:48):
Thank you for your candidreview and for your six plus
years at Cisco.
We're happy to learn that youappreciate the culture, growth
and opportunities and benefits,such as Cisco's time to give
benefit.
We value feedback in the pro,in the cons and advice to
management sections.
It helps us continuouslyevaluate and improve the
(39:08):
employee experience.
So I think the definition of paytime off would be a government
level.
It would be a legal terminology, right?
So it wouldn't be that onecompany would refer to everyone
who says pay time off, they haveenforced shutdown.
Surely they are allowed to dothat.
What if all companies who haveshutdown would still call it
(39:30):
paid?
I wonder what the legal,because so many companies do it.
Maybe it is a thing that we'renot supposed to do?
No, it seems so Because I know.
The only thing I know aboutplease, in my very limited
knowledge, is it's like a perminima.
So if the law says you areassigned 10 days for sick leave,
(39:54):
then you are assigned those 10days of sick leave.
You can't assign them tosomething else.
So if the organization, forexample, says to you you need to
use one of those sick days forwell-being or a massage day or a
mental health day or whatever,you can decline because you need
your 10 days minimum as per thelaw.
(40:15):
So I wonder, because in NewZealand law you get, I think,
three weeks minimum, four weeksminimum, 20 days minimum.
I'm not actually sure it's anocean.
It's why I've never been on thetoxic work culture workplace
podcast before, because how isit then nothing that you like?
(40:40):
You are just not in the toxicworkspace at all.
No see optometry.
Often the clinical staff get aweek extra annual leave compared
to non-clinical staff.
It's like a perk, I suppose.
So a lot of practices I'veworked at I just don't remember.
I just accept it as the normand hope I get extra annual
leave at my next pay risebecause I'd rather have more
time off than more money.
(41:01):
Yeah, this is phenomenal.
This is fascinating, seeing asthough we've spent literally two
seasons talking about awfulplaces to work.
We had one woman on where thewoman her boss didn't pay her
for like a year.
Oh my gosh, how can youcontinue with that?
But she kept getting strungalong.
(41:21):
And then we had one guy I thinkit was the episode we had last
week where the guy started andno one knew he'd started.
He just showed up at work andsomeone gave him a laptop and
they were like okay, there we go.
And he's like where's mymanager?
Like who's the people?
Does anyone know I've started?
I mean, he was there for like aweek before they realized I had
(41:42):
a whole week of induction.
So the person who had the jobbefore me would normally give me
the week induction, but therewasn't any overlap and so the
person that employed is a localoptometrist.
For a couple of weeks monthsthen would work, see all the
patients while I observed for aweek.
Yeah, it's insane.
(42:05):
I feel like this is it's not atechnically difficult job
because you've already got theskills, because you're already
an optometrist.
Yeah, it's fascinating Verywell supported.
I feel like we all need tobecome optometrists.
Is this your plug for becomingan optometrist?
I do think optometry is afantastic career.
I think everyone should do it,but not too many of you, because
then you'll flood the system,and then my job will be to
(42:29):
replace me, and then it'll be atoxic job.
It will be because we will befighting for the jobs.
Oh, that would be awful.
Optometrists fighting for jobs.
Have you got a shortage inoptometry?
I?
Speaker 2 (42:41):
don't know.
Speaker 1 (42:44):
In some areas.
Yes, so, like a lot ofsituations, as often the rural
areas don't have access tooptometrists.
There's some situations where,as a business expands, they
could use a part-timeoptometrist, but there aren't
any around.
There's only people looking forfull-time jobs.
No, it's not really a shortage.
You could pretty much.
If you went to Picky and whereyou wanted to work, you could
(43:06):
have a job pretty quick.
Oh, I think the last time Ilooked at the one of the
recruiting emails there werefive positions in Wellington.
They were advertised.
Optometrists often stopadvertising that they have a
role because they advertise forso long and nobody applies Damn.
So yeah, I guess there is ashortage, but it's not
(43:28):
necessarily spread around thecountry evenly.
See, now I'm going to go ontothe career's website here for a
second which we're taking adiversion at Careers NZ and I'm
curious to know what the because.
I feel like we're going to geteverybody on this now.
On what On?
Speaker 2 (43:46):
optometry.
Speaker 1 (43:46):
Yeah, it is a great job.
It's a good job, if you like,the idea of a medical job, but
not the a key stuff like bloodCan we spell, even.
Yeah, I'm not going to spell it.
Okay, dispensing optician.
It's not quite an optometrist,it's a slightly different.
It's the optometrist there wego.
Okay, all right, optometrists,because you know, I clearly know
(44:08):
so much about what you do.
Optometrists examine client'seyes to diagnose and provide
solutions for vision problems.
They also diagnose, monitor andmanage eye diseases such as
cataracts.
Is this true?
Yes, I don't know that we Iguess we do manage cataracts.
Basically, we wait till they'rebad enough and then we refer
them to someone else to removethe cataracts.
(44:29):
Job opportunities it's got agood.
Chances of getting a job as anoptometrist are good.
Due to shortage of people inthe role yeah, that makes sense.
Length of training five yearsof training expected or required
.
I would just say, do you haveto do like a, like an internship
afterwards?
No, but you do a lot ofclinical work while you're in
(44:50):
the degree, so it's not just anacademic degree, so I think it's
a whole year.
You're just patient based Damn.
Your salary bands are also notsad.
So you're coming out of uni oneto two years experience and
you're earning between 65 and114K a year.
I don't know about that becauseI don't hang out with a lot of
new grads and also they're notabout to tell me what they earn.
(45:11):
No, it's at a New Zealandwebsite.
Yes, it is Okay.
Can I screenshot that?
Yes, you can.
Optometrist the three or moreyears experience can earn
between 114 and 225,000 a year.
There was a recent article doneby some optometrists about the
pay scale.
I think that is skewed a littlebit by business owners.
(45:32):
A lot of optometrists are alsobusiness owners.
That makes sense.
All right, I think.
If you take out the businessowners, that salary band drops
significantly.
Well, so, on this thing, itsays you can't stuff around.
So complete your five yearbachelor of optometry, be
registered with the optometristand dispensing opticians board
(45:54):
and hold a current annualpracticing certificate.
I feel like that's actuallyquite a lot of boxes to take.
Oh, no, they kind of all cometogether as soon as you finish
your degree.
Oh, it's usually just anapplication, very short, not
short application process, butbeing registered is pretty
straightforward.
Can you do post grad stuff?
You can, yes, you can domasters and PhD and it's a
(46:17):
research space.
I'm a specialist.
No, you can't really.
You can do a little special.
You can specialise.
For instance, there's you coulddo something called my OPA
management, so then you can juststart doing that.
But if you wanted to havespecific training, do training
and something likeortho-keratology, so you can go
and do an extra course overseas.
(46:38):
Sometimes you can do it.
What's it called when you do it?
Online?
Online learning, onlinelearning, yeah, so there are
different, different countriesoffer different training options
and you can, you can and youcan touch up and become somebody
who can prescribe for glaucoma.
I was, I'm too tired to thinkabout this, and I was just.
(47:01):
We were just going to readcomments and now you're asking
me about your job.
But it's so fascinating becauseit's so not toxic.
Well, it could be.
It's just it depends whatenvironment you're in.
I suppose there's a lot ofpressure in some, some
businesses and some somebusiness structures are a little
bit different.
Do optometrists work in thehospitals.
(47:22):
Yes, I feel like that would bestressful.
Yes, that would be stressful,partly because I think a lot of
them aren't recognised for theirskills and perhaps aren't paid
for their skills.
And an optometrist who's got alot of experience, especially
one who's worked in the hospital, is worth their weight in gold
and they can cut down the numberof staff you need to support
staff.
They can almost triage for anophthalmologist.
(47:44):
So if you've got a good teamgoing, you can really enhance,
you can really just you can getthrough a lot of patients
quickly with really good serviceand care if you've got an
optometrist on your team.
So they're really.
They're really helpful in thehospital system.
But they're not not all.
You're not universallyrecognised for their value.
Okay, that's fascinating.
Well, thank you for that.
(48:05):
I feel like we've just donelike a tiki tour of Shannon's
job.
Didn't you want to do your jobwhen you were like two ten?
I was two years of age when Idecided I wanted to be an
optometrist.
Yeah, it's a bit geeky, it'snot geeky.
I was lucky.
It was very lucky to have avery clear path.
I wanted to be a rally cardriver.
How'd that go?
I haven't been in a car withyou, did not pan out.
(48:29):
Do you still drive like you'rea rally car?
Speaker 2 (48:31):
driver?
Absolutely not.
I am a responsible adult.
Speaker 1 (48:33):
So a rally car drivers.
They're very responsibledrivers, they're very skilled.
They take safety veryimportantly.
They do take safety importantly.
I would be concerned, though,having a pilot with me, because
they'd be like left and I'd belike turn right, oh okay, it
would be so bad.
We just say safety is reallyimportantly.
(48:55):
I think we're quite tired,maybe that's not the best.
Safety importantly they taketheir safety very importantly.
It's a very important job.
So much job-sing.
I watched a rally driver.
He was doing the olive manthingy, he was doing the rally
(49:16):
car one, and he almost had a caraccident.
Speaker 2 (49:20):
Almost.
Speaker 1 (49:21):
And there was video and I was like, oh okay, and
from the front, like from hisbox, and he's driving and he's
you can see on his face he'sjust focused and his pilot's
talking to him and somethinghappens where he hits almost
like a pothole and in the carnothing moves, but the outside
camera looks like he's going toroll the whole car, but he pulls
(49:44):
it back and I was just like um.
You keep saying pilot.
I'm thinking I can't rememberthe actual word for the person
who sits in the.
I thought it was a pilot, nopilot, somebody who drives a
plane.
Speaker 2 (49:56):
No, they're also people.
Speaker 1 (49:59):
they're also people that drive.
Do you know that?
They're also the people thatdrive ships home?
That's a pilot, I'd say that'sa captain.
Speaker 2 (50:08):
All right, maybe I'll be honest.
Speaker 1 (50:09):
No, no the captain is the guy who drives the ship,
and then there is a guy called apilot, oh, who takes it to
harbour, who brings it intoharbour, and then he outranks
the captain, for that pilot.
Is it called a pilot driver,though, or a pilot?
Okay, hold on, is it?
Speaker 2 (50:26):
a co-driver.
Speaker 1 (50:28):
A co-driver.
No, they've got another namebecause they're the person who
holds the maps as well.
A cartographer, no, really Aco-driver in Rally Path, I
should know.
Navigator, a navigator?
Oh, neither of us could pullthat one.
No, there was no.
What's that word?
Oh my god, oh, pace notes.
(50:49):
I was like panic to note.
I was like panic to note there.
Speaker 2 (50:52):
I was like panicota.
I was also like is that apanicota A?
Speaker 1 (50:55):
co-driver's job is to navigate, commonly by reading
off a set of pace notes to thedriver Girl.
You're going at pace, like howdo you know when is a good time
to read the notes?
Are you reading them constantly?
Oh shit, the left right.
I mean right now, no leftearlier.
(51:16):
I'm so confused.
What do the pace notes say,turn coming and what intensity
of turn it is and what obstaclesand things like that.
But there's also they do itquite irregular, there's like
almost a metronome way.
They say it.
They think it, yeah, they'vedriven the course and they sort
of have an idea of the pace.
What does a navigate?
(51:38):
I feel like that's a stressfuljob.
Navigate a sound like in arally car Calling turns in the
high stakes world of rallyracing.
Speaker 2 (51:58):
The most unique part of rally car racing is if a
regular person were to hear thein-car audio of a driver and a
co-driver, it would seem likethey were speaking gibberish.
So for this example, we have 50here.
So that means before the nextnote I call, you'll have 50
meters.
And then T for me stands forturn, which means you'll change
(52:21):
roads from the road that you'recurrently on.
And then a left three.
Left obviously means yourcorner is going to go to the
left, and a three is the degreeof the corner.
Do you feel like that's a toxic?
Speaker 1 (52:33):
job.
No, I think you'd have to be insuch a good partnership with a
driver and a navigator that youprobably have a few years
experience.
It would be an intense job.
I don't know if it was toxic.
I feel like it would just besolid stress.
Yeah, but at least people whoget a buzz from that sort of
thing how much do they get paid?
I think it's based on how muchthey win.
(52:53):
Oh, unless they get like acontract in there sponsored by
someone.
I find her notes fascinatingbecause her handwriting is a
little rubbish, so I find itquite curious that this is what
she's reading out, how she keepstrack as well.
Yeah, like is she moving herfinger down the page?
I'm very confused at this point.
Interesting though I shouldknow more.
(53:15):
We had family members who werereally big and really really
driving when I was growing up,and one of the girls who was, I
think, a little bit old yeah, Ican't remember if she was older
or younger than me.
Now she became she was anavigator, but I think she also
was, on her own right, her rallycar driver too.
My dream was to do the Dakar.
I don't know.
(53:35):
I love it better.
What's the Dakar?
The Dakar was the like, the oneup in the African Horn, so it
was the one that kind of crossedthe desert and then, oh my God,
it was huge.
It went like from Paris tosomewhere, somewhere, to Dakar,
I think, in like Morocco orsomething.
Please, have you met?
Have we met?
My geography is terrible, oh OK, terrible.
(53:57):
I can't even tell you where itis, but I know that it was up in
the top of Africa somewhere.
That's all right.
So you need to know.
I like how you do it.
I like the top of Africa, likeI'm standing at the South
African store.
The top is in the North, Ithink of the top of the country
as the North, you're accurate.
Oh well, thanks for thanks forentertaining our people this
(54:17):
week.
My pleasure, sorry, I wasn'tmore prepared and could, could,
could, could extol more thevirtues of optometrists.
I'm sure it was fine.
I think we'll live Good.
I'm sure there are otherpodcast people go to when they
want to hear about optometry.
Is there?
I don't know?
There's probably optometrypodcasts.
Surely it's not.
Speaker 2 (54:39):
No, no no, no, no, no no.
Speaker 1 (54:44):
Well, okay.
So Merry Christmas to all ofour wonderful listeners.
We appreciate your listening.
You're listening this year andwe hope you have an amazing
break.
We're taking a bit of a breakas well, and we will see you
again in the new year.
This is the last episode.
I think for this year.
We might sneak in another one.
We're not sure.
Let's see how how Gina's doing,If we can sell her away from
(55:08):
her vacation.
But other than that, we'll seeyou in the new year and be nice,
and be nice to those workers atSubway, Starbucks and
McDonald's.
Be very kind to those people.
If there's any takeaways today?
Be kind, because apparentlywe're the rude people, we're the
toxic ones and other people'swork environments.
That's a milestone.
Yeah, all right, thank you Bye.
Well, we have a new guest today.
I'm very excited.
We tapped in because Gina hasgone on vacation and we have
slacked off this season and wetotally forgot that we had
another episode to record, so Ihave tapped in my amazing
neighbour, shannon.
Do you want to tell us a littlebit about yourself?
(00:23):
Hi, yeah, a little bit aboutmyself.
I don't know that I have a rolein the toxic work place
environment podcastcommunications, but I do find
people humorous and funny.
I enjoy people interacting withpeople.
Yeah, so I'm an optometrist,and we don't really tend to work
(00:44):
in big companies.
We tend to work in smallcompanies, so we still have
toxic environments, but notmaybe not as exciting as some
other things you come across.
I feel like your workenvironment, though, has been
really positive, like you've hadreally positive leaders, really
positive mentors.
You've had a really positiveexperience getting into your
career.
Yeah, I've had lots of reallypositive mentors, actually, the
(01:06):
whole way through.
Even when the environment mightnot be the most inspiring,
there's always been somebody ora few people who you can take
some gems away from, who youlearn from.
For my work environment, themoment is really positive.
The whole team is really great.
So, yeah, which is a totaljuxtaposition of the
conversation we're going to havetoday.
Yeah, let's read some of thecomments.
(01:26):
So today, what we're going todo is we are going to go through
some of the glass door reviewsof businesses, and I've been
trolling trolling the internetlooking for some of the best
reviews I could find.
But before we get started, aswell, I also had a question have
you ever been to a Christmasparty where someone has gotten
so horrifically drunk?
(01:47):
Okay, have you ever been to anywork Christmas parties where
someone's gotten horrificallydrunk?
No, actually, none of my workChristmas parties have ever had
anyone drinking to a level thatwas inappropriate.
Or maybe it was me and that'swhy I don't know.
Oh my God, that's hilarious.
(02:11):
I know I fell in a Christmastree once.
That's spectacular.
Someone had to pull me up bythe feet.
I had to like drag me out ofthe Christmas tree.
I think that helped myChristmas stealing, my Christmas
decorations, stealing issuesbut yeah, you could sneak
something while you were in thetree.
Well, that was the reason I wasin the tree.
About weddings andinappropriate wedding drunken
(02:34):
mistakes.
Speaker 2 (02:34):
Hey those people work .
Speaker 1 (02:36):
Yeah, that's true, but it's not a work environment.
No, Because I always getworried at Christmas time that
someone's going to just causemayhem and then just cause like
some sort of inappropriate HR tobark, or it probably does
happen quite a bit, I'm surethey often one of the local bars
here.
Advertisers, you've made amistake.
(02:58):
You make some mistakes in yourChristmas party.
Don't let the venue be one ofthem.
Oh, yeah, so I guess it is quitecommon for people to be
inappropriate at their Christmasparty.
Because it's such a stressfultime of year, it's not
surprising that people Let loose.
Let loose, let their hair down,maybe drink more than they
planned on.
Yeah, yeah, because we had ourwork Christmas party last week
(03:22):
and there were definitely acouple of sourced individuals.
I wouldn't say to a point thatI was concerned, but there was a
couple that had been sourcingit back.
No, ours was very sedate andmature, reserved.
Yeah, maybe we should allbecome Optometrists.
I peoples I don't think it'sall optometrists, I think it's
just the unique blend of peopleI work with.
Speaker 2 (03:45):
So lucky.
Speaker 1 (03:46):
Jeez.
We might go out for drinks atother times, when there's maybe
not the boss around and a littlebit more relaxed.
Then You've got to pick yourtime.
Fair enough, all right, sogetting into our reviews, all
right, would you like to readthe first one?
This is for McDonald's.
(04:07):
Please tell us what's starMcDonald's got.
So this is a crew member who'sworked for McDonald's.
They have rated McDonald's asan employer with one star out of
five, one out of five, and hastitled their comment depression
job.
This is in New Zealand too.
Oh no, the pros.
(04:29):
The pros of this job is it's aclinical depression factory, not
worth.
That doesn't quite readgrammatically clear, but I'm
guessing it's saying if youwanted to have depression.
It's a great per-face job.
It's nice to go to getdepression.
The cons death, pain, suffering, exhaustion, yikes, oh that's.
And what their advice, theiradvice for management?
(04:51):
So this staff member thinks themanagement, their advice, is to
close that particularMcDonald's.
I'm curious now what ishappening in the Dunedin Otago
McDonald's.
Well, if it's the one on themain street George Street, I
think it's the main street itused to be a very popular
hangout as a student and thelast time I went would have been
(05:12):
about eight years ago and itwas.
They were trying very hard tokeep it clean but it was
horrible it was.
We were all the people who werekind of underage, but how drunk
go.
Speaker 2 (05:22):
Oh our.
Speaker 1 (05:22):
Christmas party goers , but for not work reasons, but
for party reasons.
All right, what have we gotnext?
This is all McDonald's.
This is all McDonald's at theminute, all this year.
Oh, wow, that's a bit sad.
Oh boy, okay, here we go, hitus up with this one.
So this crew member has alsorated their employer, mcdonald's
(05:45):
, with one out of five stars.
The pros to working at thisparticular branch is an Auckland
branch None, none, none, none,none, oh, and another none.
And the cons are everything,everything, everything,
everything, everything, andanother everything.
Oh, dear oh Lord, and hisadvice, or his I just see how
assume it's male.
This crew member's advice tomanagement is to quit.
(06:08):
Oh yikes, that is.
It's a bit presing, though it'sa bit concerning, that this is
what's happening at McDonald'sjust in New Zealand.
I've never worked in McDonald's.
I can see, I could see it wouldbe quite stressful.
There's a lot of pressure, timepressure to get things.
Oh for sure Don't they have likea 30 second window that you can
(06:28):
deliver stuff on?
I'm not sure.
I'm not sure If it's anenvironment like the Dunedin one
, when there were so manydrunken people, it would not be
satisfying at all.
I'm sure you give your order topeople and they go.
That's not what I ordered.
Well, that and the fact thateverybody loves a Nuggy.
And if you're not getting yourNuggy, then who are?
Speaker 2 (06:45):
you.
Speaker 1 (06:45):
Who are you?
All right, let's have a lookwhat we have in here.
Can we go and give a positiveone?
Can we find a positive one forMcDonald's to you know?
Even it out, oh sure.
This is why my work environmentis so good.
We balance them.
Oh Lord, okay, we're going togo with the highest rating.
All right, let's not say it'salso one out of five.
The highest rating is one outof five.
(07:06):
No, it's a five.
Okay, let's have a look, let'sfind one.
Here we go.
Okay, so this is a shiftsupervisor.
So was the other five stars.
So obviously, once you gethigher at the ranks, it's a
better environment to work in.
The pros are many hoursavailable for me to work, so if
you're a workaholic, you can getlots of hours Cons.
(07:28):
I couldn't change my shiftschedule.
Speaker 2 (07:30):
Hmm.
Speaker 1 (07:32):
Okay, maybe there's.
Oh, here we go.
Ah, this is one of the chefs atMcDonald's Five stars.
Can you call them chefs, shortorder cooks?
You know what?
How about a Lego builder?
Oh, yeah, yeah, a Lego a.
Speaker 2 (07:49):
Lego builder.
Speaker 1 (07:50):
That's got a nice ring to it.
Pros food is good and staff arenice.
Cons I ate too much at times.
I love how he's.
Why are we calling them he's?
Speaker 2 (08:02):
I don't know.
Speaker 1 (08:04):
I love how they have referred to it as a busy place.
Or is it a misspelling and theymean busy place To share Food
is good and staff are nice.
Oh boy, this might be one of mytops.
Here's a five star for you.
Yeah, so this cashier says thiswas the title.
Is the comment best week of mylife?
Does that make me only staythere for a week, and I gave him
(08:25):
a five star rating.
The pros are discounts onburgers, and the other pro is
the smell of burgers.
The cons, though, are peopleget mad at burger.
Nothing, just doesn't sayanything.
People get mad at burger.
Advice to management Nothing.
I love burger.
I feel like it's talking toCookie Monster.
(08:46):
I love burger.
Speaker 2 (08:49):
People love burger.
Speaker 1 (08:50):
People get mad at burger.
Okay, what have we got here?
Let's finance manager.
I feel like we need to find out.
Here we go.
Crew member oh yeah, niceworking environment with good
benefits.
Cons can be busy at times andsometimes needs a lot of
cleaning.
That seems reasonable.
Seems like a reasonable review.
Anonymous employee unique Consnot McDonald's specifically, but
(09:16):
the area.
There's a lot of rude customersin the area I worked in In
Rolleston.
Yeah, oh, rolleston, what areyou doing with your lives?
Oh, there's a crew trainer.
That's quite it.
Yeah, pros are.
It's cool to work there and gotheaps of friends.
Cons is it's lame when managersare lame.
Yeah, it's universal.
(09:37):
I guess I feel like that'sreally unconstructive feedback.
Yeah, lame when managers arelame.
Maybe no-transcript, maybe notassessing life based on lameness
, I feel like, is a good start.
Does sound, though, that a lotof the cons are that it gets
really busy and the customersare rude.
(09:58):
So I think it's our fault.
I haven't been to McDonald's ina long time, but oh it's
definitely mine.
I was there this morning.
I got coffee.
I was very polite always.
Maybe it's customers create badenvironments for staff.
I wonder if that's a thing.
What seems to be quite a commonthing with them.
What is another servicedelivery place?
(10:18):
Not food though.
Oh food, because there'sStarbucks.
Okay, let's see what isStarbucks.
Should we go high ratings orlow ratings?
Starbucks got 3.6 star average.
That's pretty high.
What was McDonald's?
I think it was 3.5.
So a little bit lower.
Okay, let's go with most.
This is just most popular.
Really, it's a place to workOkay.
(10:42):
Competitive pay, sense ofcommunity with peers, good perks
it's a very articulate comment.
Cons lots of churn.
That time is coming and going.
So high staff turnover, yeah,ooh, okay, that's now kind of
heading into a not great space.
That's a two star review we'vegot.
Yeah, and this one says the bosswas not in leader was the title
(11:03):
of their comment.
The pros, the flexible hoursare good for students, but not
their wellbeing.
Interesting Cons.
The boss only cared aboutthemselves and the company and
not the staff.
When people were off sick witha vomiting bug, they still
forced them to come to workbecause they were desperate and
bribed the staff with KFC.
I could be bribed with KFC,yeah, but KFC could just make
(11:26):
the stomach problems worse.
Mind you, it's bribed peoplewith food.
I guess a free meal isimportant.
That was only a few months ago,it was September.
I hope Starbucks took that onboard.
So hours are constantly gettingreduced, lack of staff and can
be busy with disgruntledcustomers.
What's getting disgruntledabout?
(11:47):
It's coffee Wait times.
Oh, two shake People gettingyour order wrong, getting snarky
because they get your namewrong, please.
Isn't that the point?
I think it's actually why a lotof people go to see what night,
yeah?
Speaker 2 (11:59):
re-created name.
Speaker 1 (12:00):
It's like those online things where you press a
button and you go.
Your porn star name is yourStarbucks name is Lulu.
Lulu, do you get anything weirdwhen you, if you go to
Starbucks?
I know, no, I've never heardanything weird.
I've had my name spelled with aK a couple of times N-I-K-O-L-A
(12:22):
Really Nicola with a K, yeah,and C-H quite often with a C-H,
because that's how you spellNicholas, oh, okay.
So then I'm like Nichola, I'mnot a spider.
Do they then read it as Nichola?
No, they read it as Nicola, oh,okay, which is bizarre, but
anyway, funny.
Yeah, I kind of now want to goand mumble my name and see what
I come up with.
(12:43):
Nothing still beats Knob Hall.
Nothing beats.
Speaker 2 (12:48):
Knob Hall.
Speaker 1 (12:49):
You got a great name.
Good times, All right.
What else?
Okay, so let's think about any.
Are there any other businessesyou'd be interested to know
about?
Oh, not off the top of my head.
Oh, Subway.
We go to Subway a lot, you do.
(13:11):
We once ordered on an app A ham, a foot long ham, and so when
you click on it, you click basedon the protein that you're
choosing.
So you click on ham 12 inch andthen you choose the bread, et
cetera.
It turned out with no ham, Justcheese and bread.
I mean, my child doesn't havethe most developed taste buds,
but just imagine ordering aSubway with just bread and
(13:32):
cheese.
There must be people who do it.
But I thought, oh, come on,Where's the ham?
That's pretty bad.
They've got 20,000 reviews.
Does good old Subway 3.4.
They're lower than McDonald's.
Oh boy, what have we got?
August Okay.
Auckland Five stars Pros goodbenefits and training programs.
(13:55):
Cons not much career growth forfuture.
Fair, that's fair.
Yeah, oh, I like this.
Good first job A sandwichartist I love how they're called
a sandwich artist.
Four out of five stars Prossuper helpful.
Good first job.
Cons very stressful when it gotbusy.
Oh, fair enough.
Okay, Anonymous employee Goodif you're a student, Cons not
(14:18):
great to work full time.
Oh, okay.
Store manager says the pros are.
It's not a hard job, Cons, findpeople to work full time shifts
.
Oh, and then you've got theperson just above this thing.
It's not great to work fulltime.
Interesting, are they in thesame place?
No, what does that mean?
Full time shifts, like a wholeshift of, say, eight hours, that
they find it difficult to findsomeone to do eight hours, or
(14:40):
maybe full time, as in 40 hours.
Interesting, oh jeez, thisone's not ideal.
Two stars, october, alsoDunedin, lord, all my what's
happening?
I'm not sure, I'm not sure, I'mnot sure, oh Lord all my what
is happening.
It's just student for, thoughFree food, good team culture
Well, that's a really good start.
Cons, bad management, poor payrate and rude customers.
(15:02):
But that's pretty awesome thatyou can have a good team culture
even though you've got badmanagement.
That means you're making themost of your time at work
hanging out with your mates.
Or just, yeah, my time atSubway.
I feel like that is an essay,but it is not Three stars.
My time at Subway pros friendlystaff management and work
(15:24):
colleagues.
Cons does get very busy whenworking night shifts.
Advice to management Morepeople need to be available
during shifts.
How is this a three star review?
That feels like a good.
Yeah, I feel like that's a fivestar.
And also, my time at Subway islike the start of like war and
peace.
My time at Subway your timesounded lovely, dearie, my
(15:44):
cattle, interesting.
Okay, what else forgot?
Well, mount Eden what do youknow?
What does Mount Eden say,shannon?
Well, this sandwich artist saysthe pros of working at the
Mount Eden Subway is great.
Boss, lots of things to learn.
Independent, amazing Cons,sometimes stressful Closing
(16:06):
store can often lead to overtime.
If there is a lot of customersMakes sense, yeah, and that
doesn't kind of expect that inany retail based job you can't
my best job it was like a retailbased job.
I used to work at a, like a um,it was like a mall, like a shop
in a mall, and the guy wasabsolutely wackadoodle If he's
(16:26):
listening to this, you areabsolutely wackadoodle.
Such a nice guy though, likereally lovely guy, but he was a
little loopy and I remember likethe minute like customers were
your first thing yeah Right,they're the most important.
So having you know you'reclosing up the shop and customer
walks in and you're just likeyou have to see them, it's like,
oh, my goodness, let me findyou the perfect time for your
(16:49):
shirt for a wedding that you'regoing to tomorrow.
Of course I can.
Yes, let me tie it for you andthen you don't even have to tie
it tomorrow.
Speaker 2 (16:57):
You almost feel like in a mall, though that people
know that everybody's going toclose at the same time so you
try, then like for sure yeah, ohfor sure?
Speaker 1 (17:06):
Um, oh okay, this was in May 2023.
But they're actually somebodywho worked there in 2016.
I've given them five stars,though they said in 2016, it was
a good place to work.
Pro's manager at the time wasreally nice, had really good
cheese aioli toast.
You could probably buy me withcheese aioli toast.
(17:27):
To be fair, cons there are nocons.
It was fine.
Speaker 2 (17:33):
How interesting.
Why have we been?
Speaker 1 (17:34):
doing this.
How interesting.
Why have we waited from 2016 to2023 to leave a review?
Possibly didn't know Glassdoorexisted then Did you know
Glassdoor?
Speaker 2 (17:44):
existed.
No, I learned that today.
Speaker 1 (17:45):
Did you know we're going to be talking about
Glassdoors?
No, no.
When you sent me the message, Ipresumed it was some sort of
terminology that business peopleknew about, and then, when you
said it to me just now, by place, I thought you were talking
about your shower Glassdoorissues.
Which I am legitimately havingan issue with.
That is true.
I thought that was great.
I don't know that I really needto be part of that conversation
(18:08):
.
Thank you.
They're sort of like a 0.5millimeter line in that stupid
glass door, but not the sameglass door as these reviews.
All right, what else have we got?
What else comes up when weclick here?
We've got a Walmart.
What's up?
Chipotle, it's food, fast foodin the States.
(18:30):
Shame.
I feel like that would not be afun time either.
But we should go away frompeople who Should we try?
Okay, should we try someonemean Like a Deloitte, a PWC, an
EY?
It's not that they're mean,it's just that we know that can
be a little tough on their staff.
High challenge yeah, what is itChallenging?
High expectations, highexpectations, but also in a much
(18:52):
different environment too.
Fast food, fast food yeah, ohfor sure.
Okay, so we're going in for PWC.
I actually know someone thatworks at PWC.
Yeah, really, you know what?
I've become lovely friends onLinkedIn and is very supportive
of the stuff that I do onLinkedIn.
(19:13):
Oh, cool, yeah, very kind.
Pwc Child Okay, this is justrecent.
5th of December 2023.
So they're a consultant.
They're still a currentemployee.
They say, the pros of workingat PWC is that good progression,
both in terms of skills andsalary, cons stress.
(19:34):
While there is steadyprogression from intern to
partner, actual job training islimited.
I managed to get hired in a jobI don't have experience in and
got no training or help.
I was just expected to know howto do things.
Advice to management you couldget more done by actually
upskilling your juniors.
That's fair.
Yeah, that is fair.
Three stars out of five, it'spretty.
(19:56):
It's not too bad.
But what does PWC Child mean, Iwonder, if it just means
they're a junior?
Oh, maybe.
Well, this is good.
Good people and flexibility.
Weak pay.
I wouldn't have expected that.
I would have been good toDeloitte and EY.
I would Okay, pros people willinvest in you.
Flexible working.
(20:17):
Cons pay isn't great.
Busy season can be brutal.
Interesting that this personsays people will invest in you,
but it sounds like the previousperson.
There wasn't a lot of training.
Speaker 2 (20:28):
I would invest in his training.
Speaker 1 (20:30):
Same, and this is really recent.
This is 11th of December.
But somebody higher upscale wholooks like they're a manager of
some sort yeah, All right.
What does that cat say?
Speaker 2 (20:42):
Meow.
Speaker 1 (20:43):
Oh, we got a cat.
I love it.
All right.
So we've got a two star herefrom an anonymous employee,
former in Auckland, second ofNovember, so not that long ago.
Pros are nice office buildingand lots of snacks.
Yeah, buy people with food.
This is right up our alley.
Cons toxic culture due to manysenior leaders who are not
(21:06):
authentic or genuine.
Unfortunately, you soon realizethat after starting employment
with PWC New Zealand, that thereality doesn't live up to the
brutal facade, beautiful facade.
Oh sorry, beautiful facade.
I've got brutal in my brain.
Beautiful facade.
This results in high turnoveracross the firm.
Nice to management, actuallylive up to the firm's values,
(21:28):
treat people well and be genuine.
Oh so high turnover of staff.
I wonder what the turnover is.
I don't know.
All right, oh, two star review.
21st of November, wellington.
Oh, it's close to home.
Yikes, pros, fun team, freebreakfast, slash coffee.
Good stepping stone.
(21:49):
Do you think that means there'sgood stepping stones within the
business or it's a good placeto start?
I'd say it's a good steppingstone to start and then get a
better job.
Cons, pay, workload, competitive, fast pace.
Now, there's no full stop there, so I'm not sure if that means
the workload is competitive.
Oh right, okay, we should haveclicked the button first.
(22:09):
It was bullet pointedessentially.
So all these things are cons.
Yikes, pay workload,competitive and fast pace.
That sounds all we've got forthis was given them four stars.
They're an auditor in Auckland.
They say the pros are good,team spirit, all around Cons,
some time with no work.
They didn't arrange training.
(22:30):
I don't know what that means.
People, when you're one leavinga review, for the love of sweet
heavens, please use some fullstop, maybe even like Grammarly
could help, you know,spitballing suggestions on how
(22:54):
to make your review seemlegitimate.
I feel like this is like a bitof pull over here hard to make
partner and they were a director, which means the next step
would have been what?
Associate director and thenpartner.
I'm not really sure how thatworks.
It's like a military the prosare high performing teams and
nice people.
The cons are difficult to makepartner not many women.
(23:17):
Now does that mean this is aguy who wishes there were more
women in the workplace to hit on?
This is a woman who says it'sdifficult to make partner
because they are a woman?
Now, that's really interestingbecause PWC well, I'm thinking
about the directors that I know,and most of them are guys, but
I feel like they've got a verystrong diversity and
(23:38):
inclusiveness thing.
You're not sure I'm not aware ofWait let's have a look.
I feel like they do.
I feel like they've got areally strong one PWC, diversity
and inclusion let's just dothat.
I'm always a bit sus whenpeople make it really clear
(24:02):
vocally that they diverse andinclusive but the reality of
actually being in that workplace?
Do they include all levels thatneed to?
be yourself because no one elsecan All right.
A commitment to diversity andinclusion.
Global woman what does he for?
She mean, every guy is a female.
(24:23):
Interesting.
We're also profound commitmentto creating a safe, welcoming,
inclusive workplace foremployees with diverse gender
identity, sexual orientation.
Every day, our LGBTQ groupshine members shine the light on
important issues in society andwe work hard to make our
culture stronger.
I feel like so all of theworkers then put on on their
(24:46):
LGBTQ team oh, you've got toidentify the bad stuff.
Important issues in society.
So it's literally reliant onthe.
It seems strange that, butthere are.
You know, anyone can bringshine light on important issues
in society.
I think so, but I wonder ifthat's just poorly written.
(25:07):
That feels like it's poorlywritten.
Yeah, interesting.
Our staff members benefit fromflexible working arrangements
great, giving them theopportunity and responsibility
to excel in a way that bestsuits them.
I almost want I almost want toring someone I know from PWC and
be like okay, so do you like?
Is this a thing?
No, I have this really badhabit of all my friends who work
(25:29):
in large corporates, businesseslike this, or in government
departments I've got no memoryof where they work Like you just
tell me, pwc and I go okay,some of the big businesses, and
then I forget about it.
I'm not very good atremembering those.
It's quite entertaining.
All right, hold on, let's go.
Careers what do we get?
What do we get?
(25:50):
What do we get when we join upfor PWC?
Because I feel like they gotthe money first.
Free breakfast is pretty.
Speaker 2 (25:54):
Apparently.
Speaker 1 (25:57):
Where does it tell us what our benefits are?
Why is there no button forbenefits?
Give us the benefits.
We want snacks.
I want the snacks.
Maybe it's departmental.
All right, lord.
Okay, we could be here all daylooking for jobs.
Oh no, you know what?
(26:17):
I'll just press the searchbutton without anything in it.
Let's see what it comes up.
You didn't put snacks in.
I should have.
Speaker 2 (26:23):
What if we all?
Speaker 1 (26:24):
search for all jobs at snack.
What was that button that leftdirector?
I can't remember.
All right, oh, yes, thedirector, because you said the
next step could be something,something.
And then partner yeah, allright, I love that they're using
like Taomari in their conceptshere.
I love this for them.
All right.
(26:45):
Skills and experience?
Sure, nothing about highlights,here we go.
Highlights of working at PWC,unrivaled level of access to
industry expertise Okay, bothlocally and through our wider
global network.
I can feel like that.
Dress for your day, what doesthat mean?
And flex your schedule inalignment with team and client
(27:09):
needs.
Well, that will mean if you'renot customer facing, you can
dress casually.
I'd say that's what that means.
So dress for your day.
So if you've got a day ofmeetings that are meeting people
outside the business, you couldbe casual.
Speaker 2 (27:19):
Inclusive 18 weeks.
Speaker 1 (27:21):
Paid parental leave policy for all parents.
Okay, isn't the current 26?
I'm out of date with that one.
Sorry, yeah, same I'm like.
But also, why is this?
Not everybody is interested inhaving children?
I feel like that's still ahighlight for some people.
It is a highlight Enhancedleave capabilities and
(27:42):
opportunities to purchaseadditional leave and two staff
recognition days available eachyear.
Paid volunteer days availablethrough a PWC foundation.
Digital upskilling throughoutdigital economy.
That means you have to work upskill, but only online.
Or is it how to use yourcomputer?
(28:02):
Hmm seems to be patronizing.
I don't love that.
You think there'll be a fewmore Like where's three snacks
listed?
Yeah, I get them.
Speaker 2 (28:13):
Or is that?
Speaker 1 (28:13):
like per site.
I reckon that'll be perdepartment.
It's definitely not Wellington,apparently.
Would you want to be considereda bit tacky to put that on
their website?
Speaker 2 (28:24):
Or I could be there.
Give me a free meal.
Speaker 1 (28:28):
I'm there like a bee.
Yeah, probably it's quite abonus.
Maybe, if you advertise it,does that mean people might
assume it's the snacks areenough to qualify for a whole
meal?
Well, they do that at Weta,where they give them staff meals
.
Yeah, but Weta sometimes theywork 45 hours in one day.
No sleep, no leave in thepremises for food Also a valid
(28:54):
point.
We did that episode a couple ofweeks ago on.
Weta, where it was pretty brutal.
Yeah, I feel like if you'regoing to give away that much
free food, it's partly becauseyou're expecting them not to
leave to go eat.
But anyway, yeah, snacks aregood.
Yeah, I'm so sad about that one.
Where were they?
Maybe they were Auckland.
(29:16):
It is interesting how oftenfree food comes into the benefit
.
So it was a free breakfast andcoffee.
Wynton for the analyst.
Free coffee is a big thing inWynton.
I hope it's good coffee.
Speaker 2 (29:28):
Oh, would it be.
Speaker 1 (29:28):
Better be barista coffee, would it be?
Could be it's possible, or isit just you're going to find the
barista at the work place?
Speaker 2 (29:36):
We have free coffee at my work and there's a machine
there.
Speaker 1 (29:39):
It's a full-on barista coffee machine, but I
have to be the barista, not foreveryone else, I just want
coffee.
I have to make it my way.
Is it good coffee though?
Yeah.
Anyway, we've got an espressomachine, which is amazing coffee
.
Speaker 2 (29:51):
Yeah well, I'm so amazed at coffee.
Speaker 1 (29:54):
People who like coffee love it.
It was me on the chair, oh no,the barista coffee is yum.
I can't remember what coffee weget.
I recognise the label Caramu,is it?
No, the one with the guy withthe fez on his head?
Is that Kaross?
Speaker 2 (30:09):
or oh Havama no.
Speaker 1 (30:12):
No, it's alright, We'll figure it out.
I know which one you're talkingabout, though I can see it in
my mind.
Alright, but you would think,working for a big company like
that, a big corporate companylike that, there'd be more pros
than just free food, you thinkit would be a career advantage.
Now that I have Googles open,let's go with.
What's it Company of the yearto work for?
(30:36):
Alright.
Best companies to work for yeah, we'll go for the first one,
Cisco.
It's not going to help us much.
We don't know who Cisco is.
Speaker 2 (30:49):
I know you Cisco.
Speaker 1 (30:51):
It's like an IT company Cisco, cisco Worldwide
no, no, boo, boo, boo Boo.
That was my.
I'm not giving up my day job asa rapper, alright.
So Cisco, okay, let's have alook here.
Most popular?
(31:11):
So we've got 23rd of October,feb Alright.
We've got customer support,technical solutions specialist.
We've got five star here.
Sometimes unrealistic targetsset by people with little local
market knowledge.
Okay, sounds like a very fairpoint.
Fair point.
(31:32):
No one says free food.
Yet, please, where is that freefood?
No snacks.
Reward for overachievements sooverwork, I don't know, maybe
there's someone to do in theirown horn.
Senior partner, account managerGood compensation.
Reward for overachievementsthat's a weird way to write it.
(31:54):
Lots of admin overhead,constantly bombarded with
corporate and business unitmessaging Sometimes lacks
cohesion, but he's still goingin with five stars.
Why are they all men in ourminds?
I think it might be the boringplain display.
Are you saying men are boringwith plain displays?
I'm not sad, they're all justblack and white.
(32:17):
There's no, I don't know.
There's no description.
No, okay, great company Cons.
Oh, what's MNC?
I don't know, I don't know.
I don't know, I don't know, Idon't know.
(32:40):
So little pedantic and rigid inprocess at times.
Who knows what an MNC is,something engineering that the
engineers think everybody knows.
I had a virtual start andprimarily still virtual.
Oh, it's a current employee.
Oh shit, I joined in 2020, butwith that said, one great
culture helpful people.
Most people will rely on yourmessages, regardless of how high
(33:01):
they are.
I don't know, I don't know, Idon't know, I don't know, I
don't read Benefits Ultra cave4,000.
Speaker 2 (33:18):
What is?
Speaker 1 (33:18):
that.
Is that like an actualinsurance policy?
Health insurance, I think?
Is it not just Southern Crossfor everybody?
Oh, I might be, I don't know.
I think it's like the top.
I don't know, I don't know, Idon't know, I don't know either.
Pay rate for a grant GreatWould not recommend, but gives
(33:44):
them a five star rating.
Someone doesn't know how to usethe app.
Lord Almighty Opportunities togo from the ground up.
New business at the beginningof its life, oh, 2020.
Weird, okay.
This is the old now, it's not a2021.
Yikes, 2015.
(34:06):
These are all New Zealand based.
This one's San Jose.
The grass isn't always greener.
No, the grass is green whereyou water it.
True, so it might be green atthe neighbour's fence, but
that's because he's watering hisgrass.
Are you watering your grass?
Get back on your grass andwater it.
Tend to your grass.
(34:27):
I did say they waited a yearbefore leaving the company.
Oh, there's a whole essay.
I regret pressing the buttonnow.
I worked there for three years.
When they left, they waited ayear before they posted this
review.
Wow, networking.
And now cloud Okay, cons Can bea machine.
(34:48):
Hang on, go back to the grassis greener, because it sounds
like they thought the grass isgreener so they wanted to wait
for a year before they decidedto make comments about the
company that left.
Oh, benefit match, okay,benefits.
I want to return.
I would really like to return.
(35:09):
Interesting.
If you don't like where you arein Cisco or what you're working
on, give it six months becauseyou will likely be reorganized.
Oh, that's a con.
Well, it's sometimesnecessarily a little to realign
the company to meet competitivethreats or market demands.
(35:31):
Reorganizing the company once ayear is excessive, that's true.
That is true.
You would be exhausted, yeah,and stressed.
Failing, you might lose yourjob all the time.
Change, fatigue, advice tomanagement Okay, I was part of
three different and distinctbusiness units.
I enjoyed working for each ofthem and found I was able to
(35:53):
contribute value in every role Ihad.
What was painfully obvious tome was that the company is, or
was, going through a bit of anidentity crisis Consumer versus
no customer, social media versusno social media, aws like cloud
offering or Cisco cloudoffering.
So that was consumer versus noconsumer.
(36:15):
Yeah, my advice to theleadership team is this we Cisco
for life, are Cisco.
We develop the standard fornetworking infrastructure and
cloud.
We are the industry leaders inour segment.
We stand above and make noapologies for it Own being Cisco
(36:35):
.
We don't need to compete withApple, facebook, google and
Amazon.
We don't chase our competitors,they chase us.
And the company replied Holyshit, how come the company?
Is this the first time we'veseen them reply?
Yeah, mcdonald's didn't reply.
Mcdonald's doesn't give anyshit.
Thank you so much for a sincerereview.
(37:00):
We appreciate your feedback andhope you are pleased to see
many of our we are Ciscoinitiatives.
Indeed, it can feel like Ciscofrequently changes because it's
part of our innovative culture.
That sounds a little toxic tome.
Innovative, so we're just goingto change up our jobs every six
months?
Maybe it's something that theydo.
They solve once they hit thisdrive.
(37:21):
Maybe we thank you for yourtime with us and wish you the
best.
In summary, you're not comingback, bitch, just reading
between the lines, I know youheard what it was.
There's a reading between thelines here oh, bless their
hearts, the paid time off is 20days per year, but you're forced
to use three to four daysduring mandatory holiday
(37:43):
shutdown period.
Three to four days, it'snothing.
Metatourist shutdown periods,another essay.
And they're often oh yeah, Iwas a six days More like.
Some of the companies areclosed for like all of January,
damn girl.
Okay, that's a bit ridiculous.
They have a lot of unannouncedlayoffs or restructure.
(38:07):
What score was this for scores?
For score 98.
Advice to management Don't callthe days you're forced to take
during the annual shutdown aspaid time off, because pay time
off implies that there is, it isthe employee's benefit.
I can see why people would getupset about that, but that's
pretty standard.
Yeah, it is pretty standard.
(38:27):
There's no point in businesscontinuing to operate at full
staff if it's not part of, ifit's a super quiet time, much
better to close it all down.
Yeah, and the company repliedthat's so fascinating.
This is very weird.
Three weeks ago, when was thisposted?
Oh, november, november, andthey posted almost immediately.
(38:48):
Thank you for your candidreview and for your six plus
years at Cisco.
We're happy to learn that youappreciate the culture, growth
and opportunities and benefits,such as Cisco's time to give
benefit.
We value feedback in the pro,in the cons and advice to
management sections.
It helps us continuouslyevaluate and improve the
(39:08):
employee experience.
So I think the definition of paytime off would be a government
level.
It would be a legal terminology, right?
So it wouldn't be that onecompany would refer to everyone
who says pay time off, they haveenforced shutdown.
Surely they are allowed to dothat.
What if all companies who haveshutdown would still call it
(39:30):
paid?
I wonder what the legal,because so many companies do it.
Maybe it is a thing that we'renot supposed to do?
No, it seems so Because I know.
The only thing I know aboutplease, in my very limited
knowledge, is it's like a perminima.
So if the law says you areassigned 10 days for sick leave,
(39:54):
then you are assigned those 10days of sick leave.
You can't assign them tosomething else.
So if the organization, forexample, says to you you need to
use one of those sick days forwell-being or a massage day or a
mental health day or whatever,you can decline because you need
your 10 days minimum as per thelaw.
(40:15):
So I wonder, because in NewZealand law you get, I think,
three weeks minimum, four weeksminimum, 20 days minimum.
I'm not actually sure it's anocean.
It's why I've never been on thetoxic work culture workplace
podcast before, because how isit then nothing that you like?
(40:40):
You are just not in the toxicworkspace at all.
No see optometry.
Often the clinical staff get aweek extra annual leave compared
to non-clinical staff.
It's like a perk, I suppose.
So a lot of practices I'veworked at I just don't remember.
I just accept it as the normand hope I get extra annual
leave at my next pay risebecause I'd rather have more
time off than more money.
(41:01):
Yeah, this is phenomenal.
This is fascinating, seeing asthough we've spent literally two
seasons talking about awfulplaces to work.
We had one woman on where thewoman her boss didn't pay her
for like a year.
Oh my gosh, how can youcontinue with that?
But she kept getting strungalong.
(41:21):
And then we had one guy I thinkit was the episode we had last
week where the guy started andno one knew he'd started.
He just showed up at work andsomeone gave him a laptop and
they were like okay, there we go.
And he's like where's mymanager?
Like who's the people?
Does anyone know I've started?
I mean, he was there for like aweek before they realized I had
(41:42):
a whole week of induction.
So the person who had the jobbefore me would normally give me
the week induction, but therewasn't any overlap and so the
person that employed is a localoptometrist.
For a couple of weeks monthsthen would work, see all the
patients while I observed for aweek.
Yeah, it's insane.
(42:05):
I feel like this is it's not atechnically difficult job
because you've already got theskills, because you're already
an optometrist.
Yeah, it's fascinating Verywell supported.
I feel like we all need tobecome optometrists.
Is this your plug for becomingan optometrist?
I do think optometry is afantastic career.
I think everyone should do it,but not too many of you, because
then you'll flood the system,and then my job will be to
(42:29):
replace me, and then it'll be atoxic job.
It will be because we will befighting for the jobs.
Oh, that would be awful.
Optometrists fighting for jobs.
Have you got a shortage inoptometry?
I?
Speaker 2 (42:41):
don't know.
Speaker 1 (42:44):
In some areas.
Yes, so, like a lot ofsituations, as often the rural
areas don't have access tooptometrists.
There's some situations where,as a business expands, they
could use a part-timeoptometrist, but there aren't
any around.
There's only people looking forfull-time jobs.
No, it's not really a shortage.
You could pretty much.
If you went to Picky and whereyou wanted to work, you could
(43:06):
have a job pretty quick.
Oh, I think the last time Ilooked at the one of the
recruiting emails there werefive positions in Wellington.
They were advertised.
Optometrists often stopadvertising that they have a
role because they advertise forso long and nobody applies Damn.
So yeah, I guess there is ashortage, but it's not
(43:28):
necessarily spread around thecountry evenly.
See, now I'm going to go ontothe career's website here for a
second which we're taking adiversion at Careers NZ and I'm
curious to know what the because.
I feel like we're going to geteverybody on this now.
On what On?
Speaker 2 (43:46):
optometry.
Speaker 1 (43:46):
Yeah, it is a great job.
It's a good job, if you like,the idea of a medical job, but
not the a key stuff like bloodCan we spell, even.
Yeah, I'm not going to spell it.
Okay, dispensing optician.
It's not quite an optometrist,it's a slightly different.
It's the optometrist there wego.
Okay, all right, optometrists,because you know, I clearly know
(44:08):
so much about what you do.
Optometrists examine client'seyes to diagnose and provide
solutions for vision problems.
They also diagnose, monitor andmanage eye diseases such as
cataracts.
Is this true?
Yes, I don't know that we Iguess we do manage cataracts.
Basically, we wait till they'rebad enough and then we refer
them to someone else to removethe cataracts.
(44:29):
Job opportunities it's got agood.
Chances of getting a job as anoptometrist are good.
Due to shortage of people inthe role yeah, that makes sense.
Length of training five yearsof training expected or required
.
I would just say, do you haveto do like a, like an internship
afterwards?
No, but you do a lot ofclinical work while you're in
(44:50):
the degree, so it's not just anacademic degree, so I think it's
a whole year.
You're just patient based Damn.
Your salary bands are also notsad.
So you're coming out of uni oneto two years experience and
you're earning between 65 and114K a year.
I don't know about that becauseI don't hang out with a lot of
new grads and also they're notabout to tell me what they earn.
(45:11):
No, it's at a New Zealandwebsite.
Yes, it is Okay.
Can I screenshot that?
Yes, you can.
Optometrist the three or moreyears experience can earn
between 114 and 225,000 a year.
There was a recent article doneby some optometrists about the
pay scale.
I think that is skewed a littlebit by business owners.
(45:32):
A lot of optometrists are alsobusiness owners.
That makes sense.
All right, I think.
If you take out the businessowners, that salary band drops
significantly.
Well, so, on this thing, itsays you can't stuff around.
So complete your five yearbachelor of optometry, be
registered with the optometristand dispensing opticians board
(45:54):
and hold a current annualpracticing certificate.
I feel like that's actuallyquite a lot of boxes to take.
Oh, no, they kind of all cometogether as soon as you finish
your degree.
Oh, it's usually just anapplication, very short, not
short application process, butbeing registered is pretty
straightforward.
Can you do post grad stuff?
You can, yes, you can domasters and PhD and it's a
(46:17):
research space.
I'm a specialist.
No, you can't really.
You can do a little special.
You can specialise.
For instance, there's you coulddo something called my OPA
management, so then you can juststart doing that.
But if you wanted to havespecific training, do training
and something likeortho-keratology, so you can go
and do an extra course overseas.
(46:38):
Sometimes you can do it.
What's it called when you do it?
Online?
Online learning, onlinelearning, yeah, so there are
different, different countriesoffer different training options
and you can, you can and youcan touch up and become somebody
who can prescribe for glaucoma.
I was, I'm too tired to thinkabout this, and I was just.
(47:01):
We were just going to readcomments and now you're asking
me about your job.
But it's so fascinating becauseit's so not toxic.
Well, it could be.
It's just it depends whatenvironment you're in.
I suppose there's a lot ofpressure in some, some
businesses and some somebusiness structures are a little
bit different.
Do optometrists work in thehospitals.
(47:22):
Yes, I feel like that would bestressful.
Yes, that would be stressful,partly because I think a lot of
them aren't recognised for theirskills and perhaps aren't paid
for their skills.
And an optometrist who's got alot of experience, especially
one who's worked in the hospital, is worth their weight in gold
and they can cut down the numberof staff you need to support
staff.
They can almost triage for anophthalmologist.
(47:44):
So if you've got a good teamgoing, you can really enhance,
you can really just you can getthrough a lot of patients
quickly with really good serviceand care if you've got an
optometrist on your team.
So they're really.
They're really helpful in thehospital system.
But they're not not all.
You're not universallyrecognised for their value.
Okay, that's fascinating.
Well, thank you for that.
(48:05):
I feel like we've just donelike a tiki tour of Shannon's
job.
Didn't you want to do your jobwhen you were like two ten?
I was two years of age when Idecided I wanted to be an
optometrist.
Yeah, it's a bit geeky, it'snot geeky.
I was lucky.
It was very lucky to have avery clear path.
I wanted to be a rally cardriver.
How'd that go?
I haven't been in a car withyou, did not pan out.
(48:29):
Do you still drive like you'rea rally car?
Speaker 2 (48:31):
driver?
Absolutely not.
I am a responsible adult.
Speaker 1 (48:33):
So a rally car drivers.
They're very responsibledrivers, they're very skilled.
They take safety veryimportantly.
They do take safety importantly.
I would be concerned, though,having a pilot with me, because
they'd be like left and I'd belike turn right, oh okay, it
would be so bad.
We just say safety is reallyimportantly.
(48:55):
I think we're quite tired,maybe that's not the best.
Safety importantly they taketheir safety very importantly.
It's a very important job.
So much job-sing.
I watched a rally driver.
He was doing the olive manthingy, he was doing the rally
(49:16):
car one, and he almost had a caraccident.
Speaker 2 (49:20):
Almost.
Speaker 1 (49:21):
And there was video and I was like, oh okay, and
from the front, like from hisbox, and he's driving and he's
you can see on his face he'sjust focused and his pilot's
talking to him and somethinghappens where he hits almost
like a pothole and in the carnothing moves, but the outside
camera looks like he's going toroll the whole car, but he pulls
(49:44):
it back and I was just like um.
You keep saying pilot.
I'm thinking I can't rememberthe actual word for the person
who sits in the.
I thought it was a pilot, nopilot, somebody who drives a
plane.
Speaker 2 (49:56):
No, they're also people.
Speaker 1 (49:59):
they're also people that drive.
Do you know that?
They're also the people thatdrive ships home?
That's a pilot, I'd say that'sa captain.
Speaker 2 (50:08):
All right, maybe I'll be honest.
Speaker 1 (50:09):
No, no the captain is the guy who drives the ship,
and then there is a guy called apilot, oh, who takes it to
harbour, who brings it intoharbour, and then he outranks
the captain, for that pilot.
Is it called a pilot driver,though, or a pilot?
Okay, hold on, is it?
Speaker 2 (50:26):
a co-driver.
Speaker 1 (50:28):
A co-driver.
No, they've got another namebecause they're the person who
holds the maps as well.
A cartographer, no, really Aco-driver in Rally Path, I
should know.
Navigator, a navigator?
Oh, neither of us could pullthat one.
No, there was no.
What's that word?
Oh my god, oh, pace notes.
(50:49):
I was like panic to note.
I was like panic to note there.
Speaker 2 (50:52):
I was like panicota.
I was also like is that apanicota A?
Speaker 1 (50:55):
co-driver's job is to navigate, commonly by reading
off a set of pace notes to thedriver Girl.
You're going at pace, like howdo you know when is a good time
to read the notes?
Are you reading them constantly?
Oh shit, the left right.
I mean right now, no leftearlier.
(51:16):
I'm so confused.
What do the pace notes say,turn coming and what intensity
of turn it is and what obstaclesand things like that.
But there's also they do itquite irregular, there's like
almost a metronome way.
They say it.
They think it, yeah, they'vedriven the course and they sort
of have an idea of the pace.
What does a navigate?
(51:38):
I feel like that's a stressfuljob.
Navigate a sound like in arally car Calling turns in the
high stakes world of rallyracing.
Speaker 2 (51:58):
The most unique part of rally car racing is if a
regular person were to hear thein-car audio of a driver and a
co-driver, it would seem likethey were speaking gibberish.
So for this example, we have 50here.
So that means before the nextnote I call, you'll have 50
meters.
And then T for me stands forturn, which means you'll change
(52:21):
roads from the road that you'recurrently on.
And then a left three.
Left obviously means yourcorner is going to go to the
left, and a three is the degreeof the corner.
Do you feel like that's a toxic?
Speaker 1 (52:33):
job.
No, I think you'd have to be insuch a good partnership with a
driver and a navigator that youprobably have a few years
experience.
It would be an intense job.
I don't know if it was toxic.
I feel like it would just besolid stress.
Yeah, but at least people whoget a buzz from that sort of
thing how much do they get paid?
I think it's based on how muchthey win.
(52:53):
Oh, unless they get like acontract in there sponsored by
someone.
I find her notes fascinatingbecause her handwriting is a
little rubbish, so I find itquite curious that this is what
she's reading out, how she keepstrack as well.
Yeah, like is she moving herfinger down the page?
I'm very confused at this point.
Interesting though I shouldknow more.
(53:15):
We had family members who werereally big and really really
driving when I was growing up,and one of the girls who was, I
think, a little bit old yeah, Ican't remember if she was older
or younger than me.
Now she became she was anavigator, but I think she also
was, on her own right, her rallycar driver too.
My dream was to do the Dakar.
I don't know.
(53:35):
I love it better.
What's the Dakar?
The Dakar was the like, the oneup in the African Horn, so it
was the one that kind of crossedthe desert and then, oh my God,
it was huge.
It went like from Paris tosomewhere, somewhere, to Dakar,
I think, in like Morocco orsomething.
Please, have you met?
Have we met?
My geography is terrible, oh OK, terrible.
(53:57):
I can't even tell you where itis, but I know that it was up in
the top of Africa somewhere.
That's all right.
So you need to know.
I like how you do it.
I like the top of Africa, likeI'm standing at the South
African store.
The top is in the North, Ithink of the top of the country
as the North, you're accurate.
Oh well, thanks for thanks forentertaining our people this
(54:17):
week.
My pleasure, sorry, I wasn'tmore prepared and could, could,
could, could extol more thevirtues of optometrists.
I'm sure it was fine.
I think we'll live Good.
I'm sure there are otherpodcast people go to when they
want to hear about optometry.
Is there?
I don't know?
There's probably optometrypodcasts.
Surely it's not.
Speaker 2 (54:39):
No, no no, no, no, no no.
Speaker 1 (54:44):
Well, okay.
So Merry Christmas to all ofour wonderful listeners.
We appreciate your listening.
You're listening this year andwe hope you have an amazing
break.
We're taking a bit of a breakas well, and we will see you
again in the new year.
This is the last episode.
I think for this year.
We might sneak in another one.
We're not sure.
Let's see how how Gina's doing,If we can sell her away from
(55:08):
her vacation.
But other than that, we'll seeyou in the new year and be nice,
and be nice to those workers atSubway, Starbucks and
McDonald's.
Be very kind to those people.
If there's any takeaways today?
Be kind, because apparentlywe're the rude people, we're the
toxic ones and other people'swork environments.
That's a milestone.
Yeah, all right, thank you Bye.
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